1412137447 (RFP) SOCC Video Wall Replacement

Solicitation
For Participation in
RFP-SOCC Video Wall Replacement
for
Jacksonville, FL
Solicitation Number
1412137447
Optional Pre-Response Meeting via Microsoft Teams or Teleconference on April 2, 2026, at 11:00 AM
EST
Meeting URL: https://teams.microsoft.com/meet/25115041195008?p=V1Xtw08rwbZHIg2o3M
Meeting ID: 251 150 411 950 08
Meeting Passcode: Eu2bP7dR
Dial In: +1 321-558-7338,,968297441# United States, Orlando
Phone conference ID: 968 297 441#
Those planning to attend via Microsoft Teams or teleconference should send contact information to: Angel
Love at iosuad@jea.com 48 hours prior to the Pre-Response Meeting to have contact information
documented.
Responses are due on April 14, 2026, by 12:00 PM EST
All Responses shall be submitted through JEA's E-Procurement and Contract Management Portal which is
provided by Zycus Supplier Network which can be accessed at https://zsn.zycus.com/guest. Instructions on
how to login to Zycus is provided below in this Solicitation. LATE RESPONSES MAY BE REJECTED.
JEA will publicly open all Responses received from qualified Respondents on the Due Date, via Microsoft
Teams.
For more information, please contact the JEA Buyer at:
Angel Love at iosuad@jea.com

1.1) Scope of Work
The purpose of this solicitation for SOCC Video Wall Replacement (this "Solicitation") is to evaluate and
select a vendor to provide a system which encompasses all required overview displays, associated
audiovisual components, and a new video display wall essential to real-time system operations. The
upgraded system must be designed and engineered for continuous, mission-critical use, supporting 24-hour,
365-day operations with the reliability and performance expected in a control center environment, as
described in this Solicitation (the "Work") and to determine the best method for JEA to procure the Work
with regards to pricing, quality, design, and workmanship.
A more detailed description of the Work is provided in the Technical Specifications included as an Exhibit
to this Solicitation.
Capitalized terms used in this Solicitation without definition shall have the definitions given to them in
Section 2 of this Solicitation.
1.2) Background
JEA owns, operates and manages the electric system established by the City of Jacksonville, Florida since
1895. In June 1997, JEA also assumed operation of the water and sewer system previously managed by the
City. JEA is located in Jacksonville, Florida, where we proudly serve an estimated 541,076 electric, 407,161,
water and 30,460 reuse water customers. JEA is Florida's largest community owned utility and the eighth
largest municipal in the United States.
1.3) Invitation - Submitting a Response
Respondents that meet the Minimum Qualification stated herein are invited to submit a Response to this
Solicitation to perform the Work. A complete copy of this Solicitation, the Technical Specifications, forms
and all other documents referenced in this Solicitation are on JEA's E-Procurement and Contract
Management Portal which is provided by Zycus Supplier Network which can be accessed at
https://zsn.zycus.com/guest/genericRegister/JEA074. Instructions on how to login to Zycus is provided
below in this Solicitation.
All Responses are due at the time indicated on the title page of this Solicitation. Section 1 of this Solicitation
are the instructions for submitting a Response for this Solicitation. Section 2 of this Solicitation contain the
definitions and commercial contract terms associated with this procurement.
A Contract will be presented to the Respondent awarded this Work and the Contract will incorporate by
reference this entire Solicitation and all associated Addenda. A sample of the JEA Contract can be found on
jea.com.
All documentation submitted with a Response must reference the Solicitation Title and Number stated
herein. All Responses must be made on the appropriate forms and formats as specified by this Solicitation
and uploaded to JEA's procurement platform.
All Responses should be delivered electronically to JEA via the Zycus platform. An automated, detailed
auditing system provides sealed Response integrity. Responses remain sealed on the platform until the
Close Date & Time (Due Date & Time).
A Respondent shall be solely responsible for timely delivery of its Response to the Zycus Supplier
Network. Respondents are strongly encouraged to acquire log in credentials early as possible. Additionally,
Respondents are encouraged to submit Responses early to ensure uploading process goes smoothly. If
Respondent is not able to submit its Response via Zycus, then please email the Response to the JEA
Buyer identified in the Section below titled "Questions".

Responses are due by the time and on the date stated on the cover page of this Solicitation. LATE
RESPONSES MAY BE REJECTED.
1.4) Zycus Instructions
I. How to Log Into Zycus
A. New Users - Zycus
1. New Users will need to register to login. Registration will require Company name, address, phone,
contact, title, phone and email address. Also, it is recommended users use Google Chrome to access Zycus.
2. Note if the company is already doing business with JEA, you may find the company is already registered
in Zycus. To find out if you are registered, try entering your email address in the New User Registration
screen. If you receive a message stating "Email ID already registered", log in as an Existing User Log-in". If
you don't know your password, enter your email address and click on "Forgot Password".
B. Existing Users or New Users with Previously Registered Emails
1. Once the user has a login on the sourcing platform select "Existing User Log-in", the user may navigate to
the solicitation by selecting the icon for the applicable solicitation.
II. How to Submit a Response Using Zycus
1. Once logged in, users will see all JEA Sourcing Events, then select the applicable event.
2. Once in the Sourcing Event. The Sourcing Event has prompts for actions required to respond to the
solicitation.
3. For the user to proceed to submit a Response to JEA using Zycus, the user will be required to provide its
acceptance of the of the Zycus insource Terms & Conditions associated with the work. Such Terms and
Conditions may cover non-disclosure, safety, cyber security, Invitation for Bid contract terms, etc.
4. Once all terms are accepted, additional Solicitation information will be available for viewing and
submitting a Response by selecting "Confirm Participation". JEA will then have a record indicating the
company intends to submit a Response.
5. A user then can respond to each section of the Solicitation, once completed with each section, select
"Save". Note each section has a red, yellow, green light code. Items will turn green once completed. Yellow
and red lights mean there is additional action required. Users may also note under each tab, there are
multiple questions to respond to scroll down the list to ensure all questions are answered.
6. In most Solicitations, JEA will provide Technical Specifications, pricing tables in Excel which the user
will need to download. Additionally, Excel pricing tables may need to be uploaded once completed to as part
of the Response. Users can download the required attachments by selecting the "Buyers Attachments" icon.
7. Once the required forms are uploaded and saved, the section light will turn green. Once all sections are
completed and green lighted, the User may select "Submit Response".
8. Once the user selects "Submit Response", the user will receive a "Success" pop-up when submitted.

9. Once submitted users may recall and modify submitted documentation and submit information until the
Response Due Date and Time.
10. Zycus does not automatically transfer a pricing submission from the qualifying round into live auction
setting for award consideration. Each user shall manually re-submit its qualifying Response into the live
auction environment for consideration of award.
1.5) Questions
All Questions must be submitted in writing to the JEA Buyer Angel Love at iosuad@jea.com, at least five
business days prior to the opening date. Questions received within five business days prior to the opening
date may not be answered.
1.6) Pre-Response Meeting
There may be an optional Pre-Response meeting associated with this Solicitation at the date and time listed
on the cover page of this Solicitation. All interested Respondents are invited to attend the Pre-Response
meeting. Those planning to attend the Microsoft Teams teleconference may email their name and contact
information to the JEA Buyer Angel Love, at iosuad@jea.com at least 48 hours prior to the Pre-Response
meeting to facilitate roll call. A Respondent must only sign in representing one company, unless otherwise
agreed to by JEA in writing.
1.7) Opening of Responses
All Responses received shall be publicly announced and recorded via Microsoft Teams at the date and time
indicated on the cover page of this Solicitation.
The details for the Microsoft Teams will be on jea.com at the following
website: https://www.jea.com approximately 48 hours before the Response opening.
At the opening of Responses, a JEA representative will publicly open each Response that was received prior
to the Date and Time, except for those Responses that have been properly withdrawn. JEA has the right to
waive irregularities or informalities in the Responses to the extent allowable under applicable laws.
1.8) Alternate Provisions and Conditions (RFP&ITN)
Terms and conditions found in Responses that are contrary to requirements found in this Solicitation,
including, but not limited to, the Contract terms and conditions contained in Section 2 of this Solicitation
and any requirements found in the Technical Specifications attached as an exhibit or attachment to this
Solicitation, will be rejected and are of no force and effect. However, JEA reserves the right to negotiate
different terms and conditions and requirements if JEA determines that such terms and conditions and
requirements are in the best interest of JEA.
1.9) Minimum Qualifications
Respondent must meet the following Minimum Qualifications to be considered eligible to have its Response
evaluated by JEA. Respondents that are working or have worked for JEA in the past 2 years involving
similar work must submit JEA as a reference. JEA reserves the right to ask for additional back up
documentation or additional reference projects to confirm the Respondent meets the requirements stated
below.
JEA may reject Responses from Respondents not meeting all of the following Minimum Qualifications:
Respondent must demonstrate two (2) successful projects delivering control room systems within electric
utilities or equivalent experience similar to the "Work" with within the last five (5) years ending February 1,
2026.

* One (1) of the two (2) references provided must be for an electric utility similar, in size, and
complexity to JEA.
A similar size is defined as having at least 2,000 employees and/or an organization
monitoring no less than four (4) Electric Generation Stations.
* The account references must include the reference company name, contact person, phone
number, email address and a summary of the scope of work provided. JEA may contact and
verify the account references.
The evaluation team will score the two references provided for this section. Each contract
provided should at a minimum list the following:
Name
Contact Name and Title
Contact's Phone number and Email address
Date of Contract
Description of the scope and services included in the contract and nature of assignments, Client
business sector, e.g., public, private, transportation, utility, financial services, NERC/CIP
compliance, etc.
Any Respondent whose contract with JEA was terminated for default within the last two years shall have its
Response rejected.
1.10) Number of Contracts to be Awarded
JEA intends to Award one (1) Contract for the Work. JEA reserves the right to Award more than one
Contract based on certain groupings of the Work items, or JEA may exclude certain Work items, if JEA
determines that it is in its best interest.
1.11) Insurance Requirements
Prior to JEA issuing a Purchase Order to the Company to begin the Work, the Company shall submit a
certificate of insurance (COI) that is in compliance with amounts and requirements as indicated in this
Solicitation. Note that the COI shall specifically indicate JEA as additional insured on all required insurance
except Worker's Compensation and Professional Liability (if applicable). Furthermore, waiver of
subrogation must be provided for all required insurance in favor of JEA, including its board members,
officers, employees, agents, successors, and assigns.
1.12) Liquidated Damages In Contract
The Contract issued pursuant to this Solicitation contains liquidated damages tied to project completion
deadlines. The Respondent should review the specific time frames and liquidated damage amounts prior to
submitting its Response.
1.13) Optional Use of Small and Emerging Business Program
It is at the Respondent's option as to whether it chooses to subcontract with a JSEB firm. JEA encourages the
use of JSEB firms; however, the Respondent is not required to utilize a JSEB to be awarded a Contract under
this Solicitation.
For more information regarding the JSEB program, please contact Bill Hickey, JEA, Manager of Supplier
Diversity Programs and Procurement Services, hickwj@jea.com or jsebprogram@jea.com.

1.14) Safety Qualification Requirement
Respondent shall be in compliance with JEA's Contractor Safety Management Process policy. JEA may reject the
company's Response and proceed to Award to the next responsive and responsible Respondent if not in compliance.
JEA Safety information is available online at http://www.jea.com/About/Procurement/Contractor_Safety under
Contractor Safety Management Process. It is the Respondent's responsibility to ensure it is following the JEA Safety
policy. A list of the JEA's Safety Qualified vendors can be found on
https://www.jea.com/About/Procurement/Contractor_Safety/. For additional information, contact Jim Fisher at (904)
229-5045 or Curtis Stothers at (904) 665-7736.
Each Company once awarded a JEA Contract is required to provide regular and continuing training for their
employees. Such training shall not be charged to JEA as a separate billable fee. Company (including General / Prime
Contractors) will also monitor the training activities of Subcontractors under their direction. All training outside of
JEA specific training must meet OSHA requirements. Company employees working on JEA projects or sites shall
receive JEA Safety Orientation and JEA Site-Specific Training before beginning work.
1.15) Basis of Award - Highest Evaluated
JEA will use the Selection Criteria listed below to evaluate the Responses. JEA may make its Award
decision based solely upon the information submitted in the Responses. JEA may also choose to have one or
more Respondent make presentations to representatives of JEA. It is always in the best interest of the
Respondent to provide informative, concise, well-organized technical and business information relative to
the Work, in both the initial submittal of its Response and in any subsequent submittals.
Please note, JEA may reject Responses that request material changes or take exceptions to JEA commercial
terms and conditions.
Responses will be scored and ranked by a committee of evaluators. Each evaluator will individually score
the Responses using the evaluation matrix attached to this Solicitation. Using these scores, each evaluator
will rank the Responses using "1" for the Response receiving the highest number of points from the matrix.
Responses with an equal number of points will receive the same numerical ranking. JEA will total the
numerical rankings for each Response and consider the Response with the lowest total to be the most highly
qualified Response. Any tie will be broken using the total of the matrix scores of all evaluators. If a tie
persists, the tie will be broken in accordance with the JEA Procurement Operational Procedures.
1.16) Evaluation Methodology
Responses will be scored and ranked by a committee of 3 to 5 evaluators consisting of JEA's staff. Each
evaluator will individually score the Responses using an evaluation matrix attached for this Solicitation.
JEA will use the "Selection Criteria" listed below to evaluate the Responses. JEA may make its Award
decision based solely upon the information submitted in the Responses. JEA may also choose to have one or
more Respondent make presentations to representatives of JEA. It is always in the best interest of the
Respondent to provide informative, concise, well-organized technical and business information relative to
the Work, in both the initial submittal of its Response and in any subsequent submittals.
Please note, JEA may reject Responses that request material changes or take exceptions to JEA commercial
terms and conditions. Material changes to the commercial terms and conditions can only be made by JEA
prior to public opening of the Responses.
1.17) Selection Criteria
The following criteria will be used by JEA to evaluate and rank Responses from Respondents who meet the
Minimum Qualifications specified in this Solicitation.

1.18) Quotation of Rates
Maximum score: __25_ Points
Respondent shall provide a firm price quote for all Work in this Solicitation. The prices quoted must include
all profit, taxes, benefits, travel, percent mark-up, all other overhead items, and Total hardware and Software
Design.
The prices quoted by Respondent on the Response Form must be firm-fixed prices, not estimates.
1.19) Ability to Meet the Business Requirements
Maximum points: __25__ points
A. Describe your firm's approach (free form) in providing the services described in this Solicitation.
Describe in detail how you will meet each section of the requirements listed in Appendix A-Technical
Specifications.
Respondents shall clearly address each section of the Technical Specifications stated herein and demonstrate
best in class business processes and innovations.
The following areas will be evaluated and scored:
* Implementation Plan
* Video System Technical Requirement
* Display Wall Controller
Points associated with the above bullets are in JEA's sole discretion.
1.20) Design Approach and Workplan
Maximum score: _25__ Points
Respondent must provide an explanation of how it typically manages its engagements to realize project
budgetary goals, timetables and quality control objectives.
Respondent must explain how it intends to meet the budgetary goals, timetables and quality criteria
established in the specific scope of work described in the Appendix A - Technical Specifications.
Consideration shall be given for cost effectiveness of potential solution(s), creativity and innovation of
proposed solutions and comprehensive utilization of proposed personnel to meet the deliverables.
There is no required JEA Form for this explanation.
The following areas will be evaluated and scored:
* Expandability
* Collaborate Software Client
* User Interface/Configuration
1.21) Past Performance/Company Experience
Maximum points: _25__points

Respondent must demonstrate two (2)successful projects delivering control room systems within electric
utilities or equivalent experience similar to the "Work" with within the last five (5) years ending
February 1, 2026.
* One (1) of the two (2) references provided must be for an electric utility similar, in size, and
complexity to JEA.
o A similar size is defined as having at least 2,000 employees and/or an organization
monitoring no less than four (4) Electric Generation Stations.
* The account references must include the reference company name, contact person, phone
number, email address and a summary of the scope of work provided. JEA may contact and
verify the account references.
The evaluation team will score the two references provided for this section. Each contract provided should at
a minimum list the following:
Client Name
Client Contact Name and Title
Client Contact's Phone number and Email address
Effective Date of Contract
Description of the scope and services included in the contract and nature of assignments, Client business
sector, e.g., public, private, transportation, utility, financial services, NERC/CIP compliance, etc.
1.22) Tie
In the event of a tie score, the tie shall be resolved in accordance with JEA's Procurement Code and
Operational Procedures.
1.23) Required Forms to be Submitted
The following forms must be completed and submitted to JEA at the timeframes stated below.
The Respondent can obtain the required forms, other than the Minimum Qualification Form, Response
Form and Response Workbook, by downloading them from JEA.com.
A. The following forms are required to be submitted with the Response:
I. CIP Supply Chain Risk Assessment Questionnaire-This form can be found in Appendix B of
this solicitation
II. Information Security Questionnaire-This form can be found in Appendix B of this Solicitation
III. Subcontractor Form (if any). However, if the following Subcontractors are utilized to perform
this Work, they shall be listed on the referenced Subcontractor Form: a. Electrical, b.
Plumbing, c. HVAC, d. Instrument and controls (I&C), e. Equipment Suppliers (i.e., pumps,
fans, etc..), f. Material Suppliers, g. Roofing, h. Fuel, I. Mechanical Engineer, j. Fire
Protection, h. etc.
If the above listed forms are not submitted with the Response by the Response Due Time and Date, JEA
may reject the Response.
B. JEA also requests the following documents to be submitted prior to Contract execution. A Response will
not be rejected if these forms are not submitted at the Response Due Date and Time. However, failure to
submit these documents prior to Contract execution could result in Response rejection.
I. Conflict of Interest Certificate Form - This form can be found at JEA.com
II. Insurance certificate
III. W-9

IV. Evidence of active registration with the State of Florida Division of Corporations
(www.sunbiz.org)
V. Any technical submittals as requires by the Technical Specifications
1.24) Addenda Issuance
JEA may issue Addenda prior to the opening of Responses to change or clarify the intent of this Solicitation.
The Respondent is responsible for ensuring it has received all Addenda prior to submitting its Response and
must acknowledge receipt of all Addenda by completing the Confirmation of Receipt of Addenda. JEA will
post Addenda when issued online at JEA.com. Companies must obtain Addenda from the JEA.com website.
It is the responsibility of each Respondent to ensure it has received and incorporated all Addenda into its
Response. Failure to acknowledge receipt of Addenda may be grounds for rejection of a Response.
1.25) Contract Execution and Start of Work
Within 30 days from the date of Award, JEA will present the successful Respondent with the Contract.
Unless expressly waived by JEA, the successful Respondent must execute a Contract for the Work within
10 days after receiving the Contract from JEA. If the Respondent fails to execute the Contract or associated
documents as required, JEA may cancel the Award with no further liability to the Respondent and retain any
bid security or bond.
Upon JEA's receipt of the executed Contract, certificate of insurance, and recorded Payment and
Performance bonds (if applicable), JEA will issue a PO, in writing and signed by an authorized JEA
representative as acceptance of the Response and authorization for the company to proceed with the Work,
unless otherwise stated in the Contract or PO.
For Construction Services: In the event that JEA intends to authorize the successful Respondent to proceed
with administrative work only, or with only a portion of the Work, then the PO shall state the specific
limitations of such authorization and JEA will issue a separate written Notice to Proceed to authorize the
Respondent to begin Field Work, when applicable, or to perform the remainder of the Work, or any portion
thereof. The Respondent shall ensure that it is prepared to begin Field Work upon receipt of Notice to Proceed.
Any Work performed outside of this partial authorization shall be at the Respondent's risk and JEA shall have
no obligation to pay for such Work.
1.26) Ex Parte Communication
Ex Parte Communication is defined as any inappropriate communication concerning a Solicitation between
any officers, employees or other representatives of Respondent and a JEA representative during the time in
which the Solicitation is being advertised through the time of Award. Examples of inappropriate
communications include: private communications concerning the details of the Solicitation in which a
company becomes privy to information not available to the other Respondents. Social contact between
companies and JEA Representatives should be kept to an absolute minimum during the Solicitation process.
Ex Parte Communication is strictly prohibited. Failure to adhere to this policy will disqualify the
noncompliant Respondent. Any questions or clarifications concerning this Solicitation must be sent in
writing via email to the JEA Buyer at least five business days prior to the opening date. If JEA determines
that a question should be answered or a requirement should be clarified, JEA will issue an Addendum to the
Solicitation.
1.27) Conflict of Interest
This conflict of interest policy applies to all JEA construction projects ("Project"). Any company bidding the
construction phase of a Project cannot at the time of Response/bid submittal, be affiliated with or have any
direct or indirect ownership interest in the architect/engineer ("Designer") of record. The company will also
be prohibited from bidding if the Designer has any direct or indirect ownership interest in the Contractor.
Should JEA erroneously award a contract in violation of this policy, JEA may terminate the contract at any
time with no liability to company, and company shall be liable to JEA for all damages, including but not

limited to the costs to rebid the Project. The purpose of this policy is to encourage bidding and eliminate any
actual or perceived advantage that one Respondent may have over another.
1.28) Certifications and Representations of the Company
By signing and submitting its Response, the Respondent certifies and represents as follows:
A. That the individual signing the Response is duly authorized to contractually bind the Respondent to the
terms and conditions of this Solicitation and the Contract. Respondent shall provide satisfactory evidence of
such authority within three days of JEA's request.
B. That every aspect of the Response and the detailed schedule for the execution of the Work, are based on
its own knowledge and judgment of the conditions and hazards involved, and not upon any representation of
JEA. JEA assumes no responsibility for any understanding or representation made by any of its
representatives during or prior to execution of the Contract unless such understandings or representations are
expressly stated in the Contract and the Contract expressly provides that JEA assumes the responsibility.
C. That, if successful, the Respondent will be registered to conduct business in the State of Florida and in
active status with the Florida Division of Corporations at the time of execution of a Contract.
D. That the Respondent maintains in active status any and all licenses, permits, certifications, insurance,
bonds and other credentials including, but not limited to, all licenses necessary to perform the Work. The
Respondent also certifies that, upon the prospect of any change in the status of applicable licenses, permits,
certifications, insurances, bonds or other credentials, the Respondent shall immediately notify JEA of status
change.
1.29) Ethics
By submitting a Response, the Respondent certifies that its Response is made without any previous
understanding, agreement or connection with any other person, firm, or corporation submitting a Response
for the same Work other than as a Subcontractor or supplier, and that the Response is made without outside
control, collusion, fraud, or other illegal or unethical actions. The Respondent shall comply with all JEA and
City of Jacksonville ordinances, policies and procedures regarding ethics.
The Respondent shall submit only one Response to this Solicitation. If JEA has reasonable cause to believe
the Respondent has submitted more than one Response for the same Work, other than as a Subcontractor or
sub-supplier, JEA shall disqualify the Response and may pursue debarment actions.
The Respondent shall disclose the name(s) of any public officials who have any financial position, directly
or indirectly, in Respondent or its Response by completing and submitting the Conflict-of-Interest
Certificate Form available at jea.com. Failure to fully complete and submit the Conflict-of-Interest
Certificate will disqualify the Response. If JEA has reason to believe that collusion exists among the
Respondents, JEA shall reject any and all Responses from such Respondents and will proceed to debar the
Respondents from future JEA Awards in accordance with the JEA Procurement Code.
JEA is prohibited by its Charter from awarding contracts to JEA board members, officers or employees, and
is prohibited from awarding contracts in which a JEA officer or employee has a financial interest. JEA shall
reject all Responses from JEA board members, officers or employees, as well as all Responses in which a
JEA officer or employee has a financial interest.
In accordance with Florida Statutes Sec. 287.133, JEA shall reject Responses from any persons or affiliates
convicted of a public entity crime as listed on the Convicted Vendor list maintained by the Florida
Department of Management Services. JEA shall not make an Award to any officer, director, executive,
partner, shareholder, employee, member, or agent active in management of the Respondent listed on the