RFP - RPL Family Crisis Support Services

Agency: City of Rochester
State: New York
Type of Government: State & Local
NAICS Category:
  • 541611 - Administrative Management and General Management Consulting Services
  • 624190 - Other Individual and Family Services
Posted Date: Oct 12, 2023
Due Date: Nov 17, 2023
Bid Source: Please Login to View Page
Contact information: Please Login to View Page
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RFP - RPL Family Crisis Support Services

The Rochester Public Library (RPL) seeks a vendor to support the expansion of a Family Resource Center at the Central Library of Rochester and Monroe County’s Children’s Center to provide scheduled and/or on-call family crisis services. Services would include referrals to strengthen individual and family supports (inclusive of behavioral health care, concrete supports such as clothing and infant care, housing and social services). Site providers shall be supervised by a licensed social worker. The RPL and vendor will develop plans for expansion of Family Resource Center services ensuring that referrals are family-driven, community-based, linguistically and culturally competent. The vendor shall maintain necessary and appropriate client information to support continued crisis stabilization and for anonymized reporting purposes to the RPL.

View the RFP here >>

Project Timeline

It is anticipated that City Council approval of a Term Services Agreement, with hourly rate structure and not-to-exceed dollar limit, would be submitted no later than December 2023.

It is desired to begin services by February 2024.

The RPL anticipates a two-year initial agreement with potential for amendment and continuation of services for an additional two-years.

Proposals are due by November 17, 2023; electronic submission to Patty Uttaro ( patricia.uttaro@libraryweb.or g) by this date is preferred.


Questions regarding the proposal can be submitted in writing to the RPL (email preferred - patricia.uttaro@libraryweb.org ) by October 27th .

Responses to questions will be compiled and shared with all agencies submitting inquiries.

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