RFP # R00B7600009 Child Care Call Center and Administration Services
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State Government of Maryland |
| State: |
Maryland |
| Type of Government: |
State & Local |
| NAICS Category: |
- 541611 - Administrative Management and General Management Consulting Services
- 624410 - Child Day Care Services
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| Posted Date: |
Sep 17, 2026 |
| Due Date: |
Oct 16, 2026 |
| Solicitation No: |
BPM058514 |
| Original Source: |
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| Contact information: |
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| Bid Documents: |
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Description
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ID:
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BPM058514
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Title:
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RFP # R00B7600009 Child Care Call Center and Administration Services
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Status:
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Open
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Due / Close Date:
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10/16/2026
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Publish Date:
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9/16/2026 11:15:07 PM
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Main Category:
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Management and Business Professionals and Administrative Services
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Solicitation Type:
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RFP: Double Envelope Proposal
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Issuing Agency:
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Maryland State Department of Education
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Title
RFP # R00B7600009 Child Care Call Center and Administration Services
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Solicitation Type
RFP: Double Envelope Proposal
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Main Category
Management and Business Professionals and Administrative Services
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Issuing Agency
Maryland State Department of Education
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Procurement Officer / Buyer
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Email
jenna.meinl1@maryland.gov
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Solicitation Summary
The Maryland State Department of Education (MSDE) seeks a qualified service provider to deliver Child Care Scholarship (CCS) Customer Service and Administration functions, including eligibility determinations, case management, provider payment administration and accounts processing, customer service, and audit and compliance functions for the CCS program. The Contractor shall provide all staffing, operations, and supporting technology — including call center telephony, computers, and a case management solution — necessary to perform these functions.
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Additional Instructions
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Project Cost Class
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Pre-Bid Conference Information
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Pre-Bid Conference Date (EST)
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Pre-Bid Conference Details
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Small Business Reserve Designation
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Procurement Program Participation Goals
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African American MBE Participation (%)
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Asian American MBE Participation (%)
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Hispanic American MBE Participation (%)
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Women-Owned MBE Participation (%)
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DBE Participation (%)
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SBE Participation (%)
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Socio Economic Participation Criteria
Procurement Officer / Buyer
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Alternate Link
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Title
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Type
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Att.
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Last Modified on UTC-4
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Creation Date UTC-4
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Validity End Date
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RFP R00B7600009 CCS Customer Serv - Addendum 2
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Amendment (Approved)
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9/16/2026 11:13:45 PM
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9/16/2026 11:13:45 PM
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RFP R00B7600009 CCS Call Center and Admin Serv - Addendum 1
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Technical Documents (Approved)
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9/3/2026 3:54:35 PM
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R00B7600009 Child Care Call Center and Administration Services
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Technical Documents (Approved)
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8/21/2026 5:07:47 PM
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