RFP No. 26-13 - Pueblo County (COBRA), (FSA), and (HSA) Administration - Addendum No. 1 - Q&A's

Agency: Pueblo County
State: Colorado
Type of Government: State & Local
NAICS Category:
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: May 30, 2026
Due Date: Jun 15, 2026
Solicitation No: RFP No. 26-13
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  • RFP No. 26-13 - Pueblo County (COBRA), (FSA), and (HSA) Administration - Addendum No. 1 - Q&A's 632.25 KB
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    PUEBLO COUNTY PURCHASING
    215 WEST 10TH STREET, ROOM 14
    PUEBLO, CO 81003
    Telephone: (719) 583-6097
    purchasing@pueblocounty.us
    ADDENDUM NO. 1
    COUNTY OF PUEBLO, COLORADO
    RFP No 26-13 - Pueblo County (COBRA), (FSA), and (HSA)
    Administration
    Date: 5/29/2026
    What the Change is being done to the current RFP:
    Question and Responses
    The proposer shall permanently affix this Addendum No. 1 to the RFP packet so it will be
    submitted with the RFP.
    The undersigned proposer acknowledges receipt of this Addendum No. 1.
    Received by: _________________________________________
    Firm Name: ___________________________________________
    Address: _____________________________________________
    Date: ________________________________________________
    Page 1 of 5
    COBRA/FSA/HSA RFP No 26-13
    Questions
    Ameriflex- No NDA has been received
    1. When is Open Enrollment scheduled?
    2. Please provide the current Monthly Admin Fees for COBRA, FSA and HSA.
    3. Out of the 96 FSA participants, do any have both FSA and Dependent Care FSA plans?
    4. Please provide the number of years the County prefers for the rate guarantee.
    Inspira Financial
    1. # of Benefit Employees 1,241
    2. Who is the medical carrier? Anthem
    3. Who is the Payroll Administrator? Workday
    4. Who is the Ben Admin? Workday
    HSA
    1. Number of Accounts Listed in the Attachment D Financial Workbook
    2. AUC or average account balance (cash vs investments) Attached reporting
    3. Is there an ER contribution? If so, how much-single, family? No ER Contributions
    Incumbent - Alerus
    1. Why out to bid/pain points To ensure their benefits align with the best partner of their choice
    2. Current rate Listed in the Attachment D Financial Workbook
    3. Requested rate Best and Final
    All FSA types (all numbers are per product)
    1. Healthcare, Dependent Care, Limited Purpose- Healthcare FSA and Dependent Care FSA
    2. Number of Accounts for each attached reporting
    3. Average EE Contribution attached reporting
    Incumbent - Alerus
    1. Why out to bid/pain points To ensure their benefits align with the best partner of their choice
    2. If LSA, what will they be using it for? N/A
    3. Current rate Listed in the Attachment D Financial Workbook
    4. Requested rate Best and Final
    Page 2 of 5
    COBRA
    1. How many Employees are enrolled in COBRA eligible products (medical, Rx plans, dental and vision)? 4
    Enrolled 950 Benefit Eligible
    Incumbent - Alerus
    1. Why out to bid/pain points?? To ensure their benefits align with the best partner of their choice
    2. Current rate Listed in the Attachment D Financial Workbook
    P&A Administrative Services, Inc
    1. What does the Pueblo County currently pay for FSA, COBRA, and HSA services? Is the debit card
    included? Listed in the Attachment D Financial Workbook
    2. What are the total assets under management for HSA? attached reporting
    3. Are there employer contributions to the HSA? If so, what are the total contributions? N/A
    4. What is the frequency of contributions? What is the annual contribution amount? N/A
    5. Will the employer supply the vendor with a payroll file of FSA payroll deductions every pay cycle? If so,
    will the Pueblo County conform to the vendor file specs? Yes, Pueblo County will work with the vendor to
    ensure proper delivery of payroll deductions and file specs. We cannot confirm to conform to match the
    vendors file specs as it will be dependent on system allowances, but we will work with the selected vendor
    to confirm an agreed upon layout.
    6. Will the vendor have ACH access to a Pueblo County account for claims? If not, will prefunding be
    provided? Pueblo County does use an ACH system for payments where appropriate, but we do not allow
    companies to “pull” from our account, we can only “push” payments. We will be able to prefund accounts
    within an appropriate amount that is agreed upon by both parties.
    7. Are any onsite enrollment meetings required/expected? If so, how many meetings and how many different
    locations? At this time, they do not require in-person meetings but may require if there is a vendor change
    or future needs change. Pueblo County also hosts the annual health fair at which each vendor is requested
    to be present.
    8. Will the Pueblo County provide an electronic open enrollment and ongoing file for new hires, terminations
    and changes? Pueblo County will provide an Open Enrollment file as well as New Hire enrollments,
    Terminations and any changes made with each pay cycle.
    9. What is desired the claims funding arrangement and frequency of funding between Pueblo County and the
    vendor? Pueblo County has 1 payroll per month, and the funding of accounts will match that payroll cycle.
    10. What is Pueblo County ‘s COBRA activity - Roughly, how many COBRA qualifying events per
    year? How many Initial Notices sent per year? How many current COBRA members? In 2025 168
    Specific Rights Notices and 232 General Rights Notices were sent out. Current COBRA members listed in
    RFP
    11. Is the COBRA administrator expected to pay carriers directly? Or can COBRA premiums be remitted to
    Pueblo County on a monthly basis? Remit premiums to Pueblo County.
    ASIFlex
    FSA
    1. Please clarify the County’s preferred claim funding methodology for Medical FSA reimbursements. Will
    the selected vendor have ACH access to withdraw reimbursement funding from a County-owned account,
    will the County remit reimbursement funding to the vendor, or is the vendor expected to hold participant
    contributions and disburse claims from a vendor-controlled account? Pueblo County does use an ACH
    system for payments where appropriate, but we do not allow companies to “pull” from our account, we can
    Page 3 of 5
    only “push” payments. We will be able to prefund accounts within an appropriate amount that is agreed
    upon by both parties. Historically, Pueblo County has a front-loaded Medical FSA that is “use-or-lose”
    with receipts due by March 1 for reimbursement.
    HSA
    1. What are the current HSA cash balances under management? attached reporting
    2. What are the current HSA investment balances under management? attached reporting
    3. How many of the 70 HSA accounts are investing? attached reporting
    4. Does the County offer employer contributions to HSA holders? No
    COBRA
    1. Does the County prefer COBRA administration pricing on a PEPM basis for active COBRA participants,
    or is the County open to a per-event/per-active-participant fee structure? We would like pricing to match as
    outlined in Attachment D.
    2. Please provide the approximate average number of Qualifying Event notices and Initial Rights notices
    issued monthly or annually.
    3. Please provide the approximate average number of active COBRA participants per month. Listed in the
    Attachment D Financial Workbook
    4. Does the County expect the COBRA administrator to manage annual open enrollment activities for
    COBRA participants? Yes
    RMR Benefits No NDA has been received
    Procurement & Strategy
    1. What prompted Pueblo County to go to market at this time?
    2. What are the top priorities in selecting a new administrator?
    3. Beyond pricing, what will ultimately differentiate a winning proposal?
    4. Who are the primary stakeholders involved in the evaluation and decision process?
    5. Is a hard copy of the proposal required or will a digital copy suffice?
    Current Environment
    1. What aspects of the current relationship are working well, and where are there opportunities for
    improvement?
    2. If you could improve one thing about the current experience tomorrow, what would it be?
    Population & Operational Complexity
    1. Can you provide an overview of employee eligibility, enrollment, and current participation across the
    programs?
    2. What payroll, HRIS, and benefits administration systems are currently in place?
    3. Are there any integration, eligibility, or file management challenges vendors should understand upfront?
    Page 4 of 5
    Service & Compliance
    1. What service expectations are most important to the County for both administrators and participants?
    2. Are there any compliance, audit, or operational concerns you’d like vendors to proactively address?
    Implementation & Partnership
    1. What implementation risks or transition concerns are top of mind for the County?
    2. What level of communication and employee education support would you expect from your administrator
    partner?
    3. What would a highly successful partnership look like 12 months after implementation?
    Page 5 of 5
    This page summarizes the opportunity, including an overview and a preview of the attached documents.
    * Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

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