RFP - LADOT Transit Customer Service Center and Cityride Administration (April 2026)
| Agency: | City of Los Angeles |
|---|---|
| State: | California |
| Type of Government: | State & Local |
| NAICS Category: |
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| Posted Date: | Apr 16, 2026 |
| Due Date: | May 28, 2026 |
| Solicitation No: | 226522 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
RFP - LADOT Transit Customer Service Center and Cityride Administration (April 2026)
| Status |
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Stage
Open
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Posted
4/16/2026
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Outreach Due
5/14/2026, 12:00 AM PDT**
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Bid Due
5/28/2026, 03:00 PM PDT
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Summary Due
5/29/2026, 04:30 PM PDT
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Partner
No |
| Contact |
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Organization
City of Los Angeles
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Department
Transportation
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Name
Janine Ying
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Email
Email
janine.ying@lacity.org
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Phone
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Technical Assistance Deadline
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- Summary
- More Tabs
Opportunity ID
Organization
226522
City of Los Angeles
Category
Bid Method
Type
Personal Services
Whole Item
RFP - Request For Proposal
Description
The City of Los Angeles Department of Transportation (LADOT) is seeking proposals from qualified and licensed firms to manage and operate the LADOT Transit customer support services for the LADOT Transit Programs and to administration of the Cityride Paratransit Coordinator and Technology services, as described within the Request for Proposals (RFP).
Proposal Submission Method
Links
Compliance Document List
Please login to find compliance document list
| Prime NAICS | Industry |
| 518210: Data Processing, Hosting, and Related Services | Information |
| 541513: Computer Facilities Management Services | Professional, Scientific, and Technical Services |
| 541611: Administrative Management and General Management Consulting Services | Professional, Scientific, and Technical Services |
| 541618: Other Management Consulting Services | Professional, Scientific, and Technical Services |
| 561110: Office Administrative Services | Administrative and Support and Waste Management and Remediation Services |
| 561421: Telephone Answering Services | Administrative and Support and Waste Management and Remediation Services |
| 926120: Regulation and Administration of Transportation Programs | Public Administration |
| Sub NAICS | Industry |
| 541430: Graphic Design Services | Professional, Scientific, and Technical Services |
| 541519: Other Computer Related Services | Professional, Scientific, and Technical Services |
| 541613: Marketing Consulting Services | Professional, Scientific, and Technical Services |
| 561210: Facilities Support Services | Administrative and Support and Waste Management and Remediation Services |
| 561422: Telemarketing Bureaus | Administrative and Support and Waste Management and Remediation Services |
| 561439: Other Business Service Centers (including Copy Shops) | Administrative and Support and Waste Management and Remediation Services |
| 561990: All Other Support Services | Administrative and Support and Waste Management and Remediation Services |
Meetings
Documents
| Name | Uploaded | Size |
| 13. Exhibits - TCSC & Cityride Administration (April 2026), RAMP ID 226522 | 4/16/2026, 09:53 AM PDT | 61.4 MB |
| 14. Forms - TCSC & Cityride Administration (April 2026), RAMP ID 226522 | 4/16/2026, 09:52 AM PDT | 333.6 kB |
| 15. Appendices - TCSC & Cityride Administration (April 2026), RAMP ID 226522 | 4/16/2026, 09:51 AM PDT | 2.7 MB |
| RFP - TCSC & Cityride Administration (April 2026), RAMP ID 226522 | 4/16/2026, 09:53 AM PDT | 3.2 MB |
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