RFP for On-Call Pedestrian Door Maintenanc

The scope of work includes, but is not limited to, the following:

1. Routine and On-Call Services
   1. Respond to requests for service on an on-call basis, including emergency and non-emergency repairs.
   2. Troubleshoot, diagnose, and repair pedestrian entry doors, hollow metal doors, storefront doors, wood and fire-rated doors, and ADA-accessible doors.
   3. Repair or replace Pedestrian Door hardware including hinges, closer, locks, panic bars, handles, thresholds, and weatherstripping.
   4. Adjust and maintain door operators and safety devices.
   5. Support ADA compliance by ensuring automatic operators, actuators, and sensors function as required.
2. Emergency Response
   1. Provide 24/7 emergency response capability.
   2. Respond within four (4) hours of notification for emergency calls affecting health, safety, or facility operations.
   3. Provide temporary solutions where immediate permanent repairs are not feasible.
3. Safe-Off and Temporary Support Services
   1. Assist City departments and contractors with safe-off or deactivation of doors and gates to allow for construction, renovation, or maintenance projects.
   2. Provide temporary closures, barriers, or manual operation as needed in support of City-sponsored events, community programs, or special projects.
   3. Coordinate reactivation and functional testing once safe-off work is complete.
   4. Ensure all lockout/tag-out and safety procedures are followed in accordance with OSHA and industry standards.
4. Additional Services
   1. Install new doors, operators, and related hardware as directed.
   2. Provide upgrades such as reinforced security doors, tamper-resistant hardware, and ADA-compliant automatic operators.
   3. Coordinate with other City contractors (e.g., security/access control integrator) when required.
   4. Ensure safe work practices and documentation of all activities.