Shelby County
Tennessee
Lee Harris, Mayor
Request for Proposal
Shelby County Government
Purchasing Department
160 N. Main Street, 5th Floor
Memphis, TN 38103
Issued: Friday, February 27, 2026
Due: Friday, March 27, 2026 no later than 4:00 P.M. (Central Standard Time)
RFP # 26-007-45
Employee Healthcare Administration Services
(Human Resources)
Shelby County Government is soliciting written proposals, on a competitive basis, from interested and
qualified companies to provide Employee Healthcare Administration Services. Information
regarding this formal bid is located on the County’s website at www.shelbycountytn.gov. At the top
of the home page, click on the dropdown box under “Business”, click on “Purchasing” and “Bids” to
locate the name of the above-described formal bid. Link: https://bids.shelbycountytn.gov/
IMPORTANT NOTES:
MANDATORY INFORMATION and FORMS – To properly respond and prepare your
proposal response, please make sure you pay close attention to all mandatory
information/forms requested, including signing and attaching all forms as required. This bid
clearly documents and outlines the format and what information is required at the time of
proposal submission.
COMPLETED EXCEL FILE – Vendor to answer directly in the scorecard (Excel file) all
information requested (minimum requirements and department-specific requirements). The
Excel file has two (2) yellow tabs/sheets named “MIN REQs” and “DEPT REQs”. Vendor to
enter their information only where yellow cells, are on those two (2) yellow tabs. Vendor to
submit with your proposal (both Printed and Digital formats). The Excel files must be submitted
on two (2) separate USB devices.
(No LOSB goals will be applied)
Sincerely,
Signed Original on File
Caterra Farmer, Buyer
Shelby County Government
Purchasing Department
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TABLE OF CONTENTS
I. INTRODUCTION
II. MINIMUM PROPOSER REQUIREMENTS
III. CORRESPONDENCE & QUESTIONS
IV. PROPOSAL SUBMISSION DEADLINE
V. PROPOSAL TIMELINE
VI. PROPOSAL CONDITIONS
VII. GENERAL REQUIREMENTS AND INFORMATION
VIII. AWARD OF CONTRACT
IX. PURPOSE / SCOPE OF WORK
X. CONTRACT REQUIREMENTS
XI. PROPOSAL SUBMISSION
XII. PROPOSAL EVALUATION AND SELECTION
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I. INTRODUCTION
Shelby County Government, (the “County”), is soliciting proposals from interested and
qualified Vendors to provide Employee Healthcare Administration Services (the “Goods
and/or Services”). This Request for Proposal (“RFP”) is being released to invite interested
and qualified Vendors to prepare and submit proposals in accordance with instructions
provided where the successful proposer(s) will be selected and invited to enter into a
contractual relationship with Shelby County for the Goods and/or Services outlined in this
RFP, and per proposal(s) received.
In this RFP, the terms Proposer, Vendor, Bidder, Consultant, Contractor, and Provider are
used interchangeably unless the context indicates otherwise.
All specifications are part of this bid and general terms and conditions (as outlined in the
Terms of this bid). They shall become a part of and be included in any contract/purchase
order/systems contract resulting from any award.
These specifications are not intentionally written to favor any one manufacturer or service
provider and are only for the purpose of indicating generally the type of work required of said
bid. Any responsible Bidder who considers these specifications to be of a non-competitive
nature should immediately contact the Administrator of Purchasing.
INTENT TO BID
In order to receive additional information, (census, provider disruption, and claims repricing
files), vendors must provide written confirmation of your Intent to Bid utilizing the “Exhibit
C - Intent to Bid Form” on or before Tuesday, March 10, 2026 @12:00 P.M. CST.
Return to Caterra Farmer, Buyer, at Caterra.Farmer@shelbycountytn.gov.
Checking the applicable boxes confirming your agreement to the confidentiality of all
received RFP information and that you will not:
a. Share any of the information pertaining to this RFP with any third parties including
but not limited to subsidiary and affiliated organizations, except on an “as need to
know basis” for the purpose of responding to this RFP; and further any such third-
party release shall agree to same non-disclosure.
b. Use information received during the RFP process for any other purpose than for
responding to this RFP without the written authorization of the County. Expressly
forbidden, but not limited to, is the use of RFP information to prepare claims analysis,
demographic analysis, provider analysis, claim projections, or premium rates
development.
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Non-Disclosure Agreement
Vendor must sign and return “Exhibit I: Non-Disclosure Agreement (NDA)” to contact listed
above via email to receive the following exhibits (Exhibit B: Census, Exhibit F: Provider
Disruption Worksheet, Exhibit G: Claims Repricing).
II. MINIMUM PROPOSER REQUIREMENTS
In order to be considered as “responsive”, all Proposers must answer and provide
justifications for ALL below minimal requirements.
The information requested below is to be answered directly in the scorecard
Excel file by all Vendors and submitted as part of your proposal (both Printed
and Digital formats).
1. Provide all appropriate Licenses and Certifications required in the State of Tennessee
to provide the goods and/or perform the Services required. Provide a copy of your
current Shelby County Business License (if business is located in Shelby County,
TN).
2. Must provide active Equal Opportunity Compliance (EOC) number(s) and Vendor
number, or your applications are “in” the EOC system and the Purchasing system for
processing (refer to details outlined below) – please list all your Shelby County EOC
active numbers.
3. Adherence to all provisions of Title VI requirements – please attest, and provide
proof/documentation if necessary.
4. Must acknowledge adherence to State of Tennessee Public Chapter No. 436, known as
the “Tennessee Lawful Employment Act” which requires use of E-Verify (effective
1/01/23). Otherwise, mention you ARE an Independent vendor (Sole Proprietors) with
fewer than 35 employees and provide employment eligibility documentation, i.e.:
Valid (unexpired) Tennessee driver's license or photo ID. Valid (unexpired) driver's
license from another state (subject to strictness, though TN license is standard). U.S.
Passport (valid, unexpired), Certificate of Birth issued by a U.S. state, jurisdiction, or
territory, U.S. government-issued certified birth certificate, Certificate of Citizenship
(N560 or N561), Certificate of Naturalization (N550, N570, or N578), and/or Valid
immigrant registration documentation (e.g., Permanent Resident Card or I-766
Employment Authorization Card.
5. FORM – Drug-Free Workplace Affidavit must be completed, signed and notarized
with your bid/proposal – even if less than 5 employees.
6. Must attest to a minimum of five (5) years of experience providing the goods and/or
performing the services described in this bid.
Shelby County BRN and Vendor numbers
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This page summarizes the opportunity, including an overview and a preview of the attached documents.