RFP #1189048 - Electronic Payment System for "Call-n-Ride Transportation Program"

Agency:	State Government of Maryland
State:	Maryland
Type of Government:	State & Local
NAICS Category:	541330 - Engineering Services 541512 - Computer Systems Design Services 541611 - Administrative Management and General Management Consulting Services 541690 - Other Scientific and Technical Consulting Services
Posted Date:	Mar 30, 2026
Due Date:	Apr 29, 2026
Solicitation No:	BPM056169
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Description

ID:	BPM056169
Title:	RFP #1189048 - Electronic Payment System for "Call-n-Ride Transportation Program"
Status:	Open
Due / Close Date:	4/29/2026
Publish Date:	3/30/2026 9:28:06 AM
Main Category:	Software
Solicitation Type:	Public Notice
Issuing Agency:	Montgomery County Government

Solicitation Summary

Title

RFP #1189048 - Electronic Payment System for "Call-n-Ride Transportation Program"

BPM056169

Alternate ID

Lot #

Round #

Status

Open

Due / Close Date (EST)

Apr 29 2026 3:00PM

Solicitation Type

Public Notice

Main Category

Software

Issuing Agency

Montgomery County Government

Procurement Officer / Buyer

Sheronda BALTIMORE

procure@montgomerycountymd.gov

Solicitation Summary

This solicitation will be issued through BidNet's Maryland Purchasing Group ( https://www.bidnetdirect.com/maryland/montgomerycounty ). In the spirit of continuous improvement, Montgomery County utilizes this platform to post solicitations and accept electronic responses from vendors. Registration is required and FREE for all Montgomery County solicitations by selecting the "Limited" option upon registration. IF YOU NEED HELP REGISTERING, please call BidNet Direct’s Support Department at 800-835-4603.

The Montgomery County Government, Maryland—Department of Transportation, Division of Transit (Call-n-Ride Program/MCDOT/the County)—is seeking proposals from qualified transportation management software providers to support, modernize, and enhance the Call-n-Ride Transportation Program. The County’s primary goal is to replace the existing closed-loop electronic swipe card payment system currently used in County taxicabs with a more advanced open-loop payment card system. This new system must function exclusively with authorized private and public transportation vendors—including taxicabs, Transportation Network Companies (TNCs), and similar providers—through the implementation of appropriate Merchant Category Codes (MCCs).
This Request for Proposals (RFP) invites competitive submissions to establish a contract for the comprehensive management and operation of the Call-n-Ride Program’s participant payment and service systems. The County seeks a contractor capable of delivering the following services:

• Project Management and Staffing
• Automated Open-Loop Card Payment System, including issuance and maintenance of reloadable open-loop cards
• Customer Service Support 12
• Service and Contract Monitoring and Operational Support
• Provision of Application Programming Interface (API) integration and Information Technology (IT) services, including the design, development, and maintenance of secure database-driven web portals for account and transaction management, accessible to both administrators/staff and program participants.
• Financial Management, including monthly funding loads, account reconciliation, and transaction processing
• Data Management and Reporting

Additional Instructions

Project Cost Class

Pre-Bid Conference Information

Pre-Bid Conference Date (EST) Apr 13 2026 11:00AM	Pre-Bid Conference Details Microsoft Teams Meeting (See Solicitation for Details)

Small Business Reserve Designation

Procurement Program Participation Goals

VSBE Participation (%)

MBE Participation (%)

African American MBE Participation (%)

Asian American MBE Participation (%)

Hispanic American MBE Participation (%)

Women-Owned MBE Participation (%)

DBE Participation (%)

SBE Participation (%)

Socio Economic Participation Criteria

Procurement Officer / Buyer Sheronda BALTIMORE
Alternate Link https://www.montgomerycountymd.gov/PRO/solicitations/formal-solicitations.html Open link

Attachments

0 Record(s)

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The RFP is issued through BidNet's Maryland Purchasing Group
(https://www.bidnetdirect.com/maryland/montgomerycounty). In the spirit of
continuous improvement Montgomery County utilizes this platform to post solicitations
and accept electronic responses from vendors. We strive to receive the best value fo
the goods and services purchased for the County. We welcome all vendors and invite
you to register on the Maryland Purchasing Group e-Procurement Platform. To register
at no charge, simply follow the registration path and select the "Limited
Access" option which will provide you with automatic e-mail notification at no
charge. On the second screen, change the radio button to "Not Now" before
hitting Next. This option will alert you anytime you match with new

Instructions to Create Free Account on BidNet
The RFP is issued through BidNet's Maryland Purchasing Group
(https://www.bidnetdirect.com/maryland/montgomerycounty). In the spirit of
continuous improvement Montgomery County utilizes this platform to post solicitations
and accept electronic responses from vendors. We strive to receive the best value for
the goods and services purchased for the County. We welcome all vendors and invite
you to register on the Maryland Purchasing Group e-Procurement Platform. To register
at no charge, simply follow the registration path and select the "Limited
Access" option which will provide you with automatic e-mail notification at no
charge. On the second screen, change the radio button to "Not Now" before
hitting Next. This option will alert you anytime you match with new
solicitations from Montgomery County and any other participating agencies.
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Contact Info
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RFP #1189048 - Electronic Payment System for "Call-n-Ride Transportation Program"

Description

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