1412163646 (RFP) Dental Insurance Plans

SOLICITATION
FOR PARTICIPATION IN
DENTAL INSURANCE PLANS
FOR
JACKSONVILLE, FL
SOLICITATION NUMBER 1412163646
RESPONSES ARE DUE ON _TBD_2026, BY 12:00 PM ET
ALL RESPONSES SHALL BE SUBMITTED THROUGH JEA'S E-PROCUREMENT AND CONTRACT
MANAGEMENT PORTAL WHICH IS PROVIDED BY ZYCUS SUPPLIER NETWORK WHICH CAN BE
ACCESSED AT HTTPS://ZSN.ZYCUS.COM/GUEST. INSTRUCTIONS ON HOW TO LOGIN TO ZYCUS
IS PROVIDED BELOW IN THIS SOLICITATION. LATE RESPONSES MAY BE REJECTED.
JEA WILL PUBLICLY OPEN ALL RESPONSES RECEIVED FROM QUALIFIED RESPONDENTS ON
THE DUE DATE, VIA MICROSOFT TEAMS.
FOR MORE INFORMATION, PLEASE CONTACT THE JEA BUYER AT:
(ELAINE SELDERS AT SELDEL@JEA.COM)

1.1) Scope of Work
JEA is seeking one (1) company to offer an Employee Group Dental Insurance Program to its active eligible
employees and their dependents, eligible retirees and their dependents, and COBRA qualified beneficiaries on a
standalone basis.
The objective of this Solicitation is to obtain the best program for JEA and establish contracts for the delivery of a
comprehensive Employee Group Dental Insurance Program with the most competitive rates in the marketplace,
professional plan administration, and the accessibility for employees and retirees to choose the dental benefits that fits
their needs from qualified providers who provide members with quality dental care to help cover the cost of dental
care. Retirees may continue dental benefits if enrolled at the time of retirement. If a retiree declines benefits at any
time, or do not enroll in coverage when they retire, they may not rejoin the Plan at a later date.
JEA's existing Plan Design includes two (2) Dental Preferred Provider Organization (DPPO) options one (1) Dental
Health Maintenance Organization (DHMO) as follows:
Contractor - MetLife
DHMO Plan
Low DPPO Plan
High DPPO Plan
Respondent's proposed product and plans should match to the utmost extent possible, or improve JEA's existing
product and plan design by expanding features for possible consideration and inclusion in JEA's program, at JEA's
sole discretion (e.g., rollover, preventive care waiver, etc.)
* Respondent is to provide a fully insured dental insurance program for all full-time employees working twenty
(20) or more hours per week, eligible retirees, their eligible dependents, and COBRA qualified. The Respondent
agrees to accept dependents included in JEA's eligibility file as eligible dependents. JEA is seeking to review
three options as follows: two dental PPO Plans (High Plan and Low Plan) and one DHMO Plan.
The MetLife (DPPO) Plan includes a preferred network of dentists who, if selected for services, offer members
reduced out-of-pocket expenses. All dental plan options are fully insured. Design options and corresponding benefits
are available for review at JEA's Benefits Webpage. Please go to: JEA Benefit Selection Guide for further
information on the Dental Program. Proposer may also refer to the summary of benefits provided in the online
Benefits Handbook at: 2026 Active Benefits Guide | Brandfolder.
Additionally, JEA anticipates continuing with the existing contribution strategy, per employee, per pay-period. JEA
currently contributes 50% of the employee and dependent plan cost for all Dental benefit options. The rate structure
is as follows: 1) employee only; 2) employee plus spouse; and 3) employee plus child/children; and 4) employee plus
family. JEA's contribution levels are subject to change. JEA plans to remain fully-insured for its dental benefits for
the foreseeable future.
A more detailed description of the Work is provided in Appendix A - Technical Specifications, Claims Exp 1 and 2,
and Appendix C - Current and Requested Dental Plans with Rate History and Contributions included as an
Exhibit to this Solicitation.
Companies that intend to participate shall email Elaine Selders at seldel@jea.com to request a secure link to
receive Supplemental Coverage Information.
All pricing, costs, fees or any remuneration for the placement of this dental insurance program should be Net of
Commissions.
Capitalized terms used in this Solicitation without definition shall have the definitions given to them in Section 2 of
this Solicitation.
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1.2) Background
JEA owns, operates and manages the electric system established by the City of Jacksonville, Florida since 1895. In June
1997, JEA also assumed operation of the water and sewer system previously managed by the City. JEA is located in
Jacksonville, Florida, where we proudly serve an estimated 541,076 electric, 407,161, water and 30,460 reuse water
customers. JEA is Florida's largest community owned utility and the eighth largest municipal in the United States.
1.3) Invitation - Submitting a Response
Respondents that meet the Minimum Qualification stated herein are invited to submit a Response to this Solicitation to
perform the Work. A complete copy of this Solicitation, the Technical Specifications, forms and all other documents
referenced in this Solicitation are on JEA's E-Procurement and Contract Management Portal which is provided by
Zycus Supplier Network which can be accessed at https://zsn.zycus.com/guest/genericRegister/JEA074. Instructions
on how to login to Zycus are provided below in this Solicitation and in Appendix C.
All Responses are due at the time indicated on the title page of this Solicitation. Section 1 of this Solicitation are the
instructions for submitting a Response for this Solicitation. Section 2 of this Solicitation contain the definitions and
commercial contract terms associated with this procurement.
A Contract will be presented to the Respondent awarded this Work and the Contract will incorporate by reference this
entire Solicitation and all associated Addenda. A sample of the JEA Contract can be found on jea.com.
All documentation submitted with a Response must reference the Solicitation Title and Number stated herein. All
Responses must be made on the appropriate forms and formats as specified by this Solicitation and uploaded to JEA's
procurement platform.
All Responses should be delivered electronically to JEA via the Zycus platform. An automated, detailed auditing
system provides sealed Response integrity. Responses remain sealed on the platform until the Close Date & Time
(Due Date & Time).
A Respondent shall be solely responsible for timely delivery of its Response to the Zycus Supplier
Network. Respondents are strongly encouraged to acquire log in credentials early as possible. Additionally,
Respondents are encouraged to submit Responses early to ensure uploading process goes smoothly. If Respondent is
not able to submit its Response via Zycus, then please email the Response to the JEA Buyer identified in the
Section below titled "Questions".
Responses are due by the time and on the date stated on the cover page of this Solicitation. LATE RESPONSES
MAY BE REJECTED.
1.4) Zycus Instructions
I. How to Log Into Zycus
A. New Users - Zycus
1. New Users will need to register to login. Registration will require Company name, address, phone, contact, title,
phone and email address. Also, it is recommended users use Google Chrome to access Zycus.
2. Note if the company is already doing business with JEA, you may find the company is already registered in Zycus.
To find out if you are registered, try entering your email address in the New User Registration screen. If you receive a
message stating "Email ID already registered", log in as an Existing User Log-in". If you don't know your password,
enter your email address and click on "Forgot Password".
B. Existing Users or New Users with Previously Registered Emails
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1. Once the user has a login on the sourcing platform select "Existing User Log-in", the user may navigate to the
solicitation by selecting the icon for the applicable solicitation.
II. How to Submit a Response Using Zycus
1. Once logged in, users will see all JEA Sourcing Events, then select the applicable event.
2. Once in the Sourcing Event. The Sourcing Event has prompts for actions required to respond to the solicitation.
3. For the user to proceed to submit a Response to JEA using Zycus, the user will be required to provide its acceptance
of the of the Zycus iSource Terms & Conditions associated with the work. Such Terms and Conditions may cover
non-disclosure, safety, cyber security, Invitation for Bid contract terms, etc.
4. Once all terms are accepted, additional Solicitation information will be available for viewing and submitting a
Response by selecting "Confirm Participation". JEA will then have a record indicating the company intends to submit
a Response.
5. A user then can respond to each section of the Solicitation, once completed with each section, select "Save". Note
each section has a red, yellow, green light code. Items will turn green once completed. Yellow and red lights mean
there is additional action required. Users may also note under each tab, there are multiple questions to respond to,
scroll down the list to ensure all questions are answered.
6. In most Solicitations, JEA will provide Technical Specifications, pricing tables in Excel which the user will need to
download. Additionally, Excel pricing tables may need to be uploaded once completed to as part of the Response.
Users can download the required attachments by selecting the "Buyers Attachments" icon.
7. Once the required forms are uploaded and saved, the section light will turn green. Once all sections are completed
and green lighted, the User may select "Submit Response".
8. Once the user selects "Submit Response", the user will receive a "Success" pop-up when submitted.
9. Once submitted users may recall and modify submitted documentation and submit information until the Response
Due Date and Time.
10. Zycus does not automatically transfer a pricing submission from the qualifying round into live auction setting for
award consideration. Each user shall manually re-submit its qualifying Response into the live auction environment for
consideration of award.
1.5) Questions
All Questions must be submitted in writing to the JEA Buyer listed herein at least five (5) business days prior to the
opening date. Questions received within five (5) business days prior to the opening date may not be answered.
1.6) Opening of Responses
All Responses received shall be publicly announced and recorded via Microsoft Teams at the date and time indicated
on the cover page of this Solicitation.
The details for the Microsoft Teams will be on jea.com at the following website: https://www.jea.com approximately
48 hours before the Response opening.
At the opening of Responses, a JEA representative will publicly open each Response that was received prior to the
Date and Time, except for those Responses that have been properly withdrawn. JEA has the right to waive
irregularities or informalities in the Responses to the extent allowable under applicable laws.
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1.7) Alternate Provisions and Conditions
Responses that contain provisions that are contrary to requirements found on this Solicitation, including, but not
limited to, the Contract terms and conditions contained in Section 2 of this Solicitation, and any requirements found in
the Technical Specifications attached as an exhibit or attachment to this Solicitation, will be reviewed but may not be
accepted by JEA. However, as this is an ITN, JEA reserves the right to negotiate the best terms and conditions if
determined to be in the best interests of JEA, and negotiate different terms and related price adjustments if JEA
determines that it provides the best value to JEA.
1.8) Minimum Qualifications
Respondent must meet the following Minimum Qualifications to be considered eligible to have its Response evaluated
by JEA. Respondent must complete and submit the Minimum Qualification Form provided in this Solicitation.
Respondents that are working or have worked for JEA in the past two (2) years involving similar work must submit
JEA as a reference. JEA reserves the right to ask for additional back up documentation or additional reference
projects to confirm the Respondent meets the requirements stated below.
JEA may reject Responses from Respondents not meeting all of the following Minimum Qualifications:
* The Respondent must provide two references: i) one current public entity client (minimum of 2,500
employees) within the State of Florida providing dental insurance during the past two (2) years ending
December 31, 2025; and if applicable ii) one terminated public entity client (minimum of 2,500
employees) within the State of Florida client previously providing dental insurance during the last five
(5) years ending December 31, 2025. Each of the Respondent's references should include company
name, contact person, phone number, and email address. JEA may contact and verify the account
reference. References shall be provided and accurately disclosed on Form 3.
* The Respondent and each subcontracted vendor offered by the Respondent must have all the necessary
Florida State Licenses, approvals, filing registrations and/or certificates to offer the products and
services requested in this RFP. JEA may request more information if not submitted with your Response.
* If an insurance company, the Respondent and all subcontractors must have at a minimum, a current
A.M. Best, or equivalent company, rating of A- or better as of December 31, 2025, or for the most
current rating period. (If applicable). Rating shall be provided on Form 1 - RFP
Interrogatories/Questionnaire
1.9) Number of Contracts to be Awarded
JEA intends to Award one (1) Contract for the Work. JEA reserves the right to Award more than one Contract based
on certain groupings of the Work items, or JEA may exclude certain Work items, if JEA determines that it is in its best
interest.
1.10) Insurance Requirements
Prior to JEA issuing a Purchase Order to the Company to begin the Work, the Company shall submit a certificate of
insurance (COI) that is in compliance with amounts and requirements as indicated in this Solicitation. Note that the
COI shall specifically indicate JEA as additional insured on all required insurance except Worker's Compensation and
Professional Liability (if applicable). Furthermore, waiver of subrogation must be provided for all required insurance
in favor of JEA, including its board members, officers, employees, agents, successors, and assigns.
1.11) Optional Use of Small and Emerging Business Program
It is at the Respondent's option as to whether it chooses to subcontract with a JSEB firm. JEA encourages the use of
JSEB firms; however, the Respondent is not required to utilize a JSEB to be awarded a Contract under this
Solicitation.
For more information regarding the JSEB program, please contact Bill Hickey, JEA, Manager of Supplier Diversity
Programs and Procurement Services, hickwj@jea.com or jsebprogram@jea.com.
1.12) Basis of Award - Highest Evaluated
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JEA will use the Selection Criteria listed below to evaluate the Responses. JEA may make its Award decision based
solely upon the information submitted in the Responses. JEA may also choose to have one or more Respondent make
presentations to representatives of JEA. It is always in the best interest of the Respondent to provide informative,
concise, well-organized technical and business information relative to the Work, in both the initial submittal of its
Response and in any subsequent submittals.
Please note, JEA may reject Responses that request material changes or take exceptions to JEA commercial terms and
conditions.
Responses will be scored and ranked by a committee of evaluators. Each evaluator will individually score the
Responses using the evaluation matrix attached to this Solicitation. Using these scores, each evaluator will rank the
Responses using "1" for the Response receiving the highest number of points from the matrix. Responses with an
equal number of points will receive the same numerical ranking. JEA will total the numerical rankings for each
Response and consider the Response with the lowest total to be the most highly qualified Response. Any tie will be
broken using the total of the matrix scores of all evaluators. If a tie persists, the tie will be broken in accordance with
the JEA Procurement Operational Procedures.
1.13) Evaluation Methodology
JEA Procurement will distribute a copy of each Response to each member of the Selection Committee, and the
members of the Selection Committee will separately and independently evaluate and rank the Responses using the
"Selection Criteria" as stated below in this Solicitation.
Responses will be scored and ranked by a committee of evaluators. Each evaluator will individually score the
Responses using an evaluation matrix. Using these scores, each evaluator will rank in order the Responses starting
with "1" for the Response receiving the highest number of points from the matrix and increasing in point value
respective to the order of rank. JEA will total the numerical rankings for each Response and consider the Response
with the lowest total to be the most highly qualified Response.
The Respondent with the best overall rank for which JEA has determined to be in its best interest, will be submitted to
the CPO for approval as the awardee for this work. Once approved, the CPO will then present an Award to the JEA
Awards Committee for approval if applicable per JEA Procurement Code.
The rank and short-list, if applicable, will be announced in a public meeting. The date and time of the public meeting
will be posted on jea.com.
Short-list Process (Optional)
JEA may select Respondents (the "Short-list") with which to commence presentations. A selection committee
(hereinafter referred to as the "Selection Committee"), will be appointed by the Chief Procurement Officer (the
"CPO"), or their designee, to review, evaluate, and rank each Response submitted.
JEA will use the ranking to develop the Short-list of companies in which to proceed with presentations if applicable.
JEA reserves the right to recommend an Award based on the Selection Committee's initial evaluation of the Responses
if JEA deems the Responses demonstrate adequate competition, compliance, and responsiveness to this Solicitation. If
JEA determines the previously stated criteria have not been met, JEA will finalize the Short-list and proceed with
presentations.
Presentations and Additional Clarifications (Optional)
A Respondent that is included on the Short-list may be required, at the sole option of JEA, to make an oral
presentation, provide additional written clarifications to its Response, or JEA may require site visits to Respondent's
facilities. Oral presentations, handouts, and written clarifications will be attached to the Respondent's Response and
will become a part of the Response as if originally submitted. The CPO or their designee will initiate and schedule a
time and location for any presentations that may be required.
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While evaluating Responses, JEA may request clarification or additional information from the Respondent about any
item in its Response. Such requests will be sent consistent with the protocols outlined in this Solicitation and the
Respondent must provide a response back to JEA within five (5) business days unless otherwise specified by JEA, or
JEA, at its sole discretion, may deem the Respondent to be non-responsive and either suspend or terminate further
evaluation of its Responses.
The JEA Selection Committee will adjust and calculate the final rankings of the Short-list based on the addition of the
Presentation. The final rank will be announced in a public meeting. The date and time of the public meeting will be
posted on jea.com.
The Award recommendation of the Selection Committee will be based upon the ranking of the Presentation and the
Selection Criteria described below in this Solicitation. The Respondent(s) with the best overall rank will be submitted
to the CPO for approval. Once approved, the CPO will then present an Award(s) to the JEA Awards Committee for
approval if applicable per JEA Procurement Code.
References
As a part of the evaluation process, JEA may contact the references provided by the Respondent for independently
verifying the information provided in the Response, and to assess the extent of success of the projects associated with
those references. JEA also reserves the right to contact references not provided by Respondents. Respondents may be
requested to provide additional references. The results of the reference checking may influence the final ranking, and
Award recommendation.
Reservation of Rights and Disclaimers
Please note, JEA may, in its sole discretion, reject Responses that request material changes or take exceptions to JEA
commercial terms and conditions.
In its sole discretion, JEA reserves the right to withdraw this Solicitation either before or after receiving Responses, to
reject any and all Responses either in whole or in part, with or without cause, or to waive any Solicitation requirement
informalities, minor irregularities, and deficiencies in any Response, and to determine such action is in the best interest
of JEA. Issuance of this Solicitation in no way constitutes a commitment by JEA to make an Award or enter into a
Contract(s).
All Responses submitted to JEA are subject to the JEA's terms and conditions contained in this Solicitation and JEA's
Procurement Code. Any and all additional terms and conditions submitted by Respondents are rejected and shall have
no force.
Presentations will not be open to the public but will be recorded. All recordings made, any records, documents, and
other materials presented at public meetings in accordance with Florida Statues 286, and can be released pursuant to a
public records request under Florida Public Records Law, Florida Statutes, Chapter 119, subject to applicable records
exemptions.
1.14) Selection Criteria
The following criteria will be used by JEA to evaluate and rank Responses from Respondents who meet the Minimum
Qualifications specified in this Solicitation.
1.15) Quotation of Employee Premiums, JEA Rates, or Fees Proposed by the Respondent
Maximum score: 20 Points
Illustrate the Respondents competitiveness on the DHMO and PPO premium and rates as proposed in Form 4 -
Proposed Pricing and Rate Exhibit in this RFP. Overall competitiveness of individual premiums, monthly and
annual costs are the main factor of this criteria.
Please note the prices quoted by the Respondent on the Form 4 - Proposed Pricing and Rate Exhibit and the
Response Form must be firm-fixed prices, not estimates. Any modifications, exceptions, or objections contained
within the response form may subject the response to disqualification.
1.16) Premium Rate Guarantees
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Maximum score: 15 Points
Please provide Respondents period of premium or rate guarantees or rate caps as it relates to the premium and rates
your company has offered in this RFP response. Please express your premium and rate guarantees in months. 12, 24,
36, 48, 60 months. A multi-year rate guarantee is preferred with proposed rate caps in subsequent years of contract.
Proposed rates will be used to determine the price points for the Price criterion. Provide rate guarantees on Form 4 -
Proposed Pricing and Rate Exhibit.
1.17) COMPETENCE OF RESPONDENT AND RESPONDENTS' REPRESENTATIVES
Maximum score: 10 Points
Include professional and/or technical education and training; experience in the project to be undertaken; availability of
adequate personnel, equipment and facilities. List previous projects similar to the one in the RFP, which have been
satisfactorily completed. Provide resumes of principal staff/project manager showing years of experience in the field for
similar projects. Information will be evaluated from responses in Form 1 - RFP Interrogatories/Questionnaire.
1.18) PROXIMITY TO THE PROJECT
Maximum Score: 5 Points
Document the location of Respondents corporate headquarters, which, if located in Jacksonville, Florida, no further
information is required, and maximum points will be awarded. If not located in Jacksonville, FL Respondents are
requested to demonstrate, define and provide examples of their ability to provide the services contemplated herein in a
manner comparable to having a local office in Jacksonville, Florida or to show that a local office is not necessary to
satisfactorily perform the services required for this project, in which event maximum points may be awarded. Information
will be evaluated from responses in Form 1 - RFP Interrogatories/Questionnaire.
1.19) CURRENT WORKLOAD AND ABILITY TO IMPLEMENT JEA AS A NEW BUSINESS ACCOUNT
Maximum Score: 10 Points
Provide the number and size of the projects currently being administered by Respondent. Confirm Respondents ability to
successfully add the new client the size of JEA to your block of business. Confirm that Respondent can successfully
implement JEA effective January 1, 2027, and the ability of Respondent to have representatives at JEA's Open
Enrollment in November 2026. Information will be evaluated from responses in Form 1 - RFP
Interrogatories/Questionnaire.
1.20) FINANCIAL RESPONSIBILITY AND STABILITY
Maximum Score: 10 Points
Describe form of business Respondent is organized under, i.e., proprietorship, partnership, corporation; years in business;
changes in ownership past, present, pending and/or threatened legal proceedings within any forum; and any other
information Respondent may wish to supply to demonstrate financial responsibility. Provide information on Respondents
A. M. Best rating as well as Standard & Poor, Moody's and Fitch rating. Failure to provide all listed information and
documentation will result in score less than maximum for this criterion. Information will be evaluated from responses in
Form 1 - RFP Interrogatories/Questionnaire.
1.21) DENTAL PROVIDER NETWORK
Maximum score: 10 Points
Demonstrate the size, quality and scope of Respondents dental PPO (DPPO) and DHMO network in Northeast Florida.
This will include number of dentists, dental practices, and general scope of providers being offered to the JEA employees.
Completion of Form 1 - RFP Interrogatories/Questionnaire, Form 2 - Top DPPO-DHMO Utilized Dentists
Network (Note the 3 tabs for Instructions, DPPO and DHMO Providers) and requested geo access reporting will be used
to evaluate network.
1.22) PPO AND DHMO PLAN DESIGN
Maximum score: 10 Points
Respondent must provide benefits that match or enhance current DPPO and DHMO plans that are currently offered to
JEA participants. If plan deviations are not disclosed, proposed plans will be treated as mirroring the current plan designs.
See Appendixes C1-C4 for the current Dental Plans. See Appendix C5 with Rate History and Contributions.
Information will be evaluated from responses in Form 1 - RFP Interrogatories/Questionnaire.
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1.23) CLAIM ADJUDICATION, TIMING ACCURACY AND SERVICE RESPONSE
Maximum score: 10 Points
Please provide information about Respondents claims adjudication, percentage of accuracy, timely claims processing
and grievance procedures. Information will be evaluated from responses in Form 1 - RFP
Interrogatories/Questionnaire.
1.24) Tie
In the event of a tie score, the tie shall be resolved in accordance with JEA's Procurement Code and Operational
Procedures.
1.25) Required Forms to be Submitted - Appendix B
The following forms Appendix B must be completed and submitted to JEA at the timeframes stated below.
A. The following forms are required to be submitted with the Response:
o Form 1 - RFP Interrogatories/Questionnaire
o Form 2 - Dental Provider Network
o Form 3 - Business Reference Min Qual
o Form 4 - Proposed Pricing and Rate Exhibit
o Form 5 - Response Form
o Form 6 - Information Security External Data Protection Questionnaire
o Form 7 - Conflict of Interest Form
o Form 8 - Subcontractor Form
If the above listed forms are not submitted with the Response by the Response Due Time and Date, JEA may reject the
Response.
B. JEA also requests the following documents to be submitted prior to Contract execution. A Response will not be
rejected if these forms are not submitted at the Response Due Date and Time. However, failure to submit these
documents prior to Contract execution could result in Response rejection.
o Insurance certificate
o W-9
o Evidence of active registration with the State of Florida Division of Corporations (www.sunbiz.org)
o Company shall comply will all applicable HIPAA/HITECH requirements and shall execute a Business
Associate Agreement (BAA) or Nondisclosure Agreement (NDA) as required by JEA.
1.26) Addenda
A written change or changes to the Solicitation which is issued by JEA Procurement Services and is incorporated into
the Solicitation as a modification, revision and/or further clarification of the intent of the Solicitation.
1.27) Contract Execution and Start of Work
Within 30 days from the date of Award, JEA will present the successful Respondent with the Contract. Unless
expressly waived by JEA, the successful Respondent must execute a Contract for the Work within 10 days after
receiving the Contract from JEA. If the Respondent fails to execute the Contract or associated documents as required,
JEA may cancel the Award with no further liability to the Respondent and retain any bid security or bond.
Upon JEA's receipt of the executed Contract, certificate of insurance, and recorded Payment and Performance bonds
(if applicable), JEA will issue a PO, in writing and signed by an authorized JEA representative as acceptance of the
Response and authorization for the company to proceed with the Work, unless otherwise stated in the Contract or PO.
For Construction Services: In the event that JEA intends to authorize the successful Respondent to proceed with
administrative work only, or with only a portion of the Work, then the PO shall state the specific limitations of such
authorization and JEA will issue a separate written Notice to Proceed to authorize the Respondent to begin Field Work,
when applicable, or to perform the remainder of the Work, or any portion thereof. The Respondent shall ensure that it
is prepared to begin Field Work upon receipt of Notice to Proceed. Any Work performed outside of this partial
authorization shall be at the Respondent's risk and JEA shall have no obligation to pay for such Work.
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1.28) Ex Parte Communication
Ex Parte Communication is defined as any inappropriate communication concerning a Solicitation between any
officers, employees or other representatives of Respondent and a JEA representative during the time in which the
Solicitation is being advertised through the time of Award. Examples of inappropriate communications include:
private communications concerning the details of the Solicitation in which a company becomes privy to information
not available to the other Respondents. Social contact between companies and JEA Representatives should be kept to
an absolute minimum during the Solicitation process.
Ex Parte Communication is strictly prohibited. Failure to adhere to this policy will disqualify the noncompliant
Respondent. Any questions or clarifications concerning this Solicitation must be sent in writing via email to the JEA
Buyer at least five business days prior to the opening date. If JEA determines that a question should be answered or a
requirement should be clarified, JEA will issue an Addendum to the Solicitation.
1.29) Certifications and Representations of the Company
By signing and submitting its Response, the Respondent certifies and represents as follows:
A. That the individual signing the Response is duly authorized to contractually bind the Respondent to the terms and
conditions of this Solicitation and the Contract. Respondent shall provide satisfactory evidence of such authority
within three days of JEA's request.
B. That every aspect of the Response and the detailed schedule for the execution of the Work, are based on its own
knowledge and judgment of the conditions and hazards involved, and not upon any representation of JEA. JEA
assumes no responsibility for any understanding or representation made by any of its representatives during or prior to
execution of the Contract unless such understandings or representations are expressly stated in the Contract and the
Contract expressly provides that JEA assumes the responsibility.
C. That, if successful, the Respondent will be registered to conduct business in the State of Florida and in active status
with the Florida Division of Corporations at the time of execution of a Contract.
D. That the Respondent maintains in active status any and all licenses, permits, certifications, insurance, bonds and
other credentials including, but not limited to, all licenses necessary to perform the Work. The Respondent also
certifies that, upon the prospect of any change in the status of applicable licenses, permits, certifications, insurances,
bonds or other credentials, the Respondent shall immediately notify JEA of status change.
1.30) Ethics
By submitting a Response, the Respondent certifies that its Response is made without any previous understanding,
agreement or connection with any other person, firm, or corporation submitting a Response for the same Work other
than as a Subcontractor or supplier, and that the Response is made without outside control, collusion, fraud, or other
illegal or unethical actions. The Respondent shall comply with all JEA and City of Jacksonville ordinances, policies
and procedures regarding ethics.
The Respondent shall submit only one Response to this Solicitation. If JEA has reasonable cause to believe the
Respondent has submitted more than one Response for the same Work, other than as a Subcontractor or sub-supplier,
JEA shall disqualify the Response and may pursue debarment actions.
The Respondent shall disclose the name(s) of any public officials who have any financial position, directly or
indirectly, in Respondent or its Response by completing and submitting the Conflict of Interest Certificate Form
available at jea.com. Failure to fully complete and submit the Conflict of Interest Certificate will disqualify the
Response. If JEA has reason to believe that collusion exists among the Respondents, JEA shall reject any and all
Responses from such Respondents and will proceed to debar the Respondents from future JEA Awards in accordance
with the JEA Procurement Code.
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