RFP 25-1667 - Corporate Security Incident Management System

Agency: Government of Alberta
State: Alberta
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
  • 541519 - Other Computer Related Services
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: Aug 7, 2026
Due Date: Sep 3, 2026
Solicitation No: AB-2026-05608
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Description

Basic Information
APC Reference # AB-2026-05608
Internal Reference # 25-1667
Title RFP 25-1667 - Corporate Security Incident Management System
Status OPEN
Posting Type OPEN-COMPETITIVE
Solicitation Type RFP
Category Services
Contracting Organization City of Calgary
Posting Date & Time (MT) 08/07/2026 04:53 PM
Closing Date & Time (MT) 09/03/2026 04:01 PM
Region(s) of Delivery Alberta,Calgary
Estimated Contract Start Date 02/01/2027
Estimated Contract End Date 01/31/2037
Contact Person Ha Nguyen
Contact Title Buyer
Contact Email ha.nguyen@calgary.ca
Contact Phone (403) 268-1073
Organization Address 677-25 Ave SE, Calgary, Alberta, T2G 4K8, Canada
External Posting https://portal.us.bn.cloud.ariba.com/dashboard/public/appext/comsapsbncdiscoveryui#/RfxEvent/preview/1110020991?anId=ANONYMOUS

The City of Calgary is seeking proposals from qualified vendors to provide a comprehensive Corporate Security Incident Management System to enhance visibility, governance, and protection of sensitive data across our hybrid infrastructure, which includes cloud and on-premises environments. The solution must support seamless integration with key technologies such as Microsoft Azure, OneDrive, Exchange (Online and On-Prem), and NetApp MetroCluster.

The purpose of this project is to implement a solution to:
• Deliver a secure, scalable incident and case management platform supporting dispatch, investigations, risk management, field operations, and advisory services.
• Enable automated, end-to-end incident and case handling from intake and triage through investigation, resolution, and closure while improving efficiency and reducing manual effort.
• Provide an intuitive user experience, mobile access, configurable workflows, scheduling, task management, reporting, analytics, and intelligence capabilities to support operational and investigative decision-making.
• Ensure strong security, governance, auditability, and data lifecycle management through role-based access controls, audit logging, retention policies, and secure-by-design practices.
• Integrate seamlessly with The City’s existing systems and deliver a mature, sustainable solution supported by training, implementation services, ongoing vendor support, and a future-focused product roadmap, including AI-enabled capabilities.

Details of RFP can be found at the link below: https://portal.us.bn.cloud.ariba.com/dashboard/public/appext/comsapsbncdiscoveryui#/RfxEvent/preview/1110020991?anId=ANONYMOUS

Submission Details

- Bidding documents should be obtained from SAP Business Network.
- Bids are to be submitted via the SAP Business Network portal found at
supplier.ariba.com.
- Suppliers must register on the Ariba portal to submit a bid.
- Hard copies will not be accepted
- Failure to submit via SAP Business Network will result in a non-compliant bid

Question Submission Details

All questions must be submitted in SAP Ariba through the solicitation message board

UNSPSC Commodity Codes
Code Description Code Level
43231513 Office suite software Commodity
43232300 Data management and query software Class
92121700 Security systems services Class
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See Also

Basic Information APC Reference # AB-2026-06430 Internal Reference # 023974A Title CALGARY -

Government of Alberta

Due by 10/08/2026

Basic Information APC Reference # AB-2026-06431 Internal Reference # Plan No.: 024102A Title

Government of Alberta

Due by 10/13/2026

* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.