RFP - CALWORKS EMPLOYMENT AND SUPPORTIVE SERVICES

MAGGIE RAMSBERGER DEPARTMENT OF PURCHAS ING AND CONTRACTING BRENDA G. MILLER
INTERIM DIRECTOR ASSISTANT DIRECTOR
5560 OVERLAND AVENUE, SUITE 270, S AN DIEGO, CALIFORNIA 92123-1204
Phone (858) 505-6367 Fax (858) 715-6452
REQUEST FOR PROPOSALS (RFP) 13305
DEPARTMENT OF SELF SUFFICEINCY SERVICES
CALWORKS EMPLOYMENT AND SUPPORTIVE SERVICES
July 21, 2026
A. KEY INFORMATION
1. The County of San Diego is seeking proposals from firms interested in providing CalWorks Employment and Supportive
Services ("Offerors").
2. The County intends to award one (1) or more contracts. Multiple awards may be awarded with the goal of meeting the coverage
area required to serve all regions and the target population. The contract term is anticipated to be an initial (base) period of one (1)
year with four (4) one-year options. The anticipated contract maximum amount for the five (5) year contract is between
$213,750,000 and $237,500,000. The anticipated maximum amount for the first year of the contract is between $42,750,000 -
$47,500,000.
3. The County has posted this solicitation on its official BuyNet website at https://sdbuynet.sandiegocounty.gov/. In order to see all
information related to this RFP, to submit Questions, and to receive notifications of updates, Offerors must select "Participate in
RFx" for this solicitation in BuyNet.
4. The Contracting Officer for this solicitation is Punnita Dinmuong, Procurement Contracting Officer
(Punnita.Dinmuong@sdcounty.ca.gov)
5. Schedule: This timeline is subject to change at any time, at the County's sole discretion. The County will issue an addendum for
changes to the Pre-Proposal Conference date, Questions due date, or Proposal due date.
Event Description Date and Time (San Diego Time)
Pre-Proposal Conference August 3, 2026 at 1 p.m.
Questions due August 10, 2026 prior to 5:00 p.m.
Proposals due August 31, 2026 prior to 3:00 p.m.
6. Pre-Proposal Conference. The County will hold a pre-proposal conference by Video/Teleconference using the Microsoft Teams
platform on the Date and Time listed in the Schedule. To participate click here to join, or dial in (audio only) +1 619-343-
2539,,466409988# or view of the RFP process and may provide a program/technical overview and other information. Attendance
at the pre-proposal conference is encouraged but not mandatory.
7. Questions:
7.1. Offerors should submit all Questions, including requests for clarification related to definition or interpretation of this RFP,
in writing by the Date and Time specified in the Schedule. Questions should be submitted via BuyNet, by sending a
message to the Contracting Officer through the "Discussions" functionality.
7.2. Non-Offerors should direct inquiries regarding this solicitation to the Contracting Officer.
8. Table of Contents:
A. Key Information
B. RFP Instructions and Rules
C. Evaluation Criteria
D. Submittal Items
E. Required Forms
F. Statement of Work
G. Payment Schedule
H. Draft Agreement
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COUNTY OF SAN DIEGO - REQUEST FOR PROPOSALS (RFP 13305)
DEPARTMENT OF SELF SUFFICEINCY SERVICES
CALWORKS EMPLOYMENT AND SUPPORTIVE SERVICES
B. RFP INSTRUCTIONS AND RULES
1. INSTRUCTIONS FOR SUBMITTING A PROPOSAL
1.1. It is the Offeror's responsibility to submit a proposal based on the most current RFP, addenda thereto, responses to
Questions, any other information posted on BuyNet, and any diligence material made available by the County. Offerors
are advised to regularly check BuyNet for information. The County has no obligation to contact Offerors directly with
any such RFP-related information.
1.1.1. In order to see all information related to this RFP, to submit Questions, and to receive notifications of
updates, Offerors must select "Participate in RFx" for this solicitation in BuyNet.
1.2. Forms required to be submitted with Offerors response to this RFP are included in this RFP or posted on the County's
web site at https://www.sandiegocounty.gov/content/sdc/purchasing/purchasing-forms.html.
1.2.1. Posted forms may be updated from time to time. Unless otherwise specified, offerors may submit the version
of a form in place as of the date of the posting of this RFP or any later version.
1.3. Offerors are advised to allow for sufficient time to obtain all necessary documents and forms, resolve any technical
difficulties obtaining or completing documents or forms, and, if necessary, obtain documents and forms by an alternate
method. If you are unable to download documents or forms, you may request a hard copy or technical assistance from
Purchasing and Contracting's front desk or contact clerical support at (858) 505-6367.
1.4. Offeror must submit a complete original proposal in accordance with the format provided in this solicitation to the
County of San Diego, Department of Purchasing and Contracting, through electronic upload to BuyNet before the Date
and Time listed in Schedule.
1.4.1. If Offeror is unable to submit via BuyNet for any reason, Offeror may submit by providing the Purchasing
and Contracting front desk with either (i) electronic files on CD/DVD or, (ii) a printed proposal. Offeror
must prominently mark such submissions with the RFP number on the outside of the packaging. Please use
this method only if unable to submit through BuyNet.
1.4.2. When submitting via BuyNet, Offerors are advised to allow for sufficient time to submit by an alternate
method in the event of technical difficulties.
1.4.3. For proposals submitted electronically through BuyNet, the time on the BuyNet server shall be considered
the official time for the purpose of determining timely submittal.
1.4.4. For proposals submitted at the Purchasing and Contracting front desk, the time stamp at the front desk shall
be considered the official time for the purpose of determining timely submittal.
1.4.5. In the event of multiple submittals of an original proposal by an Offeror, the County will only consider the
most recent submittal submitted before the due date and time. The County will not review or consider
previous submittals, whether submitted at the front desk or through BuyNet. Offerors are strongly
encouraged to submit only one original proposal and to withdraw or replace any previous submittals in the
event they update their proposal. Proposals may be found non-conforming if the County is unable to
determine which proposal is the most recent, timely submittal.
1.5. A proposal that is untimely or otherwise not submitted in conformance with 1.4 above will not be considered for award
unless: it is received before award is made; the County determines that it is in its best interest to accept the proposal;
and
1.5.1. It is determined by the County that the late receipt was due solely to mishandling by the County, or
1.5.2. No timely and conforming proposal was submitted.
1.6. Proposals may not be modified after the due date, except for modifications resulting from the Contracting Officer's
request for a revised proposal, Best and Final Offer (BAFO), or an addendum to the proposal.
1.7. Proposals may be withdrawn by written notice signed by a duly authorized representative of Offeror if received prior
to Notice of Intent to Award. After Notice of Intent to Award, all proposals constitute firm offers, subject to negotiation,
that will remain open and cannot be revoked, withdrawn, or modified for a period of six (6) months.
1.7.1. All proposals become the property of the County upon submission. An Offeror may request the return of its
proposal upon withdrawal, which return the County may grant or deny in its sole discretion.
1.8. By submitting a proposal, Offeror agrees to these RFP Instructions and Rules and all other terms of this RFP.
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COUNTY OF SAN DIEGO - REQUEST FOR PROPOSALS (RFP 13305)
DEPARTMENT OF SELF SUFFICEINCY SERVICES
CALWORKS EMPLOYMENT AND SUPPORTIVE SERVICES
2. QUESTIONS
2.1. Offerors shall direct requests for explanation regarding the RFP or related documents to the Contracting Officer in
writing as a question ("Question"). Submit Questions by sending a message to the Contracting Officer through the
"Discussions" functionality in BuyNet.
2.2. The County may choose not to respond to Questions received after the date and time stated Schedule. Offeror is
responsible for ensuring that Questions are received by the County.
3. PROPOSAL FORMAT
3.1. Submit electronic proposals as files in .pdf format, except where specified otherwise. For pages other than signature
pages, converted and searchable formats are preferred.
3.2. Proposals shall be formatted to print on 8-1/2" x 11" page size, with no less than 12" margins and eleven (11) point font
and to be suitable for black and white reproduction with no loss of information.
3.3. All proposals shall be signed with a handwritten signature by an authorized officer or employee of the Offeror.
3.3.1. Electronic or digital signatures will not be accepted.
3.3.2. Pages requiring signatures must be scanned from an original handwritten signature. If Offerors are unable to
submit a .pdf with scanned signatures, Offerors may optionally submit clear pictures of signature pages
containing original handwritten signatures.
4. PROPOSAL ORGANIZATION
4.1. Your proposal must be organized in accordance with the Submittal Items in this RFP.
4.1.1. Content shall be organized to correspond to the applicable exhibit and question or item within each exhibit.
4.1.2. Offerors shall separate each exhibit into one or more files, clearly named as to the exhibit and order.
4.1.3. Pages shall be consecutively numbered within each exhibit at the bottom or top margin of each page.
4.1.4. Cost/Price information:
4.1.4.1. All cost and pricing information must be contained within Cost/Price exhibit and be inclusive of
all proposed compensation. No price data is to be included in the Program/Technical or other
exhibits.
4.2. Confidential/Proprietary information:
4.2.1. The County is a public agency subject to the California Public Records Act, Government Code 7920.000,
et seq. Some or all of the documents submitted in response to this RFP may be subject to disclosure, and the
County intends to publish any resulting contracts to its public website.
4.2.2. It is Offeror's responsibility to identify and separate into a "CONFIDENTIAL/PROPRIETARY" exhibit and
to provide a signed Nondisclosure Indemnification Agreement for:
4.2.2.1. all confidential information that should be protected from disclosure, including PI (Personal
Information), PII (Personally Identifiable Information), or PHI (Protected Health Information),
and
4.2.2.2. any proprietary or other information Offeror determines is exempt from disclosure under the
California Public Records Act and wishes to protect from disclosure.
4.2.3. The "CONFIDENTIAL/PROPRIETARY" exhibit must be clearly labeled with all pages marked as
"CONFIDENTIAL/PROPRIETARY"
4.2.4. Refence material in the "CONFIDENTIAL/PROPRIETARY" exhibit where it is needed to respond to a
Submittal Item (for example "See response 1 contained within the "CONFIDENTIAL/PROPRIETARY"
exhibit" for staff Social Security numbers").
4.2.5. If the County determines that a submission improperly designates information as confidential or proprietary,
the County may, at its sole discretion: (i) deem the information releasable; (ii) declare the submission non-
conforming/non-responsive; (iii) remove such information, or (iv) take any other appropriate action. (Note:
pricing and terms and conditions are generally not considered confidential under the California Public
Records Act).
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COUNTY OF SAN DIEGO - REQUEST FOR PROPOSALS (RFP 13305)
DEPARTMENT OF SELF SUFFICEINCY SERVICES
CALWORKS EMPLOYMENT AND SUPPORTIVE SERVICES
5. PROPOSAL EVALUATION
5.1. Evaluations shall be based on the criteria contained in the Evaluation Criteria and Submittal Items to determine the
proposals(s) that provide the best value to the County.
5.2. The County shall have the discretion, but not the obligation, to construe any submission as non-conforming and
ineligible for consideration if it does not conform to the requirements of this Request for Proposals. The County shall
also have the discretion to waive any irregularities or deviations from the requirements of this Request for Proposals
in any submission.
5.3. Small-Local Business preference: The County intends to expend federal funds for contract(s) resulting from this
solicitation; therefore, in accordance with 2 CFR 200.319(c), a Small-Local Business preference will not be applied
when evaluating offers and determining contract award. Regardless, Offerors are encouraged to complete the Small-
Local Business Self-Certification form to assist with County data collection.
5.4. Small-Local Business Subcontractor Utilization: Reserved.
5.5. During evaluation, County may appropriately consider the sustainability and social, human health, environmental, and
economic impact of Offeror's proposed products and approach to providing goods and services, in accordance with
Board Policy B-67. Therefore, Offerors are encouraged to include relevant information in their proposals.
5.6. During evaluation, the County may appropriately evaluate the cultural competency of Offeror and Offeror's proposed
approach to providing goods and services. Therefore, Offerors are encouraged to include relevant information in their
proposals.
5.7. When evaluating an Offeror's cost or pricing, the County may also consider the effect of the proposal on the overall
total cost to the County.
5.8. In evaluating an Offeror's ability to satisfy the requirements of this RFP and any resulting contract, the County may
also consider any parent, subsidiary, or related legal entity of Offeror, including, without limitation, a legal entity that
Offeror acquired or merged with or will use as a guarantor in providing services to the County.
5.9. When evaluating Offeror's proposal, County will appropriately consider the proposed purchase, acquisition, or use of
goods, products, and materials produced in the United States in accordance with 2 CFR 200.322. Offeror should
include information relevant under section 200.322 in its proposal in order to be considered for such preference during
evaluation.
6. EVALUATION AND SELECTION PROCESS
6.1. Proposals received, including any additions, revisions, and clarifications, will be evaluated by a Source Selection
Committee (SSC) appointed by a Source Selection Authority(s) (SSA). The County may evaluate information known
to the County, in addition to the information provided in response to the RFP.
6.2. The County reserves the right to request clarification and/or additional information ("Clarification") from Offerors.
The Contracting Officer will determine the appropriate means of requesting and obtaining Clarification, which may
include telephonic communication, email, letter, presentation, oral interview, or an addendum or revision to the
proposal. The County may invite Offerors to make presentations to, or participate in interviews with, the County at a
date, time, and location determined by the County. Notwithstanding the foregoing, the County is not obligated to seek
Clarification, therefore Offerors are advised to submit complete and accurate information in their proposals.
6.3. At any point in the evaluation process, the County may determine that a proposal is unacceptable in any area or that a
proposal is no longer in the competitive range, and no longer consider it for award. In such cases, the Contracting
Officer will attempt to notify the Offeror.
6.4. At any point in the evaluation process, the County may hold discussions with one or more Offerors in the competitive
range. Discussions may include requests for revised proposals, Best and Final Offers (BAFOs), or addenda to the
proposal that may contain additional selection factors.
6.5. The SSC may recommend to the SSA that award be made to one or more Offerors. After receipt and approval of the
SSA's decision, the County will post a Notice of Intent to Award (NOI).
6.6. Upon posting of the NOI, the County will enter into contract finalization negotiations with the selected Offeror(s) and,
upon successful completion, award a contract(s).
6.7. The County may rescind or modify the NOI at any time due to unsuccessful negotiations or if the County otherwise
determines that it is in its best interest to do so.
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COUNTY OF SAN DIEGO - REQUEST FOR PROPOSALS (RFP 13305)
DEPARTMENT OF SELF SUFFICEINCY SERVICES
CALWORKS EMPLOYMENT AND SUPPORTIVE SERVICES
6.8. The County intends to expend federal funds for contract(s) resulting from this solicitation. 2 CFR 200.324 requires
that pricing and profit margin be negotiated prior to award if only one conforming proposal is received. Failure to
provide sufficient cost and pricing information for such negotiations may be cause for the County to terminate
negotiations.
6.9. The actual timing and sequence of events resulting from this RFP shall ultimately be determined by the County, in its
sole discretion. The County may, at any time cancel this RFP, reject all proposals, restart evaluations, modify or replace
the membership of the SSC, or correct any deficiencies in the procurement process or evaluation.
7. DEBRIEF AND REVIEW OF CONTRACT FILES
7.1. After an Offeror has been notified by the Contracting Officer that that Offeror's proposal is no longer being considered
for award, the Offeror may request a debriefing from the Contracting Officer. For debriefings held prior to contract
execution, the Offeror will be limited to a review of the information pertaining to the County's evaluation of their own
proposal, in accordance with Section 9.4 of these RFP Instructions and Rules. After contract execution, debriefings
may include review of other proposals, the Source Selection Committee Report, and other releasable documents.
8. PROTEST PROCEDURE
8.1. Board Policy A-97 sets forth the procedures for the filing and resolution of protests related to this RFP. Board Policy
A-97 is available from the Clerk of the Board, 1600 Pacific Highway, San Diego, CA 92101, or on the County's website
at https://www.sandiegocounty.gov/content/sdc/cob/ocd.html .
8.2. All protests must be filed in accordance with Board Policy A-97, which requires, among other things, that a protest
must be filed timely, be submitted in writing to the Contracting Officer identified in the solicitation package, and be
based on a protestable action and established grounds for protest.
8.3. For Drug Medi-Cal Organized Delivery System (DMC-ODS) provider selections, an Offeror that has exhausted the
County's protest procedure may be entitled to an additional review by the State of California - Health and Human
Services Agency - Department of Health Care Services (DHCS), in accordance with MHSUDS Information Notice
No. 19-018, which is located at:
https://www.dhcs.ca.gov/formsandpubs/Documents/MHSUDS%20Information%20Notices/MHSUDS_Information_
Notices_2019/MHSUDS_IN_19-018_DMC-ODS_Provider_Selection_Review_Process.pdf .
9. COUNTY COMMITMENT
9.1. This RFP does not commit the County to award a contract, nor does it commit the County to pay any of Offeror's costs
incurred in the preparation or submission of the proposal. Further, no reimbursable cost may be incurred in anticipation
of a contract award.
9.2. Neither Offeror nor any of its representatives shall have any claims whatsoever against the County or any of its
respective officials, agents, or employees arising out of or relating to this RFP or these procedures (other than those
arising under a definitive contract with Offeror in accordance with the terms thereof).
9.3. The County reserves the right to separately procure the same or similar goods or services.
9.4. The County may withhold all information regarding this procurement until after negotiations are complete, including,
but not limited to: the number of proposals received; the identity of Offeror(s); the content of proposals; the County's
evaluation and results thereof; and, the identity of the members of the SSC. Information releasable after the conclusion
of negotiations is subject to the disclosure requirements and withholding exemptions of the California Public Records
Act.
9.5. Pursuant to County Charter 703.10 and 916, award of a contract resulting from this RFP may be subject to the
County's requirement to determine that the services can be provided more economically and efficiently by an
independent contractor than by persons employed in the Classified Service
9.6. In the event that an Offeror is involved in a merger, acquisition, or other change in control, the County reserves the
right to award a contract to a resulting entity.
10. DILIGENCE AND DUTY TO INQUIRE
10.1. Should an Offeror find discrepancies in or omissions from, or be in doubt as to the meaning of, the RFP or related
documents, Offeror shall have a duty to submit a Question to the County.
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COUNTY OF SAN DIEGO - REQUEST FOR PROPOSALS (RFP 13305)
DEPARTMENT OF SELF SUFFICEINCY SERVICES
CALWORKS EMPLOYMENT AND SUPPORTIVE SERVICES
10.2. Offerors are expected to perform reasonable due diligence with regard to this RFP and the work required, including,
but not limited to, information that is publicly or otherwise reasonably available and, if applicable, information that
can be obtained during a site visit (including verification of measurements, conditions, and other attributes). Neither
the selected Offeror(s), nor any Offerors, shall be entitled to any price adjustment or other relief based upon information
that was discovered or should have been discovered through due diligence.
10.3. The County makes no representation or warranty, express or implied, as to the accuracy or completeness of any
diligence material or other information provided by the County or any of its agents, representatives, contractors or
consultants. Such information may reflect good faith assumptions, estimates, or projections, which may or may not
prove to be correct.
10.4. Offeror should not rely upon oral statements made or explanations given by the County, including any oral responses
to Questions or other inquiries. No prior, current, or post award communication(s) with any officer, agent, or employee
of the County shall affect or modify any terms or requirements of this RFP, except as explicitly provided for in this
RFP.
11. OFFEROR COMMUNICATIONS
11.1. All communications from the Offeror (including its employees, agents, and representatives) to the County or its officers
and employees (including consultants working on or assisting with this procurement), related to this RFP or the
Offeror's proposal, must be directed in writing exclusively to the Contracting Officer, unless otherwise authorized in
writing by the Contracting Officer. Offerors shall not communicate with or attempt to contact any other County
personnel about this solicitation, except as otherwise allowed for in this RFP or by law. Any improper contact may, at
the County's sole discretion, cause the Offeror to be removed from consideration for contract award.
11.2. If Offeror issues any public announcement, or otherwise engages in communication that, in the County's sole
determination, compromises the integrity of this RFP process or attempts to restrain competition, Offeror may be
removed from consideration for award.
11.3. Audio and/or video recording of pre-proposal conferences, presentations, discussions, negotiations, debriefings, or
other communications with the County regarding this RFP are prohibited, unless specifically authorized in writing by
the Contracting Officer.
12. SOLICITING EMPLOYEES
12.1. Until contract award, Offerors shall not, directly or indirectly, solicit any employee of the County to leave the County's
employ in order to accept employment with the Offeror, its affiliates, actual or prospective contractors, or any person
acting in concert with the Offeror without prior written approval of the County's Contracting Officer. This paragraph
does not prevent the employment by an Offeror of a County employee who has initiated contact with the Offeror.
13. PROHIBITED CONTRACTS AND SUBCONTRACTS
13.1. In accordance with Section 67 of the San Diego County Administrative Code, the County shall not contract with, and
shall reject any bid or proposal submitted by the person or entities specified below, unless the Board of Supervisors
finds that special circumstances exist which justify the approval of such contract:
13.1.1. Persons employed by the County or of public agencies for which the Board of Supervisors is the governing
body;
13.1.2. Profit making firms or businesses in which employees described in subsection 13.1.1 serve as officers,
principals, partners or major shareholders;
13.1.3. Persons who, within the immediately preceding twelve (12) months, came within the provisions of
subsection 13.1.1, and who (1) were employed in positions of substantial responsibility in the area of service
to be performed by the contract, or (2) participated in any way in developing the contract or its service
specifications; and
13.1.4. Profit making firms or businesses in which the former employees described in subsection 13.1.3 serve as
officers, principals, partners or major shareholders.
13.2. Per Board Policy A-79, a successful Offeror that is a non-profit corporation shall not subcontract any work under the
agreement with a related for-profit subcontractor where an interlocking directorate, management, or ownership
relationship exists, unless specifically authorized by the Board of Supervisors.
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COUNTY OF SAN DIEGO - REQUEST FOR PROPOSALS (RFP 13305)
DEPARTMENT OF SELF SUFFICEINCY SERVICES
CALWORKS EMPLOYMENT AND SUPPORTIVE SERVICES
13.3. Offeror certifies that if awarded a contract under this RFP, such contract will be in compliance with Sections 13.1 and
13.2 above. Offeror shall promptly notify the County of any change in circumstance affecting these provisions.
14. CALIFORNIA REVENUE & TAXATION CODE 18662
14.1. In compliance with California Revenue and Taxation Code 18662, if Offeror is a non-resident of California (out-of-
state invoices) that receives California source income and has not completed Franchise Tax Board Form 590, there
may be a backup withholding on all payments. Fifteen (15) business days prior to the first payment from the County,
new suppliers, or suppliers with expired forms or forms with incorrect information, must submit new forms to the
County (forms are available from the Franchise Tax Board website listed below).
14.2. Under certain circumstances, Offerors may be eligible for reduced or waived nonresident withholding. If Offeror has
already received a waiver or a reduced withholding response from the State of California and the response remains
valid, Offeror should submit the response to the County in lieu of the forms. Failure to submit the required forms will
result in withholding of payments. Offerors should access the Franchise Tax Board websites, listed below, for tax forms
and relevant information regarding non-resident withholding, including waivers or reductions. The County will not
give Offerors any tax advice. It is recommended that Offerors speak with their tax advisers and/or the State of California
for guidance.
Franchise Tax Board Websites:
https://www.ftb.ca.gov
https://www.ftb.ca.gov/forms/search/
14.3. If selected for award, the Offeror must submit applicable forms to the Auditor & Controller via fax, at (858) 694-2060,
or mail originals to: County of San Diego, 5530 Overland Avenue, Suite 410, San Diego, CA 92123. The P.O. Number
or Contract Number (if available) and "California Revenue and Taxation Code 18662" must appear on fax cover
sheet and/or the outside of the mailing envelope.
15. W-9 FORM
15.1. If selected for award, the Offeror must complete and submit a W-9 form if a current form is not on file with the County.
16. PREVAILING WAGE
16.1. Prevailing Wage. Reserved.
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COUNTY OF SAN DIEGO - REQUEST FOR PROPOSALS (RFP 13305)
DEPARTMENT OF SELF SUFFICEINCY SERVICES
CALWORKS EMPLOYMENT AND SUPPORTIVE SERVICES
C. EVALUATION CRITERIA
Proposal Evaluation Criteria
The evaluation criteria listed below are in descending order of importance by paragraph, not subparagraph, and will be considered
in the evaluation of the Offeror's written and oral proposals accordingly. Proposals should give clear, concise information in
sufficient detail to allow an evaluation based on these criteria.
Evaluation Criteria Key factors, extend to which:
* Offeror's acceptance of Exhibit A, Statement of Work (SOW).
Program Design and * Offeror's proposal demonstrates the capability to provide CalWORKs employment and
Approach supportive services.
* Offeror's ability to effectively and efficiently meet the goals of the program, including but
not limited to, meeting the unique needs of the populations served, timely completion of key
activities such as employment services orientation and appraisal, employment services plans
development and activity assignment, stage 1 child care payments, and employment
placement, as well as to maintain strong quality assurance processes and ensure meaningful
participant engagement, including verification of monthly participation hours in approved
activities.
* Offeror's proposed implementation plan is clear, feasible, and operationally efficient and
demonstrates equity and inclusion efforts while meeting Federal, State and Local
requirements, specifically California Department of Social Services (CDSS), Office of
Refugee Resettlement (ORR), and CalWORKs Program Guide (CPG.)
* Offeror's approach shows a clear, feasible and operationally efficient plan that demonstrates
sustainability efforts.
* Offeror submitted a HHSA Cultural & Linguistic Diversity Plan that meets the cultural and
linguistic needs of the target population.
* Offeror's proposal demonstrates relevant experience and knowledge providing the same or
Organizational Capability, similar CalWORKs and supportive services.
Experience and * Offeror's experience with providing case management services, supportive services to
Refugee populations, professional services for Learning Disabilities that include screening,
Qualifications
reporting, consulting, and following recommended modifications for vocational and
employment goals.
* Offeror's experience using data reporting software and case management system(s).
* Offeror's experience with providing Housing Support, Family Stabilization, and Wrap
Around Intensive Case Management services.
* Offeror's staffing framework (including subcontracting) and requirements are designed to
support the program and demonstrate the ability to support and achieve the program's goals
and objectives and demonstrate equity and inclusion efforts.
* Offeror's proposal shows hiring, training, and sustainability plan for staffing that demonstrate
the value to the focus population.
* The extent of Small Local Business participation.
* Subcontractors, if proposed, support the achievement of the outcomes of the program.
* Offeror's experience establishing and maintaining community networks and collaborative
partnerships.
Organizational Stability and * Offeror's record of quality performance.
Risk * Offeror's fiscal stability, contract performance and compliance, accounting systems and
litigation and any risk to the County.
* Offeror's proposed cost/price is reasonable to support and implement the proposed program.
Cost/Price Offeror's proposed cost/pricing is comprehensive, stable and predictable, which limits risk or
variance to the County.
Acceptance of County's * Overall risk to the County resulting from Offeror's agreement with, or exception to, the
Terms and Conditions, and County's Terms and Conditions and Insurance.
Insurance
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COUNTY OF SAN DIEGO - REQUEST FOR PROPOSALS (RFP 13305)
DEPARTMENT OF SELF SUFFICEINCY SERVICES
CALWORKS EMPLOYMENT AND SUPPORTIVE SERVICES
D. SUBMITTAL ITEMS
Proposals should give clear, concise information in sufficient detail and in the order presented below to allow for a comprehensive
evaluation. The County shall have the discretion, but not the obligation, to construe any submission as non-conforming and ineligible
for consideration if it does not conform to the Submittal Requirements described by these Submittal Items. The County shall also
have the discretion to waive any irregularities or variances from these Submittal Items in any submission and/or seek Clarification.
Although the Submittal Requirements below may be organized by Evaluation Criteria, the headings are only for purposes of
organization and clarity. The County may evaluate the information provided under any section of the Submittal Requirements for
each Evaluation Criterion (e.g., when evaluating the offeror's Technical Approach, the County is not limited to reviewing the
information submitted in response to the Technical Approach section and may, for example, also rely on information submitted in
response to the Offeror's Experience, Qualifications, Capacity, Competency, etc.).
1) EXHIBIT 1 - REQUIRED FORMS
1.1. Submit a completed and signed Offeror's Cover Page (PC600) form
* Required for all Offerors
* located at:
https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC600_dpc_Offerors_Cover_Page.pdf
1.2. Submit a completed and signed Representations and Certifications form (PC601)
* Required for all Offerors
* located at:
https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC601_dpc_Reps_and_Certs.pdf
1.3. Submit a completed and signed Small-Local Business Self-Certification Form (PC610)
* Required if claiming Small-Local Business Preference; All other Offerors are encouraged to complete this form to
support County data collection.
* While the Small-Local Business Preference does not apply to this RFP due to funding source or other restrictions, all
Offerors are encouraged to complete this form to support County data collection.
* located at:
https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC610_dpc_Small_Local_Self_Cert.pdf
1.4. Submit a completed Small-Local Business Subcontractor Utilization Plan (PC611)
* In accordance with Board Policy B-53, Offeror must submit a Small-Local Business Utilization Plan demonstrating
that Offeror: (i) will either meet or exceed a 3% Small-Local Business Subcontractor Participation Requirement based
on the total pricing/payment schedule of Offeror's submittal or show a good faith effort to do so, or (ii) is exempt from
the Small-Local Business Subcontractor Participation Requirements.
* located at:
https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC611_dpc_SLB_Sub_Utilization.pdf
1.5. Submit a completed and signed Nondisclosure Indemnification Agreement (PC620) (if applicable).
* Required if submitting Confidential/Proprietary Information (see RFP Instructions and Rules section 4.2)
* located at:
https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC620_dpc_Nondisclosure_Indemnity.pdf
1.6. Submit a completed Exhibit C - Budget Template for Cost Reimbursement
2) EXHIBIT 2 - PROGRAM/TECHNICAL EXHIBIT
Section A: Program Design and Approach
2.1 Provide a statement that Offeror has read, understands, and accepts the Exhibit A - Statement of Work (SOW). If Offeror
does not accept all portions of the SOW, then provide a marked up redline version of the SOW that provides applicable
alternative language along with supporting explanation to support any alternative standards/language being proposed.
Failure to specifically reject a proposed requirement(s) will be deemed an acceptance of such requirement.
2.2 Prepare a program description for each proposed service for which proposals are being submitted, describing in detail
the Offeror's overall program design and program services, and how the programs will operate. Descriptions for each
work component should be in the same sequential order and labeling each description with the appropriate section from
the Statement of Work (SOW). Samples and other materials supporting the program descriptions or other parts of the
proposal may be submitted as appendices. Program service descriptions should include the following:
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COUNTY OF SAN DIEGO - REQUEST FOR PROPOSALS (RFP 13305)
DEPARTMENT OF SELF SUFFICEINCY SERVICES
CALWORKS EMPLOYMENT AND SUPPORTIVE SERVICES
2.2.1 Program Design and Service Description - Prepare an overall program design and service description for the
programs as described in the Statement of Work. Include any anticipated barriers to implementation and
strategies to mitigate them.
2.2.2 Target Population - Describe Offeror's understanding of the demographics and unique needs of the populations
listed in the SOW, Section 4 and its subsections.
2.2.3 General Requirements for Service Delivery - Describe how the Offeror will meet the requirements listed in the
SOW, Section 5.
2.2.4 Specific Requirements for Service Delivery - Describe how the Offeror will meet the requirements listed in
SOW, Section 6. Include descriptions for all subsections, and specifically:
2.2.4.1 Describe in detail the qualified professional services that will be utilized for Section 6.4, Learning
Disabilities Screening, Reporting, and Consulting.
2.2.4.2 Explain how you ensure equitable LD screening and evaluation for Participants across languages,
cultures, disabilities, literacy levels, and educational backgrounds.
2.2.5 Outcome Objectives - Offeror shall provide a description of how goals will be achieved or exceeded for each
of the Outcome Objectives listed in the SOW, Paragraph 7 and its subsections.
2.2.6 Use of County Eligibility Determination System/County Network - Offeror shall indicate how they will comply
with the requirements listed in the SOW, Section 9 and its subsections.
2.2.6.1 Describe how your organization will ensure secure, efficient, and sustainable use of the County's
eligibility determination system, HMIS, VPN, reporting tools, and other technology platforms.
2.2.6.2 Describe how your organization ensures long-term reliability and sustainability of IT infrastructure
used to access County systems.
2.2.7 Data Collection and Reporting Requirements - Offeror shall describe how they will meet the requirements listed
in the SOW, Section 10 and its subsections.
2.2.8 Staff Training - Offeror shall describe how they will meet the training requirements listed in the SOW, Section
11 and its subsections, including the training for case management and intensive case management.
2.2.9 Ethical Conduct and Zero Tolerance for Fraud - Offeror shall describe how comply with the requirements in
the SOW, Section 12 and its subsections.
2.2.10 Quality Assurance - Offeror shall provide a description of how the requirements of the SOW, Section 12 will
be achieved including, but not limited to, the following:
2.2.10.1 Description of a comprehensive quality assurance program capable of monitoring Offeror's
performance.
2.2.10.2 Describe how the Offeror's Quality Assurance program will identify and respond to problems.
2.2.10.3 Provide detail on how the quality assurance program will be incorporated in Offeror's policies and
procedures and will involve designation of a staff person responsible for oversight.
2.2.11 Geographic Service Location - Please describe how you will provide services in the region (s) in which you
propose to provide services pursuant to the SOW, Section 14.
2.2.12 Location - Please describe the proposed location (s) of services and indicate you have read and will comply
with the requirements in the SOW, Section 15.
2.2.13 Facilities - Describe each of the current or proposed facility(s), their physical environment, hours of operation,
proximity to mass transit and compliance with accessibility to meet all permits, licenses, certifications, ADA
standards, and CA Title 24 requirements as indicated in the SOW, Section 16.
2.2.13.1 Describe how your facility locations and service delivery practices reduce geographic and systemic
inequities.
2.2.14 Hours of Operation - Offeror shall indicate they've read and will comply with the requirements in the SOW,
Section 17.
2.2.15 Customer Service and Customer Satisfaction - Offeror shall provide a general description of how they will
administer surveys and meet the requirements of the SOW, Section 18 and its subsections. Please include ideas
on how to maximize the number of surveys completed by program participants.
2.2.16 Pilot Program and Service Innovation - Offeror shall indicate they've read and accept the requirements
indicated in the SOW, Section 19.
2.3 Explain how you will sustain equitable practices throughout the contract term and beyond.
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