RFP 214 - Automated User Account Creation Software 2026

ST. TAMMANY PARISH SCHOOL BOARD
COVINGTON, LA
REQUEST FOR PROPOSALS ON
Automated User Account Creation Software 2026 - Instructions
1. The St. Tammany Parish School Board (STPSB) will receive written proposals until 3:00
PM on Monday, August 3, 2026. All proposals shall be either hand delivered or sent via
registered or certified mail, UPS or FedEx with a return receipt requested to the St.
Tammany Parish School Board Office located at 321 N. Theard Street, Covington,
Louisiana 70433, in a sealed envelope clearly labeled on the outside: "RFP # 214 -
Automated User Account Creation Software 2026". All proposals arriving after the above
date and hour will not be considered.
2. Proposals may also be submitted electronically at www.centralbidding.com.
3. You may find related proposal materials including detailed specifications necessary to
complete you Request for Proposal at www.centralbidding.com and/or www.stpsb.org.
4. Vendors submitting proposals via mail or delivery must include an original proposal, six
(6) copies and an electronic copy (i.e. flash drive, USB drive, CD, etc.). Vendors must also
include all fully executed, original attachments relative to this Request for Proposal. The
attachments associated with this Request for Proposal are the enclosed Proposal
Information Form (page 10) Contract Provisions for Procurement Contracts (Attachment
A) in the event Federal funds are used for any portion of this purchase, STPSB Contract
Addendum (Attachment B), the Affidavit for Compliance with Section 889(a)) of the Fiscal
Year 2019 National Defense Authorization Act (Attachment C), Certification Regarding
Lobbying (Attachment D), The Debarment and Suspension Certification Form
(Attachment E), Non-Collusion Statement (Attachment F) and Firearm Discriminatory Act
587 (SB 234) Disclosure (Attachment G). Proposals submitted without the fully
executed originals of all attachments will be considered non-responsive.
5. Proposals submitted electronically via www.centralbidding.com, must provide all fully
executed attachments relative to this Request for Proposal. The attachments associated
with this Request for Proposal are the enclosed Proposal Information Form (page 10)
Contract Provisions for Procurement Contracts (Attachment A) in the event Federal funds
are used for any portion of this purchase, STPSB Contract Addendum (Attachment B), the
Affidavit for Compliance with Section 889(a)) of the Fiscal Year 2019 National Defense
Authorization Act (Attachment C), Certification Regarding Lobbying (Attachment D), The
Debarment and Suspension Certification Form (Attachment E), Non-Collusion Statement
(Attachment F) and Firearm Discriminatory Act 587 (SB 234) Disclosure (Attachment G).
Proposals submitted without all of the fully executed attachments will be considered
non-responsive. Vendors submitting electronically must furnish the original fully

executed Affidavit for Compliance with Section 889(a) of the Fiscal Year 2019
National Defense Authorization Act (Attachment C), upon award.
6. Contractors must be properly licensed by the Louisiana State Board for Contractors, Fire
Marshall and any other licensing authority for each scope of work performed. If the total
of your proposal is $50,000 or more, and requires a license, you must show the appropriate
license number(s) on the outer most packaging of your proposal and submit a copy of the
required license with vendor's proposal. If a license is required, contractor must
provide proof.
7. Proposals submitted will be evaluated by a committee consisting of at least three (3)
members. During the evaluation process, the evaluators may, at their discretion, request
any one or all firms/individuals to make oral presentations. Such presentations will provide
firms with an opportunity to answer any questions the evaluators may have on a firm's
proposal. Not all firms may be asked to make such oral presentations. In the event St.
Tammany Parish School Board has a question during the evaluation process, a Committee
Member will reach out.
8. The successful bidder(s) shall furnish a Certificate of Insurance within fifteen (15)
calendar days following award but prior to start of service. Certificate shall provide for
30-day notice of cancellation, specifically name St. Tammany Parish School Board, its
officers, and/or officials as additional insure, and:
a. Comprehensive General Liability - $1,000,000.00 combined single limit.
Coverage to include premises, operations, contractor's protective liability,
products and completed operation, contractual liability.
b. Comprehensive General Automobile Liability Insurance with minimum limits of
Bodily Injury - Each Person $1,000,000.00, Bodily Injury - Each Occurrence
$1,000,000.00, Property Damage - Each Occurrence $1,000,000.00. Coverage
shall be written to include all owned, non-owned and hired vehicles.
c. Workers' Compensation - State of Louisiana, Employer's Liability, Statutory
requirements $1,000,000.00. Provide waiver of subrogation in favor of the St.
Tammany Parish School Board.
9. It is the intent of the specifications to invite proposals on high quality merchandise.
Mentioning a brand, manufacturer and number is done only to establish the standard of
quality desired. It is not the intent to eliminate brands of equal quality but instead to set
forth and convey to prospective bidders the general style, type, character, and quality of
the product desired.

10. Sales tax IS NOT to be included in your proposal price. St. Tammany Parish School
Board is exempt from sales tax as provided by LA R.S. 47:301(8)(c). Sales tax
exemption only applies to purchases between St. Tammany Parish School Board and the
contractor/vendor. Sales tax exemption does not apply to purchases made directly by the
contractor/vendor to other companies on behalf of the school board. Those purchases are
not sales tax exempt.
11. In accordance with Revised Statue 38:2237 A(9), the School Board may reject all
proposals when it is deemed that such action is in the best interest of the School Board.
12. Questions concerning the RFP submittal may be directed at the Purchasing Department at
purchasing@stpsb.org. or via telephone at (985) 898-3224.
_____________________________
FRANK J. JABBIA
Superintendent

St. Tammany Parish
Public Schools
Request for Proposal (RFP)
Automated User Account
Creation Software 2026
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1.1 St. Tammany Parish Public School System Introduction and Profile
The St. Tammany Parish School Board (STPSB) is requesting proposals from qualified vendors
for an Automated User Account Creation Software that will automate our accounts creation,
change, and transfer processes among disparate systems and platforms (Microsoft, Linux, etc.).
Our current solution is Identity Automation. Proposals should include migration from this system.
STPSB has approximately 5,000 full time employees and 35,700 students.
1.2 Instructions to Vendors
It is requested that vendors keep their responses concise and to the point while still providing a
complete response to the request. The selection committee will review each response in relation
to the evaluation criteria listed in this Request for Proposal (RFP).
Proposals mailed or delivered to the St. Tammany Parish School Board must be received and
stamped at the address below by 3:00 pm on Monday, August 3, 2026. Any proposals
submitted after that time will be disqualified and returned unopened. All proposals should be
typed or legibly written and submitted in a sealed envelope clearly labeled on the outside: RFP
# 214 - Automated User Account Creation Software 2026. Packets must include an original,
six (6) copies, and an electronic copy (i.e., flash drive, USB drive, CD, etc.).
Proposals delivered to:
St. Tammany Parish School Board
Attn: Purchasing Department
RFP # XXX - Automated User Account Creation Software 2026
321 N. Theard Street
Covington, LA 70433
Vendors submitting proposals via mail or delivery must include completed, fully executed
originals of all attachments. The attachments associated with this RFP are the enclosed Proposal
Information Form (page 10), Contract Provisions for Procurement Contracts (in the event Federal
Funds are used to make any purchase from this RFP) (ATTACHMENT A), STPSB Contract
Addendum (ATTACHMENT B), the Affidavit for Compliance with Section 889(a) of the Fiscal
Year 2019 National Defense Authorization Act (ATTACHMENT C), the attached Certification
Regarding Lobbying (ATTACHMENT D), the Debarment and Suspension Certification Form
(ATTACHMENT E), Non-Collusion Statement (ATTACHMENT F), and Firearm
Discriminatory Act 581 (SB 234) Disclosure (ATTACHMENT G). Proposals submitted
without the fully executed originals of all attachments will be considered non-responsive.
Proposals may also be submitted electronically at www.centralbidding.com, no later than 3:00
pm on Monday, August 3, 2026. Vendors submitting proposals electronically via
www.centralbidding.com must include all attachments completed and fully executed. The
attachments associated with this RFP are the enclosed Proposal Information Form (page 10),
Contract Provisions for Procurement Contracts (in the event Federal Funds are used to make any
purchases from this RFP) (ATTACHMENT A), STPSB Contract Addendum (ATTACHMENT
B), the Affidavit for Compliance with Section 889(a) of the Fiscal Year 2019 National Defense
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Authorization Act (ATTACHMENT C), the attached Certification Regarding Lobbying
(ATTACHMENT D), the Debarment and Suspension Certification Form (ATTACHMENT E),
Non-Collusion Statement (ATTACHMENT F), and Firearm Discriminatory Act 581 (SB 234)
Disclosure (ATTACHMENT G). Proposals submitted without the fully executed attachments
will be considered non-responsive. Vendors submitting electronically must furnish the
original fully executed Affidavit for Compliance with Section 889(a) of the Fiscal Year 2019
National Defense Authorization Act (ATTACHMENT C), upon award.
Questions regarding the RFP will be accepted via email to questions@stpsb.org until 4:00pm on
Tuesday, July 21, 2026. For questions concerning RFP submittal, email the Purchasing
Department at purchasing@stpsb.org. EMAIL SUBJECT LINE SHOULD READ: RFP # 214 -
Automated Users Account Creation Software 2026.
1.3 General Requirements
The STPSB does not claim to have included every possible and necessary piece of equipment or
software. The vendors are obligated to inform the STPSB of, and include in their response, any
components that may not be requested but are necessary for a successful solution.
The STPSB reserves the right to reject any proposal. The STPSB reserves the right to reconsider
any proposal submitted at any phase of the procurement. The STPSB also reserves the right to
meet with select vendors at any time to gather additional information. Furthermore, the STPSB
reserves the right to delete or add functionality until the signing of the final contract.
All third-party hardware/software solutions proposed as part of this package are subject to the
same guidelines of this RFP, unless otherwise stated.
Indemnification and Institution Requirements: The successful vendor shall agree to indemnify
St. Tammany Parish Schools, its Board, its officers and employees against loss or damage
(including reasonable attorney's fees and other costs of litigation) caused by the successful
vendor's negligent acts or omissions or the negligent acts or omissions of the successful vendor's
agents or employees.
The successful vendor shall agree to defend any suit against St. Tammany Parish Schools alleging
injuries or damages arising out of the service provided however, that nothing contained therein
shall require the successful vendor to defend or indemnify St. Tammany Parish Schools for
injuries or damages arising out of the negligence of St. Tammany Parish Schools, its agents, or
employees.
Contract Law: Any contract and/or purchase order(s) resulting from this RFP will be subject to
the laws of the State of Louisiana and all other applicable statutes. The Vendor must consent to and
yield to the exclusive venue and jurisdiction of the 22nd Judicial District Court for the Parish of
St. Tammany, and waive any and all claims of entitlement to removal of any case from this
jurisdiction, including any removal of any claim to any Federal Court, in connection with any
proposal. The total contract and/or purchase order(s) will include only the negotiated and
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executed contract and/or purchase order(s), STPSB Contract Addendum (ATTACHMENT B),
and the vendor's response to this request for proposal.
Contract Assignment: In no circumstance may any portion of the operation or of any negotiated
and executed contract and/or purchase order(s) for the solution may be sublet, subcontracted, or
otherwise assigned by the vendor without the prior written consent of St. Tammany Parish
Schools. If approved, all responsibilities rest with the primary vendor, and the vendor is required
to manage the project installation through to completion. The vendor must provide details on the
use of any/all approved subcontractors.
Vendor Expense: The STPSB will not be responsible for any expenses incurred by any vendor
in the development of a response to this request including any onsite (or otherwise) interviews,
presentations, supplemental information provided, submitted, or given to the STPSB or its
representatives. Furthermore, the STPSB reserves the right to cancel work described herein prior
to issuance and acceptance of any contractual agreement or purchase order by the recommended
vendor even if the STPSB has formally accepted a recommendation.
Facilities: The vendor shall protect all buildings, equipment, ceiling materials, personal items,
trees, shrubs, lawns and all landscaping on School Board property from damage. In the event of
damaged property resulting from work on this project, vendor shall be repaired or replaced at
the vendor's expense. Labor shall be included in all restoration of buildings or grounds broken
up during the installation of this project.
Upon completion of each workday, the vendor must remove all tools, equipment, rubbish, and
debris from the premises. Also, leave the premises clean and neat. The vendor is responsible for
disposal of all debris through the vendor's outlet. The vendor may not use the STPSB's garbage
dumpsters or any other School Board garbage service to dispose of rubbish and debris.
Notice: All documents submitted to the St. Tammany Parish School Board are subject to
Louisiana Public Records Law, La R.S. 44:1 et seq., and may be released when public records
requests are made by any interested party. If proposer deems any document submitted with this
RFP confidential business data, trade secrets, proprietary information, or data not otherwise
subject to public disclosure, under La R.S. 44:3.2, 44:4 or 44:4.1, or other provisions of law, the
proposer shall clearly mark the documents CONFIDENTIAL prior to submission to the STPSB.
Proposers shall clearly and boldly note the specific page numbers on a cover sheet, in bold type,
and clearly mark each page which is considered restricted in accordance with Louisiana law.
Proposer's self-declaration of confidential, trade secret or proprietary does not automatically
protect data from being released.
It is understood that the vendor and their representatives shall follow all applicable school district
regulations while on School Board property, including no smoking, no weapons, and drug free
policies. All vendors and their representatives must check in with office personnel prior to any
on-site work. All vendor personnel shall be easily identified by the use of identification badges
and uniforms or shirts with the vendor's logo clearly visible. All vendor personnel, who will be
on a campus, shall submit to a background check. In accordance with Louisiana R.S. 42.1267,
all vendor personnel shall show proof of Cyber Security training to access any of our assets. If
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vendor will have access to onsite network resources, they must complete the Cyber Security
training prior to the start of the project and annually thereafter for the duration of the project.
All work must adhere to all applicable city, parish, state, and federal codes. These include, but are
not limited, to building and fire codes.
1.4 Insurance Requirements
Insurance coverage specified below shall be furnished with the following minimum- limits:
A. Workers' Compensation
Applicable State Statutory
Requirements Employer's Liability $1,000,000.00
B. Comprehensive General Liability
$1,000,000.00 combined single limit. Coverage to include premises, operations, contractor's
protective liability, products and completed operation, contractual liability, and broad form CGL
endorsement. If exposure warrants, underground, explosion, and collapse are to be included.
C. Automobile Liability
Bodily Injury - Each Person $1,000,000.00
Bodily Injury - Each Occurrence $1,000,000.00
Property Damage - Each Occurrence $1,000,000.00
Coverage shall be written to include all owned, non-owned and hired vehicles.
Additional Requirements:
Coverage listed in items A, B, and C shall provide for 30-day notice of cancellation, specifically
name St. Tammany Parish School Board, its officers, and/or officials as additional insured, and
provide waiver of subrogation in favor of the St. Tammany Parish School Board.
1.5 Proposal Format
In order to facilitate the analysis of responses to this request, vendors are required to prepare their
proposals in accordance with the instructions outlined in this request. Each vendor is required to
submit a proposal in a sealed, properly labeled package. Vendors whose proposals deviate from
these instructions may be considered non-responsive and may be disqualified at the
discretion of STPSB.
Proposals should be prepared as simply as possible while providing straight forward responsive
information. Expensive bindings, promotional material, etc., are neither necessary nor desired.
Emphasis should be concentrated on accuracy, completeness, and clarity of content. All parts,
pages, figures, and tables should be numbered and clearly labeled.
Provide your proposal utilizing the same format and order of major headings as defined within this
scope.
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Section 1 - Executive Summary
Provide a brief narrative summarizing your company's ability to meet the requirements of this
RFP. Please note, the executive summary should include contact information with a valid e-mail
address and telephone number.
Section 2 - Company Profile
Describe your company including, but not limited to, years in business, general markets serviced,
and any distinction of your company relating to the school computing marketplace. Provide
evidence that the vendor is a corporation, is in good standing, and qualified to conduct business
in Louisiana. Please include copies of business licenses and other credentials with relevance to
this request. Any material (including letters of support or endorsements from clients) indicative of
the vendor's capabilities is also encouraged.
Section 3 - References
Include three (3) references of clients that are similar to the St. Tammany Parish School System
who are using the solution that you are proposing. School district(s) in Louisiana are of particular
interest. Please provide the name, address, telephone number, contact name and contact title.
Section 4 - Product Information
Provide any product information for the proposed automated user account creation solution. Our
current solution is Identity Automation. Any proposal should include, but should not be limited to,
the following:
Primary Upstream Systems (Point of Origin)
* MUNIS ERP (Microsoft SQL)
* EDGEAR JPAMS (Fedora, ESI VM, MYSQL)
* ACTIVE DIRECTORY
Primary Downstream Systems
* Active Directory
* DNA Fusion / Access Control System (MS SQL)
* Horizon (MS SQL)
* Destiny (MS SQL)
* Moodle (PHP MySQL)
* Edulog (MS SQL) (currently) / Athena (Cloud) (future)
* Laserfiche (MS SQL)
* ESS Munis Module loopback from Exchange
* IncidentIQ (Cloud)
* Clever (Cloud)
* Google Workspace (Cloud)
* Microsoft Entra (Cloud)
* Microsoft Exchange Online (Cloud)
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Necessary characteristics include but are not limited to the following:
* Platform Agnostic User Interface
* Standard Infrastructure Requirements
* Reliable Audit Logs
* Ability to Claim Accounts
* Ability of Users to Reset Passwords
* Access Request Management System
o This type of system includes, but is not limited to, onboarding and access rights to
various technology systems, data, and applications, all being based on roles such as
employment position, roles, and other factors editable by administrative input.
Vendors whose solutions do not require that the same data be entered more than once are preferred.
Provide any product information such as module descriptions for the solution proposed in concise
format (no sales literature). Please describe your required discovery and review process in order to
maintain proposed timelines. Note any exceptions or caveats.
Please explain your software architecture such as language platform, OS components required, Web
APIs required, and general presentation platform (traditional install client or Web based). Backend
requirements (if any) also need to be disclosed i.e. MySQL, SQL server, and if any minimum or
dedicated server space is necessary. Required hardware specifications must be disclosed in detail
(i.e., memory, CPU). If cloud-based please explain the platform, redundancy and requirements for
integration of on-premise upstream systems and downstream systems.
Section 5 - Implementation and Training
Please describe your implementation methodology, client / vendor roles and responsibilities of
the implementation and necessary client resources for a successful implementation. Describe
your proposed training program to properly train our IT support staff. Include a proposed
timeline. Each vendor must outline their specific plan to accomplish the proposed timeline.
Section 6 - On-going Support Services
Describe the services and support available after completion of the initial implementation,
including onsite and telephone support assistance (hours available, normal response time after initial
call made, support communication capabilities and remote diagnostic capabilities). Describe any
Quality Assurance programs you have in place and how product maintenance and enhancements are
addressed
Section 7 - Terms and Conditions
Please provide us a copy of your standard agreement or contract, warranty information and any
exceptions to the request in MS Word format. All firms submitting proposals must submit the most
competitive proposal possible.
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