RFP AH-207587 American Sign Language **SOURCING #156882**
| Agency: | Dallas Public Schools |
|---|---|
| State: | Texas |
| Type of Government: | State & Local |
| NAICS Category: |
|
| Posted Date: | Apr 10, 2024 |
| Due Date: | May 2, 2024 |
| Solicitation No: | RFP AH-207587 |
| Bid Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
RFP AH-207587 American Sign Language **SOURCING #156882**
Closing Date: 5/2/2024
Closing Time: 2:00 P.M.
Bid Package: RFP AH-207587 American Sign Language **SOURCING #156882**
Additional Files:
Addendum #1: Addendum #1 RFP AH-207587 American Sign Language **SOURCING #156882**
Addendum #2: Addendum #2 RFP AH-207587 American Sign Language **SOURCING #156882**
Addendum #3:
Addendum #4:
Item File #1:
Item File #2:
Attachment Preview
PURCHASING DEPARTMENT
9400 North Central Expressway, Suite 1510, Dallas, TX 75231
(972)925-4100
Request For Proposal 156882
RFP AH-207587 American Sign Language
Dallas ISD rev 1.0
Page 1 of 33
Request For Proposal 156882 RFP AH-207587 American Sign Language
Buyer HATCHARD, ANGELA
Email AHATCHARD@dallasisd.org
1 Header Information
1.1 General Information
First Advertisement Date/Issue Date
Second Advertisement Date
Pre-Proposal Meeting
Questions Deadline
Questions Response from the District
Solicitation Due
Anticipated Evaluation & Sel
Anticipated Approval/Award
24-MAR-2024 08:00:00
31-MAR-2024 08:00:00
01-APR-2024 13:00:00
03-APR-2024 14:00:00
08-APR-2024 17:00:00
02-MAY-2024 14:00:00
16-MAY-2024 14:00:00
22-AUG-2024 18:00:00
Pre-Proposal
A pre-proposal meeting will be held at 1:00 pm CST via TEAMS video conference on April 1,
2024. Please submit (in writing) any questions regarding this RFP. Only written questions will be
considered. It is highly encouraged that all potential proposers participate and attend the pre-
proposal.
Join TEAMS Meeting: https://www.microsoft.com/en-us/microsoft-teams/join-a-meeting
Meeting ID: 295 005
1.2 Terms
Initial Term: 3
Renewal 1: 1
Renewal 2: 1
Any contract that results from this solicitation and upon Mutual Agreement of the awarded vendor and the
District, may be extended not to exceed a total of 5 years(s). If either party intends not to renew the Contract,
that party must give written notice to the other party no fewer than ninety (90) days prior to the expiration of the
then current term of the Contract. If the District fails to timely exercise any of the options to renew, all remaining
options to renew shall expire and terminate
1.3 Requirements
LENGTH OF CONTRACT
The term of this proposal shall be for a three (3) year agreement with two (2) successive one (1) year
extensions based on the long-range needs of the District and mutual consent of both parties not to exceed
five (5) years total.
SCOPE AND SPECIFICATIONS OF THE
PROPOSAL
The Dallas Independent School District (Dallas ISD or District) is soliciting offers for the goods and/or
services specified in this document.
1. Questions concerning this solicitation document should be addressed, in writing, to the Buyerýs Email.
2. Questions must be submitted by the deadline to allow sufficient time for responses prior to receipt/opening
date/time.
3. Responses to questions other than administrative questions will be provided to all potential offerors by
means of an addendum to the solicitation.
All vendors are encouraged to participate even if vendors are the sole source providers.
This proposal is being issued in accordance with Title 2 of the Code of Federal Regulations (2CFR) Part 200
and ESSER (Elementary and Secondary Emergency Relief) requirements to procure vendors who provide
goods purchased by Dallas ISD using federal dollars. This proposal may be used with local, state, federal,
Dallas ISD rev 2.0
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Request For Proposal 156882 RFP AH-207587 American Sign Language
SCOPE AND SPECIFICATIONS OF THE
PROPOSAL
and grant-funded programs.
PURPOSE OF REQUEST FOR PROPOSAL (RFP)
The Dallas ISD is seeking American Sign Language services. Services provided shall be approved in
advance by the Benefits Review Committee (BRC). Sign language services may be delivered in person at a
campus setting, community event, District facility, or facility contracted by the Dallas ISD. Interpreters must
be Registered Interpreters for the Deaf (RID) or Board for Evaluation of Interpreters (BEI) certified. Other
services to be considered for employees would be Communication Access, Real-Time Translation services
(CART), and Video. Relay Interpreting (VRI) and Certified Deaf Interpreters (CDI). Language services are
provided for Dallas ISD deaf/hard of hearing employees, not student services, on an as-needed basis.
PROPOSAL SCOPE AND REQUIREMENTS
Scope of Work
The Dallas ISD is seeking American Sign Language interpreting services, including but not limited to the
following:
• Multiple communication channels: Teams, Skype, etc.
• Onsite Interpreting
• Video Remote Interpreting
• Trilingual Interpreters (Spanish / English / ASL)
• Spoken Language Interpreting
• Artistic Interpreting
• Reports: Monthly/Quarterly/Yearly utilization reports
Requirements
• The company must provide regular utilization reports in a format agreed to by the District.
• A minimum of five (5) years of experience is preferred in serving clients of similar size as Dallas
ISD or experience with school districts and governmental entities.
• The company must be able to provide bilingual (Spanish) communications materials, web-
based programs, and customer service.
• The company must provide a proven ability to leverage technology The company's commitment
to customer services must conform with the District's Core 4 Customer Service Principles.
• Focused - Student achievement is our primary focus. Whether staff members work
directly with students or support other staff members, every measure, initiative, and
project should be implemented with students as the focus.
• Fast - Today's world revolves around immediacy-quick and easy access, fast
resolutions. The success of delivering services and products to customers promptly is a
critical component in providing excellent customer service.
• Flexible - Working toward a solution often requires being open to other ideas, bold in
problem-solving, and flexible in finding a way to provide a service or deliver a product.
• Friendly - A positive culture starts with every staff member, no matter the issues or
challenges. Interaction with customers and colleagues should always demonstrate
respect and kindness-regardless of the answer or solution.
PROPOSAL SPECIFIC QUESTIONS
1. How many staff members do you currently employ who can provide sign language services?
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Dallas ISD rev 2.0
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Request For Proposal 156882 RFP AH-207587 American Sign Language
SCOPE AND SPECIFICATIONS OF THE
PROPOSAL
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2. What is your cancellation policy?
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3. How many days in advance does your agency need to book the service?
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4. Provide the contact information for the point person booking services for the agency.
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5. How many sign language interpreters are located in the Dallas area?
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6. What is the average distance from an interpreter to any District location?
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Dallas ISD rev 2.0
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Request For Proposal 156882 RFP AH-207587 American Sign Language
SCOPE AND SPECIFICATIONS OF THE
PROPOSAL
Provide your answer below
7. What is your typical response time to confirm interpreters?
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8. What is the protocol if the interpreter does not report to a confirmed event for any reason?
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9. Who are your other ISD clients?
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10. Who are your public sector clients?
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PRICING. The vendor shall ensure that Dallas Independent School District receives the best pricing
available.
Please provide rates for service(s):
1. Provide a detailed description of your rates
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Dallas ISD rev 2.0
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