| Agency: | City of Detroit |
|---|---|
| State: | Michigan |
| Type of Government: | State & Local |
| NAICS Category: |
|
| Posted Date: | Jan 6, 2025 |
| Due Date: | Jan 27, 2025 |
| Solicitation No: | 185385 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
| Title | RFI - Voice Communication Systems |
| Negotiation Type | RFI |
| Status | Active |
| Buyer | Justin Earley |
| earleyj@detroitmi.gov | |
| Synopsis | The City of Detroit is seeking information from qualified vendors to explore a modern comprehensive voice communication system that enhances or replaces the capabilities of our current system. We aim to understand the available solutions that offer efficiency, improved customer service, reduction of operational costs, and technological integration for our operations. This RFI will help gather insights into potential replacements or upgrades, especially focusing on scalability, omnichannel communication, and enhanced analytics. |
| Attachments |
| Open Date | 1/6/25 10:45 AM |
| Close Date | 1/27/25 4:00 PM |
| Posting Date | 1/6/25 |
| Negotiation PDF | Download |
| Conference Type | None |
| Participation Type | Optional |
| Address | |
| Conference Date (EST) |
| Deadline for Questions (EST) (No Questions entertained past the deadline) | 1/17/25 1:00 PM |
| Additional Notes | |
| Pre-bid Walk Through |
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