RFI - Voice Communication Systems

Agency: City of Detroit
State: Michigan
Type of Government: State & Local
NAICS Category:
  • 238210 - Electrical Contractors and Other Wiring Installation Contractors
  • 541512 - Computer Systems Design Services
  • 541519 - Other Computer Related Services
  • 811213 - Communication Equipment Repair and Maintenance
Posted Date: Jan 6, 2025
Due Date: Jan 27, 2025
Solicitation No: 185385
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Description

Title RFI - Voice Communication Systems
Negotiation Type RFI
Status Active
Buyer Justin Earley
Email earleyj@detroitmi.gov
Synopsis The City of Detroit is seeking information from qualified vendors to explore a modern comprehensive voice communication system that enhances or replaces the capabilities of our current system. We aim to understand the available solutions that offer efficiency, improved customer service, reduction of operational costs, and technological integration for our operations. This RFI will help gather insights into potential replacements or upgrades, especially focusing on scalability, omnichannel communication, and enhanced analytics.
Attachments
AutoRecovery save of Voice Communication System RFI Final.docx (47.14 KB)
Attachment A - Respondent Questionnaire.docx (61.96 KB)
Open Date 1/6/25 10:45 AM
Close Date 1/27/25 4:00 PM
Posting Date 1/6/25
Negotiation PDF Download
Conference Type None
Participation Type Optional
Address
Conference Date (EST)
Deadline for Questions (EST) (No Questions entertained past the deadline) 1/17/25 1:00 PM
Additional Notes
Pre-bid Walk Through
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See Also

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General Information Document ID RFP-GIB-260000002547-1 Status Open Description BP#19 CHS/SMS Generator Connections Department

State of Michigan

Due by 9/22/2026

Description: Bell 407 2500hour overhauls TPR-6 Department: State Police Buyer: SUSAN MELLON Solicitation

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