RFI 57-26 Live Agent Visual Interpreting

Agency: Commonwealth of Massachusetts
State: Massachusetts
Type of Government: State & Local
Posted Date: Apr 1, 2026
Due Date: Apr 23, 2026
Solicitation No: BD-26-1206-40000-40000-127418
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Description

Header Information
Bid Number:
BD-26-1206-40000-40000-127418
Description:
RFI 57-26 Live Agent Visual Interpreting
Bid Opening Date:
04/23/2026 02:00:00 PM
Purchaser:
Ray Wise
Organization:
Massachusetts Bay Transportation Authority
Department:
400000 - Procurement & Logistics
Location:
40000 - 400000 Procurement & Logistics
Fiscal Year:
26
Type Code:
NS - Non-Statewide Solicitation
Allow Electronic Quote:
Yes

Alternate Id:

Required Date:
Available Date
:
04/01/2026 10:00:00 AM
Info Contact: Bid Type:
OPEN
Informal Bid Flag:

No
Purchase Method:
Open Market
Pre Bid Conference:
No pre-bid conference will be held
Bulletin Desc:
The Massachusetts Bay Transportation Authority (MBTA) is interested in learning about smartphone-based, live agent visual interpreting tools or other solutions that can help riders who are blind or have low vision navigate the MBTAs rapid transit system
Ship-to Address:
Procurement & Logistics
10 Park Plaza Room 2810
Massachusetts
Boston, MA 02116
US
Email: info@mbta.com
Phone: (617) 222-5995
Bill-to Address:
MBTA
10 Park Plaza
Accounts Payable Department
Boston, MA 02116
US
Email: invoices@mbta.com
Phone: (617) 222-3235
Print Format:
Bid Print

File Attachments:
RFI 57-26 Live Agent Visual Interpreting.docx

Form Attachments:
Required Quote Attachments

Desired Attachment Name:

RFI Response

Description:

File response to questions posed in RFI
Item Information

Item # 1:

(

83-12

-
00

)



Live Agent Visual Interpreting

U N S P S C Code:
83-12-00
Information services

Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:



Item # 2:

(

78-11

-
00

)



Live Agent Visual Interpreting

U N S P S C Code:
78-11-00
Passenger transport

Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:



Item # 3:

(

93-14

-
00

)



Live Agent Visual Interpreting

U N S P S C Code:
93-14-00
Community and social services

Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:


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