RFI – #: 52-RFI-20260313-JJC
STATE OF NORTH CAROLINA
DEPARTMENT OF ADULT CORRECTION
Refer ALL Inquiries regarding this RFI to:
Jeffrey Just, Procurement Specialist III
Jeffrey.just@dac.nc.gov
919-866-3669
REQUEST FOR INFORMATION (RFI) NO. 52-RFI-20260313-JJC
Due Date: April 15, 2026, by 2:00PM - ET
Commodity No. and Description: 801417 – Marketing &
Distribution Services
Issue Date: March 13, 2026
RFI SUBMITTAL: Vendor’s response to this RFI must be submitted through the Sourcing Tool. For training on
how to use the Sourcing Tool to Vendors should go to the following site:
https://eprocurement.nc.gov/training/vendor-training.
Questions or issues related to using the Sourcing Tool itself can be directed to the North Carolina
eProcurement Help Desk at 888-211-7440, Option 2. Help Desk representatives are available Monday through
Friday from 7:30 AM EST to 5:00 PM EST.
NOTICE TO VENDOR
Request for Information (RFI) will be received at this office until April 15, 2026, 2:00PM- EST on the day of
opening.
QUESTIONS
Submit written questions to Jeffrey Just until March 20, 2026, by 4:00PM – EST. Questions may be submitted by
e-mail to: jeffrey.just@dac.nc.gov Please insert “52-RFI-20260313-JJC” in the subject matter of your e-mail. A
summary of all questions and answers will be posted to the electronic Vendor Portal (eVP), https://evp.nc.gov),
as an addendum to this RFI on or about March 25, 2026.
EXECUTION
VENDOR NAME:
E-MAIL:
STREET ADDRESS:
P.O. BOX:
ZIP:
CITY & STATE:
TYPE OR PRINT NAME & TITLE OF PERSON SIGNING:
TELEPHONE
NUMBER:
FAX NUMBER:
TOLL FREE TEL. NO:
AUTHORIZED SIGNATURE:
DATE:
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RFI – #: 52-RFI-20260313-JJC
1.0 OBJECTIVE & PURPOSE
The intent of this Request for Information (RFI) is to gather information for the Department of Adult Correction
(NCDAC) (Department).
THE DEPARTMENT OF ADULT CORRECTION DIVISION OF NORTH CAROLINA CORRECTION ENTERPRISES
(HEREINAFTER REFERRED TO AS THE DEPARTMENT OR NCCE) MAKES NO COMMITMENT TO ACQUIRE ANY
SERVICES UNDER THIS RFI. DEPARTMENT WILL NOT PAY FOR INFORMATION RECEIVED IN RESPONSE TO THE
RFI. THE VENDOR SOLELY BEARS ANY COSTS INCURRED IN PREPARATION AND SUBMISSION OF A RESPONSE.
This RFI is issued for information and planning purposes only and does not constitute a solicitation. Responses to
the RFI will not be returned, nor will the Department confirm receipt of the RFI response. Whatever information
is provided in response to this RFI will be used to assess tradeoffs and alternatives available for determining how
to proceed in the acquisition process. Responses to this RFI are not offers and cannot be accepted by the
Department to form a binding contract.
All interested vendors are requested to provide a written response to the questions below. A response to this RFI
is necessary to assist the Department in determining the potential levels of interest, adequate competition,
market maturity, and service capabilities within the business community.
The Department requests detailed vendor-specific and industry-standard information on how your firm would
address the items in the following sections of this RFI.
2.0 INTRODUCTION
The Department is conducting this RFI as market research to gather information from potential suppliers of a
good or service further described below.
Based on the responses to this RFI, the Department may further solicit proposals for the requirements that
most meet its needs regarding cost, performance, delivery method, growth potential, scalability, and are least
disruptive to operations. This RFI is for informational purposes only and does not guarantee that a formal bid
or any other solicitation documents will be issued in the future.
3.0 BACKGROUND
The Department - NCCE is seeking a joint venture partner to jointly design, implement, and operate a
customized offender direct package program that will deliver packages to offenders on a continuous and/or
quarterly basis, and provide offenders with training and job skills that align with NCCE’s mission. The program
is intended to be a Prison Industry Enhancement Certification Program (PIECP).
4.0 RFI PROCEDURES
The Department - NCCE - recognizes that considerable effort may be required in preparing a response to this
RFI. However, respondents are advised that this is a request for information only, and not a request for
services. Respondents shall bear all costs for preparing their RFI response. Respondents to this RFI are asked
to be thorough and concise.
Entities who submit documentation in response to this RFI may be invited to present their ideas. An in-person
presentation by an entity that submits documentation or participates in discussion or demonstrations in
response to this RFI will not serve as a basis for precluding that entity from responding to any future potential
solicitation..
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RFI – #: 52-RFI-20260313-JJC
All responses, inquiries, or correspondence relating to or in reference to this RFI, and all documentation
submitted by the various respondents shall become the property of the Department when received. The
responses to this RFI, any follow-up questions, and presentations to the Department may be used for any
purpose.
5.0 SCHEDULE
Respondents will have no less than four (4) weeks to prepare their submissions to this RFI from the date of
posting. Responses must be received by the date and time specified in this RFI. At their option, the evaluators
may request oral presentations or discussion with any or all Vendors for the purpose of clarification or to
amplify the materials presented in any part of the proposal. If requested, Vendors agree to present their
proposals and demonstrate their product(s) to the Evaluation Committee. Vendor must provide all products
needed for its demonstration. All demonstrations will take place at the NC DAC Correction Enterprises Office
in Raleigh, NC.
Vendors are cautioned, however, that the evaluators are not required to request presentations or other
clarification—and often do not. Therefore, all proposals should be complete and reflect the most favorable
terms available from the Vendor.
Event
Issue RFI
Submit Written Questions
Provide Response to Questions Received
Submit RFI Response
Vendor Oral Presentations &
Demonstrations
Responsibility
State
Vendor
State
Vendor
Vendor
Date and Time
Friday, March 13, 2026
Friday, March 20, 2026, NLT 4:00PM - ET
Wednesday, March 25, 2026
Wednesday, April 15, 2026
Monday, April 20, 2026 – If requested – Time
TBD
CLARIFICATION QUESTIONS
Clarification questions regarding this RFI will be accepted until the specified time on the cover sheet of this RFI.
All questions must be submitted in writing to the email address specified on the cover sheet of this RFI. An
addendum containing clarification questions and their answers will be issued as an addendum to this RFI,
through eVP.
6.0 RESPONSE
The Department - NCCE is not interested in brochures or “boilerplate” responses. Instead, responses should
clearly define how the Vendor’s proposed solution(s) would meet the Department - NCCE’s business
requirements. Any issues or exceptions to the Department - NCCE’s requirements should also be identified and
explained in detail. The Vendor shall provide the following in their response:
6.1 Transmittal Letter
The transmittal letter should be in the form of a standard business letter and should be signed by a
respondent-authorized individual. It should note the following:
a) A statement that deviations are included, if applicable.
b) A statement that proprietary information is included, if applicable.
6.2 General Information
Respondent information:
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RFI – #: 52-RFI-20260313-JJC
a) Name of Company
b) Contact Person
c) Address, Telephone Number, Email Address
d) Brief history of the company
6.3 Content
Interested firms shall submit a response to this RFI together with:
• Marketing materials including information on your firm
• Detailed description of the product(s), services and capabilities available to the Department –
NCCE.
• Representative cost estimates
• Recommended implementation strategy
• Timeline estimates
• Sealed references from current clients who received the same services or similar as described in
the RFI response. The responder shall sign their name across the seal of the envelope. The
reference shall provide answers to these six questions:
1. Please highlight their reliability, punctuality, and describe their work ethic.
2. Provide a specific time when they demonstrated excellent problem-solving or attention
to detail during package and inventory preparations.
3. Give an example of how they handled a challenging delivery or inventory task efficiently.
4. Explain what makes this company a great fit for a demanding commissary operation.
5. Describe the willingness to adjust menus, handle feedback, and provide good support,
especially under pressure.
6. How long have you been involved in a commissary program, and how long has this
company been the provider of service?
The response should define all services that will be required by the proposed solution. The response
should also include:
• The vendor’s understanding of the project and services by addressing the Department - NCCE’s
business requirements;
6.4 Cost and Schedule Estimates
These cost estimates are not formal quotes and have no bearing on any future solicitation for
solutions. This information is for research and planning purposes only.
i) Cost Estimates for initial solution implementation to include hardware, software and services;
ii) Cost Estimate for total cost of ownership;
iii) Define any limitations to cost estimates;
iv) Describe the Department – NCCE resources required to implement and support the solution;
v) Describe all related charges or fees for a solution proposed.
6.5 Multiple Responses
Multiple responses will be accepted from a single vendor, provided that each response is
comprehensive, meets all of the state’s requirements, and is truly unique. Please submit responses
separately and clearly indicate responses as “Response #1, Response #2, etc.
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RFI – #: 52-RFI-20260313-JJC
7.0 CONFIDENTIAL INFORMATION
In accordance with 09 NCAC 06B.0103 the State may maintain confidentiality of certain types of information
described in N.C. Gen. Stat. 132-1 et. seq. Such information may include trades secrets defined by N.C. Gen. Stat.
132-1.2. Respondents may designate appropriate portions of its response confidential, consistent with and to the
extent permitted under the Rules and Statutes set forth above, by marking the pages containing confidential
information with boldface type at the top and bottom of each such page stating “CONFIDENTIAL.” By so marking
any page, the Respondent warrants that is has formed a good faith opinion, having received such necessary or
proper review by counsel and other knowledgeable advisers that the portions marked confidential meet the
requirements of the Rules and Statutes set forth above. The State may serve as custodian of Respondent’s
confidential information and not as an arbiter of claims against Respondent’s assertion of confidentiality. If an
action is brought pursuant to N.C. Gen. Stat. 132-9 to compel the State to disclose information marked
confidential, the Respondent agrees that it will intervene in the action through its counsel and participate in
defending the State, including any public official(s) or public employee(s). The Respondent agrees that it shall hold
the State and any official(s) and individual(s) harmless from any and all damages, costs, and attorney’s fees
awarded against the State or official or individual in the action. The State agrees to promptly notify the Respondent
in writing of any action seeking to compel disclosure of Respondent’s confidential information. The State shall
have the right, at its option and expense, to participate in the defense of the action through its counsel. The State
shall have no liability to Respondent with respect to the disclosure of Respondent’s confidential information
ordered by a court of competent jurisdiction pursuant to N.C. Gen. Stat. 132-9 or other applicable law.
All information received in response to the RFI that is marked Confidential will be handled accordingly. The
Department-NCCE shall not be liable for or suffer any consequential damages for any proprietary information
submitted and not properly identified. Proprietary information will be safeguarded in accordance with the
applicable state regulations.
9.0 – HISTORICAL DATA
North Carolina Department has approximately 31,000 offenders located in 55 state prisons. From 2021 to
2025, NCCE Offender Packaging Plant has distributed the following number of individual inmate packages in
each calendar quarter to state prisons:
Spring
Summer
Fall
Winter
Year Total
2021
11,361
13,016
No Program
6,545
30,922
2022
5,826
5,513
Not in
operation
Not in
operation
11,339
2023
Not in
operation
Not in
operation
7,509
9,477
16,986
2024
9,023
7,686
7,129
9,099
32,937
2025
7,446
6,650
6,058
7,983
28,137
10.0 – REQUESTED INFORMATION – The Department – NCCE envisions the program to be comprised of at least
the following:
10.1. Menu Design and Program Characteristics
a. Menu Design
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This page summarizes the opportunity, including an overview and a preview of the attached documents.