Reservations, Call Ctr, Property Mgmt, POS System

Pursuant to the State Purchasing Act (Official Code of Georgia Annotated §50-5-50 et seq.), this electronic Request for Proposals (¿eRFP¿) is being issued to establish a contract with a qualified supplier who will provide Reservations, Call Center, Property Management, and Point of Sale System to the Department of Natural Resources (hereinafter, ¿the State Entity¿) as further described in this eRFP.

The overall purpose of this Request for Proposal is to obtain the services of a contractor to manage customer information requests and reservations for the use of facilities in the Georgia State Parks system, including the golf courses, while providing the point of sale, reporting, and property management elements detailed in the Master Standards document. Reservations will be made available through three sales channels (call center, website, and at individual field sites), with the contractor providing the required applications, hardware, connectivity, office space, and staff.

Please note that your company must be registered in Team Georgia Marketplace to fully view and respond to this bid. For more details on registering and bidding, please click on the ¿Quick Reference Guide¿ link at the top of this bid announcement on the Georgia Procurement Registry.

Also, it is extremely important that you fully read the eRFP Instructions posted with this bid.

If you experience any technical difficulties in responding to the bid or accessing any bid documents, please contact the Team Georgia Marketplace Help Desk at (404)657-6000.

The State of Georgia advises that prospective bidders periodically check the website for modifications to bid documents. The State of Georgia is not responsible for a prospective bidder¿s misunderstanding of the bid solicitation or nonresponsive bid due to failure to check the website for updates or amendments to bid documents, and/or other information regarding the bid.