Request for Services 2026-03 Website Management Services Amendment No. 1

REQUEST FOR SERVICES
RFS NO. 2026-03
The Palm Beach Metropolitan Planning Organization
is seeking Submittals for:
Website Management Services
IN ACCORDANCE WITH THE PROVISIONS OF ADA, THIS DOCUMENT MAY BE
REQUESTED IN AN ALTERNATE FORMAT
Council Member Yvette Drucker, MPO Governing Board Chair
Valerie Neilson, Executive Director
Palm Beach Metropolitan Planning Organization
301 Datura Street
West Palm Beach, FL 33401
DATE ISSUED: April 3, 2026, 4:00 P.M. EST
CLOSING DATE AND TIME: April 17 April 27th, 2026, 4:00 P.M. EST

Table of Contents
SECTION 1 - GENERAL INFORMATION .................................................................................... 3
1.1 Issuing Office ......................................................................................................... 3
1.2 Purpose Of The Project ......................................................................................... 3
1.3 Period Of Contract ................................................................................................. 3
1.4 Timetable............................................................................................................... 3
1.5 Entering Submittals ............................................................................................... 4
1.6 Contact Person ...................................................................................................... 4
1.7 Additional Information / Amendment(s) ................................................................. 5
SECTION 2 - GENERAL TERMS AND CONDITIONS ................................................................. 5
2.1 Submittal Guarantee ............................................................................................. 5
2.2 Modified Submittals ............................................................................................... 5
2.3 Withdrawal Of Submittals ...................................................................................... 5
2.4 Late Submittals, Late Modified Submittals ............................................................ 6
2.5 RFS Postponement / Cancellation ........................................................................ 6
2.6 Costs Incurred By Respondents ............................................................................ 6
2.7 Proprietary / Confidential Information .................................................................... 6
2.8 Negotiations .......................................................................................................... 6
2.9 Right to Protest...................................................................................................... 6
2.10 Title VI, Equal Opportuntity Employment & Nondiscrimination .............................. 7
2.11 Rules; Regulations; Licensing Requirements ........................................................ 7
2.12 Federal Debarment ............................................................................................... 7
2.13 RESPONSIVE Submittals ..................................................................................... 7
2.14 Exceptions to the RFS ........................................................................................... 8
2.15 MPO's Exclusive Rights ........................................................................................ 8
2.16 Selection Process .................................................................................................. 8
2.17 Evaluation Criteria ................................................................................................. 9
2.18 Award Of Contract ................................................................................................. 9
2.19 Standard Contract Provisions.............................................................................. 10
2.20 Commencement Of Work .................................................................................... 11
2.20 Indemnification .................................................................................................... 11
2.21 Taxpayer Identification Number........................................................................... 11
2.22 Authorized Signature ........................................................................................... 11
SECTION 3 - PROPOSAL REQUIREMENTS ............................................................................ 12
3.1 Table of Contents and Cover Letter .................................................................... 12
3.2 Qualifications ....................................................................................................... 12
3.3 Price Proposal ..................................................................................................... 12
3.4 Business Information Form ................................................................................. 12
3.6 Customer Reference Forms ................................................................................ 13
SECTION 4 - SCOPE OF WORK / SERVICES .......................................................................... 14
SECTION 5 - DOCUMENTS TO BE SUBMITTED IN PROPOSAL ............................................ 19
EXHIBIT A - BUSINESS INFORMATION FORM ............................................................ 20
EXHIBIT B - CUSTOMER REFERENCE FORM ............................................................ 21
EXHIBIT C - MPO AUTHORIZED SIGNATURE FORM ................................................. 21
EXHIBIT D - LABOR AND SERVICES AFFIDAVIT ..................................................... 214

SECTION 1 - GENERAL INFORMATION
1.1 ISSUING OFFICE
This Request for Services (RFS) is issued by the Palm Beach MPO (hereinafter referred to as
"MPO"). The MPO is the sole point of contact concerning this RFS. All communication regarding
this RFS must be done through the MPO as outlined in Section 1.6, Contact Person. The
procurement standards governing this RFS can be found on the MPO website at
www.PalmBeachMPO.org/Business.
1.2 PURPOSE OF THE PROJECT
The MPO is soliciting submittals from qualified firms to provide professional ongoing website
maintenance, technical support, and development services for the Palm Beach MPO website,
built on the WordPress platform, to ensure the website remains secure, functional, accessible,
and responsive to the needs of the public and MPO staff.
1.3 PERIOD OF CONTRACT
The proposed effective date of this Contract is July 1, 2026. The MPO anticipates the Contract
resulting from this solicitation will continue for a period of thirty-six (36) months, expiring June 30,
2029. Two (2) additional twelve (12) month renewal option(s) may be offered at the MPO's sole
discretion.
1.4 TIMETABLE
The anticipated schedule and deadline for the RFS and Contract approval are as follows:
Activity Date Time Location
www.PalmBeachMPO.org/Business
RFS available for download 4/3/2026 4:00 p.m. and
www.DemandStar.com
Deadline for receipt of Submit via e-mail to
4/10/2026 4:00 p.m.
questions or comments finance@PalmBeachMPO.org
Response to questions and www.PalmBeachMPO.org/Business
RFS amendments (if any) 4/15/2026 4:00 p.m. and
available for download www.DemandStar.com
www.DemandStar.com or
Deadline for receipt of Palm Beach MPO
4/27/2026 4:00 p.m.
proposals 301 Datura Street
West Palm Beach, FL 33401
Palm Beach MPO
Public Opening of Sealed Bids 4/28/2026 301 Datura Street
11:00 am
West Palm Beach, FL 33401
5/11/2028 Palm Beach MPO
MPO Staff Evaluation Meeting 11:00 a.m.
5/11/2026 Teams Meeting
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www.PalmBeachMPO.org/Business
Posting of Short List
5/12/2026 and
(If applicable) 4:00 pm
www.DemandStar.com
Palm Beach MPO
Oral Presentations
5/15/2026 2:00 pm 301 Datura Street
(if necessary)
West Palm Beach, FL 33401
www.PalmBeachMPO.org/Business
Posting of Notice of Intent to
5/20/2026 and
Award 4:00 pm
www.DemandStar.com
Award Date 5/21/2026
Contract Start Date 7/1/2026
NOTE: The MPO reserves the right to alter the above activities, places and/or times at
the MPO's sole discretion.
1.5 ENTERING SUBMITTALS
All proposals must be submitted by 4:00 p.m. on 04/27/2026.
The submittal by a Respondent will be considered by the MPO as constituting a legal offer by the
Respondent to perform the required services identified therein. Respondents can choose one of
the following options for submittal:
1. Respondents may submit electronically via DemandStar at www.DemandStar.com. The
Proposal package, including all signed/authorized/notarized forms, can be uploaded through
the DemandStar website. The RFP will be available under the Palm Beach Metropolitan
Planning Organization name.
2. Respondents may submit Proposals in person. Please see instructions below.
3. Respondents may submit Proposals by mail. The MPO cannot be held liable for documents
that become lost, misplaced, or delayed by any and all delivery services including, but not
limited to, USPS, FedEx, UPS, etc. Please see instructions below.
In person/mail submittal instructions: Respondents submitting Hard/paper copies of the Proposal
must submit in a package with an unbroken seal, including all signed/authorized/notarized forms.
All Proposals should be formatted to print on letter size paper with arial type in 11 or 12 pt. text.
Any proposal materials submitted unsealed are not eligible for consideration.
In person or mail submittals must be addressed and delivered to the Contact Person:
Palm Beach MPO c/o Jessica Lopez
301 Datura St.
West Palm Beach, FL 33401
1.6 CONTACT PERSON
The MPO Contact Person for this RFS is Jessica Lopez, Procurement & Contracts Coordinator,
(561) 725-0821, e-mail address: Finance@PalmBeachMPO.org.
Any questions, explanations, or other requests desired by Proposer(s) regarding this RFS must
be made in writing to the Contact Person via e-mail or U.S. Mail no later than the date specified
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and to the address listed in the RFP Timetable (Section 1.4). The request must contain the
Respondent's name, address, phone number, and e-mail address.
Respondents are advised that from the date of release of this RFS until the award of contract, no
contact with MPO Staff concerning this RFS is permitted, except as authorized by the contact
person designated herein.
1.7 ADDITIONAL INFORMATION / AMENDMENT(S)
Changes to this RFS, when deemed necessary by the MPO, will be completed only by written
Amendment(s) issued no later than the date specified in the RFS Timetable (Section 1.4).
Respondents should not rely on any representations, statements or explanations other than those
made in the RFS or in any Amendment to this RFS. In the case of any apparent conflict between
the RFS and any Amendment issued, the latest Amendment issued shall prevail.
As they are issued, all Amendments to solicitations will be posted under the applicable solicitation
on www.PalmBeachMPO.org/business. It is the sole responsibility of the Respondent to check
for any Amendments prior to the deadline for receipt of Submittals. The MPO shall not be
responsible for the completeness of any RFS package not downloaded directly from the MPO
website.
It is the Respondent's sole responsibility to assure receipt of all Amendments. The Respondent
should verify with the designated Contact Person (Section 1.6) prior to submitting a Proposal that
all Amendments have been received. Respondents arerequired to acknowledge the receipt of all
Amendments by submitting the Amendment Acknowledgement Form as part of their proposal.
The Amendment Acknowledgement Form will be attached to the amendment documentation
posted to the website.
The MPO shall not be responsible for the completeness of any RFP package not downloaded
directly from the MPO website or www.DemandStar.com.
SECTION 2 - GENERAL TERMS AND CONDITIONS
2.1 SUBMITTAL GUARANTEE
Respondent guarantees their commitment, compliance, and adherence to all requirements of the
RFS by submission of their Submittal.
2.2 MODIFIED SUBMITTALS
A Respondent may submit a modified Submittal to replace all or any portion of a previously
submitted Submittal until the deadline for receipt of Submittals. The MPO will only consider the
latest version of the Submittal.
2.3 WITHDRAWAL OF SUBMITTALS
A Submittal may be withdrawn only by written notification. Letters of withdrawal received after
the deadline for receipt of Submittals will not be accepted unless the contract has been awarded
to another Respondent or no award has been made within ninety (90) days after the deadline for
receipt of Submittals.
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Unless withdrawn, as provided in this subsection, a submittal shall be irrevocable until the time
that a contract is awarded.
2.4 LATE SUBMITTALS, LATE MODIFIED SUBMITTALS
Submittals and/or modifications to Submittals received after the deadline for receipt of Submittals
specified in RFS Timetable (Section 1.4) are late and shall not be considered.
2.5 RFS POSTPONEMENT / CANCELLATION
The MPO may, at its sole and absolute discretion, reject any and all, or parts of any and all
Submittals; waive any minor irregularities in this RFS or in the Submittals received as a result of
this RFS; postpone or cancel, at any time, this RFS process; or re-issue this RFS.
2.6 COSTS INCURRED BY RESPONDENTS
All expenses incurred with the preparation and submission of submittals to the MPO, or any work
performed in connection therewith, shall be borne by the responding party. No payment shall be
made for submittals received, nor for any other effort required of or made by the Respondents,
prior to commencement of work as defined by a contract approved by the MPO in accordance
with the MPO's Procurement Policy.
2.7 PROPRIETARY / CONFIDENTIAL INFORMATION
Any material submitted in response to this RFS is considered a public document in accordance
with Section 119.07, Florida Statutes (F.S.). As a result, all submittals will be subject to the Florida
public records law, Chapter 112, Florida Statutes. This includes material which the Respondent
might consider to be confidential. All submitted information that the Respondent believes to be
confidential and exempt from disclosure (i.e., a trade secret or as provided for in Section 119.0715
and Section 688.002, F.S.) must be specifically identified as such. Upon receipt of a public records
request for such information, determination will be made by the MPO as to whether the identified
information is in fact confidential. If the document is withheld from public disclosure pursuant to
Section 119.0715, the Respondent may, at the MPO's option, be required to defend the MPO's
decision to withhold disclosure of the document or portion thereof that the Respondent has
designated as a "trade secret."
2.8 NEGOTIATIONS
The MPO, at its sole discretion, reserves the right to enter into Contract negotiations with the
highest evaluated responsive, responsible Respondent(s). If the MPO and said Respondent(s)
cannot negotiate a successful Contract, the MPO may terminate said negotiations and begin
negotiations with the next highest evaluated responsive, responsible Respondent. This process
will continue until the Contracts acceptable to the MPO have been executed or all proposals are
rejected. No Respondent shall have any rights against the MPO arising from such negotiations or
termination thereof.
2.9 RIGHT TO PROTEST
In accordance with the Palm Beach MPO Procurement Policy, Requests for Services are exempt
from protests.
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2.10 TITLE VI, EQUAL OPPORTUNTITY EMPLOYMENT & NONDISCRIMINATION
All proposers and the selected consultant will abide by applicable nondiscrimination authorities
and will not discriminate on the basis of race, color, national origin, sex, age, disability status,
genetics, protected veteran status, sexual orientation, gender identity or expression, religion,
family status, or any other characteristic protected by federal, state, or local laws.
The selected consultant will place or cause to be placed in any information developed for public
dissemination the following statement: The MPO does not discriminate on the basis of race, color,
national origin, sex, age, disability status, genetics, protected veteran status, sexual orientation,
gender identity or expression, religion, family status, or any other characteristic protected by
federal, state, or local laws.
For more information, contact Carly Diglio, Public Involvement Officer at
info@palmbeachMPO.org (561) 725-0813 or 711 (for hearing impaired). Those individuals
requiring language services (free of charge) or accommodation for a disability should contact the
MPO at least 5 days in advance.
2.11 RULES; REGULATIONS; LICENSING REQUIREMENTS
The Respondent shall comply with all laws, ordinances, and regulations applicable to the services
contemplated herein, to include those applicable to conflict of interest and collusion. Respondents
are presumed to be familiar with all federal, state and local laws, ordinances, codes and
regulations that may, in any way, affect the services offered, to include Executive Order No. 11246
entitled "Equal Employment Opportunity" as amended by Executive Order No. 11375, and as
supplemented by the Department of Labor Regulations (41 CFR, Part 60).
2.12 FEDERAL DEBARMENT
By submitting a response to this RFS, the Offeror certifies that neither it nor any of its principals
(which include officers, directors, or executives) is presently debarred, suspended, proposed for
debarment, declared ineligible or voluntarily excluded from participation in this transaction on this
transaction by any Federal department or agency.
2.13 RESPONSIVE SUBMITTALS
Each Submittal will be reviewed to determine responsiveness to the RFS. A Responsive
Submittal is one which has been signed, has been submitted by the specified submission time,
and has provided the information required as stated in Section 3. Submittals deemed to be non-
responsive will be rejected from further evaluation by the MPO.
The MPO, at its sole discretion, reserves the right to enter into Contract negotiations with the
highest evaluated responsive, responsible Respondent(s). If the MPO and said Respondent(s)
cannot negotiate a successful contract, the MPO may terminate said negotiations and begin
negotiations with the next highest evaluated responsive, responsible Respondent. This process
may continue until the Contract acceptable to the MPO has been executed or all Submittals are
rejected. No Respondent shall have any rights against the MPO arising from such negotiations or
termination thereof.
The MPO will review each Proposal to determine if the Submittal is responsive to the RFS.
Submittals deemed to be non-responsive will be rejected without being evaluated by the MPO. A
responsive Proposal is one which:
o Includes all required documents listed on the "ATTACHMENTS" check list
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o Has been signed, authorized, and notarized by all parties
o Has been submitted by the specified submission time
o Has provided the information required to be submitted with the Submittal (as stated in
Section
o Otherwise complies with the requirements of this RFS.
While poor formatting, poor documentation, and/or incomplete or unclear information may not be
cause to reject a Proposal without evaluation, such substandard submissions may adversely
impact the evaluation of a Submittal, especially information relating to establishing
financial/business stability. Respondents who fail to comply with all the required and/or desired
elements of this RFS do so at their own risk.
Proposals will only be considered from firms regularly engaged in the business of providing the
goods and/or services required by this solicitation. The Proposer must be able to demonstrate a
good record of performance and have enough personnel to ensure that they can satisfactorily
provide services if awarded the Contract as a result of this solicitation.
Notwithstanding these proposal requirements, the MPO reserves the right, at its sole discretion,
to waive any minor irregularity relating to the proposal. The MPO is not required to request that
the Respondent address any perceived irregularity. However, the MPO may inquire into any
perceived irregularity. Upon request, it shall be the responsibility of the respondent to address
the determined minor irregularity within a time frame specified by the MPO (normally within two
working days of request). Failure of a respondent to provide the required information within the
specified time frame is considered sufficient cause to deem the proposal non-responsive.
2.14 EXCEPTIONS TO THE RFS
All exceptions taken must be specific, and the Respondent must indicate clearly what alternative
is being offered to allow the MPO a meaningful opportunity to evaluate the Submittal.
Respondents are cautioned that submitting an alternative Submittal does not relieve the
respondent from submitting the "Minimum Requirements" as stated in Section 3. The MPO is
under NO obligation to accept any proposed exceptions or alternatives.
2.15 MPO'S EXCLUSIVE RIGHTS
The MPO reserves the exclusive right to:
Waive any deficiency or irregularity in the selection process;
Accept or reject any or all qualifications statements in part or in whole;
Request additional information as appropriate; and,
Reject any or all Submittals if found not to be in the best interest of the MPO.
By providing a Submittal for this RFS, all Respondents acknowledge and agree that no
enforceable agreement arises until the MPO signs the Agreement, that no action shall require the
MPO to sign such agreement at any time, and that each Respondent waives all claims to
damages, lost profits, costs, expenses, reasonable attorney's fees, etc., as a result of the MPO
not signing such agreement.
2.16 SELECTION PROCESS
Responsive Submittals will be evaluated by MPO Staff appointed by the Executive Director. Staff
will evaluate and score the responsive and qualified submittals based on the evaluation criteria
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set forth in Section 2.17. Accordingly, Respondents are urged to ensure that their submittal
contains all the necessary information for the MPO to fairly and accurately evaluate each of the
criteria.
The Selection Process will occur on the date(s) provided in Section 1.4 Timetable.
MPO Staff will score based on the evaluation criteria listed in Section 2.17 of this RFS and then
rank the submittals based on the total score. The Procurement and Contracts Coordinator will
establish an overall ranking based on the staff's individual rankings.
Staff may choose to recommend a final ranking to the Executive Director or recommend that the
MPO rejects all Respondents.
A final recommendation will be provided to the Executive Director. The MPO will publish a Notice
of Intent to Award for the selected Respondent.
2.17 EVALUATION CRITERIA
Submittals will be evaluated using information provided in the RFS requirements outlined in
Section 3 (Proposal Requirements) and Section 4 (Scope of Services). The Required Content will
be based on the qualifications, professional background, pricing, and experience of staff members
as related to the criteria listed below. Each MPO Selection Committee member will assign a score
for each criterion and then rank the proposals on a summary sheet based on the total scores for
each proposal.
The Contact person (Section 1.6) will establish an overall ranking based on each Selection
Committee member's ranking. In the event of a tie, the Selection Committee Chair shall facilitate
further deliberations among the Selection Committee members which shall continue until a final
decision is reached in accordance with the evaluation criteria set forth in this RFS.
Max
Evaluation Criteria
Points
Experience and Qualifications - Contractor demonstrated experience developing 30
and management for government agencies, public sector, or similar entities
Approach to Scope of Services - Understanding and responsiveness to the 30
Scope of Services and Agency needs
Pricing Proposal - Contractor provided competitive and transparent pricing and 20
clarity in pricing breakdown
Technical Capabilities - Experience with content management systems, website 20
security protocols, mobile responsiveness and cross-browser compatibility,
compliance with accessibility requirements (ADA)
Total 100
2.18 AWARD OF CONTRACT
One (1) contract will be awarded to the responsive, responsible Respondent whose proposal is
considered to be the most advantageous to the MPO based on the MPO's evaluation. The MPO
may reject proposals and readvertise for all or any part of this RFP whenever deemed in the best
interest of the MPO. The MPO shall be the sole judge of what is in its "best interest."
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2.19 STANDARD CONTRACT PROVISIONS
*Required USDOT assisted contract language*
CONTRACT ASSURANCE
The Organization will ensure that the following clause is placed in every USDOT- assisted
contract and subcontract:
The contractor or subcontractor shall not discriminate on the basis of race, color, national origin,
or sex in the performance of this contract. The contractor shall carry out applicable requirements
of the 49 CFR part 26 in the award and administration of USDOT assisted contracts. Failure by
the contractor to carry out these requirements is a material breach of this contract, which may
result in the termination of this contract or such other remedy as the recipient deems appropriate.
PROMPT PAYMENT
The Organization will ensure that the following requirements are placed in every USDOT-assisted
contract and subcontract.
(A) Every contract awarded by the MPO for performance of work shall contain a provision
requiring the prime contractor, before receipt of any progress payment under the
provisions of such contract, to certify that the prime contractor has disbursed to all
subcontractors and suppliers having an interest in the contract their pro rata shares of the
payment out of previous progress payments received by the Prime Contractor for all work
completed and materials furnished in the previous period, less any retainage withheld by
the Prime Contractor pursuant to an agreement with the subcontractor, as approved by
the MPO for payment. The MPO shall not make any such progress payment before receipt
of such certification, unless the contractor demonstrates good cause for not making any
such required payment and furnishes written notification of any such good cause to both
the MPO and the affected subcontractors and suppliers.
(B) Every Contract let by the MPO for the performance of work shall contain a provision
requiring the Prime Contractor, within 30 days of receipt of the final progress payment or
any other payments received thereafter except the final payment, to pay all subcontractors
and suppliers having an interest in the contract their pro rata shares of the payment for all
work completed and materials furnished, unless the Contractor demonstrates good cause
for not making any such required payment and furnishes written notification of any such
good cause to both the MPO and the affected subcontractors or suppliers within a 30-day
period.
CONFIDENTIALITY OF PROPOSALS
Proprietary Information:
"In accordance with Chapter 119 of the Florida Statutes (Public Records Act), and except
as may be provided by other applicable State and Federal Law, all proposers should be
aware that the Request for Proposals and the responses thereto are in the public domain.
However, the proposers are requested to identify specifically any information contained
in their proposals which they consider to be confidential and/or proprietary and which they
believe to be exempt from disclosure, citing specifically the applicable exempting law."
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