Marion County Job and Family Services
Request For Proposals
NEMT Services
The following attachments specify all components and expectations of this RequePstage 3 of 30
For Proposals (RFP):
o Request For Proposals
o Attachment A: Sample Invoice
o Attachment B: Cover Page requirements for proposals
o Attachment C: Checklist for Proposals
o Attachment D: Competitive Proposal Affidavit
o Attachment E: Representations, Assurances, and Certifications
o Attachment F: Definitions
o Attachment G: Violations
o Attachment H: Direct-Service PTV Employee information
II. Objective
The objective of the transportation contract is to provide eligible residents of Marion County
with transportation to and from non-emergency, medically necessary appointments, covered
by Medicaid. The agency may contract with multiple vendors to provide these services.
III. Scope of Work and Deliverables
Within the scope of the proposal, the bidder will address the items listed below:
A. Description of services to be provided (i.e. handicap accessibility, service
level volume/capacity, door-to-door service, etc.).
B. Provision of services to only those individuals authorized by Marion County Job
and Family Services (MCJFS) with verification of eligibility.
C. Specification of any restrictions on trips, including geographic, times/days of the
week, age limits, policy on personal assistance, etc.
D. Describe the process for scheduling, making referrals for transportation services.
E. Provide monthly itemized invoices, including client names, trip origination, and
destination points, number of miles, dates/times, actual cost per trip/mile, and
invoiced cost per trip/mile.
IV. Proposal Guidelines
A. Proposals must clearly address each of the requested deliverables outlined under Scope
of Work and Deliverables.
B. Proposals providing one or more elements of this RFP, through
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Marion County Job and Family Services
Request For Proposals
NEMT Services
partnership or contract, require a complete description of coordinated serviPcaegs,ein4cloufd3in0g:
• Name and contact information of collaborating agency(ies)
• Description of what customer services will be provided by each partner,
• How costs of services and operating costs of the partnerships will be funded,
• Method of referral between partners.
The provider will be responsible for performance of any sub-contracted activities,
including proper procurement, provision of information for audit, performance levels,
and quality of work provided. MCJFS reserves the right to verify all information
described in proposal and agreement with referenced parties.
C. Failure to clearly address how the bidder will meet each of the Objectives, Scope of
Work and Deliverables, and Rate Requirements, directly or through specified sub-
contract, may result in immediate dismissal of consideration.
D. The contract will run from October 1, 2026, through September 30, 2027.
MCJFS reserves the right to extend the contract for two (2) optional renewals, at
the same terms and conditions, based on funding availability and performance.
Questions on this RFP may be emailed to Debbie Ewalt no later than 4:00 p.m.,
Friday, August 21, 2026. Email is Debbie.Ewalt@jfs.ohio.gov. Answers will be
provided to all bidders no later than 4:00 p.m., Monday, August 24, 2026.
E. At the discretion of MCJFS, if it becomes necessary to revise any part of this RFP, an
addendum will be provided to all applicants who have submitted letters of intent to
apply. All requested clarifications will become an addendum.
F. MCJFS reserves the right to cancel all or any part of this RFP at any time without
prior notice. Additionally, MCJFS reserves the right to modify the proposal process
and timeline as deemed necessary.
I. If an applicant disagrees with the rating decision, the applicant must provide a
written response to the MCJFS Director no later than three (3) business days after
receipt of rating decision. The MCJFS Director will review the information and
provide a written response within two (2) weeks.
J. Ohio Administrative Code 5160-15-14 Transportation: non-emergency services
through a CDJFS: program integrity provisions, effective July 1, 2022, requires Private
Transportation Vendors (PTV) (e.g. individual person, for-profit company, not-for-
profit organization), seeking to establish or to maintain a contract with a county
department of job and family services (CDJFS) to supply transportation service to
Medicaid recipients and is not a government agency, transit authority, public
transportation system, or other quasi-government organization to meet the following
conditions:
1. Each PTV owner/manager having an ownership or control interest in
the PTV, as defined in 42 C.F.R. 455.101 (October 1, 2016) must
meet the disclosure requirements set forth in 42 C.F.R. 455, Subpart B
(October 1, 2020).
2. Each PTV owner/manager must identify all related enterprises, defined as
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Marion County Job and Family Services
Request For Proposals
NEMT Services
all other business in which the PTV owner/manager has an ownership or
control interest and with respect to those businesses the PTV Page 5 of 30
owner/manager also must meet the disclosure requirements set forth in 42
C.F.R. 455.101 (October 1, 2016).
3. Each PTV must disclose the following information for the PTV, each
PTV owner/manager, and any related enterprise:
a. Name;
b. Medicaid provider name if applicable;
c. Physical address;
d. Mailing address if different;
e. Tax identification number;
f. Medicaid provider number if applicable; and
g. National provider identifier (NPI) if applicable.
4. Whenever a contract between the CDJFS and the PTV is established or
renewed and whenever the PTV is considering an applicant for a
position as a direct-service employee, which is a PTV employee who
provides direct services to Medicaid recipients (e.g. drivers), the following
actions must be taken:
a. Each driver holding or applying for a position with the PTV has a
valid driver’s license;
b. For each driver holding or applying for a position with the PTV, a
certified driving record history is obtained from the bureau of motor
vehicles of the Ohio department of public safety and provided to the
CDJFS;
c. A criminal background check performed in accordance with section
109.572 of the Revised code on each direct-service employee or
applicant returns one of two results:
i. The direct-service PTV employee or applicant has never been
convicted of or pleaded guilty to an offense listed in
divisions (A)(3)(a) to (A)(3)(e) of section 109.572 of the
Revised Code (a disqualifying offense); or
ii. The direct-service PTV employee or applicant has been
convicted of or pleaded guilty to a disqualifying offense and
one of the following criteria is met:
(A) The individual has satisfied the conditions associated
with any applicable exclusionary periods set forth in rule
5160-1-
17.8 of the Administrative Code; or
(B) The individual has obtained a certificate of qualification
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