Request for Proposals for Downtown Municipal Service District Services
| Agency: | State Government of North Carolina |
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| State: | North Carolina |
| Type of Government: | State & Local |
| NAICS Category: |
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| Posted Date: | Mar 30, 2026 |
| Due Date: | Apr 22, 2026 |
| Solicitation No: | 323-Q26-108 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
| Solicitation Number: | 323-Q26-108 |
| Project Title: | Request for Proposals for Downtown Municipal Service District Services |
| Description: | As required by North Carolina G.S. 160A-536, related to Municipal Service Districts, the Town of Chapel Hill is seeking proposals from qualified organizations to provide services that promote, maintain, and enhance the Town’s Downtown Municipal Service District (MSD). The selected provider will work with the Town, the University of North Carolina (UNC), and the Service District community to achieve mutually developed goals. |
| Opening Date: | 4/22/2026 12:00 PM |
| Posted Date: | 3/31/2026 |
| Status: | Open |
| Department: | TOWN OF CHAPEL HILL |
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Solicitation Number
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323-Q26-108
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Department
TOWN OF CHAPEL HILL
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Status Reason
Open
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Opening Date
2026-04-22T12:00:00.0000000
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Posted Date
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2026-03-30T20:54:55.0000000Z
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Primary Commodity Code
General building and office cleaning and maintenance services
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Mandatory Conference/Site Visit
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Special Instructions
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Solicitation Type
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Select RFP IFB RFI
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Owner
Lenora Bishop
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Description
As required by North Carolina G.S. 160A-536, related to Municipal Service Districts, the Town of Chapel Hill is seeking proposals from qualified organizations to provide services that promote, maintain, and enhance the Town’s Downtown Municipal Service District (MSD). The selected provider will work with the Town, the University of North Carolina (UNC), and the Service District community to achieve mutually developed goals.
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Attachment Preview
NOTICE OF REQUEST FOR PROPOSALS
TOWN OF CHAPEL HILL, NORTH CAROLINA
FOR
DOWNTOWN MUNICIPAL SERVICE DISTRICT SERVICES
DATE: March 30, 2026
RFP: Q26-108
To: All Prospective Vendors
From: Lenore Bishop, Purchasing & Contracts Manager
Subject: Requests for Proposals for Downtown Municipal Service District (MSD) Services
The Town of Chapel Hill is seeking proposals from qualified organizations to provide services that
promote, maintain, and enhance the Town’s Downtown Municipal Service District (MSD) and to work with
the Town, the University of North Carolina (UNC), and the Service District community to achieve mutually
developed goals. We are sending out this Request for Proposals as required by North Carolina G.S. 160A-
536 related to Municipal Service Districts.
Questions concerning this Request for Proposals (RFP) must be submitted in writing no later than 3:00
P.M. on April 8, 2026, to David Putnam, Economic Development Director via e-mail at
dputnam@chapelhillnc.gov. All responses to submitted questions will be published in the form of an
addendum on the Town’s - Current Bids website by 5:00 P.M. on April 13, 2026.
All submittals must be emailed to the Purchasing and Contracts Manager, Lenore Bishop, at
lbishop@chapelhillnc.gov. Proposals must be received by 12:00 P.M., Wednesday, April 22, 2026. All
submissions must have the subject line – “RFP # Q26-108 – Downtown MSD Services – “Company
Name””.
If you have any questions concerning the bidding procedures, please contact the Purchasing Division
at (919) 969-5022.
RFP – Downtown Municipal Service District (MSD) Services
RFP: Q26-108 Town of Chapel Hill, North Carolina
1
March 30, 2026
Section 1 – Procurement Process and Contract Guidelines
1.1 Project Schedule.
Date
RFP Released
Deadline for Vendor Questions
Responses to Vendor Questions Posted on Town website
Proposals Due
Evaluation Review to Short List Proposals
Virtual Interviews
Contract Start
Event
March 30, 2026
April 8, 2026, 3:00 P.M. ET
April 13, 2026
April 22, 2026, by 12:00 P.M. ET
April 30, 2026
May 4 - May 5, 2026
July 1, 2026
1.2 Questions about the RFP.
Any questions regarding this RFP should be sent in writing via email to
dputnam@chapelhillnc.gov with “Downtown MSD Services RFP” in the subject line. Questions
should be sent no later than April 8, 2026, by 3:00 P.M.
Answers will be published in the form of an addendum by April 13, 2026, on the Town’s website
site at www.chapelhillnc.gov, under Town Government > Doing Business with Chapel Hill > Bids:
Current > Downtown MSD Services RFP.
No personal contact with Town of Chapel Hill employees or Town Council, except for the
designated project contacts, is allowed during the RFP process. Any vendors contacting Town
department(s) directly may subject the proposal to being rejected.
1.3 Proposal Submission.
Providers’ proposals must be emailed to the Purchasing and Contracts Manager, Lenore Bishop at
lbishop@chapelhillnc.gov. All proposals must be received by 2:00 P.M. on Wednesday, April 22,
2026. The email subject line must read “RFP Q26-108 – Downtown MSD Services – Company
Name””. Any submissions received after 2:00 P.M. will be rejected.
1.4 The Town’s Rights and Options.
1.4.1 The Town reserves the right to take any action during the process of this RFP that is in the
best interest of the Town.
1.4.2 The Town of Chapel Hill reserves the right to reject any and all proposals.
1.5 Preparation Costs.
The Town of Chapel Hill will not pay any costs associated with preparing, submitting, or evaluating
proposals.
1.6 Contract Requirements.
The Town seeks to award a one-year contract with the selected Provider starting on July 1, 2026,
with the option for the Town of Chapel Hill to continue services under the same terms and
conditions set forth herein for up to four (4) subsequent years. The Provider shall sign a Contract
RFP – Downtown Municipal Service District (MSD) Services
RFP: Q26-108 Town of Chapel Hill, North Carolina
2
March 30, 2026
with the Town similar to Section 5 – Sample Contract before providing the Services.
1.6.1 The following Contract sections are required for Town contracts:
1.6.1.1 Indemnification and Hold Harmless: The Contractor agrees to indemnify and hold
harmless the Town of Chapel Hill and its officers, agents, and employees from all
loss, liability, claims, or expense (including reasonable attorneys’ fees) arising from
bodily injury, including death or property damage to any person or persons
proximately caused in whole or in part by the negligence or willful misconduct of the
Contractor, except to the extent same are caused by the negligence or misconduct
of the Town. Contrary to any provision that may be contained in any exhibit attached
hereto, the Town shall not consent to limitations of Contractor liability for amounts
less than the amount of insurance coverage under this agreement. Any provision
that may be contained in any exhibit attached hereto that calls for the Town to
indemnify the Contractor shall be only to the extent allowed by law.
1.6.1.2 Insurance Provisions: The Contractor shall provide evidence of current valid
insurance (if applicable) for the duration of this agreement, with the Town named as
an additional insured under the Contractor’s Commercial General Liability and
Business Automobile policies. The required coverage limits are: 1) Commercial
General Liability and Business Automobile - $1,000,000 per occurrence and 2)
Workers’ Compensation - $100,000 for both employer’s liability and bodily injury by
disease for each employee and $500,000 for the disease policy limit. Cyber Liability
Coverage in the amount of $1,000,000 per occurrence and $2,000,000 aggregate is
required for Contractors having access to personal identifying information and/or
computer networks. The Town may also require evidence of supplementary
insurance coverages depending on the services provided under this agreement.
1.6.1.3 Non-Discrimination: The Contractor contractually agrees to administer all functions
pursuant to this agreement without discrimination because of race, creed, sex,
national origin, age, economic status, sexual orientation, gender identity or gender
expression.
1.6.1.4 Federal and State Legal Compliance: The Contractor must be in full compliance with
all applicable federal and state laws, including those on immigration.
1.6.1.5 E-Verify: The Contractor shall comply with the requirements of Article 2 of Chapter
64 of the North Carolina General Statutes. If any subcontractors are used, they also
must comply with these requirements. Pursuant to North Carolina General Statute
§ 143-133.3 (c)(2), contracts solely for the purchase of apparatus, supplies,
materials, and equipment are exempt from this E-Verify provision.
1.7 Prohibited Contract Terms.
In no event shall there be any of the following unless Town’s express written agreement is obtained:
(1) any limitation on, or disclaimer of, implied or express warranties or the liability of the
Contractor; (2) any limitation on damages, including a limitation of consequential damages; (3) any
requirement for arbitration or for mandatory mediation; (4) any requirement that Town officials or
employees keep information confidential or any requirement that records be kept confidential by
the Town unless the requirement for confidentiality meets the requirements of the Public Records
Law.
RFP – Downtown Municipal Service District (MSD) Services
RFP: Q26-108 Town of Chapel Hill, North Carolina
3
March 30, 2026
1.8 Open Records.
Information submitted to the Town of Chapel Hill is public information and is available upon request
in accordance with the North Carolina Public Information Act. As provided by North Carolina statute
and rule, the Town will consider keeping confidential the trade secrets, which the Provider does not
wish to be disclosed. For such information, the Provider must mark each page in boldface at the top
and bottom as “CONFIDENTIAL.” In spite of what is labeled as a trade secret, the determination of
whether it is or not will be determined by North Carolina General Statutes 132-1.2(1). Once a final
price is negotiated, the cost information will not remain confidential.
RFP – Downtown Municipal Service District (MSD) Services
RFP: Q26-108 Town of Chapel Hill, North Carolina
4
March 30, 2026
Section Two – Scope of Work
1. Background.
The purpose of this RFP is to solicit offers from qualified organizations to provide services that promote,
maintain, and enhance the Town’s Downtown Municipal Services District (MSD) and to work with the
Town, University, and the MSD community to achieve mutually developed goals.
2. Information about Chapel Hill.
Chapel Hill is a North Carolina municipality located in the Piedmont region. 62,000 individuals live in a
community built around the University of North Carolina at Chapel Hill, the nation’s oldest public
university. The town is 21.3 square miles with 165.3 miles of roads, 45.6 miles of sidewalks, and 350
acres of public parks.
3. The MSD.
The MSD consists of about 85 acres and is a broad mix of general commercial retailers, offices, labs,
restaurants, and bars that serve and cater to visitors, professionals, and resident population of Chapel
Hill. The Town’s vision for Downtown is a thriving community crossroads that serves as the social,
cultural, and professional center of Chapel Hill. We pursue this vision through collaborative work
guided by the organizational values of RESPECT: Responsibility, Equity, Safety, Professionalism,
Ethics, Communication, and Teamwork. Information around these values is described in Exhibit A.
This work is also informed by the Town’s Complete Communities Strategy and goals, objectives, and
tactics therein. The Town of Chapel Hill’s Complete Community Strategy can be found here: Town of
Chapel Hill - Complete Community Strategy.
Below is a map of all parcels included in the MSD:
RFP – Downtown Municipal Service District (MSD) Services
RFP: Q26-108 Town of Chapel Hill, North Carolina
5
March 30, 2026
This page summarizes the opportunity, including an overview and a preview of the attached documents.
* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.
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