Request for Proposals for Customer Relationship Management Platform Implementation and Support Services

Agency: The New York State Contract Reporter
State: New York
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
  • 541519 - Other Computer Related Services
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: Oct 28, 2025
Due Date: Nov 21, 2025
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Contact information: Please Login to View Page
Bid Documents: Please Login to View Page

Description

Issue Date: 10/28/2025 Contract Number: TBD
Request for Proposals for Customer Relationship Management Platform Implementation and Support Services
Description:

The Olympic Authority is soliciting proposals from qualified and experienced Customer Relationship Management (CRM) platform providers with demonstrated expertise in the deployment, customization, and support of enterprise-scale CRM solutions. The selected Contractor will be expected to serve as the official CRM system provider for the Olympic Authority, delivering a unified platform for customer data, marketing, communications, analytics, and guest engagement across all venues, programs, and events.

Due Date: 11/21/2025 4:00 PM

Contract Term: One (1) year, with the option to renew for up to three (3) consecutive one-year terms

Location:

Ad Type: General

Primary Contact: NYS Olympic Regional Development Authority
Marketing

Eugene Baritot
Digital Marketing Manager
37 Church Street
Lake Placid, NY 12946
United States
Ph: 518-302-5306
Fax:
ebaritot@orda.org
Secondary contact: NYS Olympic Regional Development Authority
Marketing

Michael Martineau
Senior Manager Marketing
37 Church Street
Lake Placid, NY 12946
United States
Ph: 518-302-5332
Fax:
mmartineau@orda.org
Secondary contact: NYS Olympic Regional Development Authority
Marketing

Eugene Baritot
Digital Marketing Manager
37 Church Street
Lake Placid, NY 12946
United States
Ph: 518-523-5306
Fax:
ebaritot@orda.org
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The New York State Contract Reporter

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