#24-1003 - Request for Proposals - Insurance Broker and Risk Management Consulting Services

Agency:	Catawba County
State:	North Carolina
Type of Government:	State & Local
NAICS Category:	524210 - Insurance Agencies and Brokerages 541611 - Administrative Management and General Management Consulting Services 541618 - Other Management Consulting Services
Posted Date:	Sep 11, 2023
Due Date:	Oct 17, 2023
Bid Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

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INSURANCE BROKER AND RISK MANAGEMENT

CONSULTING SERVICES

REQUEST FOR PROPOSALS

RFP NO: 24-1003

Date of Issue: September 11, 2023

Proposals Due: October 17, 2023

Time: 3:00 PM ET

Issued for:

Catawba County Human Resources Department

25 Government Drive

Newton, North Carolina 28658

Issued by:

Catawba County Purchasing Manager

25 Government Drive

Newton, North Carolina 28658

(828) 465-8224

Page 1 of 15

TABLE OF CONTENTS

SECTION I INTRODUCTION …………………………………………………………………… 3

1.1 INTRODUCTION

1.2 PURPOSE

SECTION 2 GENERAL INFORMATION / INSTRUCTIONS ………………………………… 3

2.1 GENERAL INFORMATION

2.2 RFP SCHEDULE

2.3 PROPOSAL QUESTIONS

2.4 PROPOSAL SUBMITTAL

2.5 PROPOSAL CONTENTS

SECTION 3 PROPROPAL EVALUATION AND AWARD ………………………………… 6

3.1 PROPOSAL EVALUATION PROCESS

3.2 METHOD OF AWARD

SECTION 4 QUALIFICATIONS …………………………………………………………………… 6

4.1 QUALIFICATIONS

4.2 LEGAL

4.3 AUTHORIZED SIGNATURE

4.4 NOTICE

4.5 E-VERIFY

SECTION 5 ATTACHMENTS …………………………………………………………………. 9

ATTACHMENT A: BROKER QUESTIONAIRE

ATTACHMENT B: PROPOSER’S DECLARATION

ATTACHMENT C: REFERENCE DISCLOSURE FORM

ATTACHMENT D: INTENT TO PROPOSE

Page 2 of 15

SECTION 1 – INTRODUCTION

1.1 INTRODUCTION

Catawba County (hereinafter “County”) is soliciting proposals from qualified Brokerage

Firms interested in providing insurance brokerage services and risk management

consulting services. The County desires to consolidate its program as much as possible,

but this consideration will be subordinated to cost, financial stability, servicing capabilities

of Firms, and quality-of-coverage considerations.

1.2 PURPOSE

The purpose of this Request for Proposals (RFP) is to solicit offers from qualified Brokerage

Firms to assist County with strategically planning, designing and negotiating the best

coverage and cost for components of its property and liability insurance program, including

but not limited to the following:

•

Property Insurance (buildings and contents)

•

Inland Marine Insurance (contractor’s equipment and computers)

•

Boiler & Machinery Insurance

•

Fidelity Insurance (bonds)

•

Automobile Liability and Physical Damage Insurance

•

General Liability Insurance

•

Public Officials Liability Insurance

•

Law Enforcement Liability Insurance

•

3rd-Party Claims Administration Services (if required)

•

Aircraft Liability and Hull Insurance

•

Cyber Liability Insurance

•

Medical Malpractice Insurance

•

Professional Liability Insurance for Services to Youth and Families (Family NET)

•

Environmental Pollution Insurance

•

Excess Workers’ Compensation Insurance

SECTION 2 – GENERAL INFORMATION / INSTRUCTIONS

2.1 GENERAL INFORMATION

Catawba County has a wide range of exposures to loss, some of which are ascertainable

from the types of policies currently carried.

This RFP is comprised of the base RFP document, any attachments, and any addenda

released before Contract award, which are incorporated herein by reference.

2.2 RFP SCHEDULE

The table below shows the intended schedule for this RFP. County will make every effort

to adhere to this schedule.

Event

Issue RFP

Submit Written Questions

Provide Responses to Questions

Submit Sealed Proposals

Contract Award

Contract Effective Date

For Coverage Beginning

Responsibility

County

Firm

County

Firm

County

Firm/County

Date and Time

September 11, 2023

October 2, 2023 at 5:00 PM

October 5, 2023 at 5:00 PM

October 17, 2023 at 3:00 PM

TBA

February 1, 2024

July 1, 2024

Page 3 of 15

2.3 PROPOSAL QUESTIONS

Upon review of the RFP documents, Firm(s) may have questions to clarify or interpret the

scope of work in order to submit the best proposal response possible. To accommodate the

Proposal Questions process, Firm shall submit any such questions by the due date

included in the RFP Schedule. Written questions shall be emailed to

tinawright@catawbacountync.gov by the date and time specified in the RFP Schedule. Firm

should enter “RFP #: 24-1003 – Questions” as the subject for the email. Questions received

prior to the submission deadline date, the County’s response, and any additional terms

deemed necessary by the County will be posted in the form of an addendum to the County

website, https://www.catawbacountync.gov/county-services/purchasing/proposal-notices/

and shall become an Addendum to this RFP. No information, instruction or advice provided

orally or informally by any County personnel, whether made in response to a question or

otherwise in connection with this RFP, shall be considered authoritative or binding. Firm

shall rely only on written material contained in an Addendum to this RFP.

2.4 PROPOSAL SUBMITTAL

Sealed proposals, subject to the conditions made a part hereof, will be received at the

address indicated in the table below, no later than 3:00 PM on October 17, 2023. Each

envelope should be clearly labeled with: RFP 24-1003: Insurance Broker and Risk

Management Consulting Services.

Mailing address for delivery of proposal

via US Postal Service

RFP No: 24-1003

Catawba County Government Center

Attn: Purchasing Department

Post Office Box 389

Newton, North Carolina 28658

Office Address of delivery by any other

method (hand delivery, overnight, or

any other carrier)

RFP No: 24-1003

Catawba County Government Center

Attn: Purchasing Department

25 Government Drive

Newton, North Carolina 28658

IMPORTANT NOTE: All proposals shall be physically delivered to the office address listed

above on or before the submission deadline in order to be considered timely, regardless of

the method of delivery. This is an absolute requirement. All risk of late arrival due to

unanticipated delay—whether delivered by hand, U.S. Postal Service, courier or other

delivery service is entirely on the Firm(s). It is the sole responsibility of the Firm to have

proposals physically in this Office by the specified time and date of opening. Attempts to

submit a proposal via facsimile (FAX) machine, telephone or electronic means, including

but not limited to email, in response to this RFP will not be accepted.

Proposals must be submitted with one (1) original and one (1) electronic copy on flash

drive. When responding to this RFP, please follow all instructions carefully. Failure to

follow these instructions in your proposal may be considered a non-responsive submission

and may result in immediate elimination from further consideration.

Critical updated information may be included in Addenda to this RFP. It is important that

all Firms proposing on this RFP periodically check the County website for any Addenda

that may be issued prior to the proposal opening date or complete ATTACHMENT D –

INTENT TO PROPOSE and submit back to County at tinawright@catawbacountync.gov to

be notified when Addenda are issued. All Firms shall be deemed to have read and

understood all information in this RFP and all Addenda thereto.

Page 4 of 15

2.5 PROPOSAL CONTENTS

The County desires personalized and timely Insurance Broker and Risk Management

Consulting Services. Proposers who demonstrate the professional capability, expertise and

experience in handling accounts of similar size and scope to Catawba County will receive

favorable consideration.

Proposals shall, at a minimum, include the following information:

1. The introduction should summarize in a brief and concise manner the Firm’s

understanding of the services requested in this RFP. Please provide a brief history and

description of your Firm. This description should include general information regarding

organizational structure, size, years in business, capabilities and areas of specialization.

2. The proposal must describe how Firm meets or exceeds the listed qualifications

contained in Section 4 - Qualifications. In addition, Firm must complete ATTACHMENT A

– BROKER QUESTIONAIRE.

3. Identify all personnel who will be responsible for servicing the County’s account.

Proposals should include the qualifications and experiences of account executive personnel

and technical support persons who will be directly responsible for servicing each

component of the County’s program. A proposed plan for delivering account services in a

personalized and timely manner should be included and clearly explained.

4. Describe technical skills of staff relating to various insurance types and knowledge

of certain internal risk management administrative considerations (insurance budgets,

premium allocations, contractual risk transfer, legal trends, etc.)

5. Provide the base broker fee and/or how your Firm will be compensated annually.

Identify all services included in this annual base compensation. List any optional services

that are not included in the base compensation and the fee for each such service.

6. Provide a detailed summary of any litigation, claim(s), or contract dispute(s) filed by

or against the Firm in the past five (5) years that are related to the services that the Firm

provides in the regular course of business. The summary shall state the nature of the

litigation, claim, or contract dispute; a brief description of the case; the outcome or

projected outcome; and the monetary amount involved. If no litigation claim(s) or contract

dispute(s) have been filed by or against the Firm in the past five (5) years, please state that.

7. List any regulatory or license agency sanctions. If no license sanctions against the

Firm, please state that.

In addition to the above, Firm(s) shall populate all attachments to this RFP that

require the Firm to provide information and include an authorized signature where

requested, as outlined below. Firm RFP responses shall include the following completed

attachments:

a) Completed and signed ATTACHMENT A: BROKER QUESTIONAIRE

b) Signed ATTACHMENT B: PROPOSER’S DECLARATION

c) Completed ATTACHMENT C: REFERENCE DISCLOSURE FORM

9. References. Firm must include in proposal response a completed ATTACHMENT C:

REFERENCE DISCLOSURE FORM to provide required information for a minimum of three

(3) references. The County may contact these users to determine quality level of the services

Page 5 of 15

#24-1003 - Request for Proposals - Insurance Broker and Risk Management Consulting Services

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