Request for Proposal - UAM Bookstore

STATE OF ARKANSAS
University of Arkansas at Monticello
346 University Drive
Monticello, AR 71656
REQUEST FOR PROPOSAL
SOLICITATION DOCUMENT
SOLICITATION INFORMATION
Solicitation Number: AA252602 Solicitation Issued: March 31, 2026
Description: Campus Bookstore Operations
Board of Trustees (the "Board") of the University of Arkansas for the University of
Agency:
Arkansas at Monticello (the "University" or "UAM")
RESPONSE DUE DATE
Proposal Response Due Date: May 8, 2026 Time: 3:00 p.m., Central Time
Proposal submissions for this Request for Proposals must be delivered to the UAM Procurement Office on or
before the submission deadline. Proposals received after the submission deadline may be rejected as
untimely. See Section 1.2 for information regarding Live Bid Openings.
DELIVERY OF RESPONSE DOCUMENTS
UAM Finance and Administration
Office of Procurement
346 University Drive
Administration Building, Room 101-A
Delivery Address and
RFP Opening Location Monticello, AR 71656
Delivery providers, USPS, UPS, and FedEx deliver mail to the delivery street
address on a schedule determined by each individual provider. These providers will
deliver based solely on the street address. Prospective Contractors assume all
risk for timely, properly submitted deliveries.
Seal outer packaging and properly mark with the following information. If outer
packaging of proposal submission is not properly marked, the package may be
opened for proposal identification purposes.
Proposal's Outer
Packaging Solicitation number
Date and time of bid opening
Prospective Contractor's name and return address
DEPARTMENT NAME CONTACT INFORMATION
Department Buyer: Thomas Lafever Buyer's Direct Phone Number: 870-460-1722
Email Address: lafever@uamont.edu Department Main Number: 870-460-1022
Department Website: https://www.uamont.edu/Fin-Admin/purchasing.html

SECTION 1 - INFORMATION AND INSTRUCTIONS
1.1 INTRODUCTION
This Request for Proposal (RFP) is issued by the University of Arkansas at Monticello (UAM) for the UAM
Office of Procurement to obtain pricing and a contract(s) for the Campus Bookstore Operations.
Direct all communications regarding this Solicitation to the Buyer on page one (1) of the RFP.
1.2 LIVE PROPOSAL OPENING
Please attend the proposal opening in person if desired. The sealed proposals will be opened publicly at
University of Arkansas at Monticello, Administration Building Suite 101 Monticello, AR 71656 at 3:00 pm
on May 8, 2026.
1.3 OBJECTIVE AND GOALS
UAM seeks to receive proposals for contracting the operations of the UAM Bookstore.
The University's objectives for the Bookstore management and operation are listed below. It is expected
that the Contractor shall adopt the following objectives for the management and operation of the
Bookstore:
1. To provide the University community with a full range of merchandise and services expected
from a quality academic bookstore, including textbook rentals and digital textbooks.
2. To have sufficient quantities of textbooks and related supplies and materials, as required or
recommended by the faculty for academic courses, available for purchase by students at the
specific times the items are needed.
3. To ensure that the textbooks and editions of textbooks (whether paper or electronic) specified
by the University are available for sale.
4. To provide a wide selection of current trade, academic and technical literature in support of
required material for the academic disciplines of the University.
5. To offer a significant selection of "soft goods" such as office supplies, incidental household
goods for resident students, personal care items, University emblematic apparel, memorabilia
and other miscellaneous items.
6. To provide timely response to customers requiring special order literature and other such
materials.
7. To provide textbooks and other quality merchandise to the University community under pricing
policies that are both fair and competitive for like or similar quality, as compared to other
university bookstores and also with retail establishments in the surrounding area.
8. To keep apprised to new merchandise of interest to the University community.
9. To minimize out-of-stock situations on textbooks.
10. To provide for efficient customer traffic flow during rush periods and minimize time spent by
customers in waiting lines.
11. To meet the bookstore needs of the patrons with various disabilities. ADA requirements must
be adhered to in all aspects of the management and operation of the Bookstore.
12. To provide employment opportunities for students.
13. To become involved in the academic, cultural, and social environment of the University, taking
advantage of opportunities to offer special merchandising and other assistance based upon the
University's ongoing and unique activities.
14. To be familiar with and discuss provisions of the Higher Education Opportunity Act of 2008, Text
Book Division, as well as State of Arkansas Act 175 of 2007 related to regulation of textbook
sales and prompt notice of adoption of textbooks for state-supported institutions of higher
education.
15. To provide the option of online purchasing of textbooks and other merchandise.
Rev 08/2025 Page 2 of 24

NOTE: Office Supplies for all Departments of UAM will not be purchased from the UAM
Bookstore. The State of Arkansas offers a contract for these supplies.
1.4 BACKGROUND AND CURRENT ENVIRONMENT
The University consists of the main campus in Monticello, the UAM College of Technology-Crossett,
and the UAM College of Technology-McGehee. The Monticello location provides both
undergraduate and graduate degree programs to residential and commuting students. The Crossett
and McGehee locations provide technical programs as well as a variety of college-transferable
courses. The University has an all campuses operating budget (educational and general/auxiliary) of
approximately $51 million. All facilities of the University of Arkansas at Monticello campus(s) are
tobacco free.
The University's fall semester begins usually in mid August of each year. The current Bookstore is
operated by Follett, and reports to the Business Manager. Previous gross sales for July 1, 2024 to June
30, 2025 are approximately $875,000. Current year is expected to be approximately the same. The
Bookstore contains approximately 2,376 square feet of retail space and 753 square feet of storage and
office space. Current hours of operation are 8:00 A.M. to 4:00 P.M. Monday - Friday.
1.5 TYPE OF CONTRACT
A. As a result of this RFP, UAM intends to award a contract to a single Contractor.
B. The anticipated starting date for any resulting contract is July 1, 2026, except that the actual contract
start date may be adjusted unilaterally by UAM for up to three (3) calendar months. By submitting a
signed proposal in response to the RFP, the Prospective Contractor represents and warrants that it
will honor its proposal as being held open as irrevocable for this period.
C. The initial term of a resulting contract will be for one (1) year. Upon mutual agreement by the
Contractor and UAM, the contract may be renewed for up to six (6) additional one-year terms or
portions thereof, not to exceed a total aggregate contract term of seven (7) consecutive years.
1.6 DEFINITION OF TERMS
A. Unless otherwise defined herein, all terms defined in Arkansas Procurement Law have the same
meanings herein.
B. "Prospective Contractor" means a responsible offeror who submits a proposal in response to this
Solicitation.
C. The terms "Request for Proposal," "RFP," and "Solicitation" are used synonymously in this document.
D. "Requirement" means a term, condition, provision, deliverable, Specification, or a combination
thereof, that is obligated under the Solicitation, resulting contract, or both.
E. "Responsive Proposal" means a proposal submitted in response to this Solicitation that conforms in
all material respects to this RFP.
F. "Shall" and "must" mean the imperative and are used to identify Requirements.
G. "Specification" means any technical or purchase description or other description of the physical or
functional characteristics, or of the nature, of a commodity or service. "Specification" may include a
description of any Requirement for inspecting, testing, or preparing a commodity or service for
delivery.
H. "State" means the State of Arkansas. When the term "State" is used herein to reference any
obligation of the State under a contract that results from this Solicitation, that obligation is limited to
the Department using such a contract.
1.7 SOLICITATION SCHEDULE
For informational purposes, a Solicitation Schedule is provided below; however, dates listed and noted
with an asterisk (*) are anticipated dates only and are subject to change at the discretion of the State. All
times are listed in Central Time.
Rev 08/2025 Page 3 of 24

TABLE A: TENTATIVE SOLICITATION SCHEDULE
ACTIVITY DATE
RFP Release to Prospective Contractors March 31, 2026
Deadline for Prospective Contractor Questions April 13, 2026, 4:30 p.m.
Answers to Questions Posted to Website Location April 17, 2026
Proposal Due Date May 8, 2026
Committee Evaluations Period May 11-May 15, 2026
Post Anticipation to Award* May 18, 2026
Award Contract* June 1, 2026
1.8 CLARIFICATION OF SOLICITATION
A. Submit questions requesting clarification of information contained in this Solicitation via email to the
Buyer on page one (1) of the RFP by the date and time listed in Table A.
1. For each question submitted, Prospective Contractor should reference the specific Solicitation
item number to which the question refers.
2. Prospective Contractors' written questions will be consolidated and responded to by the State as
deemed appropriate. The State's consolidated written response is anticipated to be posted to the
Solicitation posting by the close of business on the date provided Table A. If Prospective
Contractor questions are unclear or non-substantive in nature, the State may request clarification
of a question(s) or decline to answer.
B. The Prospective Contractor should notify the Buyer of any term, condition, etc., that precludes the
Prospective Contractor from submitting a compliant, Responsive Proposal. Prospective Contractors
should note that it is the responsibility of the Prospective Contractor to seek resolution of all such
issues, including those relating to the terms and conditions of the contract, prior to the submission of
a proposal.
C. Prospective Contractors may contact the Buyer with non-substantive questions at any time prior to
the proposal opening.
D. An oral statement by UAM will not be part of any contract resulting from this Solicitation and may not
reasonably be relied on by any Prospective Contractor as an aid to interpretation unless it is reduced
to writing and expressly adopted by UAM.
E. Only an addendum written and authorized by the State will modify the Solicitation.
1.9 RESPONSE DOCUMENTS
A. Original Technical Proposal Packet
1. Prospective Contractors shall utilize the Technical Proposal Packet to submit their responses.
2. The following items are proposal submission requirements and must be submitted as a
hardcopy part of a Prospective Contractor's proposal response.
a. Original signed Proposal Signature Page. Signature may be ink or digital.
b. One original hardcopy of the Technical Proposal response to the Information for Evaluation
section included in the Technical Proposal Packet, which must be in the English language.
c. One original hardcopy of the completed Official Solicitation Price Sheet.
i. Include a sealed envelope with the cost information, clearly labeled "Cost Proposal" with
the material mentioned above. Vendors who fail to submit a cost separately will be
considered non-responsive.
ii. Pricing must be proposed in U.S. dollars and cents.
Rev 08/2025 Page 4 of 24

iii. Quantities stated are estimates only and are not guaranteed. Prospective Contractor
must submit unit price on the estimated quantity and unit of measure specified.
The State may order more or less than the estimated quantity on term contracts, and
the Contractor shall sell to the university quantities ordered at no more than the
submitted price.
iv. If pricing documents do not allow for accurate pricing, Prospective Contractor should
notify the Buyer at least seventy-two (72) hours before the proposal opening time.
v. Prices must be firm offers and adjustments may be negotiated at the time of contract
renewal/annually/quarterly.
A request for a price increase must include supporting documentation demonstrating
that the increase in contract price is based on an increased cost to the Contractor
and that the proposed pricing is still competitive in the marketplace. The State has
the right to approve or deny any request for a price adjustment.
vi. Discount from list pricing is not acceptable unless requested elsewhere in the
Solicitation.
vii. State or local sales taxes should not be included in the price. Trade discounts should be
deducted from the unit price and the net price should be shown in the Pricing Response.
viii. State law requires that the proposal be submitted no later than the date and time
specified in this RFP. Vendors mailing proposals should allow a sufficient mail delivery
period to ensure timely receipt of their proposals by the above office.
ix. Any proposals received after the publicly scheduled opening date and time will be
immediately disqualified. Prior to the RFP award, all proposals shall be guaranteed and
binding for a period of not less than ninety (90) days past the proposal submission
deadline (opening date).
d. Proposed Subcontractors Form (see SRV-1, section 14)
e. Copy of Prospective Contractor's Equal Opportunity Policy.
i. Pursuant to Arkansas Code Annotated 19-60-104, OSP requires a Prospective
Contractor bidding on a state contract to submit a copy of the Prospective Contractor's
Equal Opportunity (EO) Policy.
ii. Prospective Contractors not required by law to have an EO Policy must submit a written
statement to that effect.
3. The following items, which must be submitted prior to a contract award to the Prospective
Contractor, may also be included with the Prospective Contractor's proposal:
a. EO 98-04: Contract and Grant Disclosure Form.
b. Voluntary Product Accessibility Template (VPAT), if applicable.
4. Prospective Contractors should not include any other documents or ancillary information, such
as a cover letter or promotional/marketing information.
B. Additional copies
1. In addition to the original Technical Proposal Packet, the following items should be submitted:
a. Five (5) complete hardcopies (marked "COPY") of the Technical Proposal Packet.
b. One (1) electronic copy of the Technical Proposal Packet.
c. One (1) electronic copy of the Official Solicitation Price Sheet.
d. One (1) redacted (marked "REDACTED") copy of the original Technical Proposal Packet if
applicable (see Proprietary Information).
Rev 08/2025 Page 5 of 24

2. Electronic copies should be submitted on flash drives and in PDF format.
3. All additional hardcopies and electronic copies must be identical to the original hardcopy.
a. In case of a discrepancy, the original hardcopy governs.
4. If UAM requests additional copies of the proposal, the copies must be delivered within the
timeframe specified in the request.
C. Prospective Contractors should not alter language in Solicitation document(s) or Official Proposal
Price Sheet provided by the State.
D. Prospective Contractor's proposals cannot be altered or amended after the proposal opening except
as permitted by law or rule.
E. Prospective Contractors may submit multiple proposals.
F. Proposals may be withdrawn by written notice by the Vendor's authorized representative at any time
prior to the date set for the RFP opening.
SECTION 2 - REQUIREMENTS
2.1 PROSPECTIVE CONTRACTOR MINIMUM QUALIFICATIONS
If a contract is awarded as a result of this RFP, and all relevant reviews and approvals obtained, the
offeror awarded the contract shall have the exclusive rights to market and operate, as an independent
contractor, the UAM Bookstore on the main campus of the University of Arkansas at Monticello.
Proposals are required for the main campus only but vendors are encouraged to include plans for the
McGehee and Crossett campuses. An independent contractor is defined as the business or corporation
that provides goods and services to University of Arkansas at Monticello as specified in this RFP. The
Contractor must be registered with the Arkansas Secretary of State to do business in the State of
Arkansas and be in good standing. The Contractor must have sufficient personnel (at least three or more
employees), or a credible plan, to fully staff the UAM Bookstore 5 days a week from 8:00 am through 4:30
pm. The Contractor must have any and all permits or licenses required by applicable law and local
ordinance. The Contractor shall provide, at his/her own expense, all required supplies, materials and
equipment not provided by the University. The Contractor shall be responsible for all costs of marketing
and operations of said facility, including but not limited to, maintaining adequate staffing, inventory,
supplies and maintenance not provided by the University. The University will provide existing interior
space and all utilities.
The Contractor cost of said operations shall include, but not be limited to, the following:
2.1.0 Cost of all staffing required for complete marketing and operations of the Bookstore.
2.1.1 Cost of maintenance or replacement of all furnishings and equipment. Contractor will be required
to fully furnish the Bookstore, including fixtures and equipment.
2.1.2 Contractor will provide normal every-day type maintenance of the allotted space, furnishings,
equipment and related items and the repair/replacement of such to the satisfaction of the
University. Normal every-day type maintenance is defined as, but not limited to, changing of light
bulbs, replacement of light or electrical outlets, etc.
The University will properly make all repairs to the facilities, which are required as a result of
"normal wear and tear" and not caused by negligence of the Contractor or his/her employees.
Damages caused by carelessness or negligence of the Contractor or his/her employees or
vendors shall be repaired promptly at the Contractor's expense.
Rev 08/2025 Page 6 of 24

Facilities are defined as walls, ceiling, plumbing, light fixtures and floors. All equipment used in
the normal every day operation will be Contractor's responsibility to maintain and repair. The
University will supply the facilities and utilities. All equipment and furnishings will be the
responsibility of the Contractor. Any cost directly and clearly connected to abuse or negligence
by the Contractor or its contractors shall be charged to the Contractor. The Contractor shall keep
all said furniture, equipment, common area lighting, etc. in a proper condition and repair.
Normal Wear and Tear is defined as the act of wearing under normal use (not abuse): to impair
or diminish by use of attrition; to consume or waste gradually by fatigue, use by the passage of
time according to the life expectancy of each piece of equipment (each piece of equipment has
its own life depreciation). Examples of "normal wear and tear" include, but are not limited to, a
faucet washer will wear out due to constant use of the unit, a door closer will wear out due to
constant use, etc. Examples of items that are not "normal wear and tear" include, but are not
limited to, broken knobs of a cabinet, broken switch cover plates, etc.
2.1.3 Any additional equipment not included in the initial design of the facility, which requires the use
of electricity, must be approved by the Director of the UAM Physical Plant before installation.
2.1.4 Maintenance and repair of all office equipment, including office furniture, computers, calculators,
cash registers, etc.
2.1.5 Labor and labor relations.
2.1.6 Completed insurance coverage (UAM will provide insurance on the building only).
2.1.7 Telephone expense, except for "on campus services".
2.1.8 Management and staffing salaries and fringe benefits.
2.1.9 Personnel and the training of such. Describe your suggested training program.
2.1.10 Legal and professional advice.
2.1.11 Field audits and controls.
2.1.12 Annual audited reports. NOTE: The Contractor shall provide the Vice Chancellor for Finance
and Administration a complete set of audited financial statements each fiscal year.
2.1.13 Motor vehicles, if needed, which are required by the Contractor to perform the contract.
2.1.14 Normal stock and inventory of the Bookstore.
2.1.15 Lock Changes - The Contractor, at his/her expense, must change locks for the Bookstore area
to maintain security. The Director of the UAM Physical Plant must approve all systems. The
UAM Physical Plant and the UAM University Police Department shall have full access to the
Bookstore in case of an emergency.
2.1.16 Without additional expense to the University, the Contractor shall be responsible for, and pay
all, applicable federal, state, and local taxes and shall comply with all local laws, ordinances
and regulations and shall obtain and pay for all permits, licenses, etc., unless otherwise specified.
2.2 SCOPE OF SERVICES AND GENERAL REQUIREMENTS
2.2.1 The Contractor shall be responsible for the full operation, maintenance and appearance of the
interior of the Bookstore, including decorating and custodial services. No physical changes will
be made without the consultation and written approval of the Vice Chancellor for Finance and
Rev 08/2025 Page 7 of 24

Administration. The Contractor will be required to provide all furnishings, fixtures and equipment
for the Bookstore.
2.2.2 The Contractor agrees to provide Bookstore services as described in the Proposal and guarantee
annual compensation for the exclusive right to offer Bookstore service on the University of
Arkansas at Monticello campus. If a guaranteed "base of gross sales" is used to determine
the payment to the University, then the respondent must address the issue of: if gross
sales exceed the guaranteed base used for the annual payment, what will be used as the
basis for determination of additional consideration to be paid to the University.
2.2.3 The Contractor agrees to make these payments to University of Arkansas at Monticello on a
monthly or quarterly basis.
2.2.4 The Contractor shall not increase the pricing structure of the originally agreed upon category of
items without the written approval of the Vice Chancellor for Finance and Administration as
referred to below in 2.2.9.
2.2.5 The Contractor agrees to supply UAM with complete and true records of sales to include period
and dates covered. Address how this will be accomplished.
2.2.6 The Contractor shall assume all bookstore operating costs including, but not limited to, inventory,
labor (including management and supervisory), fringe benefits, all taxes (including payroll taxes
and sales taxes), insurance, license, permits, equipment repairs, replacement, in-store security
and in-store custodial services.
2.2.7 The Contractor shall submit a monthly-unaudited financial statement, which is to include a profit
and loss statement, to the Vice Chancellor for Finance and Administration.
2.2.8 The Contractor shall confer with UAM in the establishment of store hours in order to adequately
service day and possibly evening services. List your suggested hours of operation.
2.2.9 The University has attempted to keep the costs of providing and attaining a basic education as
low as possible. The Contractor shall indicate their pricing policy below:
1. All new textbooks, paperback books and trade books shall be sold at a price of
2. Used textbooks in saleable condition shall be sold at
3. All other merchandise shall be marked up to reflect a usual gross profit margin of
4. Any net priced merchandise (invoiced at a net cost) may be priced to reflect the usual industry
gross margin of .
5. University of Arkansas at Monticello may request and shall receive from the vendor
appropriate documentation that the above pricing policies are being practiced.
2.2.10 The Contractor shall post conspicuously and without equivocation store policies concerning
refunds, buy-backs, exchanges, check cashing and special orders. The Contractor shall
prepare, distribute and otherwise make available to every student, a handout brochure or leaflet
outlining these policies.
2.2.11 The Contractor shall purchase used textbooks based upon a schedule that is timely, practical
and convenient to both the Bookstore and its customers.
2.2.12 The Contractor shall be responsible for on-campus Bookstore telephone service, which is
provided by UAM at the current cost.
Rev 08/2025 Page 8 of 24

2.2.13 The Contractor shall make every effort to secure and have available used texts. It should be
clearly posted in the Bookstore what procedures are to be followed in the purchase and sale of
used texts to the Bookstore. Address your company's used book policy and objective for
used books to new books ratio.
2.2.14 Regalia - describe the cap and gown services to be provided.
2.2.15 The Contractor shall state whether operation of university and college bookstores is their primary
business.
2.2.16 If Contractors are owned by another company, please state name and address of the parent
company.
2.2.17 Parking on University property, by Contractor's employees, shall be governed by the same
regulations and fees as apply to University employees. The Contractor will also be responsible
for the payment of any and all unpaid fines levied for parking violations of his/her employees.
Contractor employees will be required to secure a faculty/staff parking permit that will be used
on the campus.
2.2.18 The University will consider some renovations to the Bookstore area that would be at the expense
of the Contractor. Bidders are encouraged to make suggestions for interior design changes for
this location. Suggestions should include brief illustrations, descriptions of renovations,
breakdown of estimated costs for each item by area, and suggested schedule of when the work
should be started and completed. Any proposed renovation specifications and plans will be
subject to approval by the University's Vice Chancellor for Finance and Administration.
2.2.19 The Proposer is to describe automation plans (e.g. Point of Sale system) for the efficient and
effective management of the UAM Bookstore. All systems are to be fully compatible with the
University's computer system. For each area to be automated, Proposer is to provide a brief
description of what the automated system will do. Proposer is to indicate if this automated system
can, or will be tied to the Proposer's central computer system and, if so, when it may be installed,
and what functions this networking will provide. Proposer is to indicate the type of backup system
or procedures that are to be utilized in the case that the system is temporarily inoperative.
Proposer is also to describe how this system will interact with the Financial Aid package currently
being used at UAM and the purchase of textbooks and material by students using their financial
aid benefits. The successful proposer must have the capability to transfer financial aid
transactions from the bookstore Point of Sale system to the General Ledger system. The current
Financial Aid and General Ledger software at UAM is Workday.
This function may require a substantial investment by the Contractor for hardware and/or
software.
Any issues that may arise between the Contractor and the Vice Chancellor for Finance and
Administration will be resolved to mutual satisfaction. In the event that such a solution is not
attainable, the final determination will rest with the Vice Chancellor for Finance and
Administration.
For preparing Proposals, Contractors may use any standard form that they normally use.
Narrative type submission is preferred. Be sure to include all percentages, figures, etc., where
they are specially requested. See item 1.6.
Rev 08/2025 Page 9 of 24

2.2.20 Experience
The proposal must detail the respondent's familiarity and proven experience with this type of contract
and demonstrated ability to serve the University's needs for services associated with these activities.
The respondent must detail its familiarity and ability to provide quality service meeting industry and
government guidelines.
2.2.21 Project Understanding
The proposal must specify the respondent's capability to perform the work requested. The proposal
should provide detailed plans for meeting the objectives of the contract to include, time frames for
deliverables, and each activity and requirement outlined in the proposal. Specifically address your
suggestion(s) on the transition to minimize disruption. How do you suggest the transition
be accomplished to assure delivery of Textbooks in a timely manner for the summer and fall
semesters of 2026?
2.2.22 Cost Analysis
For the exclusive right to offer Bookstore services as described in the Proposal on the Monticello
campus. Vendor offers the following financial arrangements:
1. A guaranteed annual royalty payment. The minimum amounts shall be paid to the
University as revenue as follows:
a. Guaranteed Annual Minimum: $
b. Percent Commission to the University from Gross Revenue over $ %
c. Percent Commission to the University from Gross Revenue over $ %
d. Minimum Capital investment: $
e. Total Capital investment commitment over a -year term.
f. Capital investment consistent with the University's facilities/education plans.
2. Vendor's alternative or additional financial proposal:
a. Please explain in detail.
2.2.23 Services to be Provided
All services to be performed and materials to be produced under the contract will be accomplished
in accordance with the contract to be entered into, and where deemed appropriate by the University,
in consultation with the University. All procedures developed and products provided under the
contract will be subject to final approval by the University. All records and data pertaining to the
contract will remain the property of the University. The Contractor will conduct meetings with the
University staff in Monticello, Arkansas, as required to assure a successful partnership.
2.2.24 Respondent's Qualification and Credentials as Related to the Proposal
In this section, the Respondent shall provide an organizational chart displaying his/her overall
business structure and the proposed project structure. The Respondent shall also state the
qualifications and credentials of his/her company, in terms of proven experience through similar
projects, reputation, etc.
Respondents shall include the number and a description of recent similar projects successfully
completed. A statement shall be included specifying the extent of responsibility on each described
project.
Rev 08/2025 Page 10 of 24