Request for Information: Website Redesign for UNC Chapel Hill

Agency:	State Government of North Carolina
State:	North Carolina
Type of Government:	State & Local
NAICS Category:	541511 - Custom Computer Programming Services
Posted Date:	Mar 3, 2026
Due Date:	Mar 17, 2026
Solicitation No:	65-RFI03032026VLG
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Solicitation Number:	65-RFI03032026VLG
Project Title:	Request for Information: Website Redesign for UNC Chapel Hill
Description:	The University of North Carolina at Chapel Hill Marketing and Communications Department is conducting this RFI as market research to determine variables to consider for a Redesign and Development of University Website www.unc.edu and The Well, webpage
Opening Date:	3/17/2026 5:00 PM
Posted Date:	3/4/2026
Status:	Open
Department:	UNC - CHAPEL HILL


Solicitation Number * 65-RFI03032026VLG	Department UNC - CHAPEL HILL	Status Reason Open
Opening Date 2026-03-17T17:00:00.0000000	Posted Date * 2026-03-03T21:07:20.0000000Z	Primary Commodity Code Computer services
Mandatory Conference/Site Visit — —	Special Instructions —	Solicitation Type * Select RFP IFB RFI
Owner Veronica Green
Description The University of North Carolina at Chapel Hill Marketing and Communications Department is conducting this RFI as market research to determine variables to consider for a Redesign and Development of University Website www.unc.edu and The Well, webpage

Attachment Preview

THE UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL

Department: Communications and Marketing REQUEST FOR INFORMATION (RFI) NO. 03032026VLG

Due Date: March 17, 2026, by 5:00PM EST

Refer ALL Inquiries regarding this RFI to:

Veronica Green

IT Services Category Manager

Veronica.Green@UNC.edu

Issue Date: March 3, 2026

Description: Redesign and Development of University

Website www.unc.edu and The Well, webpage.

RFI SUBMITTAL: Vendor’s response to this RFI must be submitted through the Sourcing Tool. For training on

how to use the Sourcing Tool to Vendors should go to the following site:

https://eprocurement.nc.gov/training/vendor-training.

Questions or issues related to using the Sourcing Tool itself can be directed to the North Carolina eProcurement

Help Desk at 888-211-7440, Option 2. Help Desk representatives are available Monday through Friday from 7:30

AM EST to 5:00 PM EST.

NOTICE TO VENDOR

Request for Information (RFI) will be received electronically via eVP the electronic Vendor Portal (eVP),

https://evp.nc.gov), until March 17,2026 by 5:00PM EST

QUESTIONS

Submit written questions to Veronica Green until March 10.2026. Questions may be submitted by e-mail to

[Veronica.Green@UNC.EDU Please insert “RFI No. 03032026VLG Questions” in the subject matter of your e-mail.

A summary of all questions and answers will be posted to the electronic Vendor Portal (eVP), https://evp.nc.gov),

as an addendum to this RFI.

EXECUTION

VENDOR NAME:

E-MAIL:

STREET ADDRESS:

P.O. BOX:

ZIP:

CITY & STATE:

TELEPHONE NUMBER:

TOLL FREE TEL. NO:

TYPE OR PRINT NAME & TITLE OF PERSON SIGNING:

FAX NUMBER:

AUTHORIZED SIGNATURE:

DATE:

Version 11.2024

Page 1 of 8

THE UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL

1.0 OBJECTIVE & PURPOSE

The intent of this Request for Information (RFI) is to gather information for a possible future solicitation, which

may result in a contract for The University of North Carolina at Chapel Hill for its Department of Marketing and

Communications. (Department).

THE DEPARTMENT MAKES NO COMMITMENT TO ACQUIRE ANY SERVICES UNDER THIS RFI. DEPARTMENT WILL

NOT PAY FOR INFORMATION RECEIVED IN RESPONSE TO THE RFI. THE VENDOR SOLEY BEARS ANY COSTS

INCURRED IN PREPARATION AND SUBMISSION OF A RESPONSE.

This RFI is issued for information and planning purposes only and does not constitute a solicitation. Responses to

the RFI will not be returned nor will the Department conﬁrm receipt of the RFI response. Whatever information

is provided in response to this RFI will be used to assess tradeoﬀs and alternatives available for determining how

to proceed in the acquisition process. Responses to this RFI are not oﬀers and cannot be accepted by the

Department to form a binding contract.

All interested vendors are requested to provide a written response to the request below. A response to this RFI

is necessary to assist the Department in determining the potential levels of interest, adequate competition,

market maturity, and service capabilities within the business community.

The Department requests detailed vendor speciﬁc and industry standard information on how your ﬁrm would

address the items in the following sections of this RFI.

2.0 INTRODUCTION

The Department is conducting this RFI as market research to determine variables to consider for a Redesign

and Development of University Website www.unc.edu and The Well, webpage

Based on the responses to this RFI, Department may further solicit for the requirements that most meet its

needs regarding cost, performance, delivery method, growth potential, scalability and least disruptive to

operations.

3.0 BACKGROUND & CURRENT STATUS

The University of North Carolina at Chapel Hill, the nation’s ﬁrst public university, is a global higher education

leader guided by the principle of First. And For All. A member of the prestigious Association of American

Universities, Carolina is ranked No. 1 in best value for academic quality in U.S. public higher education. Carolina

is committed to ensuring that every student who earns admission can come to Carolina and thrive. Addressing

the greatest challenges of our time through innovative teaching, research and public service, Carolina is an

engine of opportunity for the next generation of students, the economy and public progress in North Carolina

and beyond. Carolina facts and ﬁgures can be found on the By the Numbers webpage.

4.0 RFI PROCEDURES

The Department recognizes that considerable eﬀort may be required in preparing a response to this RFI.

However, respondents are advised that this is a request for information only, and not a request for services.

Respondents shall bear all costs for preparing their RFI response. Respondents to this RFI are asked to be

thorough and concise.

Version 11.2024

Page 2 of 8

THE UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL

Entities who submit documentation in response to this RFI may be invited to present their ideas. An in-person

presentation by an entity that submits documentation or participates in discussion or demonstrations in

response to this RFI will not serve as a basis for precluding that entity from responding to any future solicitation

regarding handling and disposition services.

All responses, inquiries, or correspondence relating to or in reference to this RFI, and all documentation

submitted by the various respondents shall become the property of the Department when received. The

responses to this RFI, any follow-up questions and presentations to the Department may be used to develop

any future solicitation.

5.0 Schedule

Respondents will have two (2) weeks to prepare their submissions to this RFI. Responses must be received by

the date and time speciﬁed in this RFI. Respondents may also be invited to present and discuss their solutions.

This could be virtually or in person. Respondents will be notiﬁed of the speciﬁc date and time at least two (2)

weeks in advance of their presentation.

6.0 Clariﬁcation Questions

Clariﬁcation questions regarding this RFI will be accepted until March 9, 2026. All questions must be submitted

in writing to the email address speciﬁed on the cover sheet of this RFI. An addendum containing clariﬁcation

questions, and their answers will be issued as an addendum to this RFI, though eVP.

7.0 Response

The Department is not interested in brochures or “boilerplate” responses. Instead, responses should clearly

deﬁne how the Vendor’s proposed solution(s) would meet the Department’s business requirements. Any issues

or exceptions to the Department’s requirements should also be identiﬁed and explained in detail. The Vendor

shall provide the following in their response:

1. Executed RFI

2. Transmittal Letter

The transmittal letter should be in the form of a standard business letter and should be signed by a

respondent-authorized individual.

3. General Information

Respondent information:

a) Name of Company

b) Contact Person

c) Address, Telephone Number, Email Address

d) Brief history of company

Version 11.2024

Page 3 of 8

THE UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL

4. Required Agency Qualiﬁcations:

• Three examples of redesigns and documents outlining each process, with the inclusion of at

least one .edu redesign if vendor has completed one in the past year. As this work will be on a

WordPress site, any examples of development for WordPress will be critical.

• References from current clients who received the same services as described in the RFI response

• Team bios, including each person’s responsibilities and expertise.

5. Desired Agency Qualiﬁcations:

• Knowledge of the opportunities and challenges associated with a collaborative creative process

in the higher education environment.

• Familiarity with UNC-Chapel Hill.

6. Content

Interested ﬁrms shall submit a response to this RFI together with:

• Marketing materials including information on your ﬁrm

• Detailed description of the product(s), services and capabilities available to the Department

• Representative cost estimates

• Recommended implementation strategy

• Timeline estimates

The response should deﬁne all services that will be required by the proposed solution. The response

should also include:

• The vendor’s understanding of the project and services by addressing the Department’s business

requirements;

• An estimated total cost of ownership for the solution including continued compliance with

emerging industry standards.

7. Cost and Schedule Estimates

These cost estimates are not formal quotes and have no bearing on any future solicitation for solutions.

This information is for research and planning purposes only.

• Cost Estimates for initial solution implementation to include hardware, software and services.

Version 11.2024

Page 4 of 8

THE UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL

• Cost Estimate for total cost of ownership

• Deﬁne any limitations to cost estimates

• Describe DEPARTMENT resources required to implement and support solution

• Describe all related charges or fees, for a solution proposed.

8. Multiple Responses

Multiple responses will be accepted from a single vendor provided that each response is

comprehensive, meets all of the state’s requirements, and is truly unique. Please submit responses

separately and clearly indicate responses as “Response #1, Response #2, etc.

8.0 CONFIDENTIAL INFORMATION

In accordance with 09 NCAC 06B.0103 the State may maintain conﬁdentiality of certain types of information

described in N.C. Gen. Stat. 132-1 et. seq. Such information may include trades secrets deﬁned by N.C. Gen. Stat.

132-1.2. Respondents may designate appropriate portions of its response conﬁdential, consistent with and to the

extent permitted under the Rules and Statutes set forth above, by marking the pages containing conﬁdential

information with boldface type at the top and bottom of each such page stating “CONFIDENTIAL.” By so marking

any page, the Respondent warrants that is has formed a good faith opinion, having received such necessary or

proper review by counsel and other knowledgeable advisers that the portions marked conﬁdential meet the

requirements of the Rules and Statutes set forth above. The State may serve as custodian of Respondent’s

conﬁdential information and not as an arbiter of claims against Respondent’s assertion of conﬁdentiality. If an

action is brought pursuant to N.C. Gen. Stat. 132-9 to compel the State to disclose information marked

conﬁdential, the Respondent agrees that it will intervene in the action through its counsel and participate in

defending the State, including any public oﬃcial(s) or public employee(s). The Respondent agrees that it shall hold

the State and any oﬃcial(s) and individual(s) harmless from any and all damages, costs, and attorney’s fees

awarded against the State or oﬃcial or individual in the action. The State agrees to promptly notify the Respondent

in writing of any action seeking to compel disclosure of Respondent’s conﬁdential information. The State shall

have the right, at its option and expense, to participate in the defense of the action through its counsel. The State

shall have no liability to Respondent with respect to the disclosure of Respondent’s conﬁdential information

ordered by a court of competent jurisdiction pursuant to N.C. Gen. Stat. 132-9 or other applicable law.

All information received in response to the RFI that is marked Conﬁdential will be handled accordingly. The

Department shall not be liable for or suﬀer any consequential damages for any proprietary information submitted

and not properly identiﬁed. Proprietary information will be safeguarded in accordance with the applicable state

regulations.

9.0 SCOPE OF WORK AND KEY DELIVERABLES:

Strategic Goal: Content Distribution and Manager Customization

Our content and key information is at the heart of the new website. After content producers submit

their work, unit managers should be empowered to localize their content and reach their speciﬁc

audiences through a distributed site ownership model.

Version 11.2024

Page 5 of 8

This page summarizes the opportunity, including an overview and a preview of the attached documents.

* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

Sign-up for a Free Trial, Government Bid Alerts

With Free Trial, you can:

You will have a full access to bids, website, and receive daily bid report via email and web.

Try One Week FREE Now

Request for Information: Website Redesign for UNC Chapel Hill

Attachment Preview

Sign-up for a Free Trial, Government Bid Alerts

See Also