Request for Information # 274-IT2026-03

Agency:	State Government of North Carolina
State:	North Carolina
Type of Government:	State & Local
Posted Date:	Apr 9, 2026
Due Date:	Apr 24, 2026
Solicitation No:	274-IT2026-03
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Solicitation Number:	274-IT2026-03
Project Title:	Request for Information # 274-IT2026-03
Description:	Through this RFI, the City aims to: • Identify modern messaging and notification platforms • Understand available features and capabilities • Gather preliminary cost estimates for enterprise deployment • Explore implementation approaches and timelines • Inform future budgeting and procurement decisions Identify solutions that support resident subscription-based critical alerting and notification services
Opening Date:	4/24/2026 3:00 PM
Posted Date:	4/10/2026
Status:	Open
Department:	CITY OF RALEIGH


Solicitation Number * 274-IT2026-03	Department CITY OF RALEIGH	Status Reason Open
Opening Date 2026-04-24T15:00:00.0000000	Posted Date * 2026-04-09T20:53:46.0000000Z	Primary Commodity Code Components for information technology or broadcasting or telecommunications
Mandatory Conference/Site Visit — —	Special Instructions Bid Agent: eric.jamison@raleighnc.gov	Solicitation Type * Select RFP IFB RFI
Owner Patrick Barbour
Description Through this RFI, the City aims to: • Identify modern messaging and notification platforms • Understand available features and capabilities • Gather preliminary cost estimates for enterprise deployment • Explore implementation approaches and timelines • Inform future budgeting and procurement decisions Identify solutions that support resident subscription-based critical alerting and notification services

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Title: Messaging and Public Notification Platform

Issue Date: April 9, 2026

Due Date: April 24, 2026, no later than 3:00PM EST

Issuing Department: Information Technology

Direct all inquiries concerning this RFI to:

Eric Jamison

Enterprise IT Business Analyst

Email: Eric.Jamison@raleighnc.gov

Please note that this Request for Information (RFI) is for informational purposes only, and no

contract will be awarded as a result. A firm or organization’s response to the RFI⁠ or lack thereof

will have no impact on the evaluation of responses to any subsequent Request for Proposals

(RFP) released. Responses will be used solely for information and planning purposes.

(v.09/15/25)

Table of Contents

1. Introduction .............................................................................................. 2

1.1 Purpose ............................................................................................. 2

1.2 Background........................................................................................ 2

1.3 RFI Timeline ...................................................................................... 3

1.4 Submission Requirements & Contact Information .........................….3

1.5 Business Engagement & Opportunities ............................................ .4

1.6 Rights to Submitted Material .............................................................. 4

2. Scope of Information Requested............................................................ 4

1 INTRODUCTION

1.1 Purpose

The City of Raleigh (the “City”) is seeking information from qualified vendors regarding

modern, enterprise-level messaging and public notification platforms. This Request for

Information (RFI) is intended to support market research by gathering details on available

solutions, key capabilities, implementation approaches, and high-level cost estimates. The

information collected will help inform future budgeting, planning, and potential procurement

efforts.

Through this RFI, the City aims to:

• Identify modern messaging and notification platforms

• Understand available features and capabilities

• Gather preliminary cost estimates for enterprise deployment

• Explore implementation approaches and timelines

• Inform future budgeting and procurement decisions

Identify solutions that support resident subscription-based critical alerting and notification

services

As a result, the City is conducting this market research effort to better understand the range

of available technologies and identify solutions that can support reliable, scalable, and user-

friendly communication with residents.

This is not a Request for Proposal (RFP). Responses will be used for research and planning

purposes only.

A detailed scope of services is provided in Section 2 of this document.

All information related to this solicitation, including any addenda, will be posted to the

North Carolina electronic Vendor Portal (eVP) at https://evp.nc.gov/.

All questions related to this solicitation must be submitted in writing (via email) to the

following individual – questions submitted via telephone will not be answered:

Contact Name

Eric Jamison

Email Address

Eric.Jamison@raleighnc.gov

1.2 Background

The City of Raleigh, the Capital City of North Carolina, remains one of the fastest growing

areas in the country. A great economy, top educational institutions, and exceptional health

care facilities are some of the characteristics that attract people to the triangle area. The

mild climate, diverse work force and proximity to Research Triangle Park combine to make

Raleigh a great place to live.

Raleigh is a 21st Century City of Innovation focusing on environmental, cultural, and

economic sustainability. The City conserves and protects our environmental resources

through best practice and cutting-edge conservation and stewardship, land use,

infrastructure and building technologies. The City welcomes growth and diversity through

policies and programs that will protect and enhance Raleigh’s existing neighborhoods,

natural amenities, history, and cultural and human resources for future generations. The

City leads to improve quality of life for neighborhoods and standard of living for all citizens.

The City works with universities, colleges, citizens, and local partners to promote new

technology, create new job opportunities, and encourage local businesses and

entrepreneurs. The City enlists and prepares 21st Century staff with the skill sets to carry

out the duties of the City through transparent civic engagement and by providing the very

best customer service to our citizens.

1.3 Request for Information (RFI) Timeline

Provided below is a list of the anticipated schedule of events related to this solicitation.

The City of Raleigh reserves the right to modify and/or adjust the following schedule to

meet the needs of the service. All times shown are Eastern Time (EST):

RFI Process

RFI Date

Date and Time

April 9, 2026

Due Date and Time

April 24, 2026 3:00PM EST

1.4 Submission Requirements and Contact Information

Proposals must follow the format as defined in Section 2 (PROPOSALS) and be

addressed and submitted electronically to eric.jamison@raleighnc.gov by 3:00 p.m. on

the due date. The email subject should be RFP #274-IT2026-03 – Messaging and Public

Notification Platform– [Company Name]. Attached to the email should be a signed

original of the proposal. Alternatively, you may submit it electronically via the Messaging

and Public Notification Platform Submission Form.

We are accepting electronic submissions only. Responses should be submitted as a

viewable and printable Adobe Portable Document File (PDF).  

Responses must be received by the City on or before the RFI due date and time provided

in RFI Timeline (Section 1.3).  Responses received after the RFI due date and time may

not be considered. 

This page summarizes the opportunity, including an overview and a preview of the attached documents.

* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

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Request for Information # 274-IT2026-03

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