Request for Information for FasTrak® Regional Customer Service Center (RCSC) Back Office System (BOS)

Agency: Association of Bay Area Governments
State: California
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541513 - Computer Facilities Management Services
  • 541519 - Other Computer Related Services
  • 541611 - Administrative Management and General Management Consulting Services
  • 561210 - Facilities Support Services
Posted Date: Apr 30, 2025
Due Date: May 16, 2025
Solicitation No: EPS--28092
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Project: Request for Information for FasTrak® Regional Customer Service Center (RCSC) Back Office System (BOS)
Ref. #: EPS--28092
Type: RFI
Status:
Open
Open Date: Apr 30th 2025, 10:30 AM PDT
Questions Due Date: Never
Contact Information: Mey Phu, mphu@bayareametro.gov
Close Date: May 16th 2025, 4:00 PM PDT

Project Description: The Bay Area Toll Authority (BATA) is seeking responses to a Request for Information (RFI) regarding the replacement of its FasTrak® Regional Customer Service Center (RCSC) Back Office System (BOS). BATA is evaluating its tolling back-office procurement approach and is seeking input from the industry to better understand alternative options. BATA intends to hold individual meetings with interested and qualified vendors to hear thoughtful responses to targeted questions. Responses to the RFI will be used to inform BATA’s approach to replacing its back-office.


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