Repost** Courier Services

REQUEST FOR QUOTE (RFQ) No. 27-3005-RFQ15
**REPOST** COURIER SERVICES
July 27, 2026
DUE DATE
Tuesday, August 18, 2026, at 2:30 p.m. EST.
Bids shall only be accepted via email at:
dkphsolicitations@dph.ga.gov
Subject line: 27RFQ15 Courier Services
Any bid submitted in any other format (paper, fax, mail, etc.) will not be accepted.
Instructions to Bidders:
1. All communications regarding this solicitation must be directed to the Procurement and
Contracts Supervisor, Shakera Hall, shakera.hall@dph.ga.gov.
2. All questions or requests for clarification must be sent via email at
dkphsolicitations@dph.ga.gov. In the subject line, use RFQ Questions - Courier Services.
Questions are due no later than Friday, August 7, 2026, at 2:00 p.m. EST. Questions
received after this date and time may not be answered.
3. Questions and clarifications will be answered in the form of an addendum. Any addenda,
schedule changes, and other important information related to this solicitation will be posted
on the Georgia Procurement Registry and DKPH website, and it is the Offeror's
responsibility to check the Georgia Procurement Registry and DKPH website for any
addenda or other communications related to this solicitation.
4. DeKalb Public Health reserves the right to reject all bids and to waive technicalities and
informalities and make an award in the best interest of DeKalb Public Health.
5. DeKalb Public Health is not responsible for any technical difficulties. It is highly
recommended that all potential contractors submit their quotes before the due date of this
solicitation.
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Solicitation No. 27-3005-RFQ15
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SUBMISSION COVERSHEET
COMPLETE AND RETURN THIS PAGE ALONG WITH THE LIST OF ITEMS BELOW
REQUEST FOR QUOTE
COURIER SERVICES
Company
Name
Contact Person
Address
Email Phone
You must complete and submit copies of the following items:
1. SUBMISSION COVERSHEET (page #2)
2. Exhibit B: Information Requested to Assist in the Determination of Responsibility
3. Exhibit C: COST SHEET must be submitted with bids.
4. Exhibit D: Certificate of Insurance (COI)
5. Exhibit E: CORPORATION WITHOUT CORPORATE SEAL STATEMENT OF CORPORATE
RESOLUTION
6. Exhibit F: CONSOLIDATED CERTIFICATE REGARDING LOBBYING; DEBARMENT,
SUSPENSION, AND OTHER RESPONSIBILITY MATTERS; AND DRUG-FREE WORKPLACE
REQUIREMENTS
7. Exhibit G: E-VERIFICATION DOCUMENTATION - The Contractor Affidavit
8. Exhibit H: REFERENCE SHEET
By submitting a response to the RFQ, the contractor is acknowledging that the contractor:
1. Has read all the information and instructions, and
2. Agrees to comply with all the terms and conditions, information, and instructions contained
in this RFQ.
Person Authorized to Sign on Behalf of the Contractor:
Signature: __________________________________________________________________
Printed Name/Title__________________________________________________________
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Purpose
The DeKalb County Board of Health (DKPH) is seeking quotes from qualified courier service
providers to provide scheduled transportation of prescription medications, vaccines, and
laboratory specimens between designated DKPH health centers and the Georgia Public Health
Laboratory (GPHL). The Contractor shall provide courier services four (4) days per week.
Background
The DeKalb County Board of Health (DKPH) operates multiple health centers throughout
DeKalb County that provide clinical, pharmacy, laboratory, and public health services. To
support daily operations, DKPH requires reliable courier services to transport prescription
medications, vaccines, laboratory specimens, and related materials between designated health
centers and the Georgia Public Health Laboratory (GPHL). The Contractor shall provide secure,
timely, and temperature-controlled transportation while maintaining chain of custody and
complying with HIPAA, Georgia Department of Public Health (DPH) standards, and all
applicable federal, state, and local regulations.
The six (6) locations that require pick-up and drop-off service are:
* E.L. Richardson Health Center, 445 Winn Way, Decatur, GA. 30030
* T.O. Vinson Health Center, 440 Winn Way, Decatur, GA 30030
* Clifton Springs Health Center, 3110 Clifton Springs Road, Decatur, GA. 30034
* East Health Center, 2277 South Stone Mountain Lithonia Road, Lithonia, Ga
30058
* North Health Center, 3807 Clairmont Rd. NE, Chamblee, GA 30041
* Georgia Public Health Laboratory (GPHL), 1749 Clairmont Road, Decatur,
Georgia 30030.
1. Scope of Work
Pick up prescription medications from the Pharmacy at North Health Center.
Pick up laboratory specimens from the laboratory at North Health Center and each designated
DKPH health center.
Deliver prescription medications to designated DKPH health centers, as directed by the DKPH
Pharmacist.
Deliver all collected laboratory specimens to the Georgia Public Health Laboratory (GPHL).
Return pharmacy storage containers and signed packing slips to the Pharmacy, as needed.
Return any undeliverable medications or vaccines to the Pharmacy on the same day.
Provide all personnel, vehicles, fuel, equipment, and supplies necessary to perform the services.
* The Contractor shall provide insulated coolers, ice packs, and any temperature-controlled
transport equipment necessary to maintain the integrity of medications, vaccines, and
laboratory specimens during transport.
Note: The Contractor shall follow the scheduled courier route below on each scheduled service
day. Pharmacy deliveries may be made to any designated DKPH health center, as directed by the
DKPH Pharmacist on the days indicated below. Laboratory specimen pickups shall be performed
only at the health centers listed in the Laboratory Pickup Schedule below.
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2. Weekly Courier Service Schedule
Day Laboratory Pickup Pharmacy Services Delivery
Locations Requirements
Monday * Clifton Springs Health Pharmacy deliveries as Deliver all laboratory
Center* E.L. Richardson needed specimens to the
Health Center Georgia Public Health
Laboratory (GPHL) by
1:00 p.m.
Tuesday * East DeKalb Health Pick up medications and Deliver all laboratory
Center* North Health vaccines from the North specimens to GPHL by
Center* T.O. Vinson Health Center 1:00 p.m.
Health Center Pharmacy, as needed,
and deliver to
designated health
centers
Wednesday * Clifton Springs Health Pharmacy deliveries as Deliver all laboratory
Center* E.L. Richardson needed specimens to GPHL by
Health Center 1:00 p.m.
Friday * Clifton Springs Health Pick up medications and Deliver all laboratory
Center* E.L. Richardson vaccines from the North specimens to GPHL by
Health Center* East Health Center 1:00 p.m.
DeKalb Health Center* Pharmacy, as needed,
North Health Center* T.O. and deliver to
Vinson Health Center designated health
centers
Estimated route distance: Approximately 50 miles per scheduled route. Mileage is provided
for informational purposes only and shall not be the basis for pricing.
3. Service Requirements
The Contractor shall provide reliable, secure, and timely courier services to transport prescription
medications, vaccines, and laboratory specimens between designated DeKalb Public Health
(DKPH) health centers and the Georgia Public Health Laboratory (GPHL).
The Contractor shall:
* Perform scheduled courier services four (4) days per week for approximately 208
scheduled routes annually.
* Pick up prescription medications from the Pharmacy at North Health Center between
8:30 a.m. and 10:30 a.m.
* Pick up laboratory specimens from North Health Center and each designated DKPH
health center.
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* Deliver all laboratory specimens to the Georgia Public Health Laboratory (GPHL) no
later than 1:00 p.m.
* Complete all pharmacy deliveries by 1:00 p.m. on the same business day.
* Return any undeliverable pharmacy items, empty small insulated coolers, reusable ice
packs, pharmacy storage containers, and signed packing slips to the North Health
Center Pharmacy on the next scheduled business day, unless otherwise directed by
DKPH.
* Transport all medications and laboratory specimens on the same day they are
collected.
* Transport all prescription medications, vaccines, and laboratory specimens in
accordance with the Health Insurance Portability and Accountability Act (HIPAA),
Georgia Department of Public Health (DPH) standards, and all applicable federal,
state, and local laws and regulations.
* Maintain required storage temperatures and an unbroken chain of custody throughout
transportation.
* Immediately notify DKPH of any delayed deliveries, damaged items, lost shipments,
temperature excursions, or other incidents that could affect courier services.
4. Estimated Workload
The following information is provided to assist Offerors in preparing an accurate quote. Actual
quantities may vary and are not guaranteed.
* Approximately 208 scheduled routes annually (four (4) routes per week)
* Typical laboratory pickup volume consists of two (2) to three (3) laboratory specimens
packaged in a sealed zip-lock specimen bag.
* Typical pharmacy pickup volume consists of one (1) to two (2) small, insulated coolers
containing prescription medications and/or vaccines with reusable ice packs.
* Under normal operating conditions, the Pharmacy typically requires one (1) to three (3)
pharmacy pickups per week. During influenza season or other public health initiatives,
pharmacy pickups may increase to up to four (4) pickups per week, with deliveries to all
designated health centers as needed.
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5. Tracking System
The Contractor shall maintain a tracking system to document and monitor all courier services
performed under this contract. At a minimum, the tracking system shall:
* Document pickup and delivery times.
* Maintain chain of custody throughout transportation.
* Provide proof of delivery.
* Track scheduled and on-demand pickups.
* Generate delivery reports upon request.
* Provide immediate notification to DKPH of delayed, lost, damaged, or compromised
deliveries.
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6. On-Demand Services
In addition to the scheduled route, DKPH may request on-demand courier services as operational
needs arise.
* On-demand requests will generally be made prior to 10:00 a.m.
* Offerors shall provide a separate unit price for on-demand pickups on the Pricing Sheet.
* The Contractor shall respond to on-demand requests within the timeframe proposed in its
quotation.
* The on-demand pickup rate shall include all labor, mileage, fuel, equipment, and other costs
associated with the requested trip.
* The On-Demand Pickup unit price is requested for contract administration purposes only
and will not be considered in the evaluation or award of this RFQ.
Services shall not be provided on State holidays or official DKPH closures unless otherwise
authorized by DKPH.
7. Contractor Qualifications
1. Minimum three (3) years of experience providing medical courier services.
2. Three references.
3. Required business licenses.
4. Commercial automobile liability insurance (see attached Exhibit C).
8. Operational Requirements
5. Describe the proposed tracking system.
6. Certify that assigned personnel are trained in HIPAA and the safe handling of laboratory
specimens and pharmacy items.
7. Describe procedures for maintaining chain of custody.
8. Contingency plan for vehicle breakdowns and driver absences.
9. Demonstrate the ability to provide temperature-controlled transportation for prescription
medications, vaccines, and laboratory specimens
Milestone Date
RFQ Issued July 27, 2026
Deadline for Questions Friday, August 7, 2026, 2:00 p.m. EST
Responses to Questions Wednesday, August 12, 2026
Quotes Due Tuesday, August 18, 2026, 2:30 p.m. EST
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TERMS AND CONDITIONS
1. CONTRACT: The request for quote invitation, terms and conditions, the
specifications and the received quote form the contract and they shall be fully part of
the contract, as if thereto attached, or therein repeated. These documents represent
the entire agreement between the successful vendor and DeKalb Public Health
("DKPH") and supersede any prior discussions or negotiations, representations, or
agreements, either written or oral. Contracts, if awarded, will be awarded to
responsible proposers whose quote will be most advantageous to the DKPH, cost
and other factors considered. The determination will be solely at the discretion of
the DKPH.
Based upon the availability of funding and the assumption of satisfactory
performance by the responder, the initial contract term shall be one (1) year from the
date of contract execution. The contract may be renewed for four (4) additional one-
year terms upon mutual written agreement of both parties and subject to the
availability of funding.
In the event that DKPH exercises the right to renew, all terms, conditions, and
specifications of the original contract, as amended, shall remain the same and apply
during the extension period. A period not less than three years, or no more than five
years, in duration. If an extension option is exercised, such shall be accomplished in
writing between the contractor and DKPH's Procurement and Contracts Division.
2. The DKPH reserves the right to reject or accept any or all quotes and to waive
informalities, minor irregularities and technicalities in quotes received, whichever is
deemed to be in the best interest of the DKPH, and to re-advertise.
3. The DKPH may accept any items or group of items of any quote unless the proposer
qualified their quote by specific limitations.
4. COMPLETION: The Offeror shall read quote carefully, complete all entries, and
submit all documents or information requested. Failure to do so may result in
rejection of the quote.
5. CONTRACT RENEWAL: After the initial contract term, the DKPH reserves the
right to renew the contract for four (4) additional years if the vendor and the DKPH
mutually agree. Renewing the contract would imply doing so under the same terms
and conditions unless proposed changes are mutually agreed upon by both parties.
6. FUNDING: If for any fiscal year (July 1 to June 30) of this contract, DKPH for any
reason, fail to appropriate funds for these services, the DKPH will notify the vendor
immediately and will no longer be obligated under the contract.
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7. EXCEPTIONS: Quotes meeting the requirements of this document shall be
considered. Offerors taking exception to any of the terms, conditions or offering
substitutions shall state these exceptions plainly on the Exceptions Page of this
document.
8. DEVIATIONS to any/all requested options in this quote are subject to approval by
DKPH prior to any resultant award.
9. QUANTITIES: Unless otherwise noted, any quantities provided for this Request for
Quote are estimated volume and do not represent a purchase contract quantity.
DKPH reserves the right to purchase quantities that are fewer, greater, or even none
for the line items presented based on needs at given times during the period of this
pricing contract. The DKPH reserves the right to not consider a quote if a service
charge, minimum dollar, or minimum quantity is applied.
10. OFFER TIMELINE: Offeror agrees to keep their offer open for acceptance by the
DKPH for no less than ninety (90) days from the CSP response date and time.
11. COMPLIANCE: Under this contract, the DKPH Procurement Supervisor will have
the responsibility to ensure compliance with contract requirements, such as but not
limited to acceptance and inspection of equipment and services provided.
12. UNDERSTANDING: Offeror, by making his/her quote, represents that he/she has
read and understands the request for quote.
13. PURCHASE ORDER: DKPH limits its purchases through the use of properly
approved and authorized purchase orders. The successful vendor must be able to
accept purchase orders via email (preferred) or facsimile (FAX). Therefore, the
purchase order number shall appear on ALL itemized invoices to ensure payment.
14. Any contract(s) or agreement(s) signed by any DKPH employee other than the
District Health Director or their designee is considered null and void.
15. INVOICING: The vendor shall submit itemized invoices within a 30-day window of
service during the DKPH's fiscal year in which the items were purchased. Invoices
shall indicate the vendor contract number with the DKPH along with the DKPH
contract number. Invoices shall be issued only for services provided. Payment shall
not be due until the invoice(s) are submitted after delivery of service. Payments will
be made within thirty (30) days of receipt of an accurate non-disputed invoice. All
invoices can be mailed directly to: DKPH, Attention: Accounts Payable Department,
P.O. Box 987, Decatur, Georgia 30031 and to the Program Manager.
16. TAX EXEMPTION: DKPH, by law, is exempt from most taxes. Offeror to retain on
file a copy of a tax-exempt form submitted by DKPH. Offeror is encouraged to
allow for an automated tax exemption, not requiring the department buyer to request
exemption. Do not include tax in your bid totals. If awarded contract, Offeror may
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obtain a copy of the DKPH Tax Exemption Certificate by contacting the DKPH
Purchasing Department.
17. SIGN-IN AND IDENTIFICATION BADGES: For safety purposes, all vendors will
sign-in at the DKPH or administration front desk when entering a DKPH facility.
All vendors will be expected to show their driver's license or other government
issued photo identification card to the employee at the front desk at the
administration office.
18. FAILURE TO ABIDE BY TERMS: If at any time, a vendor fails to fulfill or abide
by the terms, conditions, or specifications of the contract, or to perform by providing
the items/services at the price submitted or within the specified time frame, the
DKPH reserves the right, upon written notice to the vendor to cancel the contract.
19. DEFAULT: Prior to the cancellation of the contract for default, DKPH's
Procurement and Contracts Division will advise the vendor, in writing, of their
intentions, and the reasons for such intentions. The vendor will be allowed fifteen
(15) days to cure the default condition. If such condition is not cured to the
satisfaction of the DKPH after that time, then the cancellation of the contract may be
executed.
20. GIFTS: Please note that a "gift to a public servant" is a Class A misdemeanor
offense if the recipient is a government employee who exercises some influences in
the purchasing process of the governmental body. This would certainly apply to
anyone who helps establish specifications or is involved in product selection or
directs a purchase.
21. INTERLOCAL AGREEMENTS, PURCHASING COOPERATIVES: The DKPH
reserves the right to utilize other DKPH contracts, State of Georgia contracts,
contracts awarded by other Governmental Agencies, other Boards, or cooperative
agreements in lieu of any offer received, or award made as a result of this quote, if it
is in the DKPH's best interest to do so.
22. VENUE: Both parties agree that venue for any litigation arising from this contract
shall lie in DeKalb County, Georgia.
23. INSURANCE. Prior to beginning work, the successful contractor is required to
furnish Certificates of Insurance as may be required by the DKPH and described in
the specifications (Exhibit A)
24. PERFORMANCE: Prospective vendor must affirmatively demonstrate responsibility
through a satisfactory performance record. Each Offeror is required to submit with
their quote a list of three (3) references of organizations for which they currently or
have provided products/services to within the last three (3) years. The list shall
include the company/entity name, address, contact name, and telephone number.
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25. PLACES OF BUSINESS: Prospective vendor may be required to furnish evidence
in writing that they maintain permanent places of business and have adequate places
of business and have adequate equipment, finances, and personnel to furnish the
items/services offered satisfactorily and expeditiously.
26. EXCEPTIONS: Offerors taking exception to the terms and conditions or
specifications of this quote shall state these exceptions plainly on the Exception Page
of the quote document. If no exceptions are indicated on the submitted form, it will
be assumed that your quote complies with our document.
27. PRICING: Negotiation may be a part of this process. Therefore, vendors are
cautioned to submit their most competitive price for their product and service the
first time through on the Proposal Response forms. If the scope of the quote and all
other requirements are met initially, there may not be any need for negotiation with
any vendor.
28. AWARD: It is the intention of the DKPH to establish a list of as many offerors as
successfully respond to this RFQ. DKPH does not guarantee any quantities or
dollar amounts relating to this quote, as items and/or services will be purchased on
an "as needed" basis with available funding. Purchases will be based upon the
DKPH's needs throughout the period covered by this quote.
29. NOTIFICATON OF AWARD: All vendors properly responding on time to this quote
with all of the required documents complete, will be considered for award. The
DKPH may elect to issue subsequent quotes and approve additional vendors for the
same or similar items/services during the agreement period, if it is determined to be
in the best interest of the DKPH.
30. CANCELLATION: DKPH shall have the right to cancel for default all or any part of
the undelivered portion of this order/service if vendor breaches any of the terms
hereof including warranties of vendor or if the vendor becomes insolvent or commits
acts of bankruptcy. Such right of cancellation is in addition to and not in lieu of any
other remedies, which DKPH may have in law or equity.
31. FORCE MAJEURE: If by reason of Force Majeure (unforeseeable circumstances),
either party hereto shall be rendered unable wholly or in part to carry out its
obligations under this agreement, then such party shall give notice and full
particulars of Force Majeure in writing to the other party within a reasonable time
after occurrence of the event or cause relied upon, and the obligation of the party
giving such notice, so far as it is affected by such Force Majeure, shall be suspended
during the continuance of the inability then claimed, except as hereinafter provided,
but for no longer period, and such party shall endeavor to remove or overcome such
inability with all reasonable dispatch. The term Force Majeure as employed herein,
shall mean acts of God, acts of public enemy, orders of any kind of government of
the United States or the State of Georgia or any civil or military authority;
insurrections; epidemics; landslides; land sinkage; lightning; earthquakes; fires;
hurricanes; storms; floods; washouts; droughts; arrests; restraint of government and
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