Remote Service Desk Support
| Agency: | City of Houston |
|---|---|
| State: | Texas |
| Type of Government: | State & Local |
| NAICS Category: |
|
| Posted Date: | Feb 26, 2026 |
| Due Date: | Mar 3, 2026 |
| Solicitation No: | INF-2026-0075 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
| Reference Number: | INF-2026-0075 |
| Title: |
Remote Service Desk Support
E-BID |
| Due Date: | 3/3/2026 |
Remote Service Desk Support
City of Houston, Texas
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Details
Documents
Interest List
Q&A
E-Bid
Changes
Open
Reference No.
INF-2026-0075
Due Date
March 3, 2026 at 4:0:0 PM CST
Questions Due
2/27/2026
Time Remaining
4 Days
Basic Info
Release Date
2/26/2026
Type
Informal Bid
Department(s)
Houston Airport System
Categories
Helpdesk for IT
Call Answering Services
Contact Info
Contact Name
Farrah Simon
Email Address
farrah.simon@houstontx.gov
Phone No.
281.230.8042
Download Package
Attachments
E-Bid Attachments
Description
Houston Airport System Technology Call Center Answering Service
Line Items
#
Description
Quantity
UoM
Notes
1
2
3
4
Monthly Rate
1
activity unit (AU)
include base of 1500 minutes per month
Monthly per minute billing rate
1
activity unit (AU)
Beyond 1500 minute base
Services
1
activity unit (AU)
monthly rate x 12 months include 1500 minutes
Overages
1
activity unit (AU)
beyond 1500 minutes x monthly per minute billing rate
Open
Reference No.
INF-2026-0075
Due Date
March 3, 2026 at 4:0:0 PM CST
Questions Due
2/27/2026
Time Remaining
4 Days
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