Remote Monitoring and Support Tool.

Agency: State of West Virginia
State: West Virginia
Type of Government: State & Local
NAICS Category:
  • 511210 - Software Publishers
  • 541511 - Custom Computer Programming Services
  • 541519 - Other Computer Related Services
Posted Date: May 5, 2026
Due Date: May 20, 2026
Solicitation No: CRFQ-0231-OOT2600000027-1
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Description: Remote Monitoring and Support Tool.

Department: OFFICE OF TECHNOLOGY

Buyer: Toby L Welch

Solicitation Number: CRFQ-0231-OOT2600000027-1

Type: Centralized Request for Quote (CRFQ)

Category: Info Technology

Closing Date and Time: 05/20/2026 01:30 PM EDT


Buyer Information
Buyer Name
Toby L Welch
Buyer Phone
(304) 558-8802
Buyer Fax
-
Important Dates
Issue Date
05/05/2026
Closing Date
05/20/2026 01:30 PM EDT
Bid Opening Date
-
Last Amended
-
Department Information
Category
Info Technology
Type
Centralized Request for Quote
Document Department
0231
Status
Open
Description
Remote Monitoring and Support Tool.
Group 1
Default Commodity Group
Number of Lines: 7
Line Number Extended Description Commodity Line Description Details Requested
1
4.1.1.        Eighty (80) RSU-Fedramp-Cloud Bomgar Licences 4.1.1.1.        80 Concurrent Licenses
Eighty (80) RSU-Fedramp-Cloud Bomgar Licences
Specifications
Software is any set of instructions written with series of 1's and 0's that operate or facilitate programmable objects.
Commodity Code
43230000
Quantity
80.00000
Unit of Measure
EA
Delivery Date
-
View Purchase History
Additional Information
2
4.2.        Professional Services for installation, setup and user training
Professional Services for installation, and configuaration
Specifications
Software is any set of instructions written with series of 1's and 0's that operate or facilitate programmable objects.
Commodity Code
81112200
Quantity
1.00000
Unit of Measure
EA
Delivery Date
-
View Purchase History
Additional Information
3
4,1,1,2 -Additional Fed-ramp-Cloud Bomgar Licenses as needed
Additional RSU-Fedramp-Cloud Bomgar Licences as needed
Specifications
Software is any set of instructions written with series of 1's and 0's that operate or facilitate programmable objects.
Commodity Code
43230000
Quantity
50.00000
Unit of Measure
EA
Delivery Date
-
View Purchase History
Additional Information
4
4.2.2 - Training
Training Services
Specifications
Commodity Code
81112200
Quantity
1.00000
Unit of Measure
EA
Delivery Date
-
View Purchase History
Additional Information
6
4.1.1.6 Maintenance and Support
Annual Maintenance and Support Year Two (Optional Renewal)
Specifications
Commodity Code
81112200
Quantity
1.00000
Unit of Measure
EA
Delivery Date
-
View Purchase History
Additional Information
7
4.1.1.6 Maintenance and Support
Annual Maintenance and Support Year Three (Optional Renewal)
Specifications
Commodity Code
81112200
Quantity
1.00000
Unit of Measure
EA
Delivery Date
-
View Purchase History
Additional Information
8
4.1.1.6 Maintenance and Support
Annual Maintenance and Support Year Four (Optional Renewal)
Specifications
Commodity Code
81112200
Quantity
1.00000
Unit of Measure
EA
Delivery Date
-
View Purchase History
Additional Information
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