Statement of Purpose
This Request for Proposal, issued by City of Commerce Public Library is for the supply, installation, and training of a Radio Frequency Identification (RFID) system, which shall work in conjunction with the Library’s integrated library system (ILS) SirsiDynix Symphony.
Among other benefits, the proposed RFID system should provide:
• Significant productivity gains through reduction in labor-intensive workflow processes;
• Enhanced customer experience;
• Streamlined patron self-checkout;
• Higher levels of customer self-service;
• Improved inventory and shelf-accuracy.
The RFID system must be optimized for use in a library environment and provide significant workflow improvements for both staff and patrons.
Library is seeking proposals for the provision of the hardware, software, and support services necessary to install and enable the management of an integrated Radio Frequency Identification (RFID) solution capable of increasing self-check use by patrons, improving circulation and stock management efficiency, and providing the platform for offering additional services to patrons.
The City of Commerce Public Library a 21st-century, landmark library, and features free meeting rooms, computer training and Internet access. Located in the heart of Los Angeles County, the Library has a collection of more than 116,150 items and serves more than 31,273 registered borrowers. Approximately 303,646 people walk through our doors yearly.
Public computers are available for reservation (online and in the Library) using Envisionware PC Reservation and LPT One for printing. Printers and copiers are also available for patrons to use. Photocopies and color prints require payment.
The Library collection is composed of books, CDs, DVDs, journals and magazines as well as laptops, video games, and Chromebooks – all of which are circulated. The Library currently uses magnetic security strips and electronic magnetic security gates to protect the collection, and looks to replace this equipment with RFID security. The Library’s media uses standard DVD cases (without a lock).
The primary reason for implementing RFID will be providing patrons with an easy-to-use self-service check-out experience, as well as improved workflow and efficient inventory and collection management.
The Library wishes to provide a consistent, attractive, and intuitive self-service solution for their patrons. All the self-service stations will work the same and offer the same range of options: check-out, renewal, holds and account management, fines and options for fees payment with cash or credit/debit cards.
Facilities and Existing Equipment
The library has four facilities, Rosewood Library (Main), Bandini Library (Branch), Bristow Library (Branch) and Veterans Library (Branch). The Rosewood Library and Bandini Library are currently equipped with electromagnetic gates (EM) gates provided by 3M (Model 3800). The Bristow Library and Veterans Library currently do not have any security gates. All books and CDs are equipped with EM strips.
This RFP is for the purpose of equipping the Bristow Library (Branch) and Veterans Library (Branch) only with RFID (tags, self-check and gates).