R608--FY25: LEP Phone Interpretation Service Base Plus Four

Agency: VETERANS AFFAIRS, DEPARTMENT OF
State: Federal
Type of Government: Federal
FSC Category:
  • R - Professional, Administrative and Management Support Services
NAICS Category:
  • 541930 - Translation and Interpretation Services
Set Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
Posted Date: Nov 4, 2024
Due Date: Nov 8, 2024
Solicitation No: 36C24825Q0066
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Description

Follow
R608--FY25: LEP Phone Interpretation Service Base Plus Four
Active
Contract Opportunity
Notice ID
36C24825Q0066
Related Notice
Department/Ind. Agency
VETERANS AFFAIRS, DEPARTMENT OF
Sub-tier
VETERANS AFFAIRS, DEPARTMENT OF
Office
248-NETWORK CONTRACT OFFICE 8 (36C248)
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General Information View Changes
  • Contract Opportunity Type: Combined Synopsis/Solicitation (Updated)
  • Updated Published Date: Nov 04, 2024 02:38 pm EST
  • Original Published Date: Oct 30, 2024 02:18 pm EDT
  • Updated Date Offers Due: Nov 08, 2024 02:00 pm EST
  • Original Date Offers Due: Nov 06, 2024 10:00 am EST
  • Inactive Policy: Manual
  • Updated Inactive Date: Jan 07, 2025
  • Original Inactive Date: Jan 05, 2025
  • Initiative:
    • None
Classification
  • Original Set Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
  • Product Service Code: R608 - SUPPORT- ADMINISTRATIVE: TRANSLATION AND INTERPRETING
  • NAICS Code:
    • 541930 - Translation and Interpretation Services
  • Place of Performance:
    Malcom Randall VAMC Gainesville , 32608
Description View Changes
The purpose of this amendment is to Answer Questions submitted surrounding this Solicitation and Extend the Current Date Offers Due.
QUESTIONS:
In the pricing page you have 2400 each and 800 each for units. Are those units minutes, and are those the total minutes for the PoP?
What other languages make up the 800? We interpret almost 250 languages. Spanish is the most common in many places, but the others come at different levels and pricing. If you could be more specific, that would be helpful.
If not brand new, could you please provide the current / previous contract number?
Performance Expectations: Are there specific metrics or key performance indicators (KPIs) that will be used to assess performance on this contract? Additionally, any information on preferred response times for interpreter availability would be beneficial.
Finally, is this purely LPTA?
Would you happen to have a specific start date in mind?
I wanted to reach out as we specialize in phone interpreting, and I am not certain if this is a total veteran set aside. Would you please confirm?
Contract Value: Could you confirm the estimated or maximum contract value over the base year and potential option years? Any additional guidance on the pricing structure or per-unit cost expectations would also be very helpful.
The SOW shows historical usage at 155 to 300 minutes per month. So, how are you arriving at the 2400 and 800 that you are asking for on the pricing page?
Could you please confirm the expected or average monthly hours for LEP phone interpreter services, particularly for Spanish and other languages?
ANSWERS:
The units of EACH are the amount of minutes being requested. 2400 minutes (Spanish) and 800 minutes (All Other Languages), this amount is for the Period of Performance as outlined in the Price/Cost Schedule.
The languages that make up the other 800 minutes should be quoted at a single price, consider the 250 languages that are to be interpreted.
Any information to be attained regarding the previous contract can be found by completing a search of contract 36C24820P0588.
Any information to be attained regarding the previous contract can be found by completing a search of contract 36C24820P0588.
This contract will be awarded based on Technical, Past Performance, Experience and Veterans Involvement, as outlined in the Solicitation.
The date of start for this Solicitation can be found on the Price/Cost Schedule.
This Solicitation is being set-aside for a Service-Disabled Veteran Owned Small Business (SDVOSB).
The units of EACH are the amount of minutes being requested. 2400 minutes (Spanish) and 800 minutes (All Other Languages), this amount is for the Period of Performance as outlined in the Price/Cost Schedule.
Focus attention on quoting for 2400 minutes (Spanish) and 800 minutes (All Other Languages).
The units of EACH are the amount of minutes being requested. 2400 minutes (Spanish) and 800 minutes (All Other Languages), this amount is for the Period of Performance as outlined in the Price/Cost Schedule.
The Current Date Offer Due is extended until 11/08/2024 at 02:00pm.
No other questions will be answered.
Attachments/Links
Contact Information
Contracting Office Address
  • 8875 HIDDEN RIVER PARKWAY
  • TAMPA , FL 33637
  • USA
Primary Point of Contact
Secondary Point of Contact


History

Related Document

Oct 30, 2024[Combined Synopsis/Solicitation (Original)] R608--FY25: LEP Phone Interpretation Service Base Plus Four
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