47QACA25K0578 FEHB Open Season Services

Retirement Services (RS) is the Program Management Office administers the health and life insurance benefits for Federal annuitants/survivors under the Civil Service Retirement System (CSRS) and the Federal Employees Retirement System (FERS).

RS is committed to providing quality service and customer care to the largest group of participants in the FEHB program. For annuitants that change enrollment, RS is charged with processing each individual change so that the annuitant's check will reflect the proper premium deduction each month.

The annual Open Season enrollment period is one of the most critical components of administering the health benefits insurance program for Federal annuitants and their eligible dependents. Most of the annuitant population is made up of elderly individuals on fixed incomes, many who have serious medical considerations and who need their requests processed immediately so that notification is sent to their new insurance carrier to insure access to medical benefits and services on January 1 of the upcoming year. Using a data base of approximately 1.7 million individuals along with data on approximately 265 health options that are primarily state specific.

In support of its mission, RS requires a vendor to provide printing, distribution, and processing services in support of the Annuitant Health Benefit Open Season and other related retirement notices for Federal annuitants, survivor annuitants and their dependents. These services must be performed in compliance with the Patient Protection and Affordable Care Act, Public Law 111-148, as amended by the Health Care and Education Reconciliation Act, Public Law 111-152 (the Affordable Care Act or ACA), the Federal Employees Health Benefits Act (FEHBA) of 1959 (5U.S.C. 8901) and the Federal Employee Dental and Vision Insurance Program (FEDVIP) governed by 5 U.S.C 8955(b) and 8985(b) and Code of Federal Regulations 5 CFR894.

The current requirement will be a base period of one-year with four (4) one-year option periods with the base period of performance starting 09/17/2025 and ending 08/31/2026.