Public Works Asset Management Replacement

Public Works uses the Enterprise Asset Management (EAM) system to manage the City’s public works assets. We are looking for a system with the following: A cloud-based asset lifecycle management (ALM) software suite designed to help organizations plan, design, build, operate, and maintain infrastructure assets more efficiently and cost-effectively. It must integrate best-of-breed solutions into a unified platform, enabling end-to-end visibility and collaboration across the entire asset lifecycle.

• End-to-End Lifecycle Management: Streamline every phase—from capital program planning and construction to asset maintenance and permitting with a single, connected system.
• GIS-Centric & Data-Driven: GIS centric asset management leveraging the geographic information systems (GIS) for accurate asset mapping, spatial analysis, and real-time decision-making, improving asset performance and long-term planning.
• Optimized workflows, reduced rework, resource allocation, and enhanced data reliability, access to connect to GIS locations with the ability to track an asset life cycle from "cradle to grave"
• Real-Time Visibility & Collaboration: Reporting/dashboards providing actionable insights into project health, budgets, workloads, and asset conditions, enabling proactive adjustments and better management & coordination.
• Mobile-First Field Operations: must have offline data collection, GPS-accurate asset location, photo capture, attachment upload and seamless sync between field and office—reducing errors and travel time
• Seamless Integrations & Scalability: Integrates with existing tools and third-party systems via APIs. Scales from local utilities to large state DOTs and international airports, supporting all network sizes.

The system needs to be able to maintain a catalog of assets, including water mains, sidewalks, street signs and lights, and sewer connections, among many others, and track the history of each asset. Work orders, inspections, and service requests should be trackable and assignable. The system must integrate with GIS to provide in-application maps of asset locations and asset details. The system must be able to generate reports on assets when needed.

We also have third-party systems such as Springbrook (Utility Billing) and GranetNet (Sewer Inspection) that the new system must integrate with (either natively or via API).

With the sunsetting of support of our current Cityworks application we have an absolute drop-dead date of 7/1/27, at which point we cannot maintain/use unsupported software. Resource constraints – Normal operations need to continue despite needing to acquire this software.