Public Utilities Commission of Ohio (PUCO) Website Redesign and Intranet On-Boarding

Agency: State Government of Ohio
State: Ohio
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
Posted Date: Oct 9, 2019
Due Date: Oct 30, 2019
Solicitation No: DXPUC-20-01-001
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Procurement Opportunity Search Detail Opportunity Title

Public Utilities Commission of Ohio (PUCO) Website Redesign and Intranet On-Boarding

Opportunity Description

The purpose of this project Statement of Work (SOW) is to provide the Public Utilities Commission of Ohio (PUCO) with information technology services related to onboarding to the State of Ohio InnovateOhio Platform (“InnovateOhio Platform” or “IOP”) environment.

General Information
Commodity Category 1:
Computers, Software, Supplies & Services
Opportunity Type:
Invitation for Proposal
Opportunity Status:
Active
Document/Bid #:
DXPUC-20-01-001
Requesting Agency:
Public Utilities Commission of Ohio
Issued By:
Administrative Services, Department of
Associated PDF Files
Special Form(s)
Dates
Posted Date:
10/9/2019
Inquiry Period:
10/9/2019 thru 10/25/2019 8:00:00 AM
Opening Date:
10/30/2019
Estimated Award Date:
11/6/2019
Procurement Programs
MBE Set Aside:
No
Open Market:
Yes
Other
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Department of Administrative Services on behalf of the Public Utilities Commission of
Ohio:
Public Utilities Commission of Ohio (PUCO)
Website Redesign and Intranet On-Boarding
Statement of Work
This opportunity is being released to InnovateOhio Platform Contractors (formerly
Ohio Digital Experience (ODX)) prequalified as a result of RFP #0A1216. This Project
Statement of Work (SOW) is issued under, incorporated into and governed by
Contract #0A1216. Contractor agrees that it is in compliance with Contract #0A1216
and will comply with this SOW.
ONLY prequalified Contractors are eligible to submit Proposal responses AND to submit
inquiries. The State does not intend to respond to inquiries or to accept proposals
submitted by organizations that are not prequalified.
An alphabetical listing of Contractors prequalified to participate in this opportunity follows:
Base22
Deloitte Consulting
ICC
Timeline:
10/09/2019
SOW solicitation released to prequalified Contractors
10/09/2019
Inquiry period begins
10/25/2019
Inquiry period ends at 8:00 a.m. EST
10/30/2019
Proposal response due date by 1:00 p.m. EST
InnovateOhio Platform (IOP) Solicitation ID No.
DXPUC-20-01-001
Solicitation Release Date
10/09/2019
Statement of Work Solicitation
Contents
Section 1: Purpose .......................................................................................................................................................... 2
Section 2: Background Information ......................................................................................................................... 2
2.1 Agency Information ..................................................................................................................................... 2
2.2 Project Information ......................................................................................................................................3
2.3 Project Schedule............................................................................................................................................4
2.4 Contractor’s Work Effort Requirement ................................................................................................. 4
Section 3: Scope of Work.............................................................................................................................................5
3.1 Scope Description.........................................................................................................................................5
3.2 Requirements ................................................................................................................................................. 7
3.3 Deliverable Description .............................................................................................................................. 8
Section 4: Deliverables Management ................................................................................................................... 12
4.1 Submission Format.................................................................................................................................... 12
4.2 Reports and Meetings.............................................................................................................................. 12
4.3 Period of Performance............................................................................................................................. 12
4.4 Performance Expectations ...................................................................................................................... 12
4.5 State Staffing Plan ..................................................................................................................................... 15
Section 5: Proposal Response Submission Requirements............................................................................ 15
5.1 Response Format and Content Requirements................................................................................ 15
Section 6: Proposal Evaluation Criteria ................................................................................................................ 20
6.1 Offeror Requirements .............................................................................................................................. 20
6.2 Scored Requirements ............................................................................................................................... 21
6.3 Price Performance Formula.................................................................................................................... 22
Section 7: Solicitation Calendar of Events .......................................................................................................... 23
STATEMENT OF WORK SOLICITATION: DXPUC-20-01-001
Page | 1
7.1 Firm Dates..................................................................................................................................................... 23
7.2 Anticipated Dates ...................................................................................................................................... 23
Section 8: Inquiry Process ......................................................................................................................................... 23
8.1 Submitting an Inquiry .............................................................................................................................. 23
8.2 Inquiry Response and Viewing ............................................................................................................. 24
Section 9: Submission Instructions & Location ................................................................................................ 24
9.1 Submission Instructions .......................................................................................................................... 24
9.2 Submission Location................................................................................................................................. 25
9.3 Proprietary Information ........................................................................................................................... 25
Attachment 1............................................................................................................................................................. 26
Section : Purpose
The purpose of this project Statement of Work (SOW) is to provide the Public Utilities
Commission of Ohio (PUCO) with information technology services related to onboarding to the
State of Ohio InnovateOhio Platform (“InnovateOhio Platform” or “IOP”) environment.
A qualified Contractor, herein after referred to as the “Contractor”, must furnish the necessary
personnel, equipment, materials and/or services and otherwise do all things necessary for or
incidental to the performance of work set forth in Section 3: Scope of Work.
This SOW is issued under, incorporated into and governed by contract #0A1216. Contractor
agrees that it is in compliance with contract #0A1216 and will comply with this SOW.
Section : Background Information
2.1 Agency Information
2.1.1 Agency or Program Name
Public Utilities Commission of Ohio (PUCO)
2.1.2 Contact Information
STATEMENT OF WORK SOLICITATION: DXPUC-20-01-001
Page | 2
Name: Joel McNeal
Phone: (614) 387-1008
Email: Procurement@puco.ohio.gov
Billing Address: Invoices@puco.ohio.gov
2.2 Project Information
2.2.1 Project Name
Public Utilities Commission of Ohio (PUCO) Website Redesign and Intranet On-Boarding
2.2.2 Project Background & Objectives
The State of Ohio is seeking to secure a website development Contractor to redesign, align, and
onboard the PUCO website and content to the InnovateOhio Platform (IOP) Portal Builder and
provide training and resources to the project to enable new foundation of digital capabilities.
The final product will include: a) a redesigned PUCO site integrated with the main Agency sites
and Ohio.gov, and b) a site that is better able to support ongoing improvements in contained
resources and new requirements as they are identified.
The selected Contractor will be responsible for scope as detailed in this solicitation.
The selected Contractor will use InnovateOhio Platform’s content-first methodology, their own
methodologies, and InnovateOhio Platform products and tools for this project. In performing
these tasks, which are further explained in the SOW and deliverables, the Contractor must work
with the PUCO and InnovateOhio Platform staff to ensure the new website is consistent with the
InnovateOhio Platform.
2.2.3 Expected Project Duration
This project build must be implemented within 6 months of award. If a prospective Contractor
cannot meet this timeline or any of the dates outlined in the project schedule, they may not be
selected for this project.
2.2.4 Deliverable Expectations
Deliverables must be provided according to the approved and baselined project plan
established during the first week of the project. Any changes to the timeline must have prior
written approval by the Agency Contract Manager or designee.
All deliverables must be submitted in a format approved by the State’s Project Manager. All
deliverables must have acceptance criteria established and time for testing or acceptance.
STATEMENT OF WORK SOLICITATION: DXPUC-20-01-001
Page | 3
If the deliverable cannot be provided within the scheduled timeframe, the Contractor is required
to contact the Agency Contract Manager in writing with a reason for the delay and the proposed
revised schedule. The request for a revised schedule must include the impact on related tasks
and the overall project. If the Agency determines a deliverable is no longer needed, they will
submit that in writing to the Contractor within 2 weeks.
A request for a revised schedule must be reviewed and approved by the Agency Contract
Manager before being placed into effect. The Agency will complete a review of each submitted
deliverable within 5 working days of the date of receipt.
2.3 Project Schedule
[Project Schedule Table Exhibit]
Milestone
Earliest Project commencement date
Project kickoff with PUCO stakeholders and InnovateOhio
Platform
(Kickoff meeting to be held at a State location where
project team will confirm scope, requirements, project
plan and timeline, meet stakeholders, and conduct other
Q&A such that all parties are in alignment and
stakeholders identified.)
Requirements gathering workshops including customer
focus groups/feedback session results
Contractor completes the designs and demonstrates the
prototypes including customer focus groups/feedback
sessions
Fully functional websites available for UAT
UAT completed
Staff Training complete; final system documentation and
user guides approved and delivered to PUCO
Sites implemented
Completion of hypercare support
Date
11/08/19
Contractor proposed
Contractor proposed
Contractor proposed
Contractor proposed
TBD by Agency and Contractor
TBD by Agency and Contractor
TBD by Agency and Contractor
Contactor Proposed
2.4 Contractor’s Work Effort Requirement
The Contractor’s full-time regular employees must perform 80% of the effort required to
complete the work. The work must be completed on-site with the State.
STATEMENT OF WORK SOLICITATION: DXPUC-20-01-001
Page | 4

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