Public Safety for 911 Call Handling Equipment

Project Description: The E911 Call Handling Equipment (CHE) utilized by MCDPS is under consideration for the manufacturer prescribed hardware refresh. As such, the technical subcommittee of MCDPS is soliciting proposals from qualified firms to design, furnish, install, and maintain a state-of-the-art shared NG 911 i3 compliant Call Handling System. The all-inclusive turnkey solution must contain the call processing hardware, software, workstations, servers, related peripheral components, accessories, and other required materials. Furthermore, the solution shall ensure a fully functional NG911 system capable of meeting or exceeding the MCDPS requirements, Pennsylvania Emergency Management Agency Minimal Technical, Operational, and Planning Requirements for PSAPS, Pennsylvania Public Safety Emergency Title 35 Health and Safety Act, chapter 53 section 120b Emergency Telephone Services, as well as the National Emergency Number Association (NENA) NG911 i3 standards.