2026-0355-PSD Medical Director Addendum No. 1

SANTA FE COUNTY
PUBLIC SAFETY DEPARTMENT
REQUEST FOR PROPOSALS (RFP)
MEDICAL DIRECTOR
NM Commodity Code(s): 91878 and 99037
RFP NO. 2026-0355-PSD/TJ
MAY 2026

RFP NO. 2026-0355-PSD/TJ
TABLE OF CONTENTS
PAGE NO.
I. ADVERTISEMENT .......................................................................................................4
II. INTRODUCTION ...........................................................................................................5
A. PURPOSE OF THIS REQUEST FOR PROPOSAL ............................................5
B. SCOPE OF WORK ................................................................................................5
C. QUALIFICATIONS ..............................................................................................6
D. INSURANCE REQUIREMENTS ........................................................................6
E. PROCUREMENT SPECIALIST ...........................................................................7
F. DEFINITION OF TERMINOLOGY .....................................................................7
III. CONDITIONS GOVERNING THE PROCUREMENT...............................................10
A. SEQUENCE OF EVENTS ..................................................................................10
B. EXPLANATION OF EVENTS ...........................................................................11
1. Issuance of RFP .........................................................................................11
2. Pre-Proposal Conference ...........................................................................11
3. Acknowledgement of Receipt Form Due ..................................................11
4. Deadline to Submit Additional Written Questions ...................................11
5. Response to Written Questions .................................................................11
6. Submission of Proposals ...........................................................................12
7. Proposal Evaluation ...................................................................................12
8. Selection of Finalists .................................................................................12
9. Best and Final Offers from Finalists (If applicable) .................................13
10. Oral Presentations by Finalists (If applicable) ..........................................13
11. Contract Negotiations ...............................................................................13
12. Contract Award .........................................................................................13
13. Right to Protest .........................................................................................13
C. GENERAL REQUIREMENTS ...........................................................................14
1. Acceptance of Conditions Governing the Procurement ............................14
2. Incurring Cost ............................................................................................14
3. Prime Contractor Responsibility ...............................................................14
4. Subcontractors ...........................................................................................14
5. Amended Proposals ...................................................................................14
6. Offerors' Rights to Withdraw Proposal ....................................................15
7. Proposal Offer Firm ..................................................................................15
8. Disclosure of Proposed Contents ..............................................................15
9. No Obligation ............................................................................................15
10. Termination ...............................................................................................16
11. Sufficient Appropriation ...........................................................................16
12. Legal Review ............................................................................................16
13. Governing Law .........................................................................................16
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RFP NO. 2026-0355-PSD/TJ
14. Basis for Proposal ....................................................................................16
15. Contract Terms and Conditions ...............................................................16
16. Contract Deviations .................................................................................16
17. Offeror Qualifications ..............................................................................17
18. Right to Waive Minor Irregularities ........................................................17
19. Change in Contractor Representatives .....................................................17
20. Notice .......................................................................................................17
21. County Rights ..........................................................................................17
22. Right to Publish .......................................................................................17
23. Ownership of Proposals .........................................................................17
24. Electronic Mail Address Recommended .................................................18
25. Preference in Procurement by Santa Fe County ......................................18
26. Double-Sided Documents ........................................................................19
27. Living Wage ............................................................................................19
IV. RESPONSE FORMAT AND ORGANIZATION ........................................................20
A. NUMBER OF RESPONSES ...............................................................................20
B. NUMBER OF COPIES .......................................................................................20
C. PROPOSAL FORMAT .......................................................................................20
1. Proposal Organization ...............................................................................20
2. Letter of Transmittal ..................................................................................21
V. SPECIFICATIONS .......................................................................................................22
A. INFORMATION .................................................................................................22
1. Time Frame ...............................................................................................22
B. EVALUATION CRITERIA ................................................................................22
1. Introduction ...............................................................................................22
2. Professional Competence and Specialized Experience .............................22
3. Evidence of Understanding Scope of Work ..............................................23
4. Capacity and Capability ............................................................................23
5. Past Performance .......................................................................................23
C. COST PROPOSAL ..............................................................................................23
VI. EVALUATION OF PROPOSALS ...............................................................................24
A. EVALUATION SCORING .................................................................................24
B. EVALUATION PROCESS .................................................................................25
APPENDICES
A. Acknowledgement of Receipt Form ....................................................................26
B. Campaign Contribution Disclosure Form ............................................................27
C. Resident Veterans Preference Certification .........................................................30
D. Cost Proposal .......................................................................................................31
E. Other Offeror's Attachments ...............................................................................32
F. Sample Agreement ...............................................................................................33
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RFP NO. 2026-0355-PSD/TJ
I. ADVERTISEMENT
SANTA FE COUNTY
MEDICAL DIRECTOR
RFP NO. 2026-0355-PSD/TJ
Santa Fe County requests the professional services of a qualified Medical Director to provide
oversight, develop EMS protocols, trainings, and Continuous Quality Improvements. All
proposals submitted shall be valid for ninety (90) days subject to action by the County. Santa Fe
County reserves the right to reject any and all proposals in part or in whole. A completed proposal
shall be submitted in a sealed container indicating the proposal title and number along with the
Offeror's name and address clearly marked on the outside of the container. All proposals must be
received by 2:00PM on Wednesday, June 24, 2026, at the Santa Fe County Purchasing
Division, 102 Grant Avenue, (First Floor), Santa Fe, NM 87501. The submission of Proposals
will also be accepted electronically utilizing a DropBox. Please utilize this link to upload your
proposal submission: https://www.dropbox.com/request/b82p8hhw5k0tvq7g1srf.
By submitting a proposal for the requested services each Offeror is certifying that it is a qualified
firm and its proposal complies with the requirements stated within the Request for Proposals.
A Pre-Proposal Conference will be held at 10:30 am on Wednesday, June 3, 2026 online via
Teams using the link provided below and meeting number 266 637 724 673 943 Passcode:
z5CG3Zd3 or by calling 1(773) 352-2011 meeting number: 701267790#, conference ID: 701
267 790#. Attendance is not mandatory but highly recommended.
https://www.microsoft.com/en-us/microsoft-teams/join-a-meeting
EQUAL EMPLOYMENT OPPORTUNITY: All qualified Offerors will receive consideration of
contract(s) without regard to race, color, religion, sex or national origin, ancestry, age, physical and
mental handicap, serious medical condition, disability, spousal affiliation, sexual orientation or
gender identity.
Request for Proposals will be available by contacting Tammy Jim, Procurement Specialist Senior,
102 Grant Avenue, (First Floor) Santa Fe, New Mexico 87501, or by telephone at (505) 986-6370
or by email at tjim@santafecountynm.gov or on our website at
https://www.santafecountynm.gov/finance/purchasing-division/current-bid-solicitations.
PROPOSALS RECEIVED AFTER THE DATE AND TIME SPECIFIED ABOVE WILL NOT
BE CONSIDERED AND WILL BE REJECTED BY SANTA FE COUNTY.
Santa Fe County
Published: May 24th & 25th
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RFP NO. 2026-0355-PSD/TJ
II. INTRODUCTION
A. PURPOSE OF THIS REQUEST FOR PROPOSAL
The County is requesting the professional services of a Medical Director to provide
oversight, develop EMS protocols, medical trainings and continuous quality improvements
for the Santa Fe County Fire Department (SFCFD) and Regional Emergency
Communications Center (RECC).
Qualified providers are invited to submit proposals demonstrating their capacity to fulfill
the requirements outlined in RFP 2026-0355-PSD/TJ. Offerors are expected to review and
understand all applicable terms, conditions, and specifications set forth in the Request for
Proposals.
B. SCOPE OF WORK
The Contractor will provide:
1. Review and approve the use of specific medical dispatch protocols that will be used
within the Medical Priority Dispatch System (MPDS).
2. Review dispatch medical protocols with the Santa Fe County Fire Department and
The City of Santa Fe Fire Department, along with their medical directors, and the
RECC Director on a quarterly basis.
3. Assist in the development, revision and implementation of SFCFD and RECC
medical written protocols and provide recommendations as necessary.
4. Review protocols quarterly on a formal basis, recommend and implement
modifications.
5. Review and recommend, on a quarterly basis, the medical training standards for
initial and continuing MPDS education.
6. Provide on-site reviews on medical dispatch records and MPDS each month to
provide quality assurance and improvement.
7. Assure pre-arrival instructions are given with a high reliability when operators are
taking Emergency Medical Service (EMS) related 911 calls.
8. Provide on-site Quality Improvement training and counseling at the time dispatch
reviews are conducted in order to facilitate communication and educational
collaboration between operators and contractor.
9. Review the Quality Assurance/Improvement Plan for the service to include:
a. Review collection of data (optional and clinical)
b. Ongoing evaluation of medical instruction being given by dispatchers.
c. Investigation and resolution of medically-related complaints.
d. Foster cooperation, understanding and cohesion between the contractor and
dispatch staff regarding medically-related protocols, procedures and program
goals.
e. Provide feedback or training for underperformance or remediation with
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RFP NO. 2026-0355-PSD/TJ
concurrence by the RECC Executive Director including recommendation to
limit or withdraw medical direction for the individual emergency medical
dispatch when appropriate.
f. Regular review and on-site evaluation of personnel within service.
10. Serve as liaison between the SFCFD, RECC, local EMS, medical community,
medical facilities, regional/state EMS agencies, and other applicable political
subdivisions.
11. Recommend actions to be taken to correct deficiencies noted in the CQI process or
violations or pertinent laws and regulations relating to MPDS procedures.
12. Complete and submit the following reports:
a. Time reporting on a monthly basis that provides the SFCFD and RECC with
sufficient information as a basis for compensation to the Contractor.
b. A quarterly report each quarter that provides details requested by the SFCFD
and RECC for benchmarks achieved in the program, appropriate data collected,
and the amount of funds expended.
C. QUALIFICATIONS
Proposals must include definitive information regarding the experience, qualifications, and
professional licensing/certifications of the proposing firm. Offerors must be in good
standing with the State of New Mexico to conduct business and provide the contracted
professional services.
D. INSURANCE REQUIREMENTS
The insurance required by Offeror are listed below.
1. General Conditions. Contractor shall submit evidence of insurance as is required
herein. Policies of insurance shall be written by companies authorized to write such
insurance in New Mexico.
2. General Liability Insurance, Including Automobile. Contractor shall procure and
maintain during the life of this Agreement a comprehensive general liability and
automobile insurance policy with liability limits in amounts not less than
$1,000,000 combined single limits of liability for bodily injury, including death,
and property damage for any one occurrence. Said policies of insurance shall
include coverage for all operations performed for County by Contractor; coverage
for the use of all owned, non-owned, hired automobiles, vehicles and other
equipment, both on and off work; and contractual liability coverage under which
this Agreement is an insured contract. County of Santa Fe shall be a named
additional insured on the policy.
3. Workers' Compensation Insurance. Contractor shall comply with the provisions
of the Workers' Compensation Act.
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RFP NO. 2026-0355-PSD/TJ
4. Professional Liability Insurance. The Contractor shall procure and maintain
during the life of this Agreement a Professional Liability Insurance.
5. Increased Limits. If, during the life of this Agreement, the Legislature of the State
of New Mexico increases the maximum limits of liability under the Tort Claims
Act (NMSA 1978, Sections 41-4-1 through 41-4-29, as amended), Contractor shall
increase the maximum limits of any insurance required herein.
E. DESIGNATED PROCUREMENT SPECIALIST
The County has designated a Procurement Specialist Senior who is responsible for the
conduct of this procurement whose name, address and telephone number are listed below.
All deliveries via express carrier should be addressed as follows:
Tammy Jim, Procurement Specialist Senior
Santa Fe County Purchasing Division
102 Grant Avenue, First Floor
Santa Fe, NM 87501-0276
Phone: (505) 986-6370
Email: tjim@santafecountynm.gov
Any inquiries or requests regarding this procurement should be submitted to the
Procurement Specialist Senior in writing. Offerors may ONLY contact the Procurement
Specialist Senior listed above regarding the procurement. Other County employees
do not have the authority to respond on behalf of the County.
F. DEFINITION OF TERMINOLOGY
This section contains definitions and abbreviations that are used throughout this procurement
document.
"BCC" means the Santa Fe County Board of County Commissioners
"Close of Business" means 5:00 PM Mountain Standard Time or Mountain Daylight Time,
whichever is in effect on the date given.
"Contract" or "Agreement" means a written agreement for the procurement of items of
tangible personal property or services.
"Contractor" means a successful offeror who enters into a binding contract.
"County" means Santa Fe County.
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RFP NO. 2026-0355-PSD/TJ
"Determination" means the written documentation of a decision by the Procurement
Manager including findings of fact supporting a decision. A determination becomes part of
the procurement file.
"Desirable" The terms "may", "can", "should", "preferably", or "prefers" identify a
desirable or discretionary item or factor (as opposed to "mandatory").
"Evaluation Committee" means a body appointed by the County management to perform
the evaluation of offeror proposals.
"Finalist" is defined as an offeror who meets all the mandatory specifications of this Request
for Proposals and whose score on evaluation factors is sufficiently high to merit further
consideration by the Evaluation Committee.
"Mandatory" The terms "must", "shall", "will", "is required", or "are required", identify a
mandatory item or factor (as opposed to "desirable"). Failure to meet a mandatory item or
factor will result in the rejection of the offeror's proposal.
"Offeror" is any person, corporation, or partnership who chooses to submit a proposal.
"Procurement Specialist Senior" means the person or designee authorized by the County to
manage or administer a procurement requiring the evaluation of competitive sealed
proposals.
"Purchasing Division" means the Santa Fe County Purchasing Division, Finance
Department.
"Request for Proposals" or "RFP" means all documents, including those attached or
incorporated by reference, used for soliciting proposals.
"Responsible Offeror" means an offeror who submits a responsive proposal and who has
furnished, when required, information and data to prove that its financial resources, produc-
tion or service facilities, personnel, service reputation and experience are adequate to make
satisfactory delivery of the services or items of tangible personal property described in the
RFP.
"Responsive Offer" or "Responsive Proposal" means an offer or proposal which conforms
in all material respects to the requirements set forth in the request for proposals. Material
respects of a request for proposals include, but are not limited to, price, quality, quantity or
delivery requirements.
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RFP NO. 2026-0355-PSD/TJ
THIS SECTION LEFT INTENTIONALLY BLANK
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RFP NO. 2026-0355-PSD/TJ
III. CONDITIONS GOVERNING THE PROCUREMENT
This section of the RFP contains the schedule for the procurement, describes the major
procurement events and the conditions governing the procurement.
A. SEQUENCE OF EVENTS
The Procurement Specialist will make every effort to adhere to the following schedule:
Action Responsibility Date
1. Issuance of RFP Purchasing Division May 24th & 25th
2 . Pre-Proposal Conference Owner/Offerors/ June 3rd
Purchasing
3. Acknowledgement of Receipt Form Offerors June 4th
4. Deadline to Submit Additional Questions Offerors June 8th
5. Response to Written Questions Purchasing Division June 12th
6. Submission of Proposal Offerors June 24th
2 :00 PM MDT
7. Proposal Evaluation Review Evaluation Committee June 30th - July 2nd
8. Selection of Finalist Evaluation Committee July 2026
9. Oral Presentation by Finalists Offeror July 2026
(if applicable)
10. Contract Negotiations County, Offeror July 2026
11. Contract Award Purchasing Division July 2026
Note: If the Evaluation Committee makes a selection at the Selection of Finalists, event 9 will
not occur.
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