Provision of Zerto Support Renewal

Agency:	Gwinnett County
State:	Georgia
Type of Government:	State & Local
NAICS Category:	541519 - Other Computer Related Services
Posted Date:	Jun 5, 2026
Due Date:	Jun 10, 2026
Solicitation No:	IWQ 132013 INV
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

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Date: June 5, 2026

Quote Number: IWQ 132013

Quotes Should Be Received By: 3:00pm on June 10, 2025

Informal Written Quotations are being solicited from qualified suppliers for the following item(s). Informal Written

Quotations may be returned via: Email: Bethany.White@GwinnettCounty.com; or Gwinnett County Department of Financial

Services, Purchasing Division, 75 Langley Drive, Lawrenceville, Georgia, 30046, Attn: Bethany White.

DELIVERY FOB DESTINATION PREPAID AND ALLOWED TO: 75 Langley Drive, Lawrenceville, GA 30046

QTY.

DESCRIPTION

Zerto Enterprise Cloud Edition –

Premium Maintenance & Support

Item# ECE-MS-PRM, or approved

equivalent.

Term: 08/01/2026 – 07/31/2027

DELIVERY

ARO

MANUF. &

NO.

UNIT PRICE

TOTAL PRICE

Certification of Non-Collusion in Quote Preparation

Signature

Date

In compliance with the attached specifications, the undersigned offers and agrees, within ninety (90) days of the date of

quote opening, to furnish any or all of the items upon which prices are quoted, at the price set opposite each item,

delivered to the designated point(s) within the time specified in the quote schedule. By submission of this quote, I

understand that Gwinnett County uses Electronic Payments for remittance of goods and services. Vendors should select

their preferred method of electronic payment upon notice of award. For more information on electronic payments, please

refer to the Electronic Payment information in the instructions to bidders.

Legal Business Name

Complete Address

Does your company currently have a location within Gwinnett County? Yes No

Representative Signature

Printed Name

Telephone Number

E-mail Address

FAILURE TO RETURN THIS PAGE MAY RESULT IN REMOVAL OF YOUR COMPANY FROM COMMODITY LISTING.

Buyer Initials: BW

IWQ 132013

IF YOU DESIRE TO SUBMIT A "NO BID" IN RESPONSE TO THIS PACKAGE, PLEASE INDICATE BY CHECKING ONE OR

MORE OF THE REASONS LISTED BELOW AND EXPLAIN.

Do not offer this product or service; remove us from your bidder's list for this item only.

Specifications too "tight"; geared toward one brand or manufacturer only.

Specifications are unclear.

Unable to meet specifications

Unable to meet bond requirements

Unable to meet insurance requirements

Our schedule would not permit us to perform.

Insufficient time to respond.

Other

COMPANY NAME

AUTHORIZED REPRESENTATIVE

SIGNATURE

GWINNETT COUNTY

DEPARTMENT OF FINANCIAL SERVICES │ PURCHASING

GENERAL INSTRUCTIONS FOR VENDORS,

TERMS AND CONDITIONS

***ATTENTION***

FAILURE TO RETURN THE FOLLOWING DOCUMENTS MAY RESULT IN SUBMITTAL BEING DEEMED

NON-RESPONSIVE AND AUTOMATIC REJECTION. THE COUNTY SHALL BE THE SOLE DETERMINANT

OF TECHNICALITY VERSUS NON-RESPONSIVE SUBMITTAL:

1. FAILURE TO USE COUNTY FEE SCHEDULE.

2. FAILURE TO RETURN OR ACKNOWLEDGE APPLICABLE COMPLIANCE/SPECIFICATION

SHEETS.

3. FAILURE TO RETURN OR ACKNOWLEDGE APPLICABLE ADDENDA.

4. FAILURE TO PROVIDE INFORMATION OR ALTERNATES OR EQUIVALENTS.

5. FAILURE TO PROVIDE BID BOND, WHEN REQUIRED, WILL RESULT IN SUBMITTAL BEING

DEEMED NON-RESPONSIVE AND AUTOMATIC REJECTION. BID BONDS ARE NOT REQUIRED ON

ALL SOLICITATIONS. BOND REQUIREMENTS ARE CLEARLY STATED ON THE INVITATION

PAGE. IF CLARIFICATION IS NEEDED, CONTACT THE PURCHASING ASSOCIATE LISTED IN THE

INVITATION. IF BONDS ARE REQUIRED, FORMS WILL BE PROVIDED IN THIS SOLICITATION

DOCUMENT.

6. FAILURE TO PROVIDE CONTRACTOR AFFIDAVIT AND AGREEMENT, WHEN REQUIRED, MAY

RESULT IN SUBMITTAL BEING DEEMED NON-RESPONSIVE AND REJECTED. THE

CONTRACTOR AFFIDAVIT AND AGREEMENT IS NOT REQUIRED ON ALL SOLICITATIONS. IF

CLARIFICATION IS NEEDED, CONTACT THE PURCHASING ASSOCIATE LISTED IN THE

INVITATION.

7. FAILURE TO PROVIDE AN ETHICS AFFIDAVIT WHEN REQUIRED MAY RESULT IN SUBMITTAL

BEING DEEMED NON-RESPONSIVE AND REJECTED. THE ETHICS AFFIDAVIT IS REQUIRED ON

ALL FORMAL SOLICITATIONS OVER $100,000.00. IF CLARIFICATION IS NEEDED, CONTACT

THE PURCHASING ASSOCIATE LISTED IN THE INVITATION.

GENERAL INSTRUCTIONS FOR VENDORS 1 | 11

GWINNETT COUNTY

DEPARTMENT OF FINANCIAL SERVICES │ PURCHASING

GENERAL INSTRUCTIONS FOR VENDORS,

TERMS AND CONDITIONS

PREPARATION OF SUBMITTAL

A. Each vendor shall examine the drawings, specifications, schedule, and all instructions. Failure to

do so will be at the vendor’s risk, as the vendor will be held accountable for their submittal.

B. Each vendor shall furnish all information required by the solicitation form or document. Each

vendor shall sign the submittal and print or type his or her name on the fee schedule. The person

signing the submittal should initial erasures or other changes. An authorized agent of the vendor

must sign the submittal.

C. Fee schedule pricing should only have two decimal places unless otherwise stated. In the event

of a calculation error in total price, the unit pricing prevails.

D. Except for solicitations for the sale of real property, individuals, firms, and businesses seeking an

award of a Gwinnett County contract may not initiate or continue any verbal or written

communications regarding a solicitation with any County officer, elected official, employee, or

other County representative other than the Purchasing Associate named in the solicitation

between the date of the issuance of the solicitation and the date of the final award. The

Purchasing Director will review violations. If determined that such communication has

compromised the competitive process, the offer submitted by the individual, firm, or business

may be disqualified from consideration for award. Solicitations for the sale of real property may

allow for verbal or written communications with the appropriate Gwinnett County representative.

E. Sample contracts (if pertinent) are attached. These do NOT have to be filled out with the submittal

but are contained for informational purposes only. If awarded, the successful vendor(s) will be

required to execute these documents prior to County execution.

F. Effective July 1, 2013 and in accordance with the Georgia Illegal Immigration Reform

Enhancements for 2013, an original signed, notarized, and fully completed Contractor Affidavit

and Agreement should be included with vendor’s submittal, if the solicitation is for the physical

performance of services for all labor or service contract(s) that exceed $2,499.99 (except for

services performed by an individual who is licensed pursuant to Title 26, Title 43, or the State Bar

of Georgia). Failure to provide the Contractor Affidavit and Agreement with your submittal may

result in being deemed non-responsive and automatic rejection.

II. DELIVERY

A. Each vendor should state time of proposed delivery of goods or services.

B. Words such as “immediate”, “as soon as possible,” etc. should not be used. The known earliest

date or the minimum number of calendar days required after receipt of order (delivery A.R.O.)

should be stated. If calendar days are used, include Saturday, Sunday, and holidays in the number.

III. EXPLANATION TO VENDORS

Any explanation desired by a vendor regarding the meaning or interpretation of the solicitation,

drawings, specifications, etc. must be requested by the question cutoff deadline stated in the

solicitation for a reply to reach all vendors before the deadline of the solicitation. Any information

given to a prospective vendor concerning a solicitation will be furnished to all prospective vendors as

an addendum to the solicitation if such information is necessary or if the lack of such information

would be prejudicial to uninformed vendors. The written solicitation documents supersede any verbal

or written communications between the parties. Receipt of addenda should be acknowledged in the

GENERAL INSTRUCTIONS FOR VENDORS 2 | 11

GWINNETT COUNTY

DEPARTMENT OF FINANCIAL SERVICES │ PURCHASING

GENERAL INSTRUCTIONS FOR VENDORS,

TERMS AND CONDITIONS

submittal. It is the vendor’s responsibility to ensure they have all applicable addenda prior to their

submittal. This may be accomplished by contacting the assigned Purchasing Associate prior to the

submittal or visiting GwinnettCounty.com.

IV. SUBMISSION OF FORMAL OFFERS/SUBMITTALS

A. Formal bid and proposal submittals shall be enclosed in a sealed package or envelope, addressed

to the Gwinnett County Purchasing Division with the name of the vendor, the date and hour of

opening, and the solicitation number on the face of the package or envelope. Facsimile or emailed

submittals will not be considered. Any addenda should be enclosed in the sealed envelopes as

well.

B. ADD/DEDUCT: Add or deduct amounts indicated on the outside of the envelope are allowed and

will be applied to the lump sum amount. Amount shall be clearly stated and should be initialed by

an authorized representative.

C. Samples of items, when required, must be submitted within the time specified and, unless

otherwise specified by the County, at no expense to the County. Unless otherwise specified,

samples will be returned at the vendor’s request and expense, if items are not destroyed by

testing.

D. Items offered must meet required specifications and must be of a quality that will adequately

serve the use and purpose for which intended.

E. Full identification of each item submitted, including brand name, model, catalog number, etc.

must be furnished to identify exactly what the vendor is offering. Manufacturer’s literature may

be furnished, but vendor should not submit excessive marketing material.

F. The vendor must certify that items to be furnished are new and that the quality has not

deteriorated to impair its usefulness.

G. Unsigned submittals will not be considered except in cases where it is enclosed with other

documents that have been signed. The County will determine acceptability in these cases.

H. Gwinnett County is exempt from federal excise tax and Georgia sales tax regarding goods and

services purchased directly by Gwinnett County. Vendors are responsible for federal excise tax

and sales tax, including taxes for materials incorporated in county construction projects. Vendors

should contact the State of Georgia Sales Tax Division for additional information. Agreements

were there is a cost-plus mark-up, mark-up will not be paid on taxes.

I. Information submitted by a vendor in the solicitation process shall be subject to disclosure after

the public opening in accordance with the Georgia Open Records Act.

V. WITHDRAWAL DUE TO ERRORS

Vendors must give Gwinnett County Purchasing Division written notice within two (2) business days

of completion of the opening stating that they wish to withdraw their submittal without penalty for an

obvious clerical or calculation error. Submittal may be withdrawn from consideration if the price was

substantially lower then the other submittals due solely to a mistake therein, provided pricing was

submitted in good faith, and the mistake was a clerical mistake as opposed to a judgment mistake

and was due to an unintentional arithmetic error on an unintentional omission of a quantity of work,

labor, or material made directly in the compilation of the submittal. The unintentional arithmetic error

or omission can be clearly proven through inspection of the original work papers, documents, and

GENERAL INSTRUCTIONS FOR VENDORS 3 | 11

This page summarizes the opportunity, including an overview and a preview of the attached documents.

Provision of Zerto Support Renewal

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