Provision and Implementation of a Laboratory Information Management System on a Multi-Year Contract

Agency:	Gwinnett County
State:	Georgia
Type of Government:	State & Local
NAICS Category:	541511 - Custom Computer Programming Services 541512 - Computer Systems Design Services 541519 - Other Computer Related Services 541611 - Administrative Management and General Management Consulting Services
Posted Date:	Nov 17, 2025
Due Date:	Nov 26, 2025
Solicitation No:	RP035-25 INV
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Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

RP035-25 INV

Buyer Contact : Bethany.White@GwinnettCounty.com

Opening Date : 11/26/2025 03:00 PM EST

Addendum : RP035-25 Ad 1

Additional Documents : RP035-25 - Pricing Proposal Response Workbook - LIMS final

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October 22, 2025

The files

REQUEST FOR PROPOSAL

RP035-25

The Gwinnett County Board of Commissioners is soliciting competitive sealed proposals from qualified service

providers for the Provision and Implementation of a Laboratory Information Management System on a Multi-Year

Contract for the Department of Water Resources.

Proposals must be returned in a sealed container marked on the outside with the Request for Proposal number

and Company Name. Proposals will be received until 2:50 P.M. local time on November 19, 2025 at the Gwinnett

County Financial Services - Purchasing Division – 4th Floor - Nash Building, 75 Langley Drive, Lawrenceville,

Georgia 30046. Any proposal received after this date and time will not be accepted. Proposals will be publicly

opened and only names of submitting firms will be read at 3:00 P.M. A list of firms submitting proposals will be

available the following business day on our website www.gwinnettcounty.com.

Questions regarding proposals should be directed to Bethany White, Purchasing Associate II at

Bethany.White@GwinnettCounty.com or by calling 770-822-5149, no later than November 7, 2025. Proposals are

legal and binding upon the vendor when submitted. One single sided unbound original, six (6) copies, and one (1)

electronic copy on a flash drive should be submitted.

Successful service providers will be required to meet insurance requirements. The Insurance Company should be

authorized to do business in Georgia by the Georgia Insurance Department and must have an A.M. Best rating of

A-10 or higher.

Gwinnett County does not discriminate on the basis of disability in the admission or access to its programs or

activities. Any requests for reasonable accommodations required by individuals to fully participate in any open

meeting, program or activity of Gwinnett County Government should be directed to the ADA Coordinator at the

Gwinnett County Justice and Administration Center, 770-822-8165.

The written proposal documents supersede any verbal or written prior communications between the parties.

Selection criteria are outlined in the request for proposal documents. Gwinnett County reserves the right to reject

any or all proposals to waive technicalities, and to make an award deemed in its best interest.

Award notification will be posted after award on the County website, www.gwinnettcounty.com and companies

submitting a proposal will be notified via email.

We look forward to your proposal and appreciate your interest in Gwinnett County.

Bethany White

Purchasing Associate II

RP035-25

Page 2

1.0 Introduction

The Gwinnett County Board of Commissioners (County) is soliciting competitive sealed proposals from

qualified service providers for the Provision and Implementation of a comprehensive Laboratory

Information Management System (LIMS) on a Multi-Year Contract for the Gwinnett County Water

Resources Department. The solution will enhance the County’s Water Resources Laboratory (WRL)

management capabilities and grow with its needs.

The WRL is interested in either an on premise, or Integration Platform as a Service (iPaaS) a Software

as a Service (SaaS/Cloud) solution. Cloud base systems must have a proven track record of providing

a cloud base solution to include workflows, and quality control queues as described by this proposal to

businesses and/or other government jurisdictions of the same size and complexity as the County’s

Water Resources Laboratory. The proposed solution should meet the requirements outlined in the

proposal and the service provider should be prepared to demonstrate those capabilities, should they be

asked to do so before award. Note, commercial production systems or systems that are undergoing

major functional changes or upgrades are not acceptable for industry-standard systems sought in this

solicitation. Although the County is interested in implementing systems with a proven track record and

implementation history, that does not preclude service providers from submitting optional proposals

that may utilize emerging technology whether on-premises, hosted, or cloud-based solutions, to provide

the best result for Gwinnett County.

The County intends to award a contract for this proposal to one (1) service provider. There are no

expressed or implied obligations for the County to reimburse responding service providers for any

expenses incurred in preparing proposals in response to this solicitation. The full cost of proposal

preparation and interview presentation (if required) is to be borne by the proposing service provider.

Proposals must be signed by a company official who has the authority to commit company resources.

The request for proposal and the successful proposal will become part of a written contract between

the County and the proposing service provider. The contract shall be on forms supplied by the County.

A sample contract has been included for review by the proposer’s legal counsel.

Finally, all proposed solutions must comply with the Security Requirements Standards provided in the

solicitation with any exceptions being itemized and explained.

RP035-25

Page 3

2.0 Background and Current Environment

This Section of the proposal provides background on the County, the Water Resources Laboratory, and

relevant systems in operation in the current environment, as well as the planned future environment.

2.1 County Background Gwinnett County, Georgia is a suburban county, located approximately 30 miles

northeast of Atlanta, Georgia. The County has an estimated population of approximately 1,020,157.

Currently, the County has a total of 6,105 authorized positions, including appointed and elected officials.

The governing authority of the County consists of a five-person Board of Commissioners, including a

full-time chairman elected at large and four Commissioners elected on a district basis. The County

operates under the County Administrator form of management and has thirteen operating departments.

The County Administrator reports directly to the Board and oversees the activities of the appointed

County department heads. In addition, the County Administrator's Office also acts as a liaison for the

Board with other elected officials.

Gwinnett County government provides a wide array of services to its residents including "traditional"

county government functions such as construction and maintenance of roads and court-related

activities, as well as municipal functions such as police, fire, recreation, emergency services and

water/waste services. The County Organizational Chart is shown below.

RP035-25

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2.2 Gwinnett County Water Resources

The Department of Water Resources (DWR) distribution system contains 4,110 miles of water pipe,

282,447 meters and serves approximately 900,000 residents. It is the goal of the DWR to utilize a secure

formal management system to wholistically track, report, and maintain data for permit-related

requirements. This goal can be threatened by the increasing volume and complexity of work as the

County expands, coupled with the attrition of knowledgeable staff. The reliance on manual tools and

processes for work organization also poses increased risks to efficient workflow and data integrity. In

pursuit of the County’s missions and goals, it is necessary to expand the use of technology to outpace

the current threats faced.

2.3 Gwinnett County Department of Information Technology Architecture and Environment

The County’s network is managed by the County Department of Information Technology Services. The

network supports all County Departments, including public safety. The County’s existing network

topology consists of a logical layer operating over a physical layer. The logical layer is firewalled

between members but operates in a relatively open manner so that if there is physical connectivity, there

is also a logical path to that node. The physical layer is a hub-and-spoke architecture with links provided

by Gwinnett County-owned fiber, as well as metered connections from a network vendor.

The County network core consists of two primary sites, Gwinnett County Justice and Administration

Center (GJAC) and Gwinnett County Police Department (GCPD) Annex, which have dual high-speed

connections to each site. The remote nodes have redundant connections to the core. The County is

establishing a disaster recovery (DR) location and Alternate 9-1-1 Center at the Bay Creek District Office.

If applicable, the County requires Cisco network switches for any connectivity between the proposed

infrastructure and the County’s network. In addition, the County preference is for hyper-converged (HCI)

fully virtualized environments. As a result, the proposer should consider this type of architecture when

proposing the infrastructure required for the proposed solution.

RP035-25

Page 5

The current Gwinnett County ecosystem that includes the relevant technologies for this proposal shown

in the table below:

Technology Type

Current Technology

On-premises Email Gateway

Proofpoint

Security

Current Technology

Data Loss Prevention

Microsoft DLP

Network

Current Technology

Cloud Email Gateway

Proofpoint

Multi Factor Authentication

Microsoft Azure Cloud

Protocols

Current Technology

Directory Services Standard

LDAP, Active Directory (AD), AzureAD

Hardware

Server(physical)

HP DL380P Current Gen (G12)

Server(virtual)

VMWare Server 2022

Software

Current Technology

Productivity

Microsoft 365/Windows 11

ERP (Before July 2026)

Oracle Fusion Cloud for Financials

SAP for Human Resources Capital

ERP (After July 2026)

Oracle Fusion Cloud (Financials & HR)

Database

Microsoft SQL 2022

Document Repository

FileNet, SharePoint

Email Communications Platform

Microsoft Exchange Online

Internet Browser

Microsoft Edge

Document digitization and workflow DocuSign

Mobile Device Management

Microsoft Intune

Table 1 – Technology Ecosystem

This page summarizes the opportunity, including an overview and a preview of the attached documents.

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Provision and Implementation of a Laboratory Information Management System on a Multi-Year Contract

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