2026-15 Property Tax Payment Services, Collector's Office

2026-15: Property Tax Payment Services
Cole County Collector's Office
Bidder Response Form
Numbers correspond to those in the RFP, refer back to RFP for more information and to ensure
all requested information is included in your submission.
For all below descriptions use additional pages as necessary to provide a thorough explanation.
3.1 Minimum Vendor Qualifications
Submit a written response using the same numbering in the RFP to respond to each point
in section 3.1. Please submit a typed document.
There is space below to provide references as requested in point 3.1.2.
3.1.2 Provide three (3) references from comparable county tax clients, including at least
one (1) for which the respondent has implemented and currently supports a
production integration with Devnet.
Circle the reference that the respondent has implemented production with Devnet.
Reference 1: _________________ _________________ ____________ ____________
(Company Name) (Email) (Phone) (Years Serviced)
_________________________________________________________________
(Physical Address)
Reference 2: _________________ _________________ ____________ ____________
(Company Name) (Email) (Phone) (Years Serviced)
_________________________________________________________________
(Physical Address)
Reference 3: _________________ _________________ ____________ ____________
(Company Name) (Email) (Phone) (Years Serviced)
_________________________________________________________________
(Physical Address)

3.2 Functional and Service Requirements
Submit a written response using the same numbering in the RFP to respond to each point
in section 3.2.
For each numbered point respond by stating one of the following: standard and in
production today, configurable, planned, or not available. Then describe how it is
delivered.
Be sure to provide any other information requested in each point on the RFP.
Please submit a typed document.
3.3 Required Response Format and Pricing
See requirements on this form as well as those listed on the RFP for response format.
3.3.1 Submit a clearly labeled chart, table, or document showing all pricing details.
Pricing should include:
* One-Time Fees
* Recurring Fees
* Transaction Fees
* Communication Costs
* Hardware Costs
* Integration Costs
* Optional-Service Costs
* Pass-Through Costs
* Identify Taxpayer-Paid and County-Paid Options
* Fees by Payment Method and Channel
* Implementation and Devnet Integration Fees
* Returned-Item Fees
* Chargeback Fees
* Refund Fees
* Void Fees
* Minimums
* Any Price-Adjustment Terms
* State Whether Settlement is Gross or Net and Identify who Bears Each Fee
* Any Other Fee or Cost Associated with this Bid
* No Fee or Charge Not Disclosed in the Response may be Imposed without the
County's Prior Written Approval
See instructions on RFP for responses to 3.3.2 and 3.3.3.