Property Tax Bill Printing and Mailing Services RFP

The City of Pontiac, Michigan is requesting proposals from qualified vendors to provide property tax bill printing and mailing services, including the secure processing of billing data, high-quality printing of tax bills and notices, assembly and mailing through the U.S. Postal Service, and the ability to handle peak seasonal volumes (roughly 20,000 bills per season). Proposals should outline experience with municipal billing, technology and quality control measures, pricing structures, implementation timelines, and references. Submissions will be evaluated on cost-effectiveness, capacity to meet deadlines, printing quality, relevant experience, and customer support. All proposals must be submitted to the City of Pontiac Purchasing Department by the stated deadline and clearly marked for consideration.

The City of Pontiac, Michigan, is a historic community located in Oakland County and serves as the county seat. With a diverse population and a significant number of residential, commercial, and industrial properties, the City is responsible for the accurate billing and collection of property taxes, which form a major source of funding for essential public services such as police and fire protection, infrastructure maintenance, and community programs. Each year, thousands of property tax bills and assessment notices must be generated and distributed in a timely and accurate manner to ensure compliance with state laws and to maintain strong fiscal management. To achieve this, the City requires a dependable printing and mailing partner that can manage large volumes of statements, safeguard sensitive data, and deliver correspondence efficiently to property owners. This RFP seeks to establish such a partnership to ensure high accuracy, quality service, and reliable delivery of all property tax billing documents.