Professional Services for Development of a Crisis Communication Plan
| Agency: | Warrensburg city |
|---|---|
| State: | Missouri |
| Type of Government: | State & Local |
| NAICS Category: |
|
| Posted Date: | Feb 25, 2026 |
| Due Date: | Mar 25, 2026 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
| Bid Title: |
Professional Services for Development of a Crisis Communication Plan
|
| Category: | City of Warrensburg |
| Status: | Open |
|
Attachment Preview
City of Warrensburg Office of Emergency Management
Request for Proposals (RFP)
Professional Services for Development of a Crisis Communication Plan
REQUEST FOR PROPOSALS
CITY OF WARRENSBURG
102 SOUTH HOLDEN STREET
WARRENSBURG, MISSOURI 64093
DATE OF POSTING: February 25, 2026
PROPOSAL CLOSING: March 25, 2026
CONTACT PERSON: Ken Jennings
PHONE NUMBER: 1(660)262-4651
PROPOSAL TITLE:
PROFESSIONAL SERVICES FOR DEVELOPMENT OF A CRISIS
COMMUNICATION PLAN
Table of Contents
1. Introduction and Purpose
2. Background
3. Project Overview and Scope of Work
4. Submission Instructions and Proposal Requirements
5. Evaluation Criteria
6. Schedule
7. City Rights and Legal Conditions
Appendix A – Sample Evaluation Score Sheet
Appendix B – Proposal Submission Checklist
I. Introduction and Purpose
The City of Warrensburg, Missouri, Office of Emergency Management (OEM) is
soliciting proposals from qualified professional firms to provide consulting services for
the development and implementation of a comprehensive, multi-phase Crisis
Communication Plan. This plan will strengthen the City’s capacity to communicate
effectively during both routine operations and emergency incidents. This solicitation and
resulting contract shall be governed by the City of Warrensburg Finance Procedure
Manual §22.9.4 governing professional services.
II. Background
Communication responsibilities within the City, particularly during a time sensitive
situation or other emergency, are shared by multiple departments. These include:
Warrensburg Fire Department/Emergency Management, Warrensburg Police
Department, and the Administrative Services Communications and Strategy Division.
The City of Warrensburg recognizes the need for consistent, reliable, effective, and
transparent communication strategies to support emergency management, mitigation &
preparedness, city operations, and community engagement. This RFP seeks to identify a
professional consultant to develop and implement a phased communication program
aligning internal and external communication systems, culminating in a fully integrated
crisis communication framework.
III. Project Overview and Scope of Work
The selected consultant will develop a multi-phase Crisis Communication Plan to be
completed over a proposed three-year period, as described below:
Year 1 – Internal Communication Plan
Focus on evaluating and enhancing internal communication systems, policies, and
protocols. Deliverables include at minimum, city wide and individual department
(Administrative, Community Development, Fire, Police, Public Works) internal
communication audit, internal communication flow mapping, communication platforms,
staff messaging templates, policy review, department specific notification flow charts,
meeting type definition, and training modules for key city personnel.
Year 2 – External Communication Plan
Develop a structured approach for public information, media relations, social media
strategy, and coordinated external messaging. Deliverables include at minimum an audit
of current practices, audience identification, purpose and goal definition, communication
platform guide, role identification and responsibilities, media engagement framework,
public information guide, communication systems guide, communication escalation
matrix, messaging calendar, PIO policy, city wide external playbook, website audit,
listening strategy, trusted messenger roadmap, social media policy, and standardized
external message templates.
Year 3 – Comprehensive Crisis Communication Plan
Integrate internal and external plans into a cohesive crisis communication system. Include
activation protocols, communication chains of command, testing and exercises, and plan
evaluation methods.
Quarterly progress reports shall be provided to the City of Warrensburg OEM throughout
all project years. Additional recommendations, considerations, or needs for plan
development that are not identified in this RFP, but have value in plan development,
should be included in the presented proposal. Additional service recommendations should
be outlined and priced separate from the proposal containing the requested information.
IV. Instructions and Requirements
1. Proposals will be accepted by the City Clerk until 3:00PM CST. Sealed proposals may
be mailed or delivered in person to City Clerk, City Hall, 102 South Holden Street,
Warrensburg, Missouri 64093, and must be marked CRISIS COMMUNICATION
PLAN — DO NOT OPEN. Emailed RFPs will be accepted in pdf format at
cityclerk@warrensburg-mo.com
2. Firms shall read thoroughly and understand the requirements of the Request for
Proposals.
3. Failure to comply with any of the instructions may disqualify the consulting firm at the
discretion of the City. No late or incomplete proposals shall be accepted.
4. All Requests for Information and/or Interpretation (RFIs) related to this Request for
Proposals must be received no later than 10 days prior to the RFP closing. Such RFIs
shall be sent to cityclerk@warrensburg-mo.com. Any additional information will be
published and provided to any interested firms participating in the RFP.
5. Attached is the City’s contract agreement for services. Submittal of the proposal
constitutes agreement to the City’s contract form.
6. Firms shall submit the following with their qualification packets:
Interested firms are requested to submit a Proposal that includes the following
information at a minimum:
• Detailed project approach and methodology.
• Proposed project team and qualifications of key personnel.
• Experience with similar municipal communication planning projects.
• Project timeline and estimated schedule.
• Cost estimate or fee structure (hourly, lump sum, or not-to-exceed).
• Proof of required licenses and insurance coverage (see placeholder in Section 7).
• References for at least two (2) comparable projects.
• Confirmation that the firm owes no outstanding taxes or fees to the City, State, or
Federal Government.
• Acknowledgment of business license requirements prior to commencing work.
• One (1) printed copy and/or one (1) electronic submission are required.
V. Evaluation Criteria
Proposals will be evaluated based on the following weighted criteria
Evaluation Factor
Points
Experience of firm with similar projects
25
Education and experience of assigned staff
20
Experience working with other government entities
15
Expected ability to meet proposed schedule
15
Defined method of communication throughout project
5
Overall proposal clarity and completeness
20
Total Possible Points: 100
A selection committee will review the Proposals and then select a consultant to develop a
final scope of services and negotiate a fee. If an agreeable fee is not reached with the first
consultant, the City may then repeat the process with the second rated consultant until an
agreement is reached.
VI. Schedule
The following schedule is anticipated. All dates are placeholders and will be finalized
prior to advertisement:
This page summarizes the opportunity, including an overview and a preview of the attached documents.
* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.
Sign-up for a Free Trial, Government Bid Alerts
With Free Trial, you can:
You will have a full access to bids, website, and receive daily bid report via email and web.
See Also
SINGLE FEASIBLE SOURCE (SFS) STATE 0000000422SL: Rural Doula Training Infrastructure Close Date 06/09/2026
State Government of Missouri
Bid Due: 6/09/2026
REQUEST FOR PROPOSAL (RFP) STATE 0000000411SL,1: Missouri Graduate Medical Education New Program Development
State Government of Missouri
Bid Due: 6/08/2026
Description Closing Date # of Amendments MBE Partic Opport Awarded IFB # SDA544250001
Missouri Department of Health and Senior Services
Bid Due: 6/30/2026
INVITATION FOR BID (IFB) DMH 0000000025SL: Stress First Aid Training Close Date 06/18/2026
State Government of Missouri
Bid Due: 6/18/2026