Primary Care Medication Dispensing Services

REQUEST FOR QUALIFICATIONS (RFQ) No. 26-2033-RFQ07
DKPH Primary Care Medication Dispensing Services
May 6, 2026
SUBMISSION DUE DATE
Friday, May 15, 2026, at 2:30 p.m. EST.
Submissions shall only be accepted via email at:
DPH-DCBOHpurchasing@dph.ga.gov
Subject line 26RFQ07 DKPH Primary Care Medication Dispensing Services
Any submission in any other format (paper, fax, mail, etc.) will not be accepted.
Instructions:
1. All communications regarding this RFQ must be directed to the Procurement and Contracts
Supervisor, Shakera Hall, shakera.hall@dph.ga.gov.
2. All questions or requests for clarification must be sent via email at
DPH-DCBOHpurchasing@dph.ga.gov. In the subject line, use RFQ Questions - DKPH
Primary Care Medication Dispensing Services. Questions are due no later than Monday,
May 11, 2026, at 2:00 p.m. EST. Questions received after this date and time may not be
answered.
3. Questions and clarifications, schedule changes, and other important information regarding
this RFQ will be answered in the form of an addendum.
4. DeKalb Public Health reserves the right to reject all submissions and to waive technicalities
and informalities and make an award(s) in the best interest of DeKalb Public Health.
5. DeKalb Public Health is not responsible for any technical difficulties. It is highly
recommended that all potential contractors complete their submission before the due date of
this RFQ.
1
Solicitation No. 26-2033-RFQ01
DKPH Primary Care Medication Dispensing Services

SUBMISSION COVERSHEET
REQUEST FOR QUALIFICATIONS
DKPH Primary Care Medication Dispensing Services
COMPLETE AND RETURN THIS PAGE ALONG WITH THE LIST OF ITEMS BELOW
Company Name
Contact Person
Address
Email Phone
You must complete and submit copies of the following items:
1. SUBMISSION COVERSHEET (page #2)
2. Exhibit C: CERTIFICATE OF INSURANCE (COI) ARE NOT REQUIRED AT
SUBMISSION BUT WILL BE REQUIRED PRIOR TO CONTRACT EXECUTION IF
NEEDED.
3. Exhibit D: CORPORATION WITHOUT CORPORATE SEAL STATEMENT OF
CORPORATE RESOLUTION
4. Exhibit E: CONSOLIDATED CERTIFICATE REGARDING LOBBYING;
DEBARMENT, SUSPENSION, AND OTHER RESPONSIBILITY MATTERS; AND
DRUG-FREE WORKPLACE REQUIREMENTS
5. Exhibit F: E-VERIFICATION DOCUMENTATION - The Contractor Affidavit
6. Exhibit G: REFERENCE SHEET
7. PROVIDE ALL INFORMATION REQUESTED IN SUBMISSION REQUIREMENTS
SECTION 2.0
By submitting a response to the RFQ, the contractor is acknowledging that the contractor:
1. Has read all the information and instructions, and
2. Agrees to comply with all the terms and conditions, information, and instructions
contained in this RFQ.
It is understood and agreed that this statement of qualifications and submission shall be
valid and held open for a period of ninety (90) days from the opening date.
Person Authorized to Sign on Behalf of the Contractor:
Signature: __________________________________________________________________
Printed Name/Title__________________________________________________________
2
Solicitation No. 26-2033-RFP07
DKPH Primary Care Medication Dispensing Services

PURPOSE
DeKalb Public Health (DKPH) is seeking a qualified, licensed pharmacy to provide primary care
medication dispensing for DKPH the Ryan White patients.
The Contractor shall supply medications directly and provide comprehensive pharmacy services
to eligible patients. The intent is to ensure timely access to medications, high-quality services,
cost-effective pricing, and improved patient outcomes.
The Contractor must be located within approximately 5 miles of the DKPH Ryan White Clinic at
445 Winn Way, Decatur, Georgia, and be accessible via public transportation.
BACKGROUND
The DKPH Ryan White Program provides medical care and support services to individuals
living with HIV/AIDS. In 2025, the program served 438 unduplicated clients with 7,183
visits/appointments. In recent years, the program has prescribed primary care medicines for 0-15
patients per month and has paid an average of $2,000-$3,500 per year for primary care medicines
prescribed to Ryan White patients.
1.0 SCOPE OF SERVICES
A. General Requirements
The Contractor shall:
1. Maintain a valid license to operate a pharmacy in the State of Georgia.
2. Comply with all applicable federal, state, and local laws, including HIPAA and Board
of Pharmacy regulations.
3. Be accessible via public transportation.
4. Operate a minimum of six (6) days per week, with hours comparable to 9:00 AM -
6:00 PM.
5. Maintain adequate staffing, including licensed pharmacists.
6. Be located within approximately 5 miles of the DKPH Ryan White Clinic at 445 Winn
Way, Decatur, Georgia, and be accessible via public transportation.
1.2 Pharmacy & Clinical Services
1. Dispense prescribed primary care medications, including controlled substances, in
accordance with applicable laws.
2. Have licensed pharmacists available for patient consultations, both in person and via
phone.
3. Be solely responsible for acts and omissions regarding pharmacy services to DKPH
Ryan White patients.
4. Perform clinical review of all prescriptions for safety, efficacy, appropriateness, and
potential drug interactions.
5. Conduct drug utilization reviews
6. Provide patient counseling, including:
* Medication usage instructions.
3
Solicitation No. 26-2033-RFQ07
DKPH Primary Care Medication Dispensing Services

* Side effects and interactions.
* Adherence support.
7. Provide client-centered primary care pharmacy services for DKPH Ryan White
patients including:
* Providing non-discriminatory services against any patient who may be living with
HIV/AIDS
* Providing appropriate HIV/AIDS training to its employees and to seek HIV/AIDS
technical advice and assistance from the appropriate DKPH division or office as
the contractor deems necessary.
* Referring clients/patients requesting additional HIV/AIDS related services or
information to the appropriate county health department.
* Providing DKPH Ryan White clinic-specific marketing materials at no additional
cost. All documents or other materials containing the DKPH logo must have prior
approval from DKPH Office of Communications and Media Relations before
production and distribution.
1.3 Billing
* Bill DKPH Ryan White program market value cash price for the prescribed medications.
* Prepare and submit to the DKPH Ryan White program a monthly itemized invoice based
on the number of prescription medications dispensed to DKPH Ryan White patients.
1.4 Reporting Requirements
Provide monthly reports that include:
* Number of patients served.
* Medications dispensed to each patient.
* Prescription fill and pick up date.
* Any other medication dispensing information pertaining to Ryan White patients
and requested by the DKPH Ryan White program, and its funding and/or
governing entities.
1.6 Compliance & Audits
* Maintain records for five (5) years.
* Use reasonable efforts to cooperate with audits and comply with applicable provisions of
audit requirements and guidelines by Ryan White grantors, HRSA, and/or other
applicable funding and governing entities.
* Assure all pertinent reimbursement accounts and dispensing records will be accessible to
DKPH Ryan White program, its grantors and applicable auditing entities in case of audits
or other instances.
* Grant DKPH Ryan White program, and its duly authorized representatives, the right, on
behalf of the DKPH Ryan White program, to audit applicable books and records,
including all applicable electronic records, to verify and ensure compliance with the
rules, guidelines and requirements of the program's applicable funding and governing
entities.
4
Solicitation No. 26-2033-RFQ07
DKPH Primary Care Medication Dispensing Services

B. PERFORMANCE STANDARDS
1. Prescription turnaround: within 48 hours
2. Delivery: same-day/next-day options
3. Reporting: by the 5th business day
4. Issue resolution: 1-2 business days
C. DKPH RESPONSIBILITIES
1. Provide patients with a hard copy of physician signed prescription with instructions.
2. Establish a process for periodic random comparisons between prescribing and dispensing
records to identify potential irregularities.
3. Provide a list of prescribing physicians and providers at contract execution, with
quarterly updates as needed.
2.0 REQUEST FOR QUALIFICATIONS PROCESS________________________________________
The submission must contain the information outlined below.
Please include a title on each page of your proposal and number the pages to ensure proper
identification.
1. Cover Letter
2. Executive Summary
3. Evaluation and Selection Criteria
1. Cover/Transmittal Letter
Each proposal must have a Cover/Transmittal Letter briefly summarizing the
qualifications and experience relevant to the scope. Please include in the letter the
following:
i. Company's information, including the name of the company (include any dba
names); headquarters and parent company locations; and a brief history of the
company.
ii. Company's mailing address, contact person, telephone number for the primary
contact person, and email address.
iii. A principal or officer of the company authorized to execute contracts or other similar
documents on the firm's behalf must sign the letter.
2. Executive Summary:
An executive summary should include the key elements of the respondents' proposal to
the RFP and an overview of the team. Indicate the address and telephone number of the
respondent's office located nearest to DKPH, and the office from which the project will be
managed.
3. Evaluation and Selection Criteria
DKPH, at its discretion, may award the contract(s) to the responsible and responsive
consultant(s) that is deemed to be the most advantageous to DKPH. The following is the
5
Solicitation No. 26-2033-RFQ07
DKPH Primary Care Medication Dispensing Services

evaluation criteria that will be considered in determining which submission is most
advantageous to DKPH:
*Cost or pricing will not be evaluated as part of this RFQ. Evaluation will be based
solely on the qualifications, experience, and demonstrated capability of the respondent
to perform the required services.
A. Approach
Describe the methodology or methodologies that will be used to carry out the services
identified in the Scope of Work. The response should demonstrate a clear, organized, and
effective approach to:
* Description of prescription intake, verification, and dispensing workflow
* Clinical services (drug utilization review, patient counseling, adherence support)
* Delivery services (same-day and overnight), including tracking methods
* Billing practices and pricing transparency
* Reporting processes and ability to meet monthly reporting requirements
* Communication protocols with DKPH and patients
* Detailed timelines demonstrating ability to meet performance standards
B. Qualifications and Experience of the Firm(s)
Proposers shall demonstrate their organizational capacity and relevant experience to
successfully perform the services described in this RFQ. Responses should include:
* Overview of the firm, including years in operation and type of pharmacy services
provided
* Proof of current licensure to operate a pharmacy in the State of Georgia
* Experience providing outpatient pharmacy services, preferably in public health settings
serving Ryan White patients and HIV/AIDS populations
* Demonstrated experience complying with HIPAA and applicable pharmacy regulations
* Description of similar contracts performed, including scope, size, and outcomes
* At least three (3) relevant references relevant to similar scopes and nature.
Criteria Points
Approach 40
Qualifications and Experience of the Firm(s) 60
Highest Possible Score 100
3.0 SUBMISSION REQUIREMENTS
RFQ Number: RFQ26-2033-RFQ07, DKPH Primary Care Medication
Dispensing Services
Questions Due: Monday, May 11, 2026, at 2:00 pm EST
Submission Due Date: Friday, May 15, 2026, at 2:30 p.m. EST
6
Solicitation No. 26-2033-RFQ07
DKPH Primary Care Medication Dispensing Services

Submissions are only accepted via email at: DPH-DCBOHpurchasing@dph.ga.gov
All submissions are due at the location specified above no later than the date and time
specified herein. The submission package must include detailed information relative to
Request for Qualifications Process and Selection Criteria, as required. The Submission
Coversheet included as page two (2) of this RFQ and Exhibits C-G must be attached and
must be signed by a person authorized to legally bind the company.
4.0 EVALUATION:
DKPH evaluation committee will evaluate each proposal properly submitted in accordance
with the instructions of this RFQ and within the timeframe specified. DKPH at its sole
discretion determines the criteria and process whereby submissions are evaluated and
awarded. No damages shall be recoverable by any challenger as a result of the
determinations or decisions by DKPH.
Contract award will be made to the Contractor(s) considered most advantageous to DKPH
based on the process and the evaluation criteria set forth below. Submissions that are
deemed to be responsive will be sent to the evaluation committee for review. Submissions
that are deemed to be non-responsive will not be evaluated or considered for award.
DKPH reserves the right to develop a competitive range. The competitive range is defined
as a group of competitive negotiation, as determined during the evaluation process,
consisting of those submissions that are considered to have a reasonable chance of being
selected for an award and who are, therefore, chosen for additional discussion and
negotiations. Submissions not in the competitive range are given no further consideration.
DKPH reserves the right to deem any submission non-responsive for failure to provide
required documentation or failure to meet mandatory requirements identified in this RFQ
5.0 SUPPLEMENTAL INFORMATION:
The DKPH provides a fee-for-service payment. No upfront payment or deposit will be
provided. The contractor is required to itemize invoices for services and submit them to
DKPH on a monthly basis.
7
Solicitation No. 26-2033-RFQ07
DKPH Primary Care Medication Dispensing Services

TERMS AND CONDITIONS ___________________________________________________
1. CONTRACT: The request for qualifications invitation, terms and conditions, the
specifications and the proposal received form the contract and they shall be fully part of the
contract, as if thereto attached, or therein repeated. These documents represent the entire
agreement between the successful vendor and DKPH and supersede any prior discussions or
negotiations, representations, or agreements, either written or oral. Contracts, if awarded, will
be awarded to responsible proposers whose submissions will be most advantageous to DKPH.
The determination will be solely at the discretion of DKPH.
Based upon the availability of funding and the assumption of satisfactory performance by the
responders awarded the initial contract, it is the intent of DKPH to enter into a series of one-
year renewable contracts. The contract shall not bind, nor purport to bind, DKPH for any
contractual commitment in excess of the original contract period, which is anticipated to be
upon execution.
In the event that DKPH exercises the right to renew, all terms, conditions, and specifications
of the original contract, as amended, shall remain the same and apply during the extension
period, a period not less than one year or no more than four years, in duration. If an extension
option is exercised, such shall be accomplished in writing between the contractor and DKPH's
Purchasing.
2. DKPH reserves the right to reject or accept any or all submissions and to waive
informalities, minor irregularities and technicalities in submissions received, whichever is
deemed to be in the best interest of DKPH, and to re-advertise.
3. DKPH may accept any items or group of items of any submission unless the proposer
qualified his submission by specific limitations.
4. COMPLETION: The Offeror shall read the submission carefully, complete all entries, and
submit all documents or information requested. Failure to do so may result in rejection of the
submission.
5. CONTRACT RENEWAL: After the initial contract term, DKPH reserves the right to
renew the contract for four (4) additional years if the vendor and DKPH mutually agree.
Renewing the contract would imply doing so under the same terms and conditions unless
proposed changes are mutually agreed upon by both parties.
6. FUNDING: If for the term of this contract, DKPH for any reason, fails to appropriate funds
for these services, DKPH will notify the vendor immediately and will no longer be obligated
under the contract.
7. EXCEPTIONS: Submissions meeting the requirements of this document shall be
considered. Offerors taking exception to any of the terms, conditions or offering substitutions
shall state these exceptions plainly on the Exceptions Page of this document.
8
Solicitation No. 26-2033-RFQ07
DKPH Primary Care Medication Dispensing Services

8. DEVIATIONS to any/all requested options in this submission are subject to approval by
DKPH prior to any resultant award.
9. QUANTITIES: Unless otherwise noted, any quantities provided for this Request for
Qualifications are estimated volume and do not represent a purchase contract quantity. DKPH
reserves the right to purchase quantities that are fewer, greater, or even none for the line items
presented based on needs at given times during the period of this contract. DKPH reserves the
right to not consider a submission if a service charge, minimum dollar, or minimum quantity
is applied.
10. OFFER TIMELINE: Offeror agrees to hold their offer open for acceptance by DKPH for
no less than ninety (90) days from the RFQ response date and time.
11. COMPLIANCE: Under this contract, DKPH Procurement Supervisor will have the
responsibility to ensure compliance with contract requirements, such as but not limited to
acceptance and inspection of equipment and services provided.
12. UNDERSTANDING: Offeror, by making his/her submission, represents that he/she has
read and understands the request for qualifications.
.
13. CONTRACT AND PURCHASE ORDER: DKPH limits its purchases through the use of
properly approved and authorized contracts and purchase orders. The successful vendor must
be able to accept purchase orders via email (preferred) or facsimile (FAX). Therefore, the
contract number or purchase order number shall appear on ALL itemized invoices to ensure
payment.
14. Any contracts or agreements signed by any DKPH employee other than the District Health
Director or their designee is considered null and void.
15. INVOICING: The vendor shall submit itemized invoices within a timely manner during
the Federal fiscal year in which the items were purchased. Invoices shall indicate the vendor
contract number with DKPH along with the purchase order number, if applicable. Invoices
shall be issued only for items received. Payment shall not be due until the invoice(s) are
submitted after delivery of services or product. Payments will be made within thirty (30) days
of receipt of an accurate, non-disputed invoice.
All invoices must be e-mailed to the Program Manager and/or
DCBOHAPINVOICES@dph.ga.gov. Invoices will be accepted and honored in accordance
with the finalized budget. All deliverables under the terms of this contract are due prior to the
release of final payment.
TAX EXEMPTION: DKPH, by law, is exempt from most taxes. Offeror to retain on file a
copy of a tax-exempt form submitted by DKPH. Offeror is encouraged to allow for an
automated tax exemption, not requiring the department buyer to request exemption. If awarded
9
Solicitation No. 26-2033-RFQ07
DKPH Primary Care Medication Dispensing Services

contract, Offeror may obtain a copy of DKPH Tax Exemption Certificate by contacting DKPH
Purchasing Department.
16. SIGN-IN AND IDENTIFICATION BADGES: For safety purposes, all vendors will sign-
in at DKPH or administration front desk when entering a DKPH facility. All vendors will be
expected to show their driver's license or other government issued photo identification card to
the employee at the front desk.
17. FAILURE TO ABIDE BY TERMS: If at any time, a vendor fails to fulfill or abide by the
terms, conditions or specifications of the contract, or to perform by providing the
items/services at stipulated standard or within the specified time frame, DKPH reserves the
right, upon written notice to the vendor to cancel the contract.
18. DEFAULT: Prior to the cancellation of the contract for default, DKPH's Purchasing will
advise the vendor, in writing, of their intentions, and the reasons for such intentions. The
vendor will be allowed fifteen (15) days to cure the default condition. If such condition is not
cured to the satisfaction of DKPH after that time, then the cancellation of the contract may be
executed.
19. GIFTS: Please note that a "gift to a public servant" is a Class A misdemeanor offense if
the recipient is a government employee who exercises some influences in the purchasing
process of the governmental body. This would certainly apply to anyone who helps establish
specifications or is involved in product selection or directs a purchase.
20. INTERLOCAL AGREEMENTS, PURCHASING COOPERATIVES: DKPH reserves the
right to utilize other DKPH contracts, State of Georgia contracts, contracts awarded by other
Governmental Agencies, other Boards, or cooperative agreements in lieu of any offer received,
or award made as a result of this RFQ, if it is in DKPH's best interest to do so.
21. VENUE: Both parties agree that venue for any litigation arising from this contract shall
lie in DeKalb County, Georgia.
22. INSURANCE. Prior to beginning work, the successful contractor is required to furnish
Certificates of Insurance as may be required by DKPH and described in the specifications
(Exhibit C)
23. PERFORMANCE: Prospective vendor must affirmatively demonstrate responsibility
through a satisfactory performance record. Each Offeror is required to include in their
submission a list of three (3) references of organizations for which they currently or have
provided products/services to within the last three (3) years. The list shall include the
company/entity name, address, contact name, and telephone number.
24. PLACES OF BUSINESS: Prospective vendor may be required to furnish evidence in
writing that they maintain permanent places of business and have adequate places of business
10
Solicitation No. 26-2033-RFQ07
DKPH Primary Care Medication Dispensing Services