Pool Management Services

Agency:	State Government of North Carolina
State:	North Carolina
Type of Government:	State & Local
NAICS Category:	541611 - Administrative Management and General Management Consulting Services 561790 - Other Services to Buildings and Dwellings
Posted Date:	Aug 3, 2026
Due Date:	Sep 1, 2026
Solicitation No:	10476120-01-27
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Description

Solicitation Number:	10476120-01-27
Project Title:	Pool Management Services
Description:	Lee County Government (LCG) Parks & Recreation is seeking proposals for a service contract to provide pool management and lifeguard services at O.T. Sloan Pool, located at 1420 Bragg Street, Sanford, NC 27330, and Horton Pool, located at 1515 Washington Avenue, Sanford, NC 27330, for the summer swim season, May 2027 through September 2027 with the potential option for two (2) additional seasons. All vendors must meet certain basic qualifications as outlined in the proposal to be considered for this contract.
Opening Date:	9/1/2026 2:30 PM
Posted Date:	8/4/2026
Status:	Open
Department:	COUNTY OF LEE


Solicitation Number * 10476120-01-27	Department COUNTY OF LEE	Status Reason Open
Opening Date 2026-09-01T14:30:00.0000000	Posted Date * 2026-08-03T18:33:08.0000000Z	Primary Commodity Code Business facilities oversight
Mandatory Conference/Site Visit — —	Special Instructions —	Solicitation Type * RFP
Owner Tammy Gill
Description Lee County Government (LCG) Parks & Recreation is seeking proposals for a service contract to provide pool management and lifeguard services at O.T. Sloan Pool, located at 1420 Bragg Street, Sanford, NC 27330, and Horton Pool, located at 1515 Washington Avenue, Sanford, NC 27330, for the summer swim season, May 2027 through September 2027 with the potential option for two (2) additional seasons. All vendors must meet certain basic qualifications as outlined in the proposal to be considered for this contract.

Attachment Preview

Pool Management Service Specifications for

Lee County Parks & Recreation

Aquatics Facilities - O.T. Sloan Pool & Horton Pool

I. Introduction

Lee County Government (LCG) Parks & Recreation is seeking proposals for a service

contract to provide pool management and lifeguard services at O.T. Sloan Pool, located

at 1420 Bragg Street, Sanford, NC 27330, and Horton Pool, located at 1515 Washington

Avenue, Sanford, NC 27330, for the summer swim season, May 2027 through

September 2027 with the potential option for two (2) additional seasons. All vendors must

meet certain basic qualifications as outlined in the proposal to be considered for this

contract.

II. Description of Pool

O.T. Sloan Pool – A large aquatic facility with two (2) pools: main swim well & diving

well. The main swim well has multiple entry points and depth changes. The “C” shaped

pool has a minimum depth of two (2) feet and a maximum depth of five (5) feet. The main

swim well has two (2) pumps with two (2) drains per pump. The pool is equipped with an

ADA chair lift and ADA compliant step system (stairs). The dive well has multiple ladder

entry points and is the shape of a rectangle with a minimum depth of three and half (3

½) feet and a maximum depth of twelve (12) feet. The diving well has one (1) pump with

three (3) drain covers. The diving boards have been removed from the diving well.

Horton Pool – A smaller aquatic facility with one (1) pool with splash pad features (e.g.

bucket dump, water mushroom). The pool was renovated in Spring of 2023. The shape

of the pool is an irregular polygon with a zero-depth entrance and a maximum depth of

five (5) feet. The pool meets all current ADA requirements.

III. General Qualifications

The Pool Management Company must furnish people qualified and able to perform

coverage for the positions listed below at each pool location (Horton and O.T. Sloan).

For positions that require certifications, proof of current certifications may be requested

by Lee County Government at any time. Company shall comply with G.S. 153A-94.2 and

G.S. 160A-164.2 regarding fingerprint-based State Bureau of Investigation and FBI

background checks if legally required. Additionally, any Pool Management Staff on site

will need to furnish certifications listed below if awarded a contract prior to beginning

work on site.

• Gate Attendant: Must be able to oversee ingress/egress of the public during hours

of operation and provide a detailed account of any fees collected.

• Lifeguards: Must hold current lifeguard certifications as granted by the American

Red Cross or other equivalent certification from another nationally recognized

organization.

• Swim Lesson Instructors: Must hold current certification as granted by the

American Red Cross for Water Safety Instructor, CPR/AED for the Professional

Rescuer (Preferred), First Aid (Preferred) or other equivalent certification from

another nationally recognized organization.

• Assistant Pool Managers: Must meet Lifeguard requirements (listed above) and

are preferred to have Swim Lesson Instructor requirements (listed above) and

preferred to be a Certified Pool Operator through one of the following agencies:

State of North Carolina Trained Swimming Pool/Spa Operator, American

Swimming Pool/Spa Operator, National Swimming Pool Foundation Pool

Operator.

• Pool Managers: Must meet Lifeguard requirements (listed above) and preferred to

have Swim Lesson Instructor requirements (listed above) and must be a Certified

Pool Operator from specified agencies (listed above) and preferred to have one (1)

year of management experience.

The Pool Management Company must maintain commercial general liability coverage to

protect the Company, its agents and assigns against any and all injuries to third parties,

including personal injury and property, and special and consequential damages resulting

from any negligent action, omission or operation by Company or in connection with the

services described herein. This insurance shall provide bodily injury and property

damage limits of not less than $5,000,000 for each occurrence. The minimum liability

coverage required may be increased depending on the nature of the services provided. A

valid and current certificate of insurance listing the County as an additional insured must

be furnished prior to the beginning of each pool season.

IV. Duties of the Pool Management Company

• Provide all chemicals needed to keep the pool in safe working condition during all

seasonal operations and in compliance with local health code requirements.

• Keep records as required by the Lee County Health Department.

• Be responsible for ensuring water quality meets all Health Code regulations.

• Check water chemistry and record readings every two (2) hours during hours of

operation in a designated logbook to be inspected by the County without notice.

• Be responsible for keeping a daily log of all pool maintenance performed including

testing of chemical levels, filter checks, vacuuming etc.

• Vacuum the pools a minimum of one (1) time per week (recorded in daily log) to be

inspected by the County without notice.

• Be fully responsible for the hiring, firing and payment, including payroll tax and all

withholdings, for all pool staff including pool gate attendants, lifeguards, swim lesson

instructors, pool managers, and assistant pool managers as needed to perform daily

operations of pool sites. Provide documentation concerning payment or employment

to Lee County if needed for audit purposes.

• Be responsible for training and oversight of all its employees, including any needed

disciplinary actions

• Provide an appropriate number of lifeguards to facilitate swim team rentals, water

aerobics, open swim, and summer camp swim.

• Submit pool incidents to LCG Parks & Recreation via the Assistant Parks and

Recreation Director or their designee either by a paper submission or electronic

notification in a timely manner and no later than twenty-four (24) hours after any

occurrence. Detailed incident reports will be provided to County staff upon request.

• Remove algae and stains as they appear.

• Confirm availability of first aid kits and notify when restock of supply is needed.

• Perform daily cleaning of the deck area and area along fence perimeters.

• Perform daily cleaning/disinfecting of bathrooms and staff space at the end of every

day.

• Perform daily emptying of trash receptacles and removal of trash to the dumpster.

• Supply and replenish all janitorial supplies in bathhouse daily.

• Complete backwash of filters systems as needed by staff who have been trained by a

Lee County Employee.

• Be responsible for notifying LCG Parks & Recreation’s Assistant Director or designee

of any minor repairs or replacements before any repairs are performed.

• Submit any major repair requests to the Director of LCG Parks & Recreation.

• Be responsible for any repairs or replacements caused by negligent use by the

contractor/supplier’s personnel.

• Ensure all Company’s employee’s enforce all pool rules displayed at aquatic facilities

to be supplied to the Pool Management Company prior to commencement of the pool

opening.

• Comply with proper health department standards for handling vomit or fecal release

in pool. The pool manager and the appropriate number of lifeguards are required to

perform the necessary cleaning/chemical maintenance. This could include pool

closure.

• Perform an end of season deep cleaning to include properly storing all equipment

within five (5) days of the final date of seasonal operation.

• Keep a daily admission log detailing each person provided entry to the pool site. All

other pool activities (swim teams, classes, etc.) will have a roster of usage.

• Provide any additional chemical test kits or reagents as needed at no charge.

V. Responsibilities of LCG Parks & Recreation

• Provide initial water test kit.

• Provide at least one operational phone.

• Provide all utilities and water for the pool.

• Provide receptacles for trash.

• Provide trash pick-up service.

• Provide all pool and safety equipment.

• Repair or replace non-working pool equipment.

• Provide complete written copy of pool rules.

• Provide a fully stocked first aid kit for each pool site.

• Provide a Blood-Borne Pathogen/Biohazard exposure control kit.

• Provide training in pump room operations such as back wash procedures and Cat-5

system.

• Provide a schedule of anticipated usage for Lee County Government programs that fall

outside of regular hours of operations.

VI. Staffing

• The staffing required at the pool varies with the activities and type of customers

involved (public, swim lessons, day care, pool party). The number of employees

required at a minimum during public hours of operation:

• 4 lifeguards + 1 pool manager + 1 gate attendant

• A lifeguard or pool manager may also serve as the gate attendant as long as minimum

staffing levels are met.

• Lifeguards will wear a pre-approved lifeguard uniform while working on the premises.

• The Pool Management Company will be responsible for the payment of wages, taxes

and other related costs to all pool staff employed by the Pool Management Company

and for the maintenance of workman's compensation insurance for their staff.

• The Pool Management Company awarded a contract will submit certifications on pool

staff as stated in the General Qualifications, if requested.

• The Pool Management Company will provide a Pool Manager or Assistant Manager

when the pool is open. The Pool Manager or Assistant Manager will be responsible

for field operations and will supervise the pool personnel.

• The Pool Management Company is also responsible for the behavior and

appearance of the lifeguards on duty. LCG Parks & Recreation always expects

professional and courtesy behaviors to the public and will hold the Pool Management

Company’s employees to a high standard. LCG Parks & Recreation reserves the

right to have a pool staff member removed from the community pool for any reason at

their sole discretion. The Pool Management Company will be responsible for

replacement of any staff member removed for the lack of professional conduct.

• The Pool Management Company will provide staff trained to teach Swim Lessons

following the guidelines provided in the training.

o Lessons must start and end promptly as scheduled.

o Classes may be delayed/cancelled due to weather restrictions and any time

missed shall be made up at the discretion of management company.

o Fees are listed in section VIII.

 Lessons include the following levels:

 Parent & Child (6 mo. – 3 yrs)

 Preschool (Ages 4-5)

 Beginner (Ages 6+; Levels 1 & 2)

 Intermediate (Ages 6+; Levels 3 & 4)

 Advanced (Ages 6+; Levels 5 & 6)

 Teen/Adult (Ages 13+)

 Special Populations

VII. Hours of Operation

The Pool management company agrees to furnish certified lifeguards and other

personnel to fulfill the duties detailed above and operate the pool on the following

schedule:

2027 Aquatics Season (May – September)

• Swim Team rentals start the first weekend in May.

• Regular Hours of Operation (weekdays): May 29 – August 8

• Weekends Only: August 14 – September 6

• Holidays are operational even if they are on a Monday: Memorial Day, July 4th, Labor

Day.

• Water Aerobics continues through the end of September.

O.T. Sloan Pool

• Swim Team Rentals (50 meter):

o Monday – Friday; 6:00am – 8:00am (Main Swim Well)

o Saturday – 7:00am – 9:00am & 9:00am – 11:00am (Main Swim Well)

• Swim Team Rental (25 yard):

o Monday, Wednesday, Friday; 8:30am – 10:30am (back half of Main

Swim Well)

• Swim Lessons:

o Monday – Friday; 8:30am – 11:50am (front half of Main Swim Well &

Dive Well)

o Monday – Friday; 5:30pm – 8:00pm (front half of Main Swim Well & Dive

Well)

• Water Aerobics:

o Monday, Wednesday, Friday; 11:00am – 12:00pm (back half of Main

Swim Well)

o Tuesday, Thursday; 5:30pm – 6:30pm (back half of Main Swim Well)

• Public Swim:

o Tuesday – Sunday; 12:30pm – 5:30pm (whole facility) – Closed

Mondays

• Public Rentals:

o Saturday, Sunday; 6:00pm – 10:00pm (minimum 2 hours; whole facility)

• Group/Day Care/Boys & Girls Club Swim

o Tuesday, Thursday; 10:00am – 11:30am (back half of Main Swim Well)

o Friday; 10:00am – 11:30am (front half of Main Swim Well)

• Cleaning & Staff Inservice:

o Monday; 1:00pm – 4:00pm (Main Swim Well)

o Saturday; 8:30am – 11:30am (Dive Well)

• Public Swim:

o Sunday – Saturday; 12:30pm – 5:30pm (whole facility)

• Public Rentals:

o Sunday - Saturday; 6:00pm – 8:00pm (only 2 hours; whole facility)

Horton Pool

• Public Swim:

o Wednesday – Monday; 12:30pm – 5:30pm (whole facility) – Closed

Tuesdays

• Cleaning & Staff Inservice:

o Any day; 9:30am – 11:30am (whole facility)

VIII. Fees

Pool Management Company shall submit a proposed fixed fee for the services to be

provided for the upcoming 2027 pool season and proposed fix fee for the two optional

seasons. Upon execution of a contract for services, the fixed fee shall be billed on a

monthly basis during the contract term. In addition to the fixed seasonal fee, Pool

Management Company shall collect fees and receive compensation for the fees

collected for services provided to the public as follows: General Admission for Public

Swim: $3/person

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Pool Management Services

Description

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