PLANT INFORMATION MANAGEMENT SYSTEM (PIMS)

Agency: San Antonio Water System
State: Federal
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
  • 541513 - Computer Facilities Management Services
  • 541519 - Other Computer Related Services
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: May 21, 2025
Due Date: Jun 13, 2025
Solicitation No: 25-25032
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Bid Information

Type Request for Proposal
Status Issued
Number 25-25032 (PLANT INFORMATION MANAGEMENT SYSTEM (PIMS))
Issue Date & Time 5/21/2025 03:30:01 PM (CT)
Close Date & Time 6/13/2025 03:00:00 PM (CT)
Question Cut Off Date 6/6/2025 02:00:00 PM (CT)
Notes
INSTRUCTIONS TO RESPONDENTS
Bids are solicited for furnishing the goods, supplies, equipment and/or services as set forth in this solicitation. Bids must be received Electronically or by Sealed Bid in the Purchasing Office by date and time specified, and then publicly opened and read aloud. Sealed Bids that are either mailed or delivered must be enclosed in a sealed envelope, addressed to the Director Purchasing, and have the bid number, bid name, closing date, and company name clearly marked on the outside of the envelope. Sealed Bids should be mailed or hand delivered to the following address:
San Antonio Water System
Purchasing Department
2800 US Highway 281 North,
Administration Bldg, 5th Floor
San Antonio, TX 78212
Electronic Bids can not be accepted after the specified date/ time. Sealed Bids received late will be returned; they will not be opened nor considered in the evaluation of the bid. The undersigned agrees, if the bid is accepted, to furnish any and all items upon which prices are offered, at the price(s) and upon the terms and conditions contained in the specifications. The period of acceptance of this bid will be 90 calendar days after the bid opening date.
SCOPE: The San Antonio Water System is soliciting proposals for a comprehensive water and wastewater operations data management system to replace existing Access databases that are used to manage data related to the water and wastewater processes as required by our TPDES permits and other regulatory requirements. The solution needs to be a commercial off-the-shelf system that meets SAWS requirements, including implementation, delivery timeframe and training services.
SAWS Treatment and Production departments will be replacing a legacy system with software for regulatory reporting and data analysis. The software must be a commercial, off-the-shelf Plant Information Management System (PIMS) designed for the water/wastewater industry with proven ability to integrate with laboratory information management systems (LIMS) and supervisory control and data acquisition (SCADA) or distributed control systems (DCS). The project will require converting the entire legacy system to the new system. The selected consultant must be able to provide a turnkey solution which includes software, project management, configuration, customization, report recreation, implementation, testing, startup, as-built documentation, onsite training, and onsite support.
Multiple Access databases make up the current PIMS for 3 wastewater treatment plants, 2 water treatment plants, the groundwater production system, and the centralized biosolids processing system. Below is a table listing the databases and number of reports, number of data input fields, and direct LIMS inputs for each.

We highly recommend online submission. This expedites the process and reduces errors for both buyer and supplier.
For technical assistance, please contact Ion Wave's Customer Success Team: 1-866-277-2645 x 4 or email support@ionwave.net.
The San Antonio Water System Purchasing Department is willing to assist any bidder(s) in the interpretation of bid provisions or explanation of how bid forms are to be completed. Assistance may be received by visiting the Purchasing Office in the SAWS Main Office, 2800 US Hwy 281 North, San Antonio, TX 78212, or by calling (210) 233-3819.
To report suspected ethics violations impacting the San Antonio Water System, please call 1-800-687-1918.
Contact Information
Name Erika Gonzales
Address 2800 US Highway 281 North
San Antonio, TX 78212 USA
Phone (210) 233-3412
Fax
Email Erika.Gonzales@saws.org
Bid Documents
Document name Format
Bid Invitation (please login to view this document) Acrobat / PDF BINVAVL 8252708
Bid Attachments
File Name Description File Size
25-25032 PLANT INFORMATION MANAGEMENT SYSTEM DATABASE RFP_FINAL.pdf (please login to view this document) 25-25032 PLANT INFORMATION MANAGEMENT SYSTEM DATABASE RFP 384 KB 313163 6708394
25-25032 PLANT INFORMATION MANAGEMENT SYSTEM INSURANCE REQUIRMENTS.doc (please login to view this document) 25-25032 PLANT INFORMATION MANAGEMENT SYSTEM INSURANCE REQUIRMENTS 87 KB 313163 6702448
Cloud Vendor Technology Assessment Quest 092220.xlsx (please login to view this document) Cloud Vendor Technology Assessment 818 KB 313163 6702401
Security Procedures 032125.pdf (please login to view this document) Security Procedures 6 MB 313163 6569555
Sample Services Agreement 032125.docx (please login to view this document) Sample Services Agreement 67 KB 313163 6569548
Sample_Software_as_a_Service_Agreement 032125.docx (please login to view this document) Sample_Software_as_a_Service_Agreement 108 KB 313163 6569537
Form_CIQ_(for_vendor_doing_business_with_local_governmental_entity) (2).pdf (please login to view this document) Form CIQ 21 KB 313163 3341310
RFP Respondent Questionnaire 091420.docx (please login to view this document) Respondent Questionnaire 47 KB 313163 3517985
No_Bid_Sheet (5).docx (please login to view this document) No Bid Sheet 12 KB 313163 3341304
* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

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