PHL CUSTOMER RELATIONSHIP MANAGEMENT IMPLEMENTATION AND SUPPORT

Agency:	Airports Council International
State:	District of Columbia
Type of Government:	State & Local
NAICS Category:	541511 - Custom Computer Programming Services 541512 - Computer Systems Design Services 541519 - Other Computer Related Services 541611 - Administrative Management and General Management Consulting Services
Posted Date:	Mar 27, 2025
Due Date:	Apr 28, 2025
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

AIRPORT CUSTOMER RELATIONSHIP MANAGEMENT IMPLEMENTATION AND SUPPORT: The City of Philadelphia, Department of Aviation, is seeking a qualified vendor to implement Salesforce solutions to streamline sales, guest experience services, and marketing automation initiatives. This project aims to integrate Salesforce Sales Cloud and Service Cloud with existing systems, enhance data strategy, and advance marketing automation to optimize customer relationship management (“CRM”). Applicants should have a proven track record of working with airports or within the aviation sector. The Office of Economic Opportunity has set participation ranges of MBE 12%-15% AND/OR WBE 12%-15%. Interested firms may obtain a copy of this RFP document via direct download on or after March 27, 2025

Submission Deadline: April 28, 2025

Submitting Organization: Philadelphia International Airport

* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

Sign-up for a Free Trial, Government Bid Alerts

With Free Trial, you can:

You will have a full access to bids, website, and receive daily bid report via email and web.

Try One Week FREE Now

Sign-up for a Free Trial, Government Bid Alerts

See Also