Pest Control Services Addendum 2

Raleigh-Durham Airport Authority
1000 Trade Drive
PO Box 80001
RDU Airport, NC 27623
www.RDU.com
REQUEST FOR PROPOSALS (RFP)
for
Pest Control Services
RFP No. 554-2026-0007
*Solicitation Specific*
DIRECT ALL INQUIRIES TO:
Jordan Hales
Procurement & Contract Specialist I
Jordan.Hales@RDU.com

Table of Contents
SECTION I REQUEST FOR PROPOSALS (RFP) GENERAL INFORMATION 3
A. Notice 3
B. Background and Previous Efforts 3
C. Point of Contact 4
SECTION II RFP PROCESS AND INSTRUCTIONS 4
A. RFP Schedule 4
B. Proposal Format and Content 6
C. Proposal Evaluation Criteria 11
D. Selection and Award Process 12
SECTION III SCOPE OF WORK 15
SECTION IV QUALIFICATIONS OF OFFEROR 42
SECTION V CONTRACT. 42
SECTION VI CONTRACT TERM 42
SECTION VII SMALL BUSINESS PROGRAM 42
SECTION VIII RESERVED. 49
SECTION IX REQUIRED FORMS 49

SECTION I REQUEST FOR PROPOSALS (RFP) GENERAL INFORMATION
A. Notice
Raleigh-Durham Airport Authority (the "Authority" or "RDU") invites proposals from qualified
consultants may also interchangeably referred to as "Contractors," "Offerors,"
"Respondents," "Bidders," "Proposers," "Vendors," and/or "Consultants" throughout this
RFP) to provide pest control services. The Authority is seeking a consultant whose
combination of experience and expertise will provide timely and cost-effective services to the
Authority.
The Authority's intent is to award a multi-year contract to a single firm to provide the
requested services.
This RFP and subsequent Addenda, if any, are available electronically as of the date of
issuance on the following website: https://www.rdu.com/do-business-with-rdu/business-
opportunities/.
B. Background and Previous Efforts
About the Raleigh-Durham Airport Authority
Vision
To deliver a world-class airport experience.
Mission
To deliver excellent airport facilities, services and unparalleled guest experiences.
Our Core Values
Learning, Integrity, Team, Excellence and Respect.
The Raleigh-Durham Airport Authority operates Raleigh-Durham International Airport (RDU),
a thriving transportation hub located in the Research Triangle region of North Carolina. The
Airport Authority is owned by four local government entities - the City of Durham, the City
of Raleigh, Durham County and Wake County. RDU is governed by the eight-member Raleigh-
Durham Airport Authority Board, with two members appointed by each local entity.
RDU is an international gateway that connects more than 15 million passengers to
destinations around the world each year. The airport powers the region's economy with a
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$24 billion annual economic impact, supporting nearly 140,000 local and regional jobs and
generating $1.3 billion a year in tax revenue for state and local governments.
Air carriers fly to over 80 domestic and international destinations from RDU. Alaska Airlines,
Avelo Airlines, Breeze Airways, Southwest Airlines, Spirit Airlines and Sun Country Airlines
operate out of Terminal 1. Terminal 2 accommodates Aer Lingus, Aeromexico, Air Canada, Air
France, American Airlines, Bermudair, Copa Airlines, Delta Air Lines, Frontier Airlines,
Icelandair, JetBlue Airways, Lufthansa, WestJet and United Airlines.
RDU is growing to meet the region's air service needs by undertaking a capital campaign that
will transform its infrastructure while adding amenities that will elevate every aspect of the
travel experience. J.D. Power consistently ranks RDU in the top five for passenger satisfaction
among large airports in North America.
C. Point of Contact
The Authority's sole Point of Contact for this RFP is as follows:
Authority Primary Contact: Jordan Hales, Procurement & Contract Specialist I
Email (Preferred Method): Jordan.Hales@rdu.com
Direct Phone: 919-840-7056
SECTION II RFP PROCESS AND INSTRUCTIONS
A. RFP Schedule
Date
Activity (All times are Eastern Standard Time)
Issue RFP Tuesday, August 4, 2026
Pre-Proposal Conference **In-person** Tuesday, August 11, 2026, at 1:30 PM
Written Questions are due via email
Tuesday, August 18, 2026, by 12:00 PM
Response to Questions Posted as an Addendum
Tuesday, August 25, 2026
(Estimated)
Proposals are Due Thursday, September 3, 2026, by 2:00 PM
Contractor Interviews (if applicable) September 14 - 25, 2026
Presentation to RDUAA Board and Approval (Estimated) Thursday, October 15, 2026
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Anticipated Award Time Frame (Official Award of Contract
October 15, 2026
- Estimated)
Anticipated Contract Start Date (Estimated) October 15, 2026
*The Authority reserves the right to revise the schedule in its sole discretion*
1. Pre-Proposal Meeting
Due to the importance of all Offerors having a clear understanding of the
specifications and requirements of this solicitation, a NON-MANDATORY Pre-
Proposal conference of potential Offerors will be held on the date specified in the RFP
Schedule. While attendance is not required, offerors are strongly encouraged to
attend and participate. Your failure to attend will not relieve the Contractor from
responsibility for estimating properly the difficulty and cost of successfully performing
the work, or for proceeding to successfully perform the work without additional
expense to the Authority.
If you would like to participate in the Pre-Proposal Meeting, email Jordan Hales for
instructions no later than Monday, August 10, 2026, at 2:00 PM. Note in the Subject
Line: "Pest Control Services Pre-Proposal Conference Instructions".
2. Questions
All questions and any correspondence in regard to this RFP shall be directed in
writing to the Authority's Point of Contact by e-mail. Only inquiries in writing will be
accepted by the Authority, and only written responses will be binding upon the
Authority. There shall be no communication with the Authority regarding this RFP
unless otherwise directed by the Authority's Point of Contact identified above. **NO
PHONE CALLS**.
All answers to inquires will be posted on the primary website referenced above. It is
the responsibility of all Offerors interested in submitting responses to this RFP to
monitor the website for responses to questions, change of schedule, addenda,
announcements, and other procurement information.
Written questions concerning the RFP will be received via e-mail only until the Due
Date for Questions specified in the schedule above by the Authority's Point of
Contact. Please insert "Questions - 554-2026-0007" as the subject for the email. The
Authority will prepare responses to all written questions properly submitted and
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post the responses as an Addendum on the primary website referenced herein. Oral
responses are not binding upon the Authority.
B. Proposal Format and Content
Offerors are to submit information demonstrating their qualifications, expertise,
competence and capability. The proposal submission shall be limited to no more than
forty-five (45) pages maximum, not including the required forms described in Section VII.
Proposals should use a minimum of size 12 pt. font on 8 12" by 11" paper. Offerors must
include a table of contents that lists section headings and page numbers. The Authority
intends to retain the successful proposer pursuant to a "Best Value" basis, not a "low
Proposal" basis (Best Value in that the Authority will, as detailed within the following Sub-
section D, consider factors other than just cost in making the award decision). Therefore,
so that the Authority can properly evaluated the offers received, all proposals submitted
in response to this RFP must be formatted in accordance with the sequenced noted
below. The Authority retains the right to reject any proposal submitted that does not
conform to any of the requirements detailed herein, including but not limited proposal
formatting. The submittal must address and include:
1. Cover Letter. The cover letter should identify the Offeror and state general information
the Offeror wants to include regarding the Offeror's business organization. At a
minimum, the cover letter must include the name, principal address, Federal Tax ID
Number, telephone #, and email address of the Offeror. Offeror should acknowledge
that Offeror will comply with all the terms and conditions set forth in the RFP including
attached contract(s), unless otherwise agreed upon by the Authority.
2. Executive Summary. Executive Summary should contain an outline of Offeror's general
approach to the provision of services in addition to a brief summary of Offeror's
qualifications to engage in a professional service relationship with the Authority. It
should clearly communicate why Offeror would be the best-qualified Contractor for the
Authority.
3. Firm Overview. Include:
a. Name(s) and qualification(s) of any subcontractor that will perform 10% or more
of the value of the contract;
b. Address and location of corporate office(s);
c. Address and location of the office from which the work will be performed;
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d. Owner Name, Address (if different from above), Current Contact Person, and
Telephone Number;
e. Name of Responsible Official or Contact Person;
f. Number of years in business;
g. Website
h. Size (total number of employees) and organizational structure of your entity; and
i. Description of the corporate leadership team.
4. Approach. Include a concise perception of and approach to the Scope of Services. Provide
a brief description of the level of service and support that will be provided to the
Authority, including Offeror's management and organizational approach and work plan
on how your team proposes to accomplish the tasks successfully. The description should
include the proposed effort for completing the work on schedule and the methods
Offeror would use to coordinate its work with other consultants whose work must
interface or connect with work performed by Offeror.
Discuss Offeror's understanding of the complexity, challenges and problems involved in
planning and performing that work; approaches and philosophy for dealing with
problems; sensitivity and experience dealing with key issues and any additional issues or
matters relating to the Scope of Work that the Offeror believes should be addressed.
Describe any perceived challenges of this project and the proposed plan to resolve them.
This section may include commentary regarding the scope of services requested through
this solicitation, modifications, or enhancements to the scope of services that the
Authority may wish to consider, tentative schedule, or any other specific matters relevant
to the Authority.
This section may include a discussion of any technology and/or systems and describe how
they will be leveraged to support the Scope of Work.
5. Capabilities. A statement of the Offeror's technical capabilities (in terms of personnel,
equipment and materials to provide the requested services), including relevant
completed projects. The Offeror's qualifications to engage in a professional service
relationship with the Authority. The Offeror must demonstrate that it and its key
personnel have had active, satisfactory experience with, and responsibility for, the day-
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to-day management and operation of services similar to those proposed by this RFP.
(Indicate which projects included key personnel proposed for this RFP). Include:
a. name(s) and qualifications of any subcontractor that will perform 10% or more
of the value of the contract;
b. location of corporate office(s);
c. number of years in business;
d. web site address(es);
e. size (total number of employees) and organizational structure of your entity;
and
f. who is on your Leadership Team.
g. Key Personnel: Provide information regarding the individual(s) who will be
responsible for providing the Services including their professional credentials,
capabilities and experience (resume, curriculum vitae or biography may be
attached). Key personnel identified in this Proposal is expected to remain
assigned to this project for the term of the contract. Offeror should also
provide current office addresses for each individual named. For each team
member names, provide;
i. a major aviation or airport, local government, or otherwise relevant
client and project that they have worked on during the last three (3)
years;
ii. at least two references that the Authority could contact regarding the
work and satisfaction of the clients; and
iii. a description of the specific responsibility/role that each individual will
have on the project under this RFP.
h. Project Manager: Provide details of any direct experience the Project Manager
has in providing the Services including their professional credentials,
capabilities and experience (resume, curriculum vitae or biography may be
attached). The Project Manager must have a minimum of five (5) years'
experience in providing pest control services.
i. Recent Experience: Provide examples of at least three (3) similar projects
completed in the last five (5) years that align with the scope of this RFP.
Provide a description of the project and the scope and highlight the services
which align with this RFP. Include projects for airports, local governmental
agencies or other organizations which include:
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j. Relevant Work Experience: Prepare a description of projects and work
experience of the firm which is similar to the work described in the Scope of
Work or which the Offeror believes would be relevant in evaluating its
capabilities to perform the work.
At a minimum, the following information should be included as appropriate to
the Scope of Work;
i. Project description and scope;
ii. Location;
iii. Owner name, address, current contact person, and telephone number;
iv. Gross fees;
v. Proposed schedule vs. Actual;
vi. Proposed budget vs. Actual;
vii. Coordination between multiple consulting firms; and
viii. Relevant experience with other interfacing projects, and associated
scheduling considerations.
6. Past Successes. Proposer's overview, experience (including industry/airport and/or local
governmental and/or relevant work samples), and listed references. The Proposer's
DEMONSTRATED EXPERIENCE in performing similar work and the proposer's
DEMONSTRATED SUCCESSFUL PAST PERFORMANCE (including meeting costs, schedules
and performance requirements) of contract work substantially similar to that required by
this solicitation for similar organizations.
7. Organizational Chart Prepare an organizational chart that identifies the key personnel
and each team member by listing position title, length of employment, description of
qualifications and experience and the work each person will perform under this contract.
Subconsultants. Identify possible opportunities for subconsultant services based on
experience on similar projects. List all subconsultants, if necessary and provide a
description of the qualifications of each subconsultant retained to perform work under
this contract. Include the type of work that will be assigned to each subconsultant, and
the estimated percentage of the total contract value that each subconsultant will
perform.
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8. Project Schedule. Prepare a project schedule and timeline and a description of the
Offeror's method and systems for controlling, responding to, and completing of the Scope
of Work in a timely manner.
9. Offeror's Success. Describe how Offeror evaluates success of an engagement.
10. Communications. Detail how the Offeror communicates with its clients. This section
may include a discussion of the communication plan between key personnel and
Authority staff. Describe the approach to ensuring the client is kept informed on the
status of project tasks, changes in procedures, deadlines, reporting and issues
11. Other Capabilities. Discuss any other capabilities that the Offeror believes address this
RFP, and any particular aspects of its organization or Proposal that, by way of
background, experience, unique qualifications, or other basis, sets this company (team,
etc.) apart from the competition in its ability to accomplish this particular scope of
work.
12. References. A listing of not more than three (3) clients who can attest to their satisfaction
for similar Pest Control and relevant services requested in this solicitation. The clients
listed should have had significant involvement by key personnel indicated above. The
Authority may contact the listed organizations to determine the quality of the work
preformed and service received. Please include following:
a. name of the organization;
b. initial date's delivery of services started;
c. date of the most recent project;
d. list of services performed that align with the scope of this RFP;
e. name of responsible official or contact person; and
f. complete Address, telephone number and email address.
13. Other Relevant Information. Provide additional information that will assist the Authority
in the selection process. Include information of prior work experience with Airports
and/or Local, State and Federal Government Entities.
14. Required Forms. Offeror must complete all RFP Forms and items requested.
15. SB Program Requirements. Offeror must complete the SB requirements as per Section
VII
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