Parks & Recreation Online Reservation and Registration System

The City of Kingman is soliciting proposals for a cloud-based Parks and Recreation Management System to be both cost-effective and fully capable of meeting the operational needs of the Parks and Recreation Department.

The department is seeking a system that enhances efficiency, streamlines processes, and reduces redundancies across all areas of use. A key priority is a more intuitive and robust facility reservation interface that simplifies scheduling and improves the overall user experience for both staff and the public.

The selected software must be scalable, reliable, and equipped to handle the department’s high volume of users, particularly during peak seasons, without service interruptions. In addition, the system must demonstrate an ability to stay current with evolving technology standards, ensuring long-term functionality and alignment with the department’s commitment to excellence in service delivery.

If you have questions regarding this Request for Quotation, please contact:

Yvonne Cossio, Recreation Superintendent
928-692-3111
ycossio@cityofkingman.gov

The City of Kingman Parks & Recreation Department has a mission to enrich the quality of life for our community through exceptional recreational and park experiences. The vision is to operate attractive, clean, and safe parks and quality recreational programs and events that provide physical, social, and emotional health benefits. We aim to continuously improve to help build a healthy, happy and strong community while maintaining financial stability.

The department operates with a core team of 14 potential full-time users and expands to support up to an additional 100 part-time and seasonal users.

The Parks & Recreation Department's assets include a community recreation center that is utilized for a variety of recreation classes and programs,13 parks, 5 baseball and 8 softball fields, 4 pickleball courts, 4 tennis courts, and 3 soccer fields.

The Parks & Recreation Department's current online registration system is CivicRec which was implemented in 2014.

The current merchant card processor for this system is Forte, but the City utilizes Point and Pay and OpenEdge for other systems. The City also utilizes the convenience fee model for processing all debit and credit card transactions.