PARKING MANAGEMENT SERVICES

REQUEST FOR PROPOSALS
Project Name Parking Management Services
Project Location The Downtown Business District, Mobile, Alabama 36602
Project Number RFP 6056
Notice is hereby given that the City of Mobile will receive sealed submittals for the above stated
project on Wednesday, August 5, 2026, no later than 2:00pm in the City of Mobile Purchasing
Department, located on the 4th Floor Government Plaza, Room 414, or sent by U. S. Postal Service,
or another carrier, addressed to the City of Mobile Purchasing Department, 4th Floor South Tower,
Room 414, 205 Government Street, Mobile, Alabama 36602 (or Purchasing Department, P.O. Box
1827, 36633-1827, if sent by regular mail via the U. S. Postal Service) no later than 2:00pm local
time.
Questions regarding this solicitation should be directed to City of Mobile Purchasing Department
through the Administrative Services Deputy Director at laurencej@cityofmobile.gov on or before
4:00 P.M. CST, July 22, 2026. Information in response to any inquiry may be published as a written
addendum.
RFP documents may be obtained via the City's Procurement website located at:
www.cityofmobile.org/bids
From the time of advertising, and until the final award by completion of a signed contract or
purchase document issued by the City, there is a prohibition on communication by respondents (or
anyone on their behalf) with the City staff and elected officials regarding this request for proposals
or qualifications. This does not apply to communications directly with the Procurement Department
staff during authorized question periods, or with designated City staff during interviews, requests for
clarification, and written contract negotiations. Breaking the established prohibition on
communication, if proven, may result in a disqualification of your submittal.

July 5, 2026
CITY OF MOBILE REQUEST FOR PROPOSALS
PARKING MANAGEMENT SERVICES
CLOSING DAY AND TIME: Sealed submittals will be received not later than:
2:00 P.M. CST Wednesday, August 5, 2026
MARK PACKAGE:
"PARKING MANAGEMENT SERVICES
CITY OF MOBILE RFP 6056"
RETURN PACKAGE TO:
CITY OF MOBILE - PURCHASING DEPARTMENT
C/O JACOB LAURENCE
205 Government Street
4TH Floor, South Tower, Room 414
Mobile, AL 36633
Questions regarding this solicitation should be directed to City of Mobile Administrative Services
Deputy Director at laurencej@cityofmobile.gov on or before 4:00 P.M. CST, July 22, 2026. Information
in response to any inquiry may be published as a written addendum. The RFP and associated Addenda
can be found on the City of Mobile website: www.cityofmobile.org/bids.

The City of Mobile, Alabama (the "CITY") invites qualified firms to submit a proposal to provide Parking
Management Services as described in this Request for Proposals ("RFP").
The CITY intends to award a contract to a qualified firm(s), hereinafter referred to as "the PROPOSER," to provide
services necessary for the project (the "PROJECT") described herein.
The CITY will receive sealed proposals until 2:00 pm CST (Central Standard Time), Wednesday, August 5, 2026. See
Part II, Sections H-N, for information regarding submitting a proposal.
Proposal packages must be submitted in a sealed envelope with one (1) original (signed), four (4) copies, and one
(1) electronic version on a portable flash drive as further described in Part II.
RFP documents may be obtained via the City's Procurement website located at www.cityofmobile.org/bids. The
CITY reserves the right, to the fullest extent permitted by law, to reject submittals with or without cause and for
any reason, to waive any irregularities or informalities, request clarifications, negotiate with one or more
PROPOSERS, and re-solicit or re-advertise for other proposals whenever determined to be in the best interests of
the CITY. Incomplete or non-responsive proposals may be rejected by the CITY as non-responsive or irregular. The
CITY also reserves the right to reject any proposal for any reason, including, but without limitation, if the
PROPOSER fails to submit any required documentation, is delinquent in the payment of taxes, fees, fines,
assessments, or other obligations owed to the CITY, or has been terminated for default, found in material breach,
or otherwise failed to satisfactorily perform under a previous contract with the CITY or with other governmental
entities. All information required by this RFP must be supplied to constitute a responsive proposal.
See "Cone of Silence" disclaimer and language at end of this RFP document.
PART I - STATEMENT OF WORK
A. OBJECTIVE
The CITY is seeking proposals from established and experienced firms to provide "turnkey" management of,
ongoing innovation, technology solutions and support for, and ongoing, effectual and reliable operations of all
personnel, equipment, systems, materials, enforcement, and services related to the City of Mobile's Public Parking
System in and around the Downtown Commercial Business District (CBD).
The CITY expects that effective parking management and system; easy to understand, use, and monitor space-
metering and/or signage; consistent and fair enforcement; and equitable and efficient collections, will result in a
welcoming and accessible downtown Mobile parking experience for residents, visitors, businesses, & other users.
The CITY intends to enter into a Parking Management Agreement with a qualified firm that will act in a proactive
manner and serve as a trusted parking management advisor for the CITY's Public Parking System. The successful
PROPOSER shall provide overall "turnkey" management and consulting services of select City-owned surface lots,
on-street parking assets including but not limited to parking enforcement, parking meter and/or system
management & maintenance, equipment recommendation and procurement, associated technology deployment,
revenue collection, citation management, compliance resolution, specialized training, community outreach,
coordination on parking matters with local businesses, and event parking planning. The resulting contract will be
Request for Proposals (RFP) 6056 Parking Management Services City of Mobile, AL

for a "net revenue" operation, primarily funded by revenues collected by the vendor for metered or otherwise
paid parking and enforcement, net documented and prior-approved operator costs, with all remaining proceeds
returned to the CITY, for an initial term of up to five (5) years with two possible additional renewal terms of
two-years (2) each, in accordance with the terms, conditions, and specifications contained in this Request for
Proposals (RFP), a proposal accepted by the City for contract negotiation, and the exact terms specified in the
contract document(s), subject to mutual agreement of the parties. In addition, the successful PROPOSER shall
provide ongoing operational and financial reports, parking utilization data analyses, recommendations regarding
parking rates, recommendations regarding the expansion or modification of parking facilities and services, and
other parking-related consulting and advisory services as may be requested by the City.
B. GENERAL INFORMATION ABOUT PUBLIC PARKING IN THE DOWNTOWN DEVELOPMENT DISTRICT
The CITY has historically maintained approximately 400+/- Civic Smart Liberty NextGen model single space parking
meters deployed in the downtown area. In addition to metered spaces, the City has approximately 300 to 400 on-
street parking spaces in the Downtown Development District that are free, time limited parking. Parking citations
are issued by non-sworn contracted employees under the Police Department using "Park Loyalty" handheld ticket
writers. Some parking tickets are still written by hand. Once issued, citations are tracked and processed with the
Park Loyalty software platform. Gross income from parking meters, citations, and fees in FY24 was $814,305
(approx.), with net revenue to City of Mobile totaling $242,204 (approx.). In FY25, gross income totaled $ 760,668
(approx.), and net revenue to City was $177,074 (approx.). As of 3/31/26, FY26 year-to-date gross revenue totaled
$508,718 (approx.), with a net revenue to the City of $249,988 (approx.). In 2025, the City of Mobile began a street
optimization project, turning traditional one-way streets into two-way and introducing an additional 200+ parking
spaces onto downtown streets. The goal of the parking management program is to improve parking availability,
turnover, accessibility, compliance with parking regulations, customer experience, and operational efficiency.
Revenue generation shall remain secondary to these public purposes.
As it has been doing for many years, the CITY must balance the parking needs of the community with the
competing interests of businesses, restaurants and residents in order to promote the health, safety and economic
vitality of downtown. PROPOSERS must be prepared to work collaboratively with City officials and local businesses
to maintain the existing system. The successful PROPOSER shall be expected to provide innovative and practical
solutions to address evolving parking needs resulting from new infrastructure, development projects, changing
traffic patterns & flow, amendments to City ordinances, special events, and other factors affecting parking
operations, parking arrangements and existing parking-related agreements.
C. SCOPE OF WORK
The CITY desires to further develop and improve its on-street parking and City-owned parking lot operations to
improve the accessibility of Mobile's Downtown Business District within the Hank Aaron Loop bound by the
waterfront east of Water St., Beauregard St., Broad St., and Canal St., including but not limited to:
1- Metered spaces, various
2- Church Street Lot, 155 Church St.
3- Fort Conde Lot, across from 150 South Royal St.
4- Water Street Lot, 11 South Water St.
5- Possible reenvisioning and activation of Dauphin St.
6- Time-restricted, non-metered spaces, various
7- Restricted parking along Joachim and Conception Sts. between Church and S. Jackson Sts.
Request for Proposals (RFP) 6056 Parking Management Services City of Mobile, AL

8- Downtown residential parking
9- Hospitality worker parking zones
10- New parking spaces, facilities, or parking assets created, acquired, approved, improved, or introduced
after contract award.
11- Other parking facilities, programs, services, or assets approved by the CITY during the term of the contract.
Well-designed parking management strategies will enable the CITY to maximize use of the parking supply while
accomplishing the following primary objectives:
* Promote traffic and pedestrian safety
* Interface with all public parking in the CBD and use technology to facilitate all parking options within the
CBD
* Encourage compliance with the City's parking regulations in a fair, professional and friendly manner
* Provide for fair and consistent citation issuance, noticing, collections, and court escalations thereafter
* Keep lots neat, maintained, painted, and free of litter and debris
* Provide for regular, publicly accessible hours of operation, likely coinciding with enforcement times of
8am to 5pm M-F, or as otherwise mutually agreed to, in a downtown office centrally located within the
Commercial Business District (CBD) leased by the selected contractor and reimbursed as a part of their
approved operating budget.
The successful PROPOSER shall support these objectives through its operational strategies and through consistent
management, operation, maintenance, enforcement, and administration of all parking assets included within the
City's parking system, including the performance measures and key performance indicators (KPI's) set forth below.
C.1. General Services Required:
* Seamless assumption and continuation of current City meter management and enforcement operations
from the current Vendor, if not the incumbent, with minimal disruption to service,
* Ongoing consultation and recommendations to the CITY regarding parking management programs,
operational improvements, technology enhancements, and policy initiatives.
* Working with local businesses, as needed, to assess how well public parking is accommodating their
needs; Ensuring customer parking is not abused by Downtown employees and business owners; Reporting
to CITY with suggestions for improvement.
* Availability to respond to CITY inquiries and attend meetings, presentations, workshops, public meetings,
and City Council meetings upon reasonable request of the CITY.
* Development of a transition plan for changes directed by the CITY at its sole discretion.
* Procurement, financing, installation, operation, maintenance, repair, and replacement of parking
equipment and related technology as approved by the CITY.
* Provision of sufficiently numbered and trained personnel for all services and operations related to the
management of public parking facilities and areas included as a part of this RFP.
* Provision of operational and customer training for all enforcement personnel, including training manual
and employee course completion certification as verification.
* Handling of all customer services associated with the City's parking system.
* Establishment, preparation, and delivery of monthly and annual financial reconciliation ("true up") reports
in a format approved and as required by the CITY.
Request for Proposals (RFP) 6056 Parking Management Services City of Mobile, AL

C.2. Parking Meter Management and Parking Enforcement:
* Management and enforcement of parking and parking regulations in City-owned spaces and lots with
sufficiently staffed personnel and effective technologies during weekdays from 8am to 5pm.
* Coordinated enforcement of parking regulations for special events, including seasonal functions, festivals,
events, weather emergencies, etc.
* Primary party responsible for day-to-day parking enforcement operations related to parking meters and
other parking controls within the City's parking system, including electronic citation notice issuance and
the administration of parking enforcement activities.** The PROPOSER may recommend towing or
immobilization actions and may coordinate such actions only as expressly authorized by applicable law,
City ordinance, written City policy, and direction of the Mobile Police Department or other authorized City
official.***
* Nothing in this RFP or the resulting contract shall be construed as delegating police powers to the
PROPOSER. The PROPOSER and its personnel are independent contractors and shall possess only those
authorities expressly granted by applicable law, City ordinance, written CITY policy, and directives of
authorized CITY officials.
* All parking enforcement, citation issuance, notice procedures, collections, appeals, hearings, and court
referrals shall comply with applicable federal law, Alabama law, municipal ordinances, and due process
requirements.
* Procurement, installation, and operation of parking system (metered and non-metered) and associated
technology(ies) as directed by the CITY (the CITY reserves the right to adjust the number of parking meters,
spaces, and lots at its sole discretion).
* Provision of computer hardware and software that will enable PROPOSER's staff to input, issue and
process parking citations.
* Procurement, finance, maintenance, and installation of other new equipment and technology.
* Recommendation of parking-related signage, including any new signage required for new equipment or
technology and for updates to existing signage to create clearly stated parking regulations and a single
brand
* Establishment of designated foot- and auto- patrol routes for enforcement officers. See below underline.
* Verify, report, and recommend strategies for the management of all recently added parking spaces
resulting from the 2025 street optimization project and any/all future parking added to downtown streets
and city-owned lots.
* Ensure sufficient staffing and contractor-provided enforcement fleet vehicles to meet increased and
sustained enforcement levels and maintenance needs of the City's parking system.* PROPOSER shall
provide CITY with total number of patrol enforcement officers required to meet current needs and
recommend total number needed to sustain a growing parking system.
* Response to requests from the CITY to suspend or emphasize enforcement along certain roads, in certain
areas, or at certain times throughout the year. The CITY reserves the right to temporarily suspend
enforcement along any street, or in any zone according to the needs of the CITY. The CITY will make every
effort to provide the PROPOSER adequate notice concerning the location and duration of any such
suspension or higher level of enforcement.
* Reprograming of parking meter system when rates are changed by CITY.
*NOTE 1: CITY does not have a citation quota and prohibits "convenience enforcement" and predatory citation
practices. As mentioned above, parking regulations shall be administered and applied in a fair and professional
manner/method.
Request for Proposals (RFP) 6056 Parking Management Services City of Mobile, AL

**NOTE 2: Any personally identifiable information, license plate data, payment information, photographs, or
enforcement records collected by the PROPOSER shall remain the property of the CITY and shall be retained,
disclosed, and destroyed only in accordance with applicable law and City policy.
***NOTE 3: Pursuant to State of Alabama and City of Mobile codes, ordinances, and rules, parking personnel are
not sworn law enforcement officers and shall coordinate their parking enforcement activities with and through
the Mobile Police Department for parking enforcement. All parking enforcement activities, issuance of notices of
violation, citation processing, collection activities, immobilization or towing actions, and related enforcement
functions shall be performed in compliance with applicable federal law, Alabama law, City ordinances, Municipal
Court procedures, and directives issued by the CITY and the Mobile Police Department. The successful PROPOSER
shall be responsible for ensuring that its personnel are properly trained regarding such requirements and any
amendments thereto.
C.3. Collections of Monies and Accounting (Daily Operations):
* Collection and accounting for all revenues from metered parking. The collection is required to be done at
least weekly and before the meters become 95% full to ensure no downtime.
* Ensure proper accountability and internal control of all monies collected to be deposited into a City-owned,
City-designated bank account.*
* Provision of any periodic, financial and operational reports as requested by the CITY, in a format approved
by the CITY.
* Should any monies collected by the PROPOSER be lost, stolen unaccounted for or otherwise removed from the
custody and control of the PROPOSER prior to its deposit in the City's approved bank account, the PROPOSER shall
deposit an equal sum of money in said bank account within ninety-six (96) hours of such loss, theft or removal.
Should said loss, theft or removal be insured or otherwise secured by the PROPOSER, any payments made to the
CITY on account thereof shall, if appropriate, be reimbursed to the PROPOSER. The PROPOSER will be liable for all
mismanagement or loss of funds by PROPOSER, its employees or agents.
C.4. Collections of Monies and Accounting (Citations):
* Collection of payments on citations, as well as transient, monthly and special event parking fees from the
public.
* Making available to the customers a variety of payment options approved by the CITY, including but not
limited to cash, check, credit card, telephone, on-line capabilities and digital platforms.
* Processing of payments of parking citations, providing details of accounting for monies collected.
* Issuance of late notices for overdue payment of citations and provide follow-up collection services to
include:
a. Out of State Collections
b. DMV Access and any hold requirements
c. Scofflaw requirements and procedures
* Escalation for collection of late payment penalties for non-paid tickets.
* Use of automated technology to issue or suspend citations and manage records of citations.
* Manual input of any tickets issued by the police or other authorized personnel.
Request for Proposals (RFP) 6056 Parking Management Services City of Mobile, AL

* Use of citation processing systems designed to maximize lawful collection rates while preserving all rights
afforded under applicable law.
* Emptying of cash parking meters at least weekly or more often, depending on parking volumes.
C.5. Office Administration:
* Purchase of all materials necessary to carry out all operation functions, including but not limited to: office
rental & associated utilities; ticket supplies, cards & decals, envelopes, postage, cell phones, office
equipment and supplies, credit card processing charges and chargebacks, payroll processing, accounting
costs (including audit, if applicable), insurance costs (including premiums and loss control measures,
deductibles, settlements, judgements, court/legal fees), "fleet" vehicles (including licenses and tags),
uniforms, spare parts for maintenance and repair of meters and all other necessary equipment. City will
provide successful PROPOSER a list of on-hand City-owned spare parts for meters and available tools at
the beginning of the first contract term.
* Documentation of all reimbursable purchases.
* Maintenance of records of equipment and supplies, providing accounting to CITY thereof.
C.6. Personnel Requirements and Administration:
* Provision of a dedicated, Full-Time, on-site Manager subject to CITY review and approval and for
appropriate staffing levels to fulfill the services required in the RFP. Staffing levels shall be adjusted as
reasonably directed by the CITY to meet operational needs and service requirements.
* Offer of full-time benefits including but not limited to health insurance, life insurance, vacation, holidays.
All benefits for full-time employees of the local operation must be included in the proposed budget and
be itemized in the proposed budget and subject to CITY review and approval prior to reimbursement.
* Parking enforcement personnel will demonstrate high ethical standards of conduct and will observe all
written rules and regulations concerning their work assignments as provided by the PROPOSER. Service
to the public will be in a courteous, helpful, and impartial manner.
* Performance of background checks and drug testing on all employees prior to employment, certify
compliance with these requirements, and provide documentation upon reasonable request of the CITY.
(paid by PROPOSER for reimbursement during monthly invoicing).
* Employment of persons who are fully trained, competent, and qualified with the skills and experience
necessary to provide the services during the term of this Agreement.
* Hiring, training, and supervision of all staff members.
* Supervisors and field personnel will maintain communication capabilities as appropriate to ensure
oversight of parking enforcement activities.
* Guarantee that all enforcement, parking meter maintenance and coin collecting personnel wear City-
approved uniforms and be properly groomed while on duty. The uniform must display approved insignia
that clearly identifies the wearer as being responsible for enforcing parking violations, managing parking
facilities or servicing parking meters. The uniform will also have a clearly visible and readable name tag.
* All other employees of the PROPOSER providing services shall be clearly identifiable by uniform, name
tags, and/or identification cards.
* Acknowledgement of any public complaint within twenty-four (24) hours after receipt. In the event a
report is received alleging an employee of the PROPOSER was discourteous, belligerent, profane, or in any
way intimidating, either physically or verbally, the PROPOSER will submit a written report to the CITY
within seven (7) days of the date of the report, outlining the complete details of the incident. The report
Request for Proposals (RFP) 6056 Parking Management Services City of Mobile, AL

will include the nature of the incident, time, date, location, name, address, and telephone number of the
person making the allegation. The report will also include the name and title of the employee and any
corrective action implemented by the PROPOSER, if applicable.
* Correction of any inappropriate behavior or language shall be the responsibility of the PROPOSER.
* Upon written request of the CITY, the PROPOSER shall promptly investigate concerns regarding any
employee assigned to the contract. If the CITY reasonably determines that an employee's conduct,
performance, qualifications, or interactions with the public are inconsistent with the requirements of this
Agreement, the PROPOSER shall remove that employee from assignment to CITY operations within
fourteen (14) days or such shorter period as may be reasonably required by the CITY.
C.7. Training and Customer Service:
* Employment of friendly, helpful, customer-oriented personnel.
* Provision of training in general information and directions to all personnel so they may assist visitors to
the City.
* Provide the CITY the detailed training format for all Parking Enforcement Personnel.
* Respond to public inquiries about the Parking Enforcement Services, ticketing and enforcement, or any
other citizen concern in accordance with the CITY's customer service principles.
* Assistance to the CITY in its efforts to inform the public about the parking program, rules and regulations
including community outreach programs.
* Keeping of accurate record(s) of all citizens' complaints, their resolution, and the action taken to contact
the complainant. All such records shall be retained during the term of this Agreement and made available
to the CITY Contract Manager.
* Provision of customer service training in accordance with industry best practices. The training regimen
will be subject to the approval of the CITY.
C.8. Installation and Maintenance:
* Meters and/or pay stations are required to be functioning properly no less than 95% of the time.
* Installation and maintenance of parking meters and any new equipment.
* Guarantee the appropriate maintenance and repair of equipment under warranty.
* Maintenance of all operational meters, pedestals, meter poles, heads and all other meter accessories in
good working condition. Good working condition is defined as repairing/replacing any defective meter
within 24 hours of a report of failure.
* Ensure poles and pedestals are clean, upright and painted.
* Implementation of a regular preventive maintenance schedule for all parking meters and/or pay stations.
* Procurement of new meter bags and standardized parking signage, as determined by CITY, to reflect
current information and City of Mobile parking logo. (Note: this function shall be performed within six
months of contract commencement and shall be paid from parking revenue collected. During the
month(s) of procurement, these funds will be subtracted from the deposits owed the City of Mobile.)
* Keeping of meter logs of all complaints regarding meters. The log shall note date, meter number, location,
problem, name of the person calling in the problem, the date the mechanics checked the meter, the
nature of the problem, and the date it was corrected.
* Implementation/installation of alternate technology(ies) to replace traditional meters, as pre-approved
by CITY.
Request for Proposals (RFP) 6056 Parking Management Services City of Mobile, AL

C.9. Safety:
* Taking of adequate steps to ensure the safety and security of all personnel and property included under
the Parking Management Contract.
* Provision for training and employment of all responsible safety precautions and devices in connection
with providing the services included under the final Parking Management Contract.
C.10. Special Events:
* If a special event is scheduled, the PROPOSER may be required to make rate changes as well as special
event programming. These events include, but are not limited to, annual Mardi Gras, festivals, holiday
events, weather emergencies, etc., and shall be coordinated with CITY and local law enforcement.
* The City reserves the right to modify, reserve, restrict, or alter the use and/or design of parking lots,
parking spaces, and related parking areas to accommodate peak periods, special events, emergency
operations, construction, public safety needs, or other City-directed purposes. The selected PROPOSER
shall cooperate with the CITY in implementing any such changes, including adjustments to traffic flow,
signage, staffing, enforcement, payment procedures, and customer service support.
* Weekend and special event parking enforcement should be focused on ticketing violations such as
obstructing traffic, parking in a no-parking zone, obstructing fire hydrants, and arranging for the towing
of illegally parked vehicles when specifically requested by CITY.
* Provision of temporary signage and bagging meters on a timely basis to alert the public to special event
and other temporary or permanent changes in available on-street parking spaces.
C.11. Additional Services:
* Changing of PROPOSER procedures as necessary to conform to revisions in the City's ordinances, parking
regulations, policies, and initiatives.
* Review of City ordinances to ensure that they are appropriately reinforcing the desired outcome,
providing to the CITY recommendations if any ordinances are creating a negative impact to the parking
program (see Section C.2).
* Instructing employees while on patrol to pick up visual litter in the parking areas or to inform the proper
department if the volume or problem exceeds their ability.
* Evaluation at least annually of the parking rates, providing recommendations for possible rate changes to
the CITY.
* Evaluation of the areas of paid parking, providing recommendations for abandonment of existing or
establishment of new paid parking areas to the CITY for its consideration.
C.12. Budget and Reimbursable Operating Expenses:
* Based on the results of the RFP selection process, the selected PROPOSER shall submit a detailed proposed
budget based on their proposal for all expenses to be reimbursed by the CITY for the first year of operation.
The proposed budget shall include all employee expenses, operating expenses, capital and amortization
expenses, financing charges, management fees, and any other related costs.
* Reimbursement to PROPOSER from revenues generated under this agreement shall be made for all
approved expenses prior to the deposit of remaining revenues to the CITY, as included in the annual
operating budget. The PROPOSER will be expected to submit a monthly expense report and include
acceptable documentation for expenses. The CITY agrees to reimburse actual expenses with no surcharges.
Request for Proposals (RFP) 6056 Parking Management Services City of Mobile, AL