Parking Lot Management Services

Agency:	Nassau University Medical Center
State:	New York
Type of Government:	State & Local
NAICS Category:	237310 - Highway, Street, and Bridge Construction 812930 - Parking Lots and Garages
Posted Date:	Mar 19, 2026
Due Date:	Apr 13, 2026
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

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NASSAU HEALTH CARE CORPORATION

(a/k/a the NuHealth System)

REQUEST FOR PROPOSAL (RFP)

FOR

PARKING LOT MANAGEMENT SERVICES

REQUEST FOR PROPOSAL #: 001-2026

Introduction

Nassau Health Care Corporation (“NHCC”) is seeking proposals from qualified vendors to provide

professional parking management services for the parking facilities located at Nassau University

Medical Center (“NUMC”) in East Meadow, New York.

The selected vendor will be responsible for the day-to-day management, oversight, and operational

coordination of hospital parking facilities serving patients, visitors, physicians, and employees.

Parking operations represent a critical component of the patient’s experience and hospital

operations. NHCC seeks a vendor capable of delivering safe, efficient, and well-managed parking

operations that support patient access, operational efficiency, and strong customer service.

The vendor must demonstrate experience managing complex institutional or healthcare parking

environments and must provide operational oversight, parking enforcement, reporting, and

recommendations to continuously improve parking operations.

Proposal Requirements

Proposals must comply with all instructions outlined in this RFP. Submissions that are incomplete

or fail to meet the specified requirements may be rejected without review.

Any contract awarded as a result of this RFP will supersede all prior contracts, bids, or agreements

related to parking management services at NHCC.

Communication Guidelines

All written communications regarding this RFP - including email correspondence - must clearly

reference the RFP title and number in the subject line to ensure proper handling.

Contacts and Submission

Nassau Health Care Corporation

Department of Legal Affairs

2201 Hempstead TurnpikeEast Meadow, NY 11554

RFPSubmissions@numc.edu

Anticipated Schedule*

• Issue RFP

• Deadline for Questions

• Proposals Due

• Interviews, if Required

March 19, 2026

March 30, 2026

April 13, 2026

To be Determined

* Dates indicated above are subject to change at the sole discretion of Nassau Health Care Corporation.

SCHEDULE A

I. GENERAL INFORMATION

A. Background

Nassau Health Care Corporation (“NHCC”), also known as the NuHealth System, is a New York

State public benefit corporation established under the Public Authorities Law. NHCC operates:

• Nassau University Medical Center (NHCC): A 530-bed tertiary care teaching hospital.

• A. Holly Patterson Extended Care Facility (AHP): A 589-bed skilled nursing facility.

• Community Health Practices (CHP): Operated in partnership with Long Island FQHC, Inc.,

a non-profit, consumer-driven organization serving the region’s most vulnerable

populations.

NHCC is committed to delivering high-quality care, advancing medical education, and serving as

the safety-net health system for Nassau County residents.

Efficient and safe parking operations are essential to support patient access, hospital operations, and

visitor experience at Nassau University Medical Center.

Nassau University Medical Center (NHCC): Founded in 1935, NHCC is the County’s primary

source of advanced medical care. Its 19-story tower houses the region’s premier Level I Trauma

Center and serves as a hub for medical education through affiliations with the New York Institute of

Technology College of Osteopathic Medicine, the New York College of Pediatric Medicine, the

American University of the Caribbean School of Medicine, and the Donald and Barbara Zucker

School of Medicine at Hofstra/Northwell.

A. Holly Patterson Extended Care Facility (AHP): Nationally recognized as a model for skilled

nursing services, AHP provides innovative, patient-centered care that addresses residents’ physical,

emotional, and social needs in a supportive, healing environment.

Community Health Practices: NHCC’s community-based centers deliver comprehensive,

accessible, and preventive care to underserved communities across Long Island, ensuring every

resident has access to a trusted “medical home.”

B. Proposal Overview

NHCC seeks a qualified vendor to manage and oversee hospital parking facilities to ensure safe,

efficient, and organized parking operations.

The selected vendor will provide operational management, enforcement of parking policies,

customer assistance, reporting, and recommendations for operational improvements.

NHCC seeks a vendor capable of implementing modern parking management practices, including

potential use of technology solutions, parking analytics, and validation systems to improve parking

efficiency and accessibility.

II. SPECIFICATIONS OF THE SERVICES

A. Scope of Work / Requested Services

This section defines the minimum scope, deliverables, and performance expectations for the parking

management services. Each functional area below includes a high-level description followed by the

detailed services to be performed.

B. Scope of Services

1. Parking Operations Management

Introduction:

The selected vendor will manage the day-to-day operations of the hospital parking facilities to

ensure efficient vehicle movement, safe pedestrian access, and availability of parking for patients,

visitors, physicians, and employees.

Scope

The vendor shall:

• Oversee daily operations of hospital parking facilities

• Ensure efficient traffic flow throughout parking areas

• Manage parking availability during peak hospital hours

• Provide staff or attendants as necessary to support operations

• Coordinate parking operations during special events or high-volume periods

• Offer valet parking (optional)

2. Parking Access Control and Enforcement

Introduction:

Effective parking enforcement ensures that designated parking spaces remain available for their

intended users and prevents misuse of parking facilities.

Scope:

The vendor shall:

• Enforce hospital parking policies and procedures

• Monitor unauthorized parking activity

• Manage employee parking permit systems if applicable

• Enforce reserved spaces including physician and accessible parking

• Coordinate enforcement activities with hospital security personnel

• Strictly enforce the prohibition of any vehicles used for habitation or lodging, including

recreational vehicles (RVs), campers, trailers, or passenger vehicles housing domiciled

occupants, and ensure no spaces are leased or permitted for these purposes.

3. Parking Validation Program

Introduction:

To support patient access and reduce financial barriers to care, NHCC requires a parking

validation system allowing patients to park free of charge for a designated period.

Scope:

The vendor shall:

• Design and implement a patient parking validation program

• Allow patients to park free for a defined period (determined by NHCC)

• Provide validation options such as:

o Ticket validation

o QR code validation

o Electronic verification

o Mobile validation systems

• Ensure validation processes are simple for patients and clinical staff

• Coordinate with hospital registration departments to implement validation procedures

• Implement safeguards to prevent misuse of validation privileges

• Provide reports regarding validation usage and parking patterns

• NHCC reserves the right to modify validation policies during the term of the agreement.

4. Customer Service and Visitor Assistance

Introduction:

Parking operations are often the first point of interaction for patients and visitors. Customer service

must be prioritized.

Scope:

The vendor shall:

• Provide courteous assistance to patients and visitors

• Assist individuals requiring accessibility assistance

• Respond to parking complaints or issues

• Maintain clear communication with hospital staff

5. Parking Facility Maintenance Coordination

Introduction:

The vendor will assist NHCC by monitoring the condition of parking facilities and reporting

maintenance needs.

Scope:

The vendor shall:

• Monitor lighting, pavement, signage, and striping conditions

• Report maintenance issues to NHCC facilities department

• Ensure parking areas remain clean and organized

6. Traffic Flow and Safety Management

Introduction:

Hospital parking facilities must ensure safe vehicle and pedestrian movement.

Scope:

The vendor shall:

• Implement traffic flow management procedures

• Manage congestion during peak hours

• Support emergency vehicle access

• Ensure pedestrian safety throughout parking areas

• Strictly enforce the prohibition of recreational vehicles (RVs), campers, and trailers to

prevent dangerous blind spots for pedestrians and ensure unimpeded access and turning

radiuses for emergency response vehicles.

7. Reporting and Performance Monitoring

Introduction:

NHCC requires transparency and operational reporting to ensure parking operations remain efficient.

Scope:

The vendor shall:

• Provide monthly operational reports

• Track parking utilization levels

• Identify operational improvements

• Provide recommendations for improved parking efficiency

8. Parking Technology and System Improvements

Introduction:

NHCC encourages vendors to propose modern parking technologies that improve efficiency and user

experience.

Scope:

Proposals may include:

• License plate recognition systems

• Parking analytics

• Mobile payment options

• Automated ticketing systems

• Parking availability tracking

• Digital signage

C. Optional Services / Alternative Pricing

NHCC seeks flexibility in evaluating proposals and may consider vendors for parking operations

services with or without parking facility maintenance responsibilities.

1. Optional Maintenance Services

This page summarizes the opportunity, including an overview and a preview of the attached documents.

Solicitation:	Parking Lot Management Services
Title:	3/19/26
Solicitation Type:	4/13/26
Status:

Parking Lot Management Services

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