Loudoun County, Virginia
REQUEST FOR PROPOSAL
PARENT SUPPORT PARTNER SERVICES
ACCEPTANCE DATE:
RFP NUMBER:
ACCEPTANCE:
PLACE:
March 25, 2026 Prior to 4:00 p.m., “Atomic Time”
RFQ 692021
County of Loudoun, Procurement Division,
Government Center
1 Harrison Street, SE, 1st Floor
Drop Box labeled: Procurement Bids and Proposals
Leesburg, Virginia 20175
Requests for information related to this Proposal should be directed to:
Sadia Ferguson
Contracting Officer
(571)-627-7465
(703) 771-5097 (Fax)
E-mail address: sadia.ferguson@loudoun.gov
This document can be downloaded from our web site: www.loudoun.gov/procurement:
Issue Date: February 17, 2026
IF YOU NEED ANY REASONABLE ACCOMMODATION FOR ANY TYPE OF DISABILITY IN ORDER
TO PARTICIPATE IN THIS PROCUREMENT, PLEASE CONTACT THIS DIVISION AS SOON AS
POSSIBLE.
REQUEST FOR PROPOSAL
PARENT SUPPORT PARTNER SERVICES
SECTION/TITLE
PAGE
1.0 PURPOSE............................................................................................................ 3
2.0 COMPETITION INTENDED ................................................................................. 3
3.0 BACKGROUND INFORMATION......................................................................... 3
4.0 OFFEROR’S MINIMUM QUALIFICATIONS........................................................ 4
5.0 SCOPE OF SERVICES ....................................................................................... 5
6.0 TERMS AND CONDITIONS ................................................................................ 8
7.0 EVALUATION OF PROPOSALS: SELECTION FACTORS............................... 9
8.0 PROPOSAL SUBMISSION FORMAT ............................................................... 23
9.0 INSTRUCTIONS FOR SUBMITTING PROPOSALS ......................................... 25
10.0 PROPOSAL SUBMISSION FORMS ................................................................. 33
ATTACHMENT I HIPAA BUSINESS ASSOCIATE AGREEMENT………………………40
Prepared By: Sadia Ferguson
Contracting Officer
Date: February 17, 2026
PARENT SUPPORT PARTNER SERVICES
RFP #RFQ 692021
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PARENT SUPPORT PARTNER SERVICES
1.0 PURPOSE
The intent of this Request for Proposal (“RFP”) is for the County of Loudoun, Virginia (the
“County”) to obtain proposals from qualified organizations to establish a contract or contracts
through competitive negotiation for the provision of Parent Support Partner (PSP) services
to individuals enrolled in the County’s Intensive Care Coordination (ICC)/High Fidelity
Wraparound (HFW) program through the Department of Mental Health, Substance Abuse
& Developmental Services (MHSADS).
The County anticipates awarding a one (1) year contract with up to four (4) additional one
(1) year renewal options for a maximum five (5) year contract for the services.
The County reserves the right to award to multiple Offerors, depending on the quantity and
quality of responses received.
2.0 COMPETITION INTENDED
It is the County's intent that this RFP permits competition. It shall be the Offeror's
responsibility to advise the Purchasing Agent in writing if any language, requirement,
specification, etc., or any combination thereof, inadvertently restricts or limits the
requirements stated in this RFP to a single source. Such notification must be received by
the Purchasing Agent not later than fifteen (15) days prior to the date set for acceptance of
proposals.
3.0 BACKGROUND INFORMATION
3.1 Loudoun County
Loudoun County, Virginia, is located 25 miles west of Washington, DC, in the
Washington Metropolitan Area and provides a mix of suburban and rural living to
its residents. Since the construction of Dulles International Airport, new business
and residential development have dominated the County’s historical agricultural
economy. The County’s population nearly doubled in the 1990s; since 2000, the
County has been the fifth fastest growing county in the United States. The County
is known for its beautiful scenery, rich history, comfortable neighborhoods, and
high-quality public services. Its economy continues to grow and is responsible
for a considerable share of Northern Virginia’s job growth during the past few
years. Several major companies in the telecommunications, information, and
airline industries are in the County. It is also known for its outstanding public
school system.
3.2 MHSADS General Information
Mental Health, Substance Abuse and Developmental Services (MHSADS) has
served the community since July 1, 1973, as the public agency responsible for
planning, organizing, and providing recovery- oriented services to individuals
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RFP #RFQ 692021
Page 3 of 43
experiencing serious mental illness and substance use disorders, persons with
intellectual and developmental disabilities, and children with early developmental
delays. MHSADS is one (1) of forty (40) public organizations in Virginia working
with the Department of Behavioral Health and Developmental Services
(“DBHDS”). Programs are directly operated or provided by private organizations
licensed by DBHDS. MHSADS receives funding from the County, the
Commonwealth of Virginia, and grants from the federal government. MHSADS
is required by state code to charge for services, and a sliding fee scale is utilized.
The MHSADS also bills Medicaid, Medicare, and other insurance companies.
MHSADS observes County rules and regulations regarding financial
management, personnel management, and purchasing activities, and directly
operates contracts with many external parties for the provision of services.
MHSADS functions as part of the Loudoun County Human Services system and
partners with numerous Departments within Loudoun County Government, to
include the Department of Family Services (“DFS”), Health Department,
Sherriff’s Office, Juvenile Court Service Unit, and Community Corrections.
MHSADS offers varying combinations of the following core services:
A. Emergency Services
B. Mental Health and Substance Use Disorder Outpatient Services
C. Psychiatric and Medication Management Services
D. Support and Care Coordination Services (Case Management)
E. Employment and Day Support Services
F. Residential Services
G. Early Intervention Services
MHSADS supports individuals residing in a variety of settings throughout the
County. MHSADS seeks to refer individuals in need of Mental Health Support
Services (“MHSS”) throughout Loudoun County, Virginia, and may seek services in
locations in surrounding localities. Mental Health Skill-building Services are defined
as individualized training in functional skills and appropriate behavior related to the
individual's health and safety, activities of daily living, and use of community
resources; assistance with medication management; and monitoring health,
nutrition, and physical condition. Services are being offered to empower individuals
to achieve and maintain community stability and independence in the most
appropriate and least restrictive environment.
4.0 OFFEROR’S MINIMUM QUALIFICATIONS
Offerors must demonstrate that they have the resources and capability to provide the
materials and services as described herein. All Offerors must submit the documentation
indicated below with their proposal. Failure to provide any of the required documentation
shall be cause for proposal to be deemed non-responsible and rejected.
4.1 The following criteria shall be met in order to be eligible for this Contract. Offerors
shall:
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A. Provide resumes of personnel or recruiting strategy for personnel,
specifically parents and/or guardians, who have “lived experience” in
supporting youth with behavioral health needs to provide the Parent Support
Partner (PSP) services.
B. Have an office located in Loudoun County or provide services in a private
setting within Loudoun County such as access to conference rooms and/or
office spaces and/or addresses that will afford privacy for any treatment
services. Offerors must include a copy of their current Business
Professional and Occupational License designating the County location in
the proposal submission.
C. Have at least three (3) years of experience in the delivery of behavioral
health services including, but not limited to, ICC, HFW and PSP services.
Offerors must include this information in the Reference section of the
proposal submission.
D. Provide personnel who have current training in Human Rights, Health
Insurance Portability and Accountability Act (HIPAA), Occupational Safety
and Health Administration (OSHA), behavior management/de-escalation,
and Cardiopulmonary Resuscitation (CPR) and First Aid, and the availability
to provide support and interventions. Offerors must include copies of the
aforementioned training certifications for those staff members in the
proposal submission.
5.0 SCOPE OF SERVICES
All proposals must be made on the basis of, and either meet or exceed, the requirements
contained herein.
5.1 PSP Program responsibilities. Contractor shall:
A. Provide services from 8:30am - 8:00pm, Monday-Friday to accommodate
the family’s schedule.
B. Receive referrals for individuals needing PSP services from MHSADS
during the business week via secure encrypted e-mail or e-fax.
1. Upon receipt of a referral from MHSADS, the Contractor shall make
contact with the individual within two (2) business days of referral.
2. Schedule/offer the first appointment to the individual within five
business (5) days from the date of referral received.
C. Provide PSP services for up to sixty (60) families at a time (an estimated
eighty (80) families per year) in the families’ homes and other natural
environments (i.e., community locations in Loudoun County).
D. Provide each family with up to fifteen (15) hours of PSP services per month.
E. Conduct at least two (2) face-to-face activities with the parent and/or youth
every thirty (30) days, for a minimum duration of forty-five (45) minutes. Face-
to-face activities may include but are not limited to:
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This page summarizes the opportunity, including an overview and a preview of the attached documents.